Service Hotline

V-ZUG's consideration and decisions always focus on customers. Therefore, V-ZUG is using one of the largest service teams in Australia. This guarantees you a fast and reliable service, whenever and wherever you need it.

We would ask you to have the following information on hand when reporting a fault:

- Model Number
- FN Number found on the proudct ID plate
- Purchase date
- Invoice Number

You can contact us at:
Phone: +61 (03) 9832 7500
Mail: service.au@vzug.com

Opening hours:
The office is staffed officially from 08:30 to 17:00 Monday to Friday.

The advantages of contacting us by phone:

  • Direct troubleshooting by phone
  • Fastest possible response time