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V-ZUG's consideration and decisions always focus on customers. Therefore, V-ZUG is using one of the largest service teams in Australia. This guarantees you a fast and reliable service, whenever and wherever you need it.
We would ask you to have the following information to hand when reporting a fault:
- Model Number
- FN Number found on the proudct ID plate
- Purchase date
- Invoice Number
You can contact us at:
Phone (07) 3209 6822
Fax (07) 3806 0822
The advantages of contacting us by phone:
- Direct troubleshooting by phone
- Fastest possible response time
Or by email
You can of course also report the fault to us by email via servicerequest@vzug.com.au. We make every effort to call you as soon as possible in order to agree an appointment.
