V-Connect

V-Connect is the innovative solution from V-ZUG AG for administrations and their building maintenance teams, which facilitates fault reporting, simplifies the repair process and increases transparency.

The solution includes the V-Connect app and the V-Connect button.
With V-Connect, the household appliance data can be read for the supported models. These are displayed in the app - if there is a fault, possible remedial measures are suggested to the building maintenance personal. The app allows the personal to book a binding on-site appointment for troubleshooting your V-ZUG household appliance with our service.

The use of V-Connect V-ZUG is possible for household appliances serviced by V-ZUG Service.

• V-Connect simplifies and speeds up the administrative work of reporting and resolving faults.
• Digital and telephone support helps resolve household appliance faults more efficiently.
• If a fault is identified on an appliance, your maintenance staff will be able to view the cause and potential solutions using the V-Connect app.
• Maintenance staff can report faults digitally using the V-Connect app and can use the app at any time to book an on-site appointment with V-ZUG Service.
• Maintenance staff can use the V-Connect app to view the data "Operating hours" and "Number of loads" and the date on which the household appliance first went into operation.

Prerequisites

• V-Connect button and V-Connect app
• Completed registration by participating maintenance staff
• V-ZUG is your current Service Partner
• Smartphone (iOS Version 12.4 and above or Android 7.0 and above) with data plan and App Store/Play Store account
• For selected functionality: V-ZUG household appliance with accessible infrared interface

Interested? Please contact your V-ZUG sales or service representative or get in touch with the V-Connect team directly by using the following contact form.

The V-Connect app was awarded "Bronze" in the 2021 Best of Swiss Apps "Functionality" category.