V-ZUG App usage rights

Terms of Use

1 Scope of validity

1.1 This application for mobile devices or computers (the "Application" or "V-ZUG-Home") is supplied by V-ZUG Ltd, Industriestrasse 66, 6302 Zug (hereinafter referred to as the"Supplier" or "V-ZUG").

1.2 The subject of this Agreement is the use of the Application. The Agreement is concluded upon installation and activation of the Application, provided that the User accepts the Terms of Use when the Application is first started. If the Terms of Use are not accepted, the Application cannot be activated and started.

1.3 By accepting the V-ZUG-Home Terms of Use you confirm that you have read and understood them and agree with them unconditionally. The Terms of Use can be viewed and read in the Application.

1.4 In the event of differences in the interpretation of these Terms of Use between various language versions, the German version shall solely apply.

2 Use of the Application

2.1 General

2.1.1 The Application and its content are only allowed to be used for private (and not commercial) purposes.

2.1.2 In order to use the Application, the User must be authenticated via their mobile device (smartphone or tablet) using Bluetooth Low Energy and WiFi. As internet access is required to use the Application, use of the Application may possibly be negatively affected by the availability or connection speed of the internet or the WiFi connection. You are solely responsible for the availability of the necessary internet connection. Costs can be incurred when using an internet connection and special terms of use can require compliance.

2.1.3 The Supplier reserves the right to extend and improve the Application. The Supplier can discontinue or block the Application either fully or in part if there is good reason to do so. Individual functionalities or content may not be available in several countries.

2.1.4 The Supplier can offer you occasional updates or upgrades for downloading and installation and the further use of the Application can depend on their installation. The Supplier reserves the right to unilaterally change and update the application if necessary for further use at any time. This applies in particular to technical and security-related changes of any kind as well as adjustments to increase user-friendliness. This right also exists in connection with modifications and updates to V-ZUG household appliances, insofar as they are necessary for the continued operation or maintenance of the household appliance.

2.2 V-ZUG-Home

2.2.1 "V-ZUG-Home" can be linked with compatible V-ZUG appliances. The prerequisites for compatibility are smart household appliances from V-ZUG Ltd that are equipped with a correctly installed communication module. The appliance must be connected to the internet via a network device of your internal network that permits access between the internet and the appliance (network router). The internal network must have a WiFi access point for use of the mobile end devices. The appliance to be controlled and the device executing the Application must be registered in the same internal network. The specification for the minimum data throughput that the WiFi connection or the internet connection should have to ensure smooth operation is given in the operating documents of the relevant V-ZUG appliance.

2.2.2 According to the intended purpose, the remote control functions of V-ZUG-Home are available both via the internal WiFi and outside this range by means of a mobile network connection or other WiFi connections. You/your mobile network provider are solely responsible for the availability of the necessary mobile network connection.

2.2.3 An internet connection is required for the V-ZUG-Home functionality. The V-ZUG-Home functionality can therefore be negatively affected by the availability or connection speed of the internet, mobile network or WiFi connection. As a result the remote control function may not work or only work after a delay.

2.2.4 Compliance with the necessary system requirements outside the V-ZUG appliances is not within the scope of influence of V-ZUG and is solely your responsibility.

2.2.5 If your appliance is suitable for the use of V-ZUG-Home in accordance with Section 2.2.1 ff. the Supplier grants you a non-exclusive, non-transferable, limited personal and revocable right under the condition of acceptance of these Terms of Use to use V-ZUG-Home exclusively for private purposes. Certain types of older appliance generations may also be integrated into the Application. The compatibility of an older appliance with the V-ZUG-Home Application determines whether it can be integrated into the Application.

2.2.6 The User must complete a one-off registration in order to use the Application via the mobile network. The following data is collected during the registration process: email address, password, title, first name and surname.

2.2.7 The User has the option to consent to the transfer of usage and diagnostic data for the purposes of product development and improvement. This consent is provided separately for each appliance that is to be connected and can be revoked at any time. The Supplier reserves the right to restrict V-ZUG-Home's access to connected appliances by means of a User registration and login process for security reasons or other reasons, including in the context of remote control via the internal WiFi.

2.2.8 Users in Switzerland can purchase a functional upgrade for AdoraWash, AdoraDry and AdoraDish model V2000 and V4000 household appliances. The upgrade permanently installs or activates additional programmes and settings on your appliance. You can find out more about what additional options are available in the app under “connected appliances”.

3 Obligations of the User

3.1 The User undertakes to refrain from any activity that can negatively influence and/or place excessive strain on the operation of the Application or the technical infrastructure behind it. This includes in particular:

-The use of software, scripts or databases in connection with the use of the Application.

-Blocking, overwriting, modification, copying of data and/or other content if this is not necessary for correct and intended use of the Application.

3.2 The User undertakes to refrain from any of the following activities (non-exhaustive list): Any work, analyses or other attempts to decrypt, decompile, reverse engineer, disassemble, reproduce, copy or otherwise access the source code or the programming of a piece of software on which the Application is based.

3.3 Should the User violate these Terms of Use or if there is good cause, the Supplier reserves the right to exclude the User from the use of the Application notwithstanding other rights of the Supplier without prior notification.

4 Data privacy and personal data

Use of the Application requires the processing of personal data by the Supplier. The Supplier shall process personal data in line with the V-ZUG Data Privacy Statement, available at: www.vzug.com/privacy-statement.

5 Intellectual property rights

5.1 You accept that the Application and its content is the property of the Supplier (or any third-party rights holders) and is protected by the respective applicable legislation to protect intellectual property rights.

5.2 By agreeing to these Terms of Use and using the Application you do not acquire any property rights to the Application or its content. You are solely granted a limited right of use that can be revoked in accordance with these Terms of Use. Without the written consent of the Supplier or a special written Agreement, you are not permitted to copy, distribute or publish the Application or its content or permit a third party to use the Application or its content for commercial purposes. You are not authorised to permit third parties to use the Application or to license, sell, assign, pledge, distribute or transfer the Application to third parties or to market or exploit the Application for commercial purposes.

5.3 V-ZUG-Home contains open source software modules of third parties which are subject to special licences. A list of the relevant software modules and the corresponding licensing conditions are given in Section 9.

6 Duration of the Agreement, termination, blocking

6.1 This Agreement is concluded for an unlimited period and can be terminated and ended by the Parties at any time without stating any reasons. Termination can be declared by email or fax.

6.2 Instead of declaring termination, a User can uninstall the Application at any time. In this case the Agreement is terminated.

7 Warranty and liability

7.1 The Supplier does not give any warranty or guarantees that the Application

-is compatible with your hardware and software;

-will be available at all times or at specific times without restriction;

-fulfils your requirements or other special performance or function requirements;

-is free from viruses, errors, hacking attacks, damage or other security-related intervention.

7.2 The Supplier shall only be liable in the event of deliberate action and gross negligence, and with regard to damage or injury to life, body or health of persons within the scope of the Product Liability Act. IN ALL OTHER CASES, THE SUPPLIER EXCLUDES ANY LIABILITY TO THE EXTENT PERMITTED BY LAW, IN PARTICULAR FOR LOSS OF EARNINGS, LOSS OF DATA, PUNITIVE DAMAGES AND ANY OTHER INDIRECT OR INCIDENTAL DAMAGES.

8 Final provisions

8.1 Should one or more of the provisions of these Terms of Use be or become fully or partially invalid, the validity of the other provisions shall remain unaffected.

8.2 Swiss law shall apply to the exclusion of all others. For any disputes arising from or related to this Agreement, as far as legally permissible, the courts at the headquarters of the Supplier shall be exclusively responsible. The Supplier reserves the right to make claims towards a User at his place of residence.

9 Licence conditions

Open source software and licences

The application contains the following open source software which is subject to the MIT licence shown below:

Note: The term "COPYRIGHT HOLDER" below refers to the above-mentioned rights holder.

MIT License (Massachusetts Institute of Technology)

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

The application also contains the following open source software which is subject to the ASL2 licence shown below:

Android Compatibility Library v7 (Copyright © 2005 - 2011, The Android Open Source Project), mit der folgenden generellen Anpassung: "Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied."

ASL2 (Apache Software License 2)

Apache License Version 2.0, January 2004

TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION

1. Definitions.

"License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document.

"Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.

"Legal Entity" shall mean the union of the acting entity and all other entities that control, are controlled by, or are under common control with that entity. For the purposes of this definition, "control" means (i) the power, direct or indirect, to cause the direction or management of such entity, whether by contract or otherwise, or (ii) ownership of fifty percent (50%) or more of the outstanding shares, or (iii) beneficial ownership of such entity.

"You" (or "Your") shall mean an individual or Legal Entity exercising permissions granted by this License.

"Source" form shall mean the preferred form for making modifications, including but not limited to software source code, documentation source, and configuration files.

"Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types.

"Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).

"Derivative Works" shall mean any work, whether in Source or Object form, that is based on (or derived from) the Work and for which the editorial revisions, annotations, elaborations, or other modifications represent, as a whole, an original work of authorship. For the purposes of this License, Derivative Works shall not include works that remain separable from, or merely link (or bind by name) to the interfaces of, the Work and Derivative Works thereof.

"Contribution" shall mean any work of authorship, including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof, that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf of the copyright owner. For the purposes of this definition, "submitted" means any form of electronic, verbal, or written communication sent to the Licensor or its representatives, including but not limited to communication on electronic mailing lists, source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution."

"Contributor" shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work.

2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form.

3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by such Contributor that are necessarily infringed by their Contribution(s) alone or by combination of their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.

4. Redistribution. You may reproduce and distribute copies of the Work or Derivative Works thereof in any medium, with or without modifications, and in Source or Object form, provided that You meet the following conditions:

1. You must give any other recipients of the Work or Derivative Works a copy of this License; and

2. You must cause any modified files to carry prominent notices stating that You changed the files; and

3. You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works; and

4. If the Work includes a "NOTICE" text file as part of its distribution, then any Derivative Works that You distribute must include a readable copy of the attribution notices contained within such NOTICE file, excluding those notices that do not pertain to any part of the Derivative Works, in at least one of the following places: within a NOTICE text file distributed as part of the Derivative Works; within the Source form or documentation, if provided along with the Derivative Works; or, within a display generated by the Derivative Works, if and wherever such third-party notices normally appear. The contents of the NOTICE file are for informational purposes only and do not modify the License. You may add Your own attribution notices within Derivative Works that You distribute, alongside or as an addendum to the NOTICE text from the Work, provided that such additional attribution notices cannot be construed as modifying the License.

You may add Your own copyright statement to Your modifications and may provide additional or different license terms and conditions for use, reproduction, or distribution of Your modifications, or for any such Derivative Works as a whole, provided Your use, reproduction, and distribution of the Work otherwise complies with the conditions stated in this License.

5. Submission of Contributions. Unless You explicitly state otherwise, any Contribution intentionally submitted for inclusion in the Work by You to the Licensor shall be under the terms and conditions of this License, without any additional terms or conditions. Notwithstanding the above, nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions.

6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and reproducing the content of the NOTICE file.

7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor provides the Work (and each Contributor provides its Contributions) on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License.

8. Limitation of Liability. In no event and under no legal theory, whether in tort (including negligence), contract, or otherwise, unless required by applicable law (such as deliberate and grossly negligent acts) or agreed to in writing, shall any Contributor be liable to You for damages, including any direct, indirect, special, incidental, or consequential damages of any character arising as a result of this License or out of the use or inability to use the Work (including but not limited to damages for loss of goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages.

9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License. However, in accepting such obligations, You may act only on Your own behalf and on Your sole responsibility, not on behalf of any other Contributor, and only if You agree to indemnify, defend, and hold each Contributor harmless for any liability incurred by, or claims asserted against, such Contributor by reason of your accepting any such warranty or additional liability.

END OF TERMS AND CONDITIONS

The application also contains the following open source software which is subject to the BSD licence shown below:

Note: The term "COPYRIGHT HOLDER" below refers to the above-mentioned rights holder.

BSD License

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

* Neither the name of the COPYRIGHT HOLDER nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL the COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The application contains the following open source software which is subject to the Free BSD licence shown below:

Note: The term "COPYRIGHT HOLDER” or “COPYRIGHT OWNER” below refers to the above-mentioned rights holder.

FreeBSD License

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The application contains the following open source software which is subject to the licence shown below:

Software License Agreement (BSD License)

Redistribution and use of this software in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

* Neither the name of Deusty LLC nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission of Deusty LLC.

Dated: May 2023

Annex 1 – contractual terms for data access and use

1. Subject matter of the agreement

1.1 The provisions of this Annex 1 are an integral part of the terms of use of the V-ZUG Home app. They govern the rights and obligations regarding access to and use of readily available data (hereinafter “Data”) – within the meaning of Regulation (EU) 2023/2854 of the European Parliament and of the Council of 13 December 2023 (hereinafter “Data Regulation”) – that is generated through the use of V-ZUG AG connected products (hereinafter “V-ZUG appliances”) or of the application by the respective user (hereinafter “User”).

1.2 By accepting the provisions in this Annex 1, you confirm that you have read and understood them and agree to them without reservation. By accepting, the User grants V-ZUG AG, Industriestrasse 66, 6300 Zug, Switzerland (hereinafter “V-ZUG” or “Data Holder”), the right to use the Data in accordance with the provisions of this Annex 1.

2. Data

2.1 The Data includes in particular, but not exclusively: Appliance ID Firmware versions Information about any upgrades performed (V-upgrade data)

2.2 The Data may contain both anonymised and pseudonymised information. Personal data is processed in accordance with the applicable data protection provisions.

3. Rights of use of the Data Holder and purposes of use

3.1 The User grants V-ZUG the free, non-exclusive, worldwide, perpetual right to use the data provided for the following purposes:

- Optimisation and improvement of the functionality of existing products and services;

- Development of new products or services, particularly in relation to smart home solutions, maintenance, energy efficiency and user-friendliness;

- Aggregation of the Data with data from other users to generate derivative information and statistical evaluations;

- Provision of derivative information to third parties, e.g. for the purposes of research, development or cooperation, in a non-personalised form. Data will only be shared with third parties insofar as this is necessary for the fulfilment of this agreement.

4. Obligations of the Data Holder

4.1 V-ZUG undertakes to comply with all statutory requirements, particularly those pertaining to data protection (e.g. the GDPR).

4.2 V-ZUG ensures that no conclusions can be drawn about individual users when aggregating and sharing data or derivative information.

4.3 Appropriate technical and organisational measures are taken to protect the Data against unauthorised access, loss and manipulation.

5. User’s rights and protection of trade secrets

5.1 Right of withdrawal

5.1.1 The User may withdraw their consent to data access and data use in whole or in part with effect for the future, provided that this is not necessary for the execution of the contract or for legally permissible purposes.

5.1.2 Such an objection can be lodged via the settings of the mobile device used or via the settings in the user account associated with the application.

5.1.3 Depending on the extent of the objection, particularly in the event of a complete objection, certain functions or services of the application, or the application as a whole, may be restricted or unusable.

5.2 Data access right

5.2.1 The User has the right to request access at any time to data that is generated by them through the use of a connected product or the application and that is considered to be readily available within the meaning of the Data Regulation.

5.2.2 The Data shall be made available to the User free of charge, promptly and in a machine-readable, commonly used format.

5.2.3 The User is also entitled to request that this data be transmitted to a third party designated by them, insofar as this is technically feasible. The Data Holder will support the transfer in good faith.

5.3 Protection of trade secrets

5.3.1 V-ZUG is authorised to take appropriate measures to protect trade secrets prior to disclosing or passing on the requested data, particularly to third parties.

5.3.2 These measures may include:

- Conclusion of confidentiality agreements with the User or the third party;

- Technical measures for the partial masking, anonymisation or aggregation of sensitive information;

- Definition of a confidential framework for access (e.g. read-only access in a secure environment).

5.3.3 V-ZUG may only restrict disclosure to the extent that this is objectively necessary to protect legitimate interests. A general exclusion of data access is not permitted, insofar as this is provided for by law.

6. Liability

6.1 V-ZUG shall be liable for the lawful processing of the Data in accordance with the statutory provisions.

6.2 Any further liability, in particular for indirect damage resulting from the use of data, is excluded to the extent permitted by law.

7. Contract term and termination

7.1 Consent to the use of Data in accordance with the provisions of this Annex 1 is valid upon its acceptance.

7.2 Following the termination of the contract or deletion of the user account, the data that is no longer required (including personal data) will be deleted, subject to statutory retention obligations.

8. Final provisions

8.1 Should one or more provisions of these terms of use be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions.

8.2 V-ZUG reserves the right to update the provisions of this agreement. Users will be informed of changes in a timely manner.

8.3 In all other respects, the provisions of the application’s terms of use apply.

Dated: September 2025