V‑ZUG know-how: FAQ

In our FAQ section, you will find the answers to frequently asked questions about V-ZUG appliances. They are an excellent way to access information quickly.

Search for specific questions and answers here or use filters to find the desired topic.

    • Functions, tips and tricks

    Why does the wine cooler feature two temperature zones?

    The two cooling zones are vertically adjustable and can be set to two different precise temperatures suitable for white and red wine, respectively. Available temperatures range from 5 to 18°C.

    • Functions, tips and tricks

    Why do I need the Indoor Ice System (IDI)?

    The IDI is a convenient way of dispensing ice cubes, ice chips and ice water. The sensor-controlled ice cube maker automatically provides the correct amount. The IDI is integrated into the fridge door instead of the freezer, which means you gain 20% of freezer space.

    • Functions, tips and tricks

    What is the purpose of the NoFrost technology built into FoodCenter models?

    NoFrost technology means you'll never have to manually defrost your fridge again. All of our FoodCenter models are fitted with NoFrost technology, which means they defrost automatically at regular intervals.

    • Maintenance and Cleaning

    What steps need to be taken if the appliance is not going to be used for an extended period of time?

    If you are not going to use the appliance for an extended period of time, empty the water tank and open the appliance door.

    • Maintenance and Cleaning

    Do fluff filters need to be cleaned?

    The appliance has one fluff filter and two filter mats. Since the gentle stream of air and extremely gentle treatment only remove a small amount of fluff from the fabric, the fluff filter only needs to be emptied occasionally. The appliance automatically detects when the fluff filter is heavily clogged. A notification appears in the display when the fluff filter needs cleaning.

    • Functions, tips and tricks

    What are the key benefits to a room air laundry dryer?

    Very careful drying as drying is without heat and friction, walls kept dry and therefore no formation of mould, quick drying, no hanging in stuffy cellar rooms for days on end, possible to dry anything that can be stored in the room (e.g. tents, carpets, sleeping bags, covers).

    • Functions, tips and tricks

    How effectively are creases removed?

    The extent to which creases are removed very much depends on the type of fabric, as the fibre types all behave differently. Creases in textiles made from cotton and polyester fabric blends or wool, for instance, can be removed significantly more effectively than those in textiles made from linen, cotton or silk. A superior crease removal effect can also be achieved with cotton shirts labelled as "anti-crease" or "easy-care".

    • Functions, tips and tricks

    What is the difference between a dryer (heat pump tumble dryer) and a room air laundry dryer (DualDry)?

    With a heat pump tumble dryer, the drying takes place in a closed drum. The laundry is added to the drum and dried with the temperature of 55°C released by the integrated cooling circuit. With DualDry, the laundry is hung up on a washing line in the room. The DualDry blows dry air into the laundry items. They release the humidity into the room air. The humid room air is channelled via the evaporator installed in the DualDry. In doing so, the vapour in the air condensates on the cold evaporator surface. The dried and cooled air is then warmed up via the condenser and blown into the hanging laundry. DualDry uses the same heat pump to dehumidify the room air. However, the drying takes place at far lower temperatures.

    • Functions, tips and tricks

    How does the refresh programme work and how does it remove unpleasant odours?

    The refresh programme draws out and then eliminates odours from textiles using a combination of an elevated temperature and steam.

    • Functions, tips and tricks

    Can body odour also be removed from fabrics?

    Yes, in principle, body odour can also be removed from fabrics. It should be kept in mind, however, that body odour is produced to help remove bacteria. Since sweat is unique to each individual, the treatment result may differ from person to person. We recommend washing sweaty clothes.

    • Functions, tips and tricks

    How long will the LED lights last in my range hood?

    Since 2019, all our range hoods have been equipped exclusively with energy-saving LED lights. LEDs have energy-efficient properties plus a long service life.

    • Functions, tips and tricks

    What should I bear in mind when planning and installing an exhaust duct?

    The exhaust duct should be as short as possible and have as few bends and curves as possible. Ideally, it should have a diameter of 150 mm. Each additional metre added to the exhaust duct and each additional bend will create resistance, reducing the power of the range hood. A more powerful range hood cannot compensate for a poorly designed exhaust duct. This will only result in increased losses and noise levels. Reducing the diameter of the exhaust duct should be avoided where possible – due to the increased flow rate, this will also lead to increased noise levels.

    • Functions, tips and tricks

    How important is it for the range hood to cover the entire hob surface?

    The more the range hood covers the hob, the better the extraction performance. This is why flat pull-out deflector plates perform very well. For wall and island hoods, you should make sure that the majority of the hob is well covered.

    • Functions, tips and tricks

    What is the difference between an extracted air and a recirculation air range hood?

    Extracted air range hoods require access to the outdoors. They convey cooking vapours directly outside into the open air via the metal grease filter. In a recirculation air range hood, the air is drawn in, cleaned using an activated charcoal filter and then conveyed back into the kitchen. This option is particularly suitable if there is no way to convey the cooking vapours from the range hood in your kitchen to the outside. Virtually all V-ZUG range hoods can be operated with either extracted air or recirculation air.

    • Functions, tips and tricks

    How does the RefreshButler dry the clothes?

    The integrated heat pump and the ventilation system blow warm air into the interior and whisk away the humid air.

    • Functions, tips and tricks

    Washing laundry at 20°C is becoming increasingly popular. Do V-ZUG washing machines offer this functionality?

    To meet our customer's requirements, our new laundry room appliances now feature a 20°C wash programme that can be selected by pressing a dedicated button.

    • Functions, tips and tricks

    Is there a programme to quickly loosen up laundry?

    The «WetClean» programme is ideal for that purpose. It takes just five minutes to breathe new life into your woollens. Your woolly jumpers and similar garments will feel much softer and fluffier on your skin - no more scratchiness or skin irritation.

    • Functions, tips and tricks

    Is it a good idea to install a sound absorber with a wall/island hood or built-in range hood?

    Yes, we would definitely recommend installing a sound absorber to reduce the overall noise emissions. In extracted air mode, both the fan noise going outside and the outdoor noise coming inside via the extracted air duct can be reduced. In the case of recirculation mode, the sound absorber is positioned directly on the fan nozzle in the hood flue.

    • Functions, tips and tricks

    What is the purpose of the normal dry programme?

    This programme is designed for homogenous loads - an entire machine full of terry towels or underwear, for example.

    • Functions, tips and tricks

    Why does the V6000 model not exist with OptiDos?

    Due to the heat pump, it is not possible to implement it in the AdoraWash V6000 due to a lack of space.

    • Functions, tips and tricks

    What is the purpose of the damp programme?

    Use this programme if you're going to press your laundry (e. g. tablecloths) with a mangle after washing it.

    • Functions, tips and tricks

    Can I dry woollens in the tumble dryer?

    All woollens labelled as washable can be dried in the tumble dryer. The appliance uses a gentle drying process with adapted drum action and a low temperature (approximately 45°C).

    • Commissioning and operation

    Are additional accessories required to use OptiDos?

    No. Both detergent dispensers are supplied with the washing machine and can be immediately filled with the desired liquid agents or softeners.

    • Commissioning and operation

    Can organic or soap detergents also be used?

    Yes. In the user settings, modular detergents can be activated by activating the function. This type of detergent is added to the detergent dispenser drawer on the right.

    • Commissioning and operation

    How do I use OptiDos from V-ZUG in everyday life?

    OptiDos can play a valuable role in your daily routine. You no longer have to think about dosing the detergent. V-ZUG has also made the operation and selection of the correct programme as easy as possible. 3 clicks are sufficient to start the washing machine with the desired programme and automatic dosing.

    • Maintenance and Cleaning

    How do I need to clean the DualDry?

    The DualDry is cleaned like an Adora heat pump dryer. This means that the fluff filter should be regularly cleaned and the air inlet flap wiped with a damp cloth. The front insertion can be rinsed under running water.

    • Functions, tips and tricks

    Does drying take less time if the laundry is well spun?

    Indeed, thorough spinning reduces the time and energy required to dry your laundry. Creases caused during spinning will be largely flattened out in the tumble dryer.

    • Functions, tips and tricks

    Where can I find the planning information for range hoods?

    You can find detailed planning information in our planning guide. For more advanced range hood topics and advice about what to consider during the planning stage, please refer to our TechInfo.

    • Functions, tips and tricks

    What do I need to bear in mind in terms of Minergie construction?

    In principle, all variants (exhaust air and/or recirculated air) are permissible for range hoods in Minergie residential buildings. Detailed information on this topic can be found at: https://www.minergie.ch.

    • Functions, tips and tricks

    Does the use of the DualDry with the moisture control programme still have an effect and is it even influenced by the Minergie system?

    It is unlikely that the combination of “comfort ventilation (target humidity: 30–50%) and DualDry (target humidity: 50–60%)” would cause problems.

    • Functions, tips and tricks

    Does every hob work with OptiLink?

    To fully enjoy OptiLink, both the hob and the hood must be equipped with the OptiLink function. Look out for the "Fan wheel with chain links" symbol in the "Equipment and operating modes" section.

    • Functions, tips and tricks

    How many hobs can I connect to a range hood via Bluetooth?

    Up to three hobs at the same time.

    • Functions, tips and tricks

    Does the unit have a discharge pump?

    Yes, a discharge pump is installed. The maximum feed height of the discharge height is 1.2 m.

    • Functions, tips and tricks

    It is possible to dry laundry in the drum and in the room at the same time?

    No, only one operating mode works at a time.

    • Functions, tips and tricks

    How can I keep meat, fish and sausages fresh for a longer period of time?

    The FreshControl Zone provides the optimum conditions for storing meat, fish, poultry and sausages for longer at temperatures around freezing point, meaning you can enjoy fresh food without having to go out shopping every day. Often referred to as the 0-degree zone, the FreshControl Zone is perfect for this when humidity is low.

    • Commissioning and operation

    Should I leave the windows and doors open or closed when using the range hood?

    Range hoods need enough replacement air to guarantee optimum extraction performance. You can ensure this by opening a window or incorporating a replacement air unit. If there is insufficient replacement air, this can create negative pressure (a vacuum) – the range hood will become significantly louder and it will have difficulty conveying the cooking odours outside.

    • Functions, tips and tricks

    How can I place bulkier items in the fridge?

    The break-proof glass shelves are height-adjustable, which means you can make space for larger items in your fridge. Some models have perfected the art of space saving: they feature divided shelves whose front half can be pushed towards the back of the fridge to free space for tall items on the bottom shelf.

    • Functions, tips and tricks

    Can the DualDry also be used to keep the room dry?

    Yes, the moisture control programme runs for 7 days and automatically starts drying the room air if the appliance detects an increase in humidity. However, the DualDry is not designed for permanent operation or the dehumidification of very humid rooms.

    • Functions, tips and tricks

    Is there anything that may NOT be filled in the OptiDos dispenser?

    Yes. Powder detergent, tabs, Javelle water or comparable bleaches may not be filled in the containers.

    • Functions, tips and tricks

    What is the best way to keep vegetables fresh?

    The 0°C zone (at high humidity) provides the ideal climate to double the storage time of fresh vegetables, salad and herbs.

    • Functions, tips and tricks

    What can be filled in the OptiDos dispensers?

    The following liquid detergents may be added to each dispenser: Universal detergent, colour detergent, fine detergent, softener, wool detergent, baby detergent, detergent for black clothes, detergent for white clothes, outdoor detergent. The dispensers can be flexibly filled according to personal requirements. Both dispensers with detergent, both dispensers with softener, one dispenser of detergent and one dispenser of softener, only one dispenser used with detergent or softener. The dispensers are also easily emptied if necessary and filled with another agent.

    • Functions, tips and tricks

    What is the energy saving potential of a modern refrigerator?

    Under the new energy efficiency rating system, which comes into force on 1 March 2021, our CombiCoolers are in energy efficiency class C. This makes them our most energy-efficient refrigerators. Their long operating life also helps to save operating costs and resources.

    • Functions, tips and tricks

    Does the softener have an influence on the drying time?

    The use of softeners can result in a slightly longer drying process, but there are no studies that confirm this assumption.

    • Functions, tips and tricks

    What is the ClickShelf system?

    Our new CombiCooler generation offers an innovative ClickShelf rack system, which allows you to adjust the height of your racks easily with one hand and make full use of the width at the front when storing your food.

    • Functions, tips and tricks

    What is the purpose of the bottle drawer with removable drinks basket?

    This additional cooling zone offers storage room for beverages at a pleasant drinking temperature. The extractable bottle drawer running on rails is particularly convenient. It contains a removable basket with space for six bottles. Its somewhat higher temperature makes this bottom compartment ideal for cold-sensitive food such as potatoes and exotic fruit.

    • Functions, tips and tricks

    I don’t often have much time for washing. Are there any fast programmes available?

    Yes, there are –  the 40 °C and 60 °C Sprint programmes. Both of these are able to run with very little water and are gentle on your washing.

    • Functions, tips and tricks

    What exactly is dynamic circulation cooling?

    Dynamic circulation cooling ensures an even distribution and circulation of cool air in a large cooling space. This means more flexibility in placing food in the cooling space, as well as shorter cooling times.

    • Functions, tips and tricks

    Why do I need the quick-cool/quick-freeze function?

    Food freshly stored in the cooling or freezing compartment can be cooled quickly and gently using the fast cool or fast freeze function.

    • Functions, tips and tricks

    Why do I need the holiday function?

    With appliances featuring separate temperature control, the holiday function can be used to switch off the fridge compartment while the freezer remains in operation. This is recommended to increase energy efficiency when you're away for longer periods of time.

    • Functions, tips and tricks

    When is it worthwhile installing an extra-high dishwasher?

    An extra-high model offers space for plates with a diameter of 33cm. This means that an extra-high dishwasher makes sense if you want to use it for large plates, tall wine glasses or baking trays.

    • Functions, tips and tricks

    How exactly does the automatic programme work?

    The automatic programme is capable of detecting what your dirty dishes need, thereby reducing the consumption of water, electricity and dishwater salt by up to 30%. The programme also works out how long the washing cycle needs to last. This could be anywhere between 50 and 85 minutes.

    • Functions, tips and tricks

    What exactly is a water hardness controller?

    The water hardness controller ensures that the water always has the ideal hardness. This makes the detergent more effective and ensures that the dishes and glasses are treated gently.

    • Functions, tips and tricks

    How does the impulse-controlled rinse agent sensor work?

    The impulse-controlled rinse agent sensor ensures that only the minimum amount of rinse agent is used, depending on water hardness and load.

    • Functions, tips and tricks

    Why do dishwashers need a hygiene programme?

    The hygiene programme is designed for particularly sensitive items such as cutting boards and baby bottles.

    • Functions, tips and tricks

    How much energy does the energy saver button actually save?

    The energy saver programme reduces the washing temperature by 5°C, which results in an energy saving of 10%.

    • Commissioning and operation

    What are the benefits of microwave cooking?

    Microwave ovens have many advantages, and even highly popular with demanding professional chefs. Tender vegetables, fish and meat can be cooked using only a small amount of water and without fat or salt. The result: healthy, low calorie meals whose vitamins are perfectly preserved. The food retains its natural colour and aspect as well as its nutrients and taste. You can quickly and gently defrost frozen food and prepare an entire meal in virtually no time at all.

    • Functions, tips and tricks

    Can long-stemmed glasses still be placed in the upper basket if the cutlery drawer is used?

    Yes, the cutlery drawer is designed so that the right-hand external wing can be retracted sideways, meaning that long-stemmed glasses can still be placed in the upper basket below.

    • Commissioning and operation

    Are microwaves dangerous?

    No, cooking food in a microwave is completely safe. A study conducted by the Swiss Federal Office of Public Health (FOPH) concluded that there is no reason whatsoever to advise against the use of this cooking method.

    • Functions, tips and tricks

    How do microwaves work?

    Microwaves generate electromagnetic oscillations that are passed on to the food molecules. The rapid movement of these food molecules creates frictional heat, which means the food is cooked from within.

    • Functions, tips and tricks

    What kind of dishes should I use for microwave cooking?

    Use dishes that are dishwasher-proof or made from ceramics, heat-resistant plastics or glass. If you're cooking with low temperatures and short heating times, pasteboard and paper will do as well, and so will heat-resistant plastic bags or wrapping foil.

    • Functions, tips and tricks

    My dishes are still damp when they come out of the dishwasher – what can I do?

    - You need to increase the amount of rinse aid in the user settings (ex-works level 4). This will increase the level of rinse agent used in the rinsing process, thereby improving the dryness. - Select the DryPlus user setting on the dishwasher. DryPlus increases the temperature during final rinsing and extends the programme duration.

    • Functions, tips and tricks

    Is there a very quiet programme?

    Specifically designed with night-time usage in mind, the Silent programme emits no noise at all. During the night, the programme can last longer, but needs to be as quiet as possible – which is exactly what the Silent programme offers.

    • Functions, tips and tricks

    Do dishwashers also have sprint programmes?

    Extremely fast programmes are offered at each convenience level. These programmes last between 11 and 30 minutes depending on the convenience level.

    • Functions, tips and tricks

    What is the purpose of the hot air function in a microwave oven?

    You can use your microwave in combined mode to prepare a gratin, lasagne, cake or baked potatoes, or bake bread and puff pastry using only the hot air mode. The possibilities are endless. Compared to a regular oven, meals in microwaves take only two-thirds to half the time in combined mode.

    • Functions, tips and tricks

    Does the dishwasher have load detection?

    The dishwasher uses sophisticated technology to measure the amount of water which is drained from the dishwasher before flowing back into the water cycle via the drum floor. If little water flows back, the dishwasher recognises that it has a full load. The opposite happens when the dishwasher only has a light load. In this case, a large amount of water flows back into the system and the amount of water is adjusted automatically. This enables the dishwasher to save up to 1.5 litres of water for each main programme selected.

    • Functions, tips and tricks

    Can I wash my drinking and wine glasses together with other crockery and cookware?

    When buying glasses, please check to make sure that they are dishwasher-safe. Also note the information provided by the manufacturer of the glasses or ask the sales personnel. Glasses that are marked as dishwasher-safe can be washed with other crockery in the dishwasher without further thought. Higher temperatures are not a problem for such glasses, as they are manufactured to high standards of quality. As part of the daily use of your glasses, we recommend washing them along with your other crockery and cookware using the automatic programme.

    • Commissioning and operation

    Can you install an extra-high dishwasher under any circumstances?

    Theoretically yes. Please discuss this option with your specialist dealer.

    • Commissioning and operation

    What is the best way of stowing large or unwieldy cutlery?

    If you often clean ladles, wooden spoons, whisks or long meat knives in the dishwasher, we recommend using our Vario cutlery basket insert. The Vario cutlery basket insert is already included as standard in our SL models, but can also be bought as an optional accessory for our models in the N and S lines. The Vario cutlery basket insert can also be retrofitted to older appliances.

    • Commissioning and operation

    I would like to use dishwasher tabs. Is there anything in particular that I need to consider?

    All-in-1 tabs consist of pressed amounts of powder/rinse agent and salt. Because the substances are pressed, they cannot dissolve quickly enough to achieve their full cleaning effect when used in fast programmes. The amounts of rinse aid and salt are also not enough to achieve the best possible cleaning result. This is why it is essential to add additional salt and rinse aid to the dishwasher! V-ZUG's dishwashers are equipped with the All in 1 function, which can be used with tabs of any kind. You can activate this function for any V-ZUG dishwasher via the user settings. With this function, the dishwasher automatically extends the programme duration by a maximum of 10 minutes for very short programmes, and extends the final drying time by a maximum of 15 minutes. This enables the tabs to dissolve and achieve their full cleaning effect. The All in 1 function also automatically adjusts the use of salt and rinse aid, reducing it by 50 %, and guarantees excellent cleaning and drying results every time!

    • Commissioning and operation

    How can I make sure that vases and decanters are placed safely?

    Thanks to the four included Easy pin extenders, large dishes such as vases, decanters, tall beer glasses or baby bottles are just as safe in the upper rack as in the lower rack.

    • Commissioning and operation

    I want to make use of times with low electricity rates. Can I set the dishwasher to run during the night?

    The delayed start function makes it easy to take advantage of low night electricity rates. What's more, the appliance remembers the time it was set to on the previous occasion, and with a mere 42dB(A), our dishwashers know how to keep their noise down. You won't hear a thing.

    • Commissioning and operation

    I don’t always have enough dirty dishes to load the dishwasher completely. What would you recommend?

    Part load – the programme adapts to smaller loads. Far less water is consumed, with a saving of between 1 and 6 litres. The programme runtime is reduced by up to 30 minutes.

    • Commissioning and operation

    I don't always have enough dirty dishes to load the dishwasher completely. What would you recommend?

    The «Upper rack» only function makes a ZUG dishwasher even more flexible and will save 2.6 litres of water, depending on the wash programme.

    • Commissioning and operation

    How much water is used in a dishwasher during a wash cycle compared to a hand wash?

    When washing items by hand, around 40 litres of water must be heated up. With V-ZUG's best appliances, this figure is reduced by almost 90 %, with the Adora SL requiring just 5 litres of water.

    • Commissioning and operation

    How much water does a dishwasher consume compared to doing the dishes by hand?

    A dishwasher is such a valuable domestic helper that you can hardly imagine life without it. In recent years, dishwasher's water and energy consumption has been significantly reduced. This means that having an appliance clean the dishes is no longer just a time saver. Today, it is also much more economical and better for the environment than doing the dishes by hand. To clean the amount of dishes a ZUG Adora tackles in a single wash cycle, you would consume up to 40 litres of water, while the Adora manages with just 12.

    • Commissioning and operation

    Do I still need to add salt to the dishwasher if I am using all-in-1 tabs?

    Yes, absolutely! The salt is needed to regenerate the dishwasher's integrated softening unit. The softening unit descales the water that flows through the dishwasher. If the water is not descaled, limescale builds up on the integrated components in the dishwasher. The all-in-1 tabs only soften the water which enters the dishwasher when a programme is selected. This is only partly effective, as each tab contains only a limited amount of salt.

    • Commissioning and operation

    Do I still need to add a rinse aid to the dishwasher if I am using all-in-1 tabs?

    Yes, absolutely. For optimum cleaning and drying results, we always recommend adding rinse aid to the dishwasher. The amount of rinse aid in the tabs is not sufficient to achieve optimum drying results.

    • Commissioning and operation

    Can I also connect the dishwasher to a hot water supply?

    You can set up our dishwashers for use with hot water. To do this, you will need to select the hot water function in the user settings. The dishwasher will now work in an operating mode adapted for use with hot water.

    • Commissioning and operation

    What should I do if an error message such as A1 appears on the display?

    Please first check the operating instructions to see if the solution is given there. If not, please call our free service number on 0800 850 850.

    • Commissioning and operation

    Can I also put wine glasses in the lower basket?

    Yes, you can use the lower basket glass compartment to put wine glasses in the lower basket. The glass compartment can easily be placed in the lower basket and can hold several wine glasses, drinking glasses and cups. You can order the glass compartment as an accessory set from our online shop.

    • Commissioning and operation

    Can I put all dishes in the dishwasher?

    We recommend the following: Not all dishes are suitable for cleaning in a dishwasher. - Wash items made of wood or plastic that are sensitive to alkalis or heat by hand. - Earthenware tends to crack and splinter. - Glass and porcelain prints are only resistant to a limited extent and may dissolve over time. - Glass can become cloudy depending on the type and the detergent used. Check with your glass supplier whether the glass is dishwasher-safe. - Tension may develop in polished and thick-walled crystal glasses and bowls, which may lead to breakages. - Do not wash dishes with stickers. Dissolved stickers can block the filter system. - Objects made of silver, copper and tin tend to stain brown or black. - Aluminium tends to form stains. Wash aluminium separately or by hand.

    • Functions, tips and tricks

    What kind of design is recommended? Should I choose a framed hob or one that is flush with the worktop?

    This is primarily an aesthetic question, but also depends on the kind of worktop you have. Flush hobs are mainly installed with stone worktops. However, make sure that the hob can be accessed from underneath the worktop.

    • Functions, tips and tricks

    How does induction conserve energy?

    Induction is the technology of the future: it is faster and more energy-efficient. One litre of water is brought to the boil in approximately two minutes. This is made possible by smart technology. Induction generates heat exactly where it is needed in the base of the pan. The glass around the heated cooking zone stays virtually cold, so no energy is wasted. An induction stove uses up to 40% less energy compared to other heating methods.

    • Functions, tips and tricks

    Induction hobs offer pan detection. How does this work?

    Have you ever turned your stove on by accident or forgotten to turn off the heat? Now this not a problem any more. Pan detection ensures that the stove generates heat only when a pan is placed on the hob. A timer-controlled safety shut-off monitors each cooking zone and turns it off after a certain period. And if you have some aspiring junior chefs in your family, use the childproof lock to prevent accidents.

    • Functions, tips and tricks

    Induction hobs offer a PowerPlus function. What is it for?

    The PowerPlus function offered by almost all induction hobs helps you save time. If, for example, you need to heat up a large quantity of water, you can have a cooking zone work at an increased power level of up to 140%. PowerPlus puts up to 3700 watts at your disposal.

    • Functions, tips and tricks

    The cooking zones are operated by innovative slider controls. How do they work?

    This slider concept makes cooking even more fun: adjust the heat levels by sliding your finger over the controls.

    • Functions, tips and tricks

    What exactly is a Teppan Yaki designed for?

    Professional caterers have been raving about it, and you can have it in your own kitchen: a Teppan Yaki. Why is this Japanese method of cooking on a flat grilling surface so popular? Because you don't need any pots and pans, it's entertaining for your guests to watch, and you don't have to worry about choosing the right cooking temperature and time. The cooking temperature, for example, can be set precisely according to the kind of food you’re preparing, and it stay at a constant level, no matter how many delicacies you pile onto the griddle. This ensures heat sensitive food is cooked particularly gently so that its taste, quality and nutrients are perfectly preserved. A Teppan Yaki will turn your dinner parties into an unforgettable experience.

    • Functions, tips and tricks

    What different kinds of hobs are available?

    There are radiant hobs, which are controlled via a stove or switch box (formerly Quicklight). By contrast, autarkic radiant hobs (formerly Toptronic) and induction hobs feature controls situated directly on the glass surface. The space saved in this way can be used by fitting an additional 1/6th drawer. Cooking by forced induction is the nec plus ultra for the chef's home kitchen. The CombiCookTop range (formerly Fusion) includes induction hobs that have an extractor  embedded in the hob.

    • Functions, tips and tricks

    How does cooking with induction work?

    Instead of the traditional heating element, an induction coil is placed beneath the glass ceramic hob, generating a varying electromagnetic field. The field generates eddy currents in the base of the pan, which leads to a rapid heating of the magnetic pan material.

    • Functions, tips and tricks

    Is there a separate cooking zone for fish pans?

    Fish pans can be used without difficulty on any cooking hob featuring a frying zone.

    • Functions, tips and tricks

    What is the purpose of a hob with three cooking zones?

    As steamers are becoming increasingly popular, we have found that people tend to use fewer pots and pans in their cooking. This is why we have introduced hobs featuring only three cooking zones that are more generously spaced.

    • Commissioning and operation

    What are the different installation options for hobs?

    Hobs that are fitted flush with the worktop achieve perfect aesthetic integration and create the impression of compact simplicity. Hobs with a set-off glass frame (bevel-edged) have a very elegant appearance, while chromium steel frames and over-large frames (for replacements) convince by their simplicity of installation and their classic design, they fit in a wide variety of kitchen combinations.

    • Commissioning and operation

    Do I need to use special pans with an induction appliance? Are they expensive?

    For induction to work, the base of the pan must be ferromagnetic. As induction hobs are quite popular, there is a broad range of available well-priced pans.

    • Commissioning and operation

    Are my pans suitable for use with an induction appliance?

    Use a magnet to test whether your pans can be used with an induction hob. If the magnet sticks to the base of your pan, you're ready to go, otherwise, the pan will not work with an induction hob.

    • Commissioning and operation

    Are there hob models with an automatic safety shut-off?

    Yes, all V-ZUG induction and autarkic radiant hobs are fitted with an automatic safety shut-off that prevents overheating.

    • Commissioning and operation

    How easy is it to keep food warm on a hob?

    Certain hobs have a lateral warming zone with temperature monitoring. Induction hobs offer a warming function for the different cooking zones.

    • Commissioning and operation

    Ergonomic cooking is important to me. What do I need to consider?

    Make sure the cooking zones are generously spaced so the pans don't touch. We'd recommend a hob with cooking zones in a V- or A-shaped alignment. You might also consider a panorama hob, where the cooking zones are positioned in a single line for easy access.

    • Commissioning and operation

    Are there health risks involved with using induction hobs?

    In spite of a great number of studies, scientists so far have found no proof that electromagnetic fields pose any environmental or health risks. Like any domestic appliance, induction hobs generate an electromagnetic field. However, the field is many times less powerful than that generated by an electric razor, a hair dryer or a power drill. To find out more visit www.fea.ch, the website of the Swiss Association of the Domestic Electrical Appliances Industry.

    • Maintenance and Cleaning

    What makes induction hobs so easy to clean?

    Induction hobs are impressively fast. They react quickly and are finely adjustable, which means liquids will rarely boil over, if ever. As the heat is generated in the base of the pan only, the glass around the cooking zone is hardly warmed up at all. Therefore spilt food won't burn and the hob can be cleaned easily with a damp cloth.

    • Maintenance and Cleaning

    How do you clean the hob?

    Slight soiling can be removed with a smooth cloth and a little detergent. To tackle heavy dirt, apply glass ceramic cleaning agent with a sponge, leave it on for a few minutes and then remove it with a cloth. Encrusted dirt can be removed with a hob scraper.