V‑ZUG know-how: FAQ

In our FAQ section, you will find the answers to frequently asked questions about V-ZUG appliances. They are an excellent way to access information quickly.

Search for specific questions and answers here or use filters to find the desired topic.

    • Functions, tips and tricks

    Why does the wine cooler feature two temperature zones?

    The two cooling zones are vertically adjustable and can be set to two different precise temperatures suitable for white and red wine, respectively. Available temperatures range from 5 to 18°C.

    • Functions, tips and tricks

    Why do I need the Indoor Ice System (IDI)?

    The IDI is a convenient way of dispensing ice cubes, ice chips and ice water. The sensor-controlled ice cube maker automatically provides the correct amount. The IDI is integrated into the fridge door instead of the freezer, which means you gain 20% of freezer space.

    • Maintenance and Cleaning

    Do fluff filters need to be cleaned?

    The appliance has one fluff filter and two filter mats. Since the gentle stream of air and extremely gentle treatment only remove a small amount of fluff from the fabric, the fluff filter only needs to be emptied occasionally. The appliance automatically detects when the fluff filter is heavily clogged. A notification appears in the display when the fluff filter needs cleaning.

    • Functions, tips and tricks

    How are creases reduced?

    Applying steam makes the textile fibres smooth, causing creases to unfold. Clothing is smoothed out using a combination of its own weight and a gentle stream of air.

    • Functions, tips and tricks

    How effectively are creases removed?

    The extent to which creases are removed very much depends on the type of fabric, as the fibre types all behave differently. Creases in textiles made from cotton and polyester fabric blends or wool, for instance, can be removed significantly more effectively than those in textiles made from linen, cotton or silk. A superior crease removal effect can also be achieved with cotton shirts labelled as "anti-crease" or "easy-care".

    • Functions, tips and tricks

    How do I recognise a clogged filter in the DualDry?

    The appliance reports a fault. A9: Cleaning sieves and mats.

    • Functions, tips and tricks

    How long does the drying take?

    According to the measurement in line with the standard, the drying capacity at a maximum room size of 9 m² is 1.34 kg/h and it takes 5h 40min.

    • Functions, tips and tricks

    What is the purpose of the tilting operating panel?

    Your convenience is important to us. Thanks to the articulated design, you can position the operating panel according to your personal preference.

    • Functions, tips and tricks

    What is the automatic run-on function?

    Hoods with the automatic run-on function extract the remaining cooking vapours from the room for a specific time period (between 5 and 20 minutes) even after you have finished cooking and switched off the range hood. After that point, the range hood is switched off automatically. If the appliance is being used in recirculation mode, the activated charcoal filter can also carry out final drying of the furniture base – just like in range hoods that remove vapours by extracting them downwards (downdraft systems). This useful function is integrated into various range hoods and downdraft systems, and is activated by tapping the clock button shown at the end of the cooking process.

    • Functions, tips and tricks

    What is the difference between a dryer (heat pump tumble dryer) and a room air laundry dryer (DualDry)?

    With a heat pump tumble dryer, the drying takes place in a closed drum. The laundry is added to the drum and dried with the temperature of 55°C released by the integrated cooling circuit. With DualDry, the laundry is hung up on a washing line in the room. The DualDry blows dry air into the laundry items. They release the humidity into the room air. The humid room air is channelled via the evaporator installed in the DualDry. In doing so, the vapour in the air condensates on the cold evaporator surface. The dried and cooled air is then warmed up via the condenser and blown into the hanging laundry. DualDry uses the same heat pump to dehumidify the room air. However, the drying takes place at far lower temperatures.

    • Functions, tips and tricks

    How do I benefit from the room air function? The laundry can be hung up anyway.

    If the laundry is dried in a room, the humidity must be transported out of the room through ventilation in order to prevent humidity damage, such as the formation of mould on walls. By ventilating, a lot of heating energy is lost in winter, which increases heating costs. DualDry removes the humidity from the air. This means that ventilation is required less frequently. Furthermore, the laundry can also be dried in rooms without windows, meaning an extra room is not required.

    • Functions, tips and tricks

    What is the energy consumption like compared to tumble drying or previous room air laundry dryers?

    As drying in a room takes place at low temperatures and the laundry in a room can be less efficiently streamed with air, drying laundry in a room can require slightly more energy than when drying in the drum.

    • Functions, tips and tricks

    Why does the appliance run for so long?

    Room air laundry drying takes more time, as the laundry is streamed less efficiently with air and the temperatures during this process are also lower than when drying in the drum. Other factors that slow down the drying process: A lot of laundry in a small room, very damp laundry (of small spinning speed), open doors or windows, humidity that additionally enters the room, clogged front filter mat, items that prevent the release of air, soiled or faulty humidity sensor.

    • Functions, tips and tricks

    How big may the room be?

    The recommended maximum size of the room is 25 m² (50 m³)

    • Functions, tips and tricks

    How does the RefreshButler dry the clothes?

    The integrated heat pump and the ventilation system blow warm air into the interior and whisk away the humid air.

    • Commissioning and operation

    When does the water tank need to be filled or emptied?

    We recommend filling the fresh water tank at the start of each programme and emptying both tanks at the end of each programme.The appliance automatically detects and notifies you when the condensation tank is full or the fresh water tank is empty.

    • Functions, tips and tricks

    Which range hoods are particularly quiet?

    The level of noise emitted by a range hood depends on the model and extracted air system chosen. In the case of extracted air range hoods, the following rule applies: the smaller the diameter of the exhaust duct, the louder the appliance. As a result, we recommend using a pipe diameter of 150 mm in extracted air mode.

    • Maintenance and Cleaning

    When does the OptiDos drawer need to be cleaned?

    As required, in the event of strong soiling and when changing from softener to detergent.

    • Functions, tips and tricks

    What material is the ventilation duct of the DSMS hob hood made from?

    The material is a flame-retardant plastic blend, which is self-extinguishing with a V0 classification as per the UL94 standard.

    • Maintenance and Cleaning

    How does the appliance hygiene programme work?

    Start it without putting any laundry in the washing machine. The programme heats a small amount of water to approximately 80°C and then treats the inside of the appliance with steam to significantly reduce the number of germs.

    • Commissioning and operation

    Can softener or pre-detergent be added manually via the drawer on the right if OptiDos is used? Do additional settings need to be made?

    Yes, the softener can be added separately in the right compartment even if detergent was chosen from the OptiDos drawer. This does not require any additional settings, as the detergent compartment on the right-hand side is rinsed for every wash.

    • Commissioning and operation

    How much rope do I need per wash?

    40 m of rope per 10 kg of laundry are required.

    • Functions, tips and tricks

    What is the purpose of the damp programme?

    Use this programme if you're going to press your laundry (e. g. tablecloths) with a mangle after washing it.

    • Functions, tips and tricks

    What do I need to know about range hoods using recirculation air?

    Compared with the extracted air solution, there is much less to consider for range hoods with recirculation air, particularly if you have chimney-based heating (such as gas, oil or coal-fired heaters, flow heaters, water heaters and open fireplaces). They are easy to install and they can be operated without restrictions if the range hood is used in recirculation mode with an activated charcoal filter. To use recirculation mode, you must provide an activated charcoal filter – the filter absorbs unpleasant odours and ensures there is fresh air in the kitchen while you are cooking.

    • Commissioning and operation

    How must the DualDry be positioned?

    The positioning is shown in the installation instructions.

    • Functions, tips and tricks

    What do I need to bear in mind in terms of Minergie construction?

    In principle, all variants (exhaust air and/or recirculated air) are permissible for range hoods in Minergie residential buildings. Detailed information on this topic can be found at: https://www.minergie.ch.

    • Functions, tips and tricks

    What is OptiLink?

    Hobs and range hoods that feature the OptiLink function communicate with each other via Bluetooth. The fan level automatically adjusts to the current cooking level and switches off automatically when the hob is switched off – so you can focus all your attention on cooking without having to think about operating the range hood. All models in the V6000 and V4000 series have this technology integrated as standard at no extra cost.

    • Functions, tips and tricks

    Why was the DualDry not also implemented in the V6000?

    The DualDry was implemented in accordance with the OptiDos appliance for the V4000. This means that the two new V-ZUG products can be perfectly combined with one another.Furthermore, it is more cost-effective to offer the DualDry with the V4000 than would be possible with the V6000.

    • Functions, tips and tricks

    Why was the DualDry not also implemented in the Unimatic?

    The DualDry was implemented in the Adora, as the air throughput was too low for a laundry room in an apartment building. Furthermore, the operating modes cannot run at the same time. If laundry is hanging up in the room and another tenant decides to use the tumble dryer, then this eliminates the possibility of room air laundry drying as the humidity within the room is no longer regulated.

    • Commissioning and operation

    How do I link up my appliance?

    Detailed information is available online: https://home.vzug.com/en/

    • Commissioning and operation

    What can I do if the machine/display breaks down unexpectedly or stops working correctly?

    As with many other electronic appliances, it can help to unplug the appliance and disconnect it from the power for 10 seconds. This reboots the system so that minor faults can be fixed.

    • Functions, tips and tricks

    What different types of fridges are available?

    There are refrigerators with or without an internal freezer compartment, pure freezers, refrigerator/freezer combinations, and wine coolers. Under-counter refrigerators are fitted underneath worktops in studio apartments or small flats. Conventional refrigerators are integrated into tall cupboards. These are available as fully integrated versions as well as in White or Nero. The real colossus of the refrigerator world comes in the form of the FoodCenter, whose features even include an ice maker for ice cubes, crushed ice or iced water in addition to a gigantic refrigerator compartment. We also offer luxury refrigerators and freezers in the Supreme line, whose sheer space and flexibility make them ideal for stocking up.

    • Commissioning and operation

    Do I need to air the room when I use my range hood?

    You should always ensure there is a supply of replacement air when the range hood is running. In the case of a recirculation air range hood, this enables air that is still moist after passing through the filters to be replaced. In extracted air solutions, an open window helps to optimise the air flow and prevents negative pressure building up in the kitchen.

    • Functions, tips and tricks

    How can I keep meat, fish and sausages fresh for a longer period of time?

    The FreshControl Zone provides the optimum conditions for storing meat, fish, poultry and sausages for longer at temperatures around freezing point, meaning you can enjoy fresh food without having to go out shopping every day. Often referred to as the 0-degree zone, the FreshControl Zone is perfect for this when humidity is low.

    • Commissioning and operation

    Does the screen need to be pulled out on a built-in range hood for OptiLink to work?

    The screen must always be pulled out to ensure the range hood can work at its best.

    • Functions, tips and tricks

    Why are grease stains or other stains left on the washed laundry?

    We recommend checking the dosage setting of the selected OptiDos dispenser and, if necessary, adjusting it in accordance with the currently used agent. Here, we recommend the quantity stated by the manufacturer for 4–5 kg of laundry. The water hardness set may also need to be checked or a powder-based wool detergent (contains bleach) used.

    • Functions, tips and tricks

    What detergent is the right one for my selected programme?

    V-ZUG OptiDos supports the detergent selection with an intuitive, unique selection aid. It uses a symbol to show which detergent from the OptiDos dispenser suits the selected programme best.

    • Functions, tips and tricks

    What energy efficiency class does the DualDry have?

    The DualDry is extremely energy-efficient. In tumble drying mode, it meets the requirements for energy efficiency class A++ and in room air laundry drying, the requirements for energy efficiency class A1.

    • Functions, tips and tricks

    Can the start time be programmed?

    The programme start can be individually defined via the delayed start. Furthermore, the controls can be automated via the moisture control programme.

    • Maintenance and Cleaning

    What steps need to be taken if the appliance is not going to be used for an extended period of time?

    If you are not going to use the appliance for an extended period of time, empty the water tank and open the appliance door.

    • Functions, tips and tricks

    Does the DualDry blow out hot air?

    During room air laundry drying, the room air (and therefore the clothes) is dehumidified; to this end, a heat pump is used. The temperature of the air blown out is only slightly above the temperature of the room air. DualDry releases a heat capacity of some 350-400 W into the room during operation. This means that the air blown out in normal operation is 5 - 10°C higher than the room temperature, but it is not electronically heated, which results in very good energy efficiency values. If the DualDry blows out tangibly hot air, this is often caused by a clogged fluff filter. Only when drying in the drum is the laundry dried with heated air.

    • Functions, tips and tricks

    Which colours are available for refrigerator front panels?

    The refrigerators can be supplied with White or Nero fronts. It is also possible to attach your own fronting in order to integrate the refrigerator into your kitchen.
    • Functions, tips and tricks

    Does the DualDry have an hour timer?

    Although the DualDry has time-controlled programmes, they do not need to be used to switch off the appliance automatically. An integrated humidity sensor measures the level of dryness reached and automatically deactivates the DualDry if the desired degree has been reached.

    • Functions, tips and tricks

    What is the purpose of the night economy programme?

    The Adora night economy programme reduces energy consumption by 40% and water consumption by 20%. You can make use of lower night electricity rates and protect the environment. What's more, the Adora is very quiet.

    • Functions, tips and tricks

    What is the purpose of the turbidity sensor?

    By continuously monitoring water turbidity, the ZUG Adora can detect when your laundry has been sufficiently rinsed. This has two advantages: your clothes are perfectly rinsed and water consumption is reduced by 30%.

    • Functions, tips and tricks

    What is the purpose of the degree of soiling button?

    This adapts the wash programme to the degree of soiling. This additional function is typical for V-ZUG appliances and helps you save water, time and energy.

    • Functions, tips and tricks

    How does the refresh programme work and how does it remove unpleasant odours?

    The refresh programme draws out and then eliminates odours from textiles using a combination of an elevated temperature and steam.

    • Functions, tips and tricks

    What is the difference between the DualDry and a conventional room air laundry dryer?

    DualDry is a combination of tumble dryer and room air laundry dryer.

    • Functions, tips and tricks

    How long will the LED lights last in my range hood?

    Since 2019, all our range hoods have been equipped exclusively with energy-saving LED lights. LEDs have energy-efficient properties plus a long service life.

    • Functions, tips and tricks

    What should I bear in mind when planning and installing an exhaust duct?

    The exhaust duct should be as short as possible and have as few bends and curves as possible. Ideally, it should have a diameter of 150 mm. Each additional metre added to the exhaust duct and each additional bend will create resistance, reducing the power of the range hood. A more powerful range hood cannot compensate for a poorly designed exhaust duct. This will only result in increased losses and noise levels. Reducing the diameter of the exhaust duct should be avoided where possible – due to the increased flow rate, this will also lead to increased noise levels.

    • Functions, tips and tricks

    How important is it for the range hood to cover the entire hob surface?

    The more the range hood covers the hob, the better the extraction performance. This is why flat pull-out deflector plates perform very well. For wall and island hoods, you should make sure that the majority of the hob is well covered.

    • Functions, tips and tricks

    What is the difference between an extracted air and a recirculation air range hood?

    Extracted air range hoods require access to the outdoors. They convey cooking vapours directly outside into the open air via the metal grease filter. In a recirculation air range hood, the air is drawn in, cleaned using an activated charcoal filter and then conveyed back into the kitchen. This option is particularly suitable if there is no way to convey the cooking vapours from the range hood in your kitchen to the outside. Virtually all V-ZUG range hoods can be operated with either extracted air or recirculation air.

    • Functions, tips and tricks

    What types of range hoods are there?

    There are different solutions to suit you – whether you want your range hood to be an eye-catching design feature or for it to be discreetly integrated into your kitchen. On the wall If you want to make your range hood stand out, then a wall hood is a great choice. Wall hoods are also available as slanted versions which provide ample headroom. They are installed on the wall directly above the hob. Integrated into the kitchen units If you would rather incorporate the hood into the kitchen so that it is virtually invisible, then we recommend a built-in range hood with a glass canopy, a flat-panel range hood or an integrated range hood. These are perfect for kitchens in which you need to make clever use of the space. On the ceiling Range hoods designed for ceiling installation are the perfect solution in open-plan kitchens that feature a free-standing cooking island. Choose your favourites from our elegant ceiling range hoods and our wide range of attractive island hoods. Downdraft or in the hob itself Without long detours, cooking vapours are whisked away at the very place where they first develop – on the hob itself. Our integrated hob hood, the pull-out downdraft and the induction hob with integrated range hood offer increased headroom and extract the vapours downwards.

    • Functions, tips and tricks

    How do I explain the use of DualDry in MINERGIE buildings?

    If the laundry room or drying room are also to be connected to the comfort ventilation system, the two systems (comfort ventilation and DualDry) will complement each other when drying wet laundry. This means that increased air humidity in the room is reduced (dehumidified) both by the comfort ventilation system and by our dryer. There may be a problem if the target room humidity of the comfort ventilation system is set higher than that of the dryer. This would mean that the comfort ventilation system becomes permanently moist and our dryer would be permanently dehumidified (especially with our moisture control programme). This seems highly unlikely to me, since a laundry room generally calls for a dry climate and the recommended target room humidities of the comfort ventilation system are somewhat lower than ours – see below).

    • Functions, tips and tricks

    Can I use the tumble dryer for highly delicate items?

    This is what you've been waiting for. The «ultra care» programme dries your delicate items at 55°C in just 90 minutes. A piece of advice: treat your laundry with even more care by giving it ample space in the washing drum.

    • Maintenance and Cleaning

    How do I prevent the formation of mould?

    Mould is caused by excess humidity in the room. Whenever laundry is hung up, the room air laundry drying function should be started to remove the humidity from the room. Alternatively, the moisture control programme can also be selected.

    • Maintenance and Cleaning

    How does the appliance hygiene function stop the build-up of odours?

    V-ZUG offers the appliance hygiene function in AdoraWash Vx000 washing machines. It appears at regular intervals on the appliance. The programme cleans the drum interior (while it is empty) at the maximum temperature, eliminating any bacteria that might lead to unpleasant odours.

    • Maintenance and Cleaning

    Does the DualDry require maintenance?

    Apart from the usual cleaning processes, no further maintenance is required.

    • Functions, tips and tricks

    What is the purpose of the extra dry programme?

    This programme is designed for thick, multi-layered textiles and varying loads. It is less suitable for T-shirts and undergarments as they risk shrinking.

    • Functions, tips and tricks

    How do the hob hood and the hob with integrated range hood work?

    Steam and odours rise at a maximum rate of one metre per second. The V-ZUG hob hood or hob with integrated range hood extracts the air using a cross current that is higher than the rising speed of the cooking vapour. As a result, cooking vapours and odours can be effectively extracted straight away at the hob.

    • Commissioning and operation

    When does it make sense to use washing powder?

    Primarily for white laundry. Because only washing powder contains bleach and can therefore better remove stains from fruit, coffee, tea, etc.

    • Functions, tips and tricks

    What do I need to consider with regard to the exhaust duct?

    If possible, you should make sure that the duct diameter is at least 125 mm and ideally 150 mm. If there is no room for a round pipe, a flat channel with an equivalent cross section may also be used. The use of 90° pipe bends should be kept to a minimum. Narrowing cross sections and reducing pipes with a smooth inner surface should also be avoided. We recommend using short piping lengths, wall boxes with large slats and sufficient replacement air.

    • Commissioning and operation

    May I use a softener?

    Yes. The softener can be used for both drying processes. It is irrelevant whether the laundry is dried in the drum or on a washing line. Deposits of softener on the drum surface are reduced to a minimum by the lower temperatures.

    • Commissioning and operation

    Can organic or soap detergents also be used?

    Yes. In the user settings, modular detergents can be activated by activating the function. This type of detergent is added to the detergent dispenser drawer on the right.

    • Commissioning and operation

    How do I use OptiDos from V-ZUG in everyday life?

    OptiDos can play a valuable role in your daily routine. You no longer have to think about dosing the detergent. V-ZUG has also made the operation and selection of the correct programme as easy as possible. 3 clicks are sufficient to start the washing machine with the desired programme and automatic dosing.

    • Functions, tips and tricks

    Is it normal for tumble dryers to generate fluff?

    Fluff consists of fine threads produced by friction during the manufacturing, wearing and washing of textiles. This does not mean that the appliance puts an excessive strain on your laundry. Even with laundry dried on a line, fluff can be observed when you shake or iron it. While the laundry is wet, fluff clings to it. In the tumble dryer, the fluff is separated from the textiles and caught by the fluff filter in the door. The amount of fluff depends on the type of laundry, but finding some fluff in the filter after drying is quite normal.

    • Functions, tips and tricks

    Does drying take less time if the laundry is well spun?

    Indeed, thorough spinning reduces the time and energy required to dry your laundry. Creases caused during spinning will be largely flattened out in the tumble dryer.

    • Commissioning and operation

    Can I also connect the washing machine to a hot water supply?

    Yes, you can –  if you have a solar installation at home, you can use the hot water it generates for the washing machine.  This is an optional feature on AdoraWash Vx000 washing machines.

    • Functions, tips and tricks

    How many hobs can I connect to a range hood via Bluetooth?

    Up to three hobs at the same time.

    • Functions, tips and tricks

    Does the use of the DualDry with the moisture control programme still have an effect and is it even influenced by the Minergie system?

    It is unlikely that the combination of “comfort ventilation (target humidity: 30–50%) and DualDry (target humidity: 50–60%)” would cause problems.

    • Functions, tips and tricks

    DualDry: why is the moisture control programme restricted to a maximum of 7 days?

    This restriction prevents the appliance from being used as a construction dryer. This is not what it is designed for. The running time has an influence on the components and can also be considered a safety issue. A period of 7 days has been defined as once a week is generally considered sufficient for washing and drying.

    • Functions, tips and tricks

    What after-sales services does V-ZUG offer its customers?

    When you buy one of our quality appliances, we give you a complimentary demonstration at your home to ensure you make the most of all that our machines have to offer. Our website at www.zugplus.ch is regularly updated with seasonal recipe suggestions for our steamers and for the Microbraun SL. And if you have any cooking-related questions, our cookery hotline is there to help.

    • Functions, tips and tricks

    Can powder-based detergents be used with OptiDos?

    No, the two tanks are only for liquid detergent. However, washing with powder is still possible with the AdoraWash V4000 OptiDos, at any time and without technical modification.

    • Commissioning and operation

    Can I switch off/suppress the automatic light activation if I don’t really need a light above the cooking area?

    For safety reasons, we recommend that the cooking area is always well lit.

    • Functions, tips and tricks

    How can I safely place big bottles in the fridge?

    Certain appliances feature a bottom compartment complete with bottle drawer, which offers vertical storage for many large bottles in a handy removable basket. A bottle rack for horizontal storage is also available in certain models.

    • Commissioning and operation

    Can I adjust the reaction times for the hob and range hood in OptiLink operating mode?

    Three levels are available in OptiLink mode that vary in terms of their reaction times and the maximum possible power level. Level 1: Silent mode – reaction time 60 seconds and maximum power level 2 Level 2: Standard mode – reaction time 45 seconds and maximum power level 3 Level 3: Intensive mode – reaction time 20 seconds and maximum power level Intensive You can easily select whichever operating mode you want. When the appliance is switched off, press the "Light" and "Automatic run-on" buttons at the same time. The operating mode that is currently selected will be shown on the power level display. You can change the operating mode by pressing the power button. The selected setting will be saved 5 seconds after the last input.

    • Functions, tips and tricks

    Does the softener have an influence on the drying time?

    The use of softeners can result in a slightly longer drying process, but there are no studies that confirm this assumption.

    • Functions, tips and tricks

    What is the best way to keep vegetables fresh?

    The 0°C zone (at high humidity) provides the ideal climate to double the storage time of fresh vegetables, salad and herbs.

    • Functions, tips and tricks

    What is added to which OptiDos dispenser?

    By pulling out the OptiDos drawer, the detergents added to both dispensers are automatically shown on the touch display.

    • Functions, tips and tricks

    What is the energy saving potential of a modern refrigerator?

    Under the new energy efficiency rating system, which comes into force on 1 March 2021, our CombiCoolers are in energy efficiency class C. This makes them our most energy-efficient refrigerators. Their long operating life also helps to save operating costs and resources.

    • Functions, tips and tricks

    Is there anything that may NOT be filled in the OptiDos dispenser?

    Yes. Powder detergent, tabs, Javelle water or comparable bleaches may not be filled in the containers.

    • Functions, tips and tricks

    What is the ClickShelf system?

    Our new CombiCooler generation offers an innovative ClickShelf rack system, which allows you to adjust the height of your racks easily with one hand and make full use of the width at the front when storing your food.

    • Functions, tips and tricks

    What can be filled in the OptiDos dispensers?

    The following liquid detergents may be added to each dispenser: Universal detergent, colour detergent, fine detergent, softener, wool detergent, baby detergent, detergent for black clothes, detergent for white clothes, outdoor detergent. The dispensers can be flexibly filled according to personal requirements. Both dispensers with detergent, both dispensers with softener, one dispenser of detergent and one dispenser of softener, only one dispenser used with detergent or softener. The dispensers are also easily emptied if necessary and filled with another agent.

    • Functions, tips and tricks

    How has the use of water in our dishwashers developed over time?

    20 years ago, our dishwashers would still use 38 litres of water. Now, our SL line dishwashers start from as little as 5 litres of water in the Automatic programme.

    • Functions, tips and tricks

    How has the use of energy in our dishwashers developed over time?

    In the standard programme, our heat pump device uses a record low of 0.55 kWh of energy. 20 years ago, this figure would have been four times as great, with dishwashers using 2 kWh of energy.

    • Functions, tips and tricks

    What is the capacity of a dishwasher?

    Dishwasher capacity is given in the form of place settings, which constitute a standardised value. A place setting comprises a certain number of plates, glasses, cups, cutlery, bowls and other items. Our dishwashers are able to accommodate between 12 and 14 place settings depending on the model.

    • Functions, tips and tricks

    What is the difference between integrated and fully integrated dishwashers?

    With integrated dishwashers, the operating panel is visible. This is particularly useful for ChromeClass/AluClass models, as they also function as design elements. In contrast, design-integrated models feature a mirrored operating panel that fits perfectly with the FutureLine design. A wood panel the colour of your kitchen is fixed below the operating panel. With fully integrated dishwashers, the operating panel is concealed. Only when you open the appliance, you'll find it integrated in the door's upper edge.

    • Functions, tips and tricks

    What are the different installation options for dishwashers?

    Dishwashers with a customisable design have an operating panel in the same colour as the design elements.  With integrated dishwashers, the operating panel is visible and the lower part of the appliance adopts the colour of your kitchen. Fully integrated dishwashers feature an entire front in your kitchen's colour.

    • Functions, tips and tricks

    How long does the shortest wash programme last?

    If you're in a hurry, for example during a party, the Adora SL's sprint programme will clean your dishes in just 19 minutes. And when we say clean, we mean spick and span.

    • Functions, tips and tricks

    Would you recommend installing a dishwasher in an elevated position?

    If there is sufficient space in a tall cabinet, an elevated position can be very useful as there is no need to bend down in order to load and empty the dishwasher. Just remember that the maximum length of the armoured hose is three metres.

    • Functions, tips and tricks

    When is it worthwhile installing an extra-high dishwasher?

    An extra-high model offers space for plates with a diameter of 33cm. This means that an extra-high dishwasher makes sense if you want to use it for large plates, tall wine glasses or baking trays.

    • Functions, tips and tricks

    How exactly does the automatic programme work?

    The automatic programme is capable of detecting what your dirty dishes need, thereby reducing the consumption of water, electricity and dishwater salt by up to 30%. The programme also works out how long the washing cycle needs to last. This could be anywhere between 50 and 85 minutes.

    • Functions, tips and tricks

    What exactly is a water hardness controller?

    The water hardness controller ensures that the water always has the ideal hardness. This makes the detergent more effective and ensures that the dishes and glasses are treated gently.

    • Functions, tips and tricks

    How does the impulse-controlled rinse agent sensor work?

    The impulse-controlled rinse agent sensor ensures that only the minimum amount of rinse agent is used, depending on water hardness and load.

    • Functions, tips and tricks

    Why do dishwashers need a hygiene programme?

    The hygiene programme is designed for particularly sensitive items such as cutting boards and baby bottles.

    • Functions, tips and tricks

    How much energy does the energy saver button actually save?

    The energy saver programme reduces the washing temperature by 5°C, which results in an energy saving of 10%.

    • Functions, tips and tricks

    What are the advantages of a cutlery drawer?

    Because the cutlery drawer is located at the top of the dishwasher, loading cutlery is ergonomic and puts less strain on your back. The cutlery drawer is designed so that the cutlery does not come into contact with each other, enabling optimal cleaning and protecting your expensive cutlery. Espresso cups can be placed in the central part of the cutlery drawer. Thanks to the cutlery drawer, the cutlery basket in the lower basket is no longer required, leaving more space for plates and other items.

    • Functions, tips and tricks

    Can long-stemmed glasses still be placed in the upper basket if the cutlery drawer is used?

    Yes, the cutlery drawer is designed so that the right-hand external wing can be retracted sideways, meaning that long-stemmed glasses can still be placed in the upper basket below.

    • Functions, tips and tricks

    What is the difference between the Party programme and the Sprint programme?

    The Sprint programme lasts 20 minutes and is suitable for quickly cleaning lightly soiled pre-dinner glasses. The Party programme lasts 11 minutes and is perfect for when an exceptionally large number of dishes need to be washed quickly ready to be used again – for example, a party with many guests. When using the party programme, the dishwasher starts with a 20-minute heating phase, after which the dishwasher can be fully loaded up to five times in a row.

    • Functions, tips and tricks

    My dishes are still not clean when they come out of the dishwasher – what can I do?

    There are a number of reasons for unsatisfactory cleaning results. The most common are listed below: - Too many dishes are packed too closely together in the dishwasher, preventing the water jets from the spray nozzles from reaching every part of the dishes and resulting in spray shadows. Spray shadows are surfaces on dishes that have been missed by the water jet and are therefore not cleaned. - The dishwasher's spray arms are blocked, meaning that the water spray pressure is too low for proper cleaning. In this case, you can simply remove the spray arms (see the operating instructions) and clean the nozzles under the tap. - Select the RinsePlus user setting on the dishwasher. RinsePlus increases the amount of water and extends the programme duration.