Service Fees V-ZUG Europe / Germany (including Price Range)
| Product Category | Travel & Diagnostic Fee (Guideline) | Average Total Cost (Guideline) | Range (+/- 20%) |
|---|---|---|---|
| Dishwasher | €130 | €270 | €216 – €324 |
| Washing Machine | €130 | €270 | €216 – €324 |
| Cooling Standard | €130 | €300 | €240 – €360 |
| Cooling Supreme | €130 | €500 | €400 – €600 |
| Glass Ceramic Cooktop (Electric) | €130 | €320 | €256 – €384 |
| Glass Ceramic Cooktop (Gas) | €130 | €320 | €256 – €384 |
| Tumble Dryer | €130 | €210 | €168 – €252 |
| Oven | €130 | €190 | €152 – €228 |
| Steamer | €130 | €230 | €184 – €276 |
| Range Hood | €130 | €200 | €160 – €240 |
| Coffee Center | €130 | €430 | €344 – €516 |
Note on Typical Repair Costs:
The listed price ranges represent the typical total costs for service visits, including the travel fee, professional fault diagnosis and labour time. As every repair is unique, these figures are intended as a guideline for appliances that are no longer covered by warranty. The final invoice is based on the actual work carried out on site. Spare parts costs are not included in these guideline prices.
Original Spare Parts & Components: Guide Price Overview
| Product Category | Top 5 Spare Parts (Indicative Guide Prices in €) |
|---|---|
| Dishwasher | Service Kit: €45 / Door Seal: €35 / Drain Pump: €75 / Spray Arm: €35 / Wheel Set: €25 |
| Washing Machine (1 P) | Door Gasket: €85 / Shock Absorber Set: €55 / Drain Pump: €85 / Heating Element: €65 / Door Lock: €75 |
| Washing Machine (MP) | Door Gasket: €95 / Shock Absorber Set: €75 / Drain Pump: €95 / Heating Element: €85 / Door Lock: €85 |
| Tumble Dryer | Drive Belt: €45 / Lint Filter: €35 / Door Seal: €45 / Humidity Sensor: €55 / Fan Blower: €75 |
| Oven | Door Seal: €45 / Bottom Heating Element: €65 / Ring Heating Element: €75 / Oven Lamp: €25 / Inner Glass Panel: €145 |
| Steamer | Door Seal: €55 / Water Tank: €85 / Heating Element: €95 / Descaling Pump: €85 / Temperature Sensor: €35 |
| Glass Ceramic Cooktop | Glass Ceramic Panel: €700 / Heating Zone: €85 / Touch Control Unit: €195 / Energy Regulator: €65 / Wiring Harness: €45 |
| Cooker (Combination Unit) |
Spare Parts Availability
V-ZUG provides transparent information about the availability of spare parts. The stated availability periods apply in each case from the end of production of the corresponding appliance.
| Swiss Made* textile care appliances: Adora/Unimatic washing machines and tumble dryers | 15-year spare parts guarantee |
|
| Textile care appliances: washing machines, tumble dryers and CardSystem | 12-year spare parts guarantee |
|
| Swiss Made* kitchen appliances: ovens, Combi-Steamers, Combair-Steamers, steamers, refrigerators and freezers, wine cabinets, Adora dishwashers | 15-year spare parts guarantee |
|
| Kitchen appliances: hobs, cooker hoods, refrigerators and freezers, wine cabinets, dishwashers and drawers | 12-year spare parts guarantee |
|
| CoffeeCenter | 10-year spare parts guarantee |
|
| Microwaves | 10-15 year spare parts guarantee |
|
*Swiss Made appliances are identified accordingly on the appliance door or control panel. The identification is also displayed on the rating plate.
