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How effectively are creases removed?
The extent to which creases are removed very much depends on the type of fabric, as the fibre types all behave differently. Creases in textiles made from cotton and polyester fabric blends or wool, for instance, can be removed significantly more effectively than those in textiles made from linen, cotton or silk. A superior crease removal effect can also be achieved with cotton shirts labelled as "anti-crease" or "easy-care".
How are textiles sanitised?
The additional hygiene programme eliminates germs using an elevated temperature (above 60 °C) over a longer exposure time. Independent laboratory trials have confirmed a reduction in germs of up to 99.99 %.
How does the refresh programme work and how does it remove unpleasant odours?
The refresh programme draws out and then eliminates odours from textiles using a combination of an elevated temperature and steam.
Why can my household appliance not be connected to the home network via WLAN?
Please ensure the following conditions are met:
Ensure the router is switched on and that the smartphone/tablet can access the home network. Check if the WLAN symbol is visible on the smartphone/tablet.
Is V-ZUG-Home activated on the household appliance?
Has the V-ZUG app been downloaded?
Can the app detect the household appliance?
Is the smartphone/tablet connected to the WLAN (home network)?
Is Bluetooth activated on the smartphone/tablet?
Is 'Location' enabled?
Has the PIN been entered correctly (6 digits)?
Is the correct WLAN displayed? If not, the device may have poor WiFi reception.
Has the WLAN password been entered correctly?
What is the difference between the Party programme and the Sprint programme?
The Sprint programme lasts 20 minutes and is suitable for quickly cleaning lightly soiled pre-dinner glasses. The Party programme lasts 11 minutes and is perfect for when an exceptionally large number of dishes need to be washed quickly ready to be used again – for example, a party with many guests. When using the party programme, the dishwasher starts with a 20-minute heating phase, after which the dishwasher can be fully loaded up to five times in a row.
Why is a 2.4 GHz WLAN needed for connecting the appliance with the V-ZUG app?
The 2.4 GHz WLAN penetrates walls and floors better than the 5 GHz WLAN can. V-ZUG therefore uses 2.4 GHz WLAN to ensure an optimum connection to your appliances.
In which countries is the V-ZUG app available?
Austria
Australia
Belgium
Denmark
France
Hong Kong
Italy
Luxembourg
Netherlands
Spain
Singapore
Switzerland
United Kingdom
Isreael
Turkey
China (separate app stores + Apple) - currently only a light version on the market (as of 06/22)
Why am I not able to use all the functions of the appliance via the V-ZUG app?
There may be various reasons for this:
For security reasons, specific functionality may only be used on the appliance.
The functionality has not yet been implemented and will be added in a future version.
For other technical reasons that make it more user friendly to keep the functionality on the appliance.
Which appliances can I connect to the V-ZUG app?
Many appliances built from 2015 onwards can be connected to the V-ZUG app. However, you can enter your serial number and add your appliance offline in order to register your warranty or view the manual.
When does the water tank need to be filled or emptied?
We recommend filling the fresh water tank at the start of each programme and emptying both tanks at the end of each programme.The appliance automatically detects and notifies you when the condensation tank is full or the fresh water tank is empty.
How does the OptiDos drawer need to be cleaned?
There are two options. In the event of minor soiling, the unique, automatic cleaning programme can be started via the OptiDos settings. It rinses both OptiDos dispensers with water. The second option can be applied when switching from softener to detergent or in the event of strong soiling (e.g. deposited detergent). In doing so, the OptiDos drawer can be easily removed manually without using tools and cleaned by rinsing under the tap. Do not clean the drawer in the dishwasher.
Why does the V-ZUG app remote access not work equally well with all appliances?
Remote access has been extensively tested and works for all devices that are equipped with it. If problems occur, check whether it is possible to update the appliances software. Local conditions can also make the connection more difficult, such as the location of the appliance.
When I try to connect to the appliance with the V-ZUG app via Bluetooth, no code appears and the connection fails.
Please switch Bluetooth on and off again.
If this does not help, unpair all paired V-ZUG Bluetooth devices in the Bluetooth menu on the mobile phone and try again.
Please restart the appliance and try again.
Can you install an extra-high dishwasher under any circumstances?
Theoretically yes. Please discuss this option with your specialist dealer.
Can softener or pre-detergent be added manually via the drawer on the right if OptiDos is used? Do additional settings need to be made?
Yes, the softener can be added separately in the right compartment even if detergent was chosen from the OptiDos drawer. This does not require any additional settings, as the detergent compartment on the right-hand side is rinsed for every wash.
I would like to use dishwasher tabs. Is there anything in particular that I need to consider?
All-in-1 tabs consist of pressed amounts of powder/rinse agent and salt. Because the substances are pressed, they cannot dissolve quickly enough to achieve their full cleaning effect when used in fast programmes. The amounts of rinse aid and salt are also not enough to achieve the best possible cleaning result. This is why it is essential to add additional salt and rinse aid to the dishwasher! V-ZUG's dishwashers are equipped with the All in 1 function, which can be used with tabs of any kind. You can activate this function for any V-ZUG dishwasher via the user settings. With this function, the dishwasher automatically extends the programme duration by a maximum of 10 minutes for very short programmes, and extends the final drying time by a maximum of 15 minutes. This enables the tabs to dissolve and achieve their full cleaning effect. The All in 1 function also automatically adjusts the use of salt and rinse aid, reducing it by 50 %, and guarantees excellent cleaning and drying results every time!
What are the advantages of having a steamer?
A steamer allows for gentle steam cooking that does not wash out valuable vitamins, minerals and flavours from your food. The unpressurised steaming process operates at temperatures between 30 and 100 °C to enable simple, precision cooking. A smart climate sensor allows the food to be steamed in the best possible conditions, regardless of the amount. The colours are preserved perfectly. Ideal for a healthy and balanced diet.
Are appliance doors with AutoDoor a safety risk for unsupervised children?
No. If the appliance door reaches its stopping point or encounters resistance, movement is stopped. The appliance door is uncoupled from the drive at a certain angle and can be moved freely. If an appliance door with AutoDoor is stopped manually, you must press the button again or close the appliance door manually to reset it.
I don’t always have enough dirty dishes to load the dishwasher completely. What would you recommend?
Part load – the programme adapts to smaller loads. Far less water is consumed, with a saving of between 1 and 6 litres. The programme runtime is reduced by up to 30 minutes.
What is the purpose of the extra dry programme?
This programme is designed for thick, multi-layered textiles and varying loads. It is less suitable for T-shirts and undergarments as they risk shrinking.
Can I also connect the washing machine to a hot water supply?
Yes, you can – if you have a solar installation at home, you can use the hot water it generates for the washing machine. This is an optional feature on AdoraWash Vx000 washing machines.
What is the purpose to the irondry programme?
Use this programme if you plan to iron your laundry immediately after washing it.
How does the regeneration operating mode work?
The cooking chamber is heated by steam and hot air. The food is reheated gently without drying it out. This feature is suitable for reheating cooked food or for cooking convenience products and ready meals. Regeneration can be carried out simultaneously on several levels with no flavour transfer.
How does the hot air operating mode on the steamer work?
A heating element behind the hot air diffuser plate heats up the air inside the cooking chamber, which is circulated evenly. The feature is suitable for cakes, biscuits, bread and roasted meat on two levels. Set the temperature approx. 20 °C lower than for top/bottom heat.
Do I still need an oven if I have a steamer?
V-ZUG steamers make for ideal additional appliances. This means you can always enjoy the benefits of having a steamer: You can prepare a delicious gratin or a piece of meat with automatic soft roasting in the oven, while the steamer handles ingredients such as rice, vegetables or an exquisite dessert. Stress-free cooking guaranteed.
What after-sales services does V-ZUG offer its customers?
When you buy one of our quality appliances, we give you a complimentary demonstration at your home to ensure you make the most of all that our machines have to offer. Our website at www.zugplus.ch is regularly updated with seasonal recipe suggestions for our steamers and for the Microbraun SL. And if you have any cooking-related questions, our cookery hotline is there to help.
Can powder-based detergents be used with OptiDos?
No, the two tanks are only for liquid detergent. However, washing with powder is still possible with the AdoraWash V4000 OptiDos, at any time and without technical modification.
Is liquid detergent still the trend or will there be a switch to tabs?
The trend is currently for liquid detergents and is moving away from powder. Tabs are hardly a thing yet when it comes to laundry. Percentages: 68% liquid, 26% powder and 6% caps/tabs (source: Mibelle Group, October 2018)
How does the hot air humid operating mode on the steamer work?
A heating element behind the hot air diffuser plate heats up the air inside the cooking chamber, which is circulated evenly. Any moisture escaping from the food is kept to a minimum within the cooking chamber. The food retains its moisture. The feature is suitable for gratins, casseroles, bread and yeast pastries on two levels.
How does the hot air with steaming operating mode work?
A heating element behind the hot air diffuser plate heats up the air inside the cooking chamber, which is circulated evenly. Steam is then introduced into the cooking chamber. The use of steam can improve heat transfer to the food. Incidentally, steam over 100 °C is not visible. The programme is particularly suitable for gratins, casseroles, meat, frozen products, chestnuts, puff and yeast pastry, bread and convenience products on 1 or 2 levels.
Limescale deposits require a lot of cleaning – how do I deal with them?
The external steam generator ensures that the only thing that can get into the interior is steam. As steam doesn’t leave limescale residue, you don’t have to worry about this when using the V-ZUG steamer. Cleaning is made so much easier, as there’s no limescale to remove from the interior. What’s more, the water tank for the steamers in the Excellence Line has a perfectly smooth surface, which helps to prevent limescale deposits from forming.
What exactly is a Teppan Yaki designed for?
Professional caterers have been raving about it, and you can have it in your own kitchen: a Teppan Yaki. Why is this Japanese method of cooking on a flat grilling surface so popular? Because you don't need any pots and pans, it's entertaining for your guests to watch, and you don't have to worry about choosing the right cooking temperature and time. The cooking temperature, for example, can be set precisely according to the kind of food you’re preparing, and it stay at a constant level, no matter how many delicacies you pile onto the griddle. This ensures heat sensitive food is cooked particularly gently so that its taste, quality and nutrients are perfectly preserved. A Teppan Yaki will turn your dinner parties into an unforgettable experience.What different kinds of hobs are available?
There are radiant hobs, which are controlled via a stove or switch box (formerly Quicklight). By contrast, autarkic radiant hobs (formerly Toptronic) and induction hobs feature controls situated directly on the glass surface. The space saved in this way can be used by fitting an additional 1/6th drawer. Cooking by forced induction is the nec plus ultra for the chef's home kitchen. The CombiCookTop range (formerly Fusion) includes induction hobs that have an extractor embedded in the hob.How does cooking with induction work?
Instead of the traditional heating element, an induction coil is placed beneath the glass ceramic hob, generating a varying electromagnetic field. The field generates eddy currents in the base of the pan, which leads to a rapid heating of the magnetic pan material.How are the external steam generators descaled?
The external steam generator indicates when it should be descaled. This is dependent on water hardness and the level of use. An automated descaling programme will guide you through the simple process.
Do the steamers have a cleaning programme?
The new Excellence Line steamers and combi-steam cookers can be cleaned with little effort thanks to the stainless-steel cooking chamber. Guided programmes remove the dirt automatically. For tough soiling, we have developed a special cleaning solution – the SteamerCleaner.
How often should a V-ZUG steamer be descaled?
The descale indicator only appears every 6 to 18 months depending on water hardness and level of use. The descale recommendation will not stop you using the appliance – you can continue to use it and choose when you descale it. The automatic descaling programme reduces the effort required to a few simple steps.
Is there a safer and more convenient way of removing the baking trays from the baking or cooking chambers?
The optional fully extending runner allows you to remove up to three baking trays safely and conveniently from the baking chamber. This is particularly practical when basting a piece of meat or for removing biscuits or a flan from the baking tray.
Is there not a risk of burning yourself on the door front?
All appliances are guaranteed to have low external door temperatures. In the case of normal ovens and steamers, a triple-layer glass door ensures safe operation while cooking. Pyrolytic self-cleaning ovens actually have a four-layer glass door concept. Thanks to the innovative door concept in the Advanced and Excellence Line, the door is ventilated with air from the room, thereby keeping the temperature of the outer door lower than it is for the standard models. What’s more, active appliance door ventilation also enables lower outer door temperatures for pyrolytic self-cleaning appliances.
What are the advantages of the Electronic Steam System (ESS)?
The advantages are clear – efficient, powerful, finely regulated and fast steam build-up, quick climate change, needs-based consumption of water and energy, water is pumped back into the water tank after the cooking process, and no stagnant water remains in the pipes.
How can I ensure maximum hygiene in my fridge?
An innovative synthetic material improves hygiene by significantly impeding the growth and spread of micro-organisms on the inside walls and door of your fridge.
What must be taken into account when using accessories in a combi-appliance with microwave oven?
Do not use metal accessories such as cooking trays, baking trays or cutlery. These could create sparks. Check before use whether the accessories are microwaveable. Use the perforated plastic cooking tray for PowerSteam.
Are there health risks involved with using induction hobs?
In spite of a great number of studies, scientists so far have found no proof that electromagnetic fields pose any environmental or health risks. Like any domestic appliance, induction hobs generate an electromagnetic field. However, the field is many times less powerful than that generated by an electric razor, a hair dryer or a power drill. To find out more visit www.fea.ch, the website of the Swiss Association of the Domestic Electrical Appliances Industry.
I don’t often have much time for washing. Are there any fast programmes available?
Yes, there are – the 40 °C and 60 °C Sprint programmes. Both of these are able to run with very little water and are gentle on your washing.
I have sensitive skin that reacts to any traces of detergent left on my washing. How can my washing machine help with this?
Around 30% of the Swiss population have sensitive skin, which means that they need their laundry to be washed even more thoroughly than usual. The skin protection programme in AdoraWash appliances is there to help with this by using a specially optimised rinsing procedure and ensuring that water penetrates the laundry extremely effectively. The V-ZUG Special Care Drum also whisks away any remaining traces of detergent. These features help to make skin irritation and itching from leftover detergent a thing of the past.
What does the new software provide for CookTop V6000 FullFlex hobs, and how can customers with existing FullFlex hobs install the update?
The software update improves coil performance, providing faster heating, especially with small pots (Ø 110–150 mm). Operation is now more intuitive, and existing FullFlex appliances can be easily upgraded via the V-ZUG app. The PowerPlus function is now shown directly on the slider next to power level 9, making it quicker and easier to access the highest power.
Which models are designed for use in a family home or flat?
The AdoraWash and AdorinaWash product ranges are ideal for family homes or flats, while the Unimatic range is designed for communal laundry rooms and small businesses.
How does the steam anti-crease programme work?
The steam anti-crease additional programme can be selected with a large number of washing programmes. The integrated heating function gently treats shirts, blouses, skirts and other items with steam generated at the end of the wash cycle. This makes ironing faster and more convenient – and sometimes even removes the need for it altogether.
What colours are the CookTop V6000 FullFlex hob available in?
The FullFlex hob is available in Black, Platinum, and now also Pearl. The Black version has an even deeper shade for a smoother transition from the display to the frame. Platinum replaces the previous gray colour, offering a more refined and modern appearance. Pearl expands the design palette, providing additional flexibility for easy integration into kitchen designs.
What is V-ZUG TopClean?
TopClean is a specially developed coating that is applied on top of the enamel inside the cooking space and on baking trays. This added layer gives the surface excellent non-stick properties, making cleaning much easier. Most residue can be removed using a damp cloth and mild detergent, which reduces the need for harsh cleaning agents and extensive scrubbing.
What control options does the CookTop V2000 offer?
The CookTop V2000 allows customers to choose between the modern V-ZUG single slider or a unique knob control solution. Both options feature an intuitive, attractive user interface. The control knobs are available in V-ZUG design colours Black, Platinum and Pearl and allow quick, precise adjustment of power levels.
Will V-ZUG continue to provide service for digital V-Upgrades?
Yes. V-ZUG will continue to provide service and support for all V-Upgrades for at least two years from the date of activation. During this period, our service team will remain available to help with any questions or technical issues relating to the relevant V-Upgrade.
I currently have V-Upgrade on a trial basis. What happens now?
Customers with an active trial will retain access to the corresponding V-Upgrade permanently and free of charge, unless otherwise communicated.
If you do not wish to keep it, please contact the service team by July 2028. Service hotline: 0800 850 850.
How does a modern washing machine compare to a 20-year-old model in terms of water consumption?
A model from 1990 required 80 litres of water and used 1.25 kW of electricity. A current model can manage with just 39 litres of water and 0.85 kW of electricity. The amount of water required depends on the level of soiling and the water hardness. AdoraWash washing machines are equipped with EcoManagement. This function shows how much water and energy were used during the last wash cycle. It also displays average values for the last 20 wash cycles.
What exactly is the partial load economy system?
To avoid wasting water and electricity, the ingenious V-ZUG sensor system ensures that consumption precisely corresponds to the actual amount and type of laundry. This means that, with the economical V-ZUG washing machines, you can easily wash a smaller amount of laundry without wasting precious resources.
What does EcoStandby refer to in washing machines?
AdoraWash and Unimatic washing machines need the bare minimum of electricity for the standby function, which helps to reduce household electricity consumption.
What is the difference between an oven and a cooker?
A cooker is always installed underneath the worktop and has switches that allow the hob to be controlled. The oven is usually installed at eye level in a tall unit. This makes operation more convenient and ergonomic.
What is EasyCook and how do the filter functions work?
The EasyCook function provides you with helpful default settings for over 100 selected foods – so you can cook quickly and with confidence even without a recipe. Simply select the desired food under EasyCook, and the appliance will immediately suggest one or more cooking methods. The selection of foods and recipes can be customised. The «Nutritional style» filter setting can be used to remove foods that are not required at the touch of a button. For example, meat can be deselected if the user is a vegetarian. The «National cuisines» filter, on the other hand, expands the range of dishes to include country-specific recipes and can be quickly adapted to your personal culinary style.
Can an existing cooker or oven be replaced with a steamer?
The CombairSteamer fits best in an existing niche (762 mm) for a standard oven or cooker. These appliances combine a complete oven and steaming functions. CombairSteamers offer all the steaming programmes of a steam cooker and the classic functions of an oven – such as hot air, top/bottom heat and grill. If expanding the niche is possible, we recommend the classic combination of a 45 oven and a 45 CombiSteamer, allowing you to benefit from the flexibility of having two cooking spaces.
What about the consumption values / energy efficiency of ovens and steamers?
Our cookers, ovens and steamers are all classified in the most economical energy efficiency class A or better.
What is V-ZUG BakeOmatic?
Whether it’s your own creation, something spontaneous or a recipe from a book, everything is fully automated! With V-ZUG BakeOmatic, there is no need to enter the cooking duration, temperature, operating mode or weight manually. Whether it’s a carefully thought out menu for guests or something you’ve thrown together using ingredients from the garden, refrigerator or pantry, BakeOmatic always delivers quick, simple and tasty results. Thanks to unique sensor technology in the climate control system (CCS) with active ventilation valve, your oven cavity will maintain ideal cooking conditions for your dish. Your steamer or oven will automatically detect the weight and size of the dish and will select the best sequence of the various operating modes with exactly the right temperature and duration. What’s more, you can find out exactly when the dish will be ready just moments after you begin.
What are the advantages of baking with hot air over traditional top/bottom heat?
Advantages over traditional top/bottom heat are that the results are comparable to what you can buy at a bakery. The V-ZUG hot-air concept achieves much more efficient (hot) air distribution because the hot air circulates in the oven cavity and the heat cooks the top and bottom of the baked goods more evenly. What’s more, you can even bake on two levels at the same time using hot air.
Why and how often does the RefreshButler need to be descaled?
The appliance automatically detects when descaling is necessary. If the refresh or hygiene programmes are used every 2 days, the following descaling intervals will be necessary: Descaling interval depending on water hardness: ▪ Hard: approx. every 3 months ▪ Medium: approx. every 4 months ▪ Soft: approx. every 7 months
Which descaling solutions are suitable?
We recommend only using durgol swiss steamer for descaling. Standard descaling solutions are not suitable as they may contain foam-creating additives or not be effective enough. Using a different descaler could cause overfoaming, inadequate descaling or, in extreme cases, damage to the appliance.
What steps need to be taken if the appliance is not going to be used for an extended period of time?
If you are not going to use the appliance for an extended period of time, empty the water tank and open the appliance door.
Do fluff filters need to be cleaned?
The appliance has one fluff filter and two filter mats. Since the gentle stream of air and extremely gentle treatment only remove a small amount of fluff from the fabric, the fluff filter only needs to be emptied occasionally. The appliance automatically detects when the fluff filter is heavily clogged. A notification appears in the display when the fluff filter needs cleaning.
When is it worthwhile installing an extra-high dishwasher?
An extra-high model offers space for plates with a diameter of 33cm. This means that an extra-high dishwasher makes sense if you want to use it for large plates, tall wine glasses or baking trays.
Is an internet connection required for the use of the app?
Yes, an internet connection is required for full utilisation of V-ZUG-Home and the V-ZUG app.
Can the start time be programmed?
The programme start can be individually defined via the delayed start. Furthermore, the controls can be automated via the moisture control programme.
How loud is the room air function?
64 dB(A) in room air operation according to test regulation.
Does the DualDry blow out hot air?
During room air laundry drying, the room air (and therefore the clothes) is dehumidified; to this end, a heat pump is used. The temperature of the air blown out is only slightly above the temperature of the room air. DualDry releases a heat capacity of some 350-400 W into the room during operation. This means that the air blown out in normal operation is 5 - 10°C higher than the room temperature, but it is not electronically heated, which results in very good energy efficiency values. If the DualDry blows out tangibly hot air, this is often caused by a clogged fluff filter. Only when drying in the drum is the laundry dried with heated air.
Do I have to stay connected to the 2.4 GHz WLAN with my smartphone after setup to use the V-ZUG app?
No, after successful setup you can use both frequencies. The appliance remains connected to the 2.4 GHz WLAN. However, make sure that the 2.4 GHz and 5 GHz WLAN are in the same local network, otherwise only remote access is possible. This is the case if both WLAN networks are running on the same router.
How is the odour removal function in the RefreshButler different to other drying cabinet appliances?
The RefreshButler actually eliminates odorous substances, thereby removing odours with a lasting effect. Other appliances simply mask odorous substances with perfume or odour-masking scents during the refresh programme.
How do I recognise a clogged filter in the DualDry?
The appliance reports a fault. A9: Cleaning sieves and mats.
How does it eliminate germs and bacteria from clothing?
Recurring cycles of steam and special photocatalysis technology remove 99.99 % of germs and bacteria from clothing.
Why am I not able to start the appliance remotely with the V-ZUG app?
It is currently not possible to start the appliance remotely for security reasons. You must always confirm your selected programmes and recipes on the appliances in order to start them. We are developing ways in which to enable this functionality in the future.
Do dishwashers also have sprint programmes?
Extremely fast programmes are offered at each convenience level. These programmes last between 11 and 30 minutes depending on the convenience level.
What do I need to consider when using a sprint programme?
Sprint programmes are suitable for lightly soiled pre-dinner or coffee dishes. Sprint programmes are not suitable for normally or heavily soiled plates/pans and other items. If you use tabs, we recommend that you select the All in 1 function in the user settings. The All in 1 function extends very fast programmes, meaning that the tabs are able to dissolve and achieve their full cleaning effect.
Does the dishwasher have load detection?
The dishwasher uses sophisticated technology to measure the amount of water which is drained from the dishwasher before flowing back into the water cycle via the drum floor. If little water flows back, the dishwasher recognises that it has a full load. The opposite happens when the dishwasher only has a light load. In this case, a large amount of water flows back into the system and the amount of water is adjusted automatically. This enables the dishwasher to save up to 1.5 litres of water for each main programme selected.
Can I wash my drinking and wine glasses together with other crockery and cookware?
When buying glasses, please check to make sure that they are dishwasher-safe. Also note the information provided by the manufacturer of the glasses or ask the sales personnel. Glasses that are marked as dishwasher-safe can be washed with other crockery in the dishwasher without further thought. Higher temperatures are not a problem for such glasses, as they are manufactured to high standards of quality. As part of the daily use of your glasses, we recommend washing them along with your other crockery and cookware using the automatic programme.
Where are the language settings for the V-ZUG app?
The language settings depend on the setting on your smartphone or tablet. Selecting the region during onboarding has no influence on the language.
To change the language in the app, please set the desired language in your mobile phone or tablet settings.
Why do I need a Bluetooth and a WLAN connection when connecting the appliance with the V-ZUG app? Which one is active and when?
For security reasons, the Bluetooth connection is required for initial pairing and for functions that can only be carried out in the vicinity of the appliance. Therefore it is only active as long as you are in the vicinity of the appliance.
The appliance’s WLAN connection is always active. If remote access is not set up, you must be in the same WLAN network as your mobile phone or tablet. If remote access is set up, you only need an active connection to the Internet with your mobile phone or tablet.
Are favourites synchronised between the V-ZUG app and the appliance?
Favourites are currently not synchronised between the app and the appliance. We are working on new functionalities that will enable this in the future.
This means that
favourites on the appliance are not visible in the app.
favourites from the app are not visible on the appliance.
How big may the room be?
The recommended maximum size of the room is 25 m² (50 m³)
How much laundry can be dried?
The nominal load is 1–7 kg for the drying process in the machine. If room air laundry drying is applied, a maximum room size of 25 m² is recommended. The room air laundry dryer has a drying capacity of 1.34 kg/h, which corresponds to about 5 hours for a full laundry load of 7 kg.
Should I choose a vented dryer or a condenser dryer?
It depends: for a vented dryer, you'll need to install an air duct leading outside from where you intend to place the dryer.
Can I use the tumble dryer for highly delicate items?
This is what you've been waiting for. The «ultra care» programme dries your delicate items at 55°C in just 90 minutes. A piece of advice: treat your laundry with even more care by giving it ample space in the washing drum.
Can V-ZUG washing machines help me keep creases out of my laundry?
Our anti-crease programme is yet another highlight of the comprehensive V-ZUG laundry care range. It is designed primarily for blouses, shirts, T-shirts and cotton trousers that are treated for 20 minutes. Put the items on hangers while they are still slightly damp. Iron them lightly if required and they will look as good as new.
Is there a programme to quickly loosen up laundry?
The «WetClean» programme is ideal for that purpose. It takes just five minutes to breathe new life into your woollens. Your woolly jumpers and similar garments will feel much softer and fluffier on your skin - no more scratchiness or skin irritation.
What is the V-ZUG BakeOmatic?
Whether it’s your own creation, something spontaneous or a recipe from a book, everything is fully automated! With the V-ZUG BakeOmatic, there is no need to enter the cooking duration, temperature, operating mode or weight manually. Whether it’s a carefully thought out menu for guests or something you’ve thrown together using ingredients from the garden, refrigerator or pantry, the BakeOmatic always delivers quick, simple and tasty results. Thanks to unique sensor technology in the climate control system (CCS) with active ventilation flap, your cooking chamber will reach the ideal conditions for your dish. Your steamer or oven will automatically detect the weight and size of the dish and will select the best sequence of the various operating modes with exactly the right temperature and duration. What’s more, you can find out exactly when the dish will be ready just moments after you begin.
What about the consumption values / energy efficiency of ovens and steamers?
All ovens and steamers have an efficiency rating of A or higher. The higher the comfort level, the better the energy label.
Why is it important to have a selectable temperature range?
A freely selectable temperature range between 30 and 100 °C provides precise control for gentle cooking, helping preserve the texture, flavor, and nutrients of food. You can set the exact temperature needed for delicate foods such as fish, vegetables, custards, or chocolate. It is ideal for proofing dough, fermenting yogurt, reheating, or keeping food warm without drying it out. Fine temperature control also ensures consistent, reliable results for recipes that require precision.
How does the steam operating mode work?
The cooking chamber is heated simultaneously by steam and hot air. The food is heated up or cooked by steaming. This feature is suitable for cooking vegetables, rice, cereal products, pulses and egg dishes, for poaching meat, fish and poultry, for making yoghurt and for sterilising. To keep cleaning to a minimum, it is best to slide the stainless steel tray under the perforated cooking tray and collect the small amount of residual water in it.
What is the purpose of the damp programme?
Use this programme if you're going to press your laundry (e. g. tablecloths) with a mangle after washing it.
Can I dry woollens in the tumble dryer?
All woollens labelled as washable can be dried in the tumble dryer. The appliance uses a gentle drying process with adapted drum action and a low temperature (approximately 45°C).
What is the purpose of the WetClean programme?
You use this to loosen up delicate textiles. (Remove them immediately after the programme has completed.)
How does the «Tip and go» function work?
You select a main programme with the press of a single button. This means all the required settings are automatically chosen. If desired, select additional functions by pressing the corresponding buttons. If no button is pressed within 20 seconds, the programme selected will start automatically.
Is it normal for tumble dryers to generate fluff?
Fluff consists of fine threads produced by friction during the manufacturing, wearing and washing of textiles. This does not mean that the appliance puts an excessive strain on your laundry. Even with laundry dried on a line, fluff can be observed when you shake or iron it. While the laundry is wet, fluff clings to it. In the tumble dryer, the fluff is separated from the textiles and caught by the fluff filter in the door. The amount of fluff depends on the type of laundry, but finding some fluff in the filter after drying is quite normal.
Does drying take less time if the laundry is well spun?
Indeed, thorough spinning reduces the time and energy required to dry your laundry. Creases caused during spinning will be largely flattened out in the tumble dryer.
Why was the DualDry not also implemented in the V6000?
The DualDry was implemented in accordance with the OptiDos appliance for the V4000. This means that the two new V-ZUG products can be perfectly combined with one another.Furthermore, it is more cost-effective to offer the DualDry with the V4000 than would be possible with the V6000.
