BUSINESS PORTAL

Contact

Webmaster Your contact for questions and feedback on the website in general, and for technical problems. +41 58 767 67 67 [email protected]

Service Center For scheduling an appointment with a service technician as well as questions on an existing service order. 0800 850 850 [email protected]

Technical Support For questions regarding planning and installation of a V-ZUG appliance or when an error message occurs, we provide support via phone or video. +41 58 767 67 77 (de) +41 58 767 67 72 (fr) +41 58 767 67 73 (it) [email protected]

Spare Parts and Accessories For information about or ordering spare parts and accessories. +41 58 767 67 84 (de) +41 58 767 67 70 (fr) +41 58 767 67 71 (it) [email protected]

Service Contracts For questions about service contracts and the associated all-round carefree package. +41 58 767 60 71 serviceverträ[email protected]

Appliance Advice For all cooking and textile care questions. +41 58 767 67 79 [email protected] [email protected]

V-ZUG Diagnostics For more information about the diagnosis tool or to report technical problems. 0800 850 850 [email protected]

Product as a Service For questions about the comprehensive sustainable laundry equipment services offered for property investors and owners. +41 58 767 67 67 [email protected]

Sales Account Manager For support through each step of the customer journey with V-ZUG.

Account Management Local Partners For reliable and straightforward support of the local partners every step of the way during the collaboration with V-ZUG. +41 58 767 80 80 [email protected]

Sales Support For information and ordering of appliance [email protected]

E-Service For digitising B2B eBill, EDI and Post finance order and payment services. [email protected]

PIMMaster For information on product data, data formats, digital assets and planning information. [email protected]

Registration For all questions on B2B registration. [email protected]

Account Information For all changes to contact details. [email protected]

Customer Experience Centres for visits by appointment Specific opening times are available on vzug.com/zugorama

ZUGORAMA Aarau Buchserstrasse 11 5000 Aarau +41 58 767 39 40 [email protected]

ZUGORAMA Basel Münchensteinstrasse 43 4052 Basel +41 58 767 38 00 [email protected]

ZUGORAMA Bellinzona Viale Portone 3 6500 Bellinzona +41 58 767 38 20 [email protected]

ZUGORAMA Bern Worbstrasse 87 3075 Rüfenacht/Bern +41 58 767 38 90 [email protected]

ZUGORAMA Chur Kasernenstrasse 90 7000 Chur +41 58 767 38 50 [email protected]

ZUGORAMA Crissier Chemin des Lentillières 24 1023 Crissier +41 58 767 38 60 [email protected]

ZUGORAMA Genève Avenue Louis-Casaï 79 1216 Genève-Cointrin +41 58 767 38 80 [email protected]

ZUGORAMA St. Gallen Breitfeldstrasse 8 9015 St. Gallen-Winkeln +41 58 767 39 10 [email protected]

ZUGORAMA Valais Route de Grône 78 3966 Réchy VS +41 58 767 39 70 [email protected]

ZUGORAMA Zug Baarerstrasse 124 6302 Zug +41 58 767 67 65 [email protected]

ZUGORAMA Zürich Pfingstweidstrasse 106 8005 Zürich +41 58 767 39 20 [email protected]

V-ZUG AG​​ Industriestrasse 66
 6302 Zug
 SWITZERLAND +41 58 767 67 67 [email protected]

Webmaster Your contact for questions and feedback on the website in general, and for technical problems. +41 58 767 67 67 [email protected]

Contact us

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Switzerland
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Privacy

V-ZUG processes the provided contact details to deliver services related to warranty cases, service & support, and other inquiries or the provision of informational material, as well as for surveys on products and related services. Furthermore, V-ZUG Ltd processes personal data in accordance with the V-ZUG privacy statement available under: www.vzug.com/privacy-statement

  • Phone support 0800 850 850

    Monday to Friday:  7.30 am – 12.00 am 1.00 pm – 5.00 pm
    Call us

  • Service appointment

    You can also schedule an appointment with one of our trained and experienced V‑ZUG service technicians.
    Book now

  • Video support

    Instead of describing the malfunction of your appliance over the phone, we are now able to assist you in analysing and solving the issue via your smartphone camera.
    Request support