V‑ZUG know-how: FAQ | V-ZUG Hong Kong

V‑ZUG know-how: FAQ

In our FAQ section, you will find the answers to frequently asked questions about V-ZUG appliances. They are an excellent way to access information quickly.

Search for specific questions and answers here or use filters to find the desired topic.

    • Functions, tips and tricks

    How important is it for the range hood to cover the entire hob surface?

    The more the range hood covers the hob, the better the extraction performance. This is why flat pull-out deflector plates perform very well. For wall and island hoods, you should make sure that the majority of the hob is well covered.
    • Functions, tips and tricks

    What is the purpose of a hob with three cooking zones?

    As steamers are becoming increasingly popular, we have found that people tend to use fewer pots and pans in their cooking. This is why we have introduced hobs featuring only three cooking zones that are more generously spaced.
    • Commissioning and operation

    What are the different installation options for hobs?

    Hobs that are fitted flush with the worktop achieve perfect aesthetic integration and create the impression of compact simplicity. Hobs with a set-off glass frame (bevel-edged) have a very elegant appearance, while chromium steel frames and over-large frames (for replacements) convince by their simplicity of installation and their classic design, they fit in a wide variety of kitchen combinations.
    • Commissioning and operation

    Do I need to use special pans with an induction appliance? Are they expensive?

    For induction to work, the base of the pan must be ferromagnetic. As induction hobs are quite popular, there is a broad range of available well-priced pans.

    • Commissioning and operation

    Are my pans suitable for use with an induction appliance?

    Use a magnet to test whether your pans can be used with an induction hob. If the magnet sticks to the base of your pan, you're ready to go, otherwise, the pan will not work with an induction hob.

    • Commissioning and operation

    Are there hob models with an automatic safety shut-off?

    Yes, all V-ZUG induction and autarkic radiant hobs are fitted with an automatic safety shut-off that prevents overheating.

    • Commissioning and operation

    How easy is it to keep food warm on a hob?

    Certain hobs have a lateral warming zone with temperature monitoring. Induction hobs offer a warming function for the different cooking zones.

    • Commissioning and operation

    Ergonomic cooking is important to me. What do I need to consider?

    Make sure the cooking zones are generously spaced so the pans don't touch. We'd recommend a hob with cooking zones in a V- or A-shaped alignment. You might also consider a panorama hob, where the cooking zones are positioned in a single line for easy access.

    • Functions, tips and tricks

    Which range hoods are particularly quiet?

    The level of noise emitted by a range hood depends on the model and extracted air system chosen. In the case of extracted air range hoods, the following rule applies: the smaller the diameter of the exhaust duct, the louder the appliance. As a result, we recommend using a pipe diameter of 150 mm in extracted air mode.
    • Functions, tips and tricks

    Is it a good idea to install a sound absorber with a wall/island hood or built-in range hood?

    Yes, we would definitely recommend installing a sound absorber to reduce the overall noise emissions. In extracted air mode, both the fan noise going outside and the outdoor noise coming inside via the extracted air duct can be reduced. In the case of recirculation mode, the sound absorber is positioned directly on the fan nozzle in the hood flue.
    • Functions, tips and tricks

    What material is the ventilation duct of the DSMS hob hood made from?

    The material is a flame-retardant plastic blend, which is self-extinguishing with a V0 classification as per the UL94 standard.
    • Functions, tips and tricks

    What does the energy efficiency category say about a range hood?

    The energy efficiency category helps you to understand a range hood’s energy consumption and to compare it to others. Since the start of 2020, products have been given a rating on a scale of A+++ to D. The most energy-efficient V-ZUG range hoods are in efficiency category A++.
    • Functions, tips and tricks

    How do the hob hood and the hob with integrated range hood work?

    Steam and odours rise at a maximum rate of one metre per second. The V-ZUG hob hood or hob with integrated range hood extracts the air using a cross current that is higher than the rising speed of the cooking vapour. As a result, cooking vapours and odours can be effectively extracted straight away at the hob.
    • Functions, tips and tricks

    Does the hob ventilation/hob hood ventilation also work with taller pots?

    Cooking vapours can be extracted without any problems in the case of pots up to 20 cm tall. For pots that are over 21 cm tall, we recommend placing the pot lid at an angle in order to direct the steam towards the range hood.
    • Functions, tips and tricks

    What do I need to consider with regard to the exhaust duct?

    If possible, you should make sure that the duct diameter is at least 125 mm and ideally 150 mm. If there is no room for a round pipe, a flat channel with an equivalent cross section may also be used. The use of 90° pipe bends should be kept to a minimum. Narrowing cross sections and reducing pipes with a smooth inner surface should also be avoided. We recommend using short piping lengths, wall boxes with large slats and sufficient replacement air.
    • Maintenance and Cleaning

    May I ventilate the drying room before and after drying?

    As soon as the drying process is complete and the DualDry has been switched off, we recommend ventilating the room for 5-10 minutes.

    • Maintenance and Cleaning

    Does the DualDry require maintenance?

    Apart from the usual cleaning processes, no further maintenance is required.

    • Functions, tips and tricks

    What is the purpose of the hot water and steam nozzle?

    The nozzle produces hot water for tea and other hot drinks. It also lets you conveniently froth cold milk for a delicious cappuccino or hot chocolate.

    • Maintenance and Cleaning

    What is V-ZUG TopClean?

    TopClean is a specially developed coating that is applied on top of the enamel inside the cooking space and on baking trays. This added layer gives the surface excellent non-stick properties, making cleaning much easier. Most residue can be removed using a damp cloth and mild detergent, which reduces the need for harsh cleaning agents and extensive scrubbing.

    • Maintenance and Cleaning

    How does pyrolytic self-cleaning work?

    Ovens with pyrolytic features practically clean themselves: Dirt is converted into ash by the special pyrolytic self-cleaning programme, which heats the cooking chamber to extremely high temperatures. The ash can then be wiped away with a damp cloth. Pyrolytic self-cleaning is available as an option in all appliances in convenience level V4000 or above.

    • Commissioning and operation

    What makes the extractor hoods particularly user-friendly?

    We recommend conveying the extracted air outside wherever possible, as this carries smells away from the kitchen. The most effective solution is to use an exhaust system (duct) with a diameter of 150 mm.

    • Commissioning and operation

    Should I leave the windows and doors open or closed when using the range hood?

    Range hoods need enough replacement air to guarantee optimum extraction performance. You can ensure this by opening a window or incorporating a replacement air unit. If there is insufficient replacement air, this can create negative pressure (a vacuum) – the range hood will become significantly louder and it will have difficulty conveying the cooking odours outside.

    • Commissioning and operation

    Do I need to air the room when I use my range hood?

    You should always ensure there is a supply of replacement air when the range hood is running. In the case of a recirculation air range hood, this enables air that is still moist after passing through the filters to be replaced. In extracted air solutions, an open window helps to optimise the air flow and prevents negative pressure building up in the kitchen.

    • Commissioning and operation

    Can I switch off/suppress the automatic light activation if I don’t really need a light above the cooking area?

    For safety reasons, we recommend that the cooking area is always well lit.

    • Commissioning and operation

    Does the screen need to be pulled out on a built-in range hood for OptiLink to work?

    The screen must always be pulled out to ensure the range hood can work at its best.

    • Commissioning and operation

    Can I adjust the reaction times for the hob and range hood in OptiLink operating mode?

    Three levels are available in OptiLink mode that vary in terms of their reaction times and the maximum possible power level. Level 1: Silent mode – reaction time 60 seconds and maximum power level 2 Level 2: Standard mode – reaction time 45 seconds and maximum power level 3 Level 3: Intensive mode – reaction time 20 seconds and maximum power level Intensive You can easily select whichever operating mode you want. When the appliance is switched off, press the "Light" and "Automatic run-on" buttons at the same time. The operating mode that is currently selected will be shown on the power level display. You can change the operating mode by pressing the power button. The selected setting will be saved 5 seconds after the last input.

    • Maintenance and Cleaning

    Can you clean the metal grease filters in the dishwasher?

    All metal grease filters should be cleaned at least once every two months (more frequently in the event of intensive use, and at the latest when the noise increases). Range hoods with saturation indicators on the display remind you to clean them regularly. You can soak the metal grease filter by hand and clean it with gentle detergent. It can, of course, also be cleaned in the dishwasher – simply choose an intensive programme. If you choose to wash the filter in the dishwasher, do not place any other crockery in the dishwasher.
    • Functions, tips and tricks

    Can an existing cooker or oven be replaced with a steamer?

    The CombairSteamer fits best in an existing niche (762 mm) for a standard oven or cooker. These appliances combine a complete oven and steaming functions. CombairSteamers offer all the steaming programmes of a steam cooker and the classic functions of an oven – such as hot air, top/bottom heat and grill. If expanding the niche is possible, we recommend the classic combination of a 45 oven and a 45 CombiSteamer, allowing you to benefit from the flexibility of having two cooking spaces.

    • Functions, tips and tricks

    What about the consumption values / energy efficiency of ovens and steamers?

    Our cookers, ovens and steamers are all classified in the most economical energy efficiency class A or better.

    • Functions, tips and tricks

    What is V-ZUG BakeOmatic?

    Whether it’s your own creation, something spontaneous or a recipe from a book, everything is fully automated! With V-ZUG BakeOmatic, there is no need to enter the cooking duration, temperature, operating mode or weight manually. Whether it’s a carefully thought out menu for guests or something you’ve thrown together using ingredients from the garden, refrigerator or pantry, BakeOmatic always delivers quick, simple and tasty results. Thanks to unique sensor technology in the climate control system (CCS) with active ventilation valve, your oven cavity will maintain ideal cooking conditions for your dish. Your steamer or oven will automatically detect the weight and size of the dish and will select the best sequence of the various operating modes with exactly the right temperature and duration. What’s more, you can find out exactly when the dish will be ready just moments after you begin.

    • Functions, tips and tricks

    What are the advantages of baking with hot air over traditional top/bottom heat?

    Advantages over traditional top/bottom heat are that the results are comparable to what you can buy at a bakery. The V-ZUG hot-air concept achieves much more efficient (hot) air distribution because the hot air circulates in the oven cavity and the heat cooks the top and bottom of the baked goods more evenly. What’s more, you can even bake on two levels at the same time using hot air.

    • Functions, tips and tricks

    Is there a heating mode for pizza and flans?

    The PizzaPlus programme combines hot air with bottom heat. This is what makes your pizza, quiche or fruit tart base wonderfully crispy.

    • Functions, tips and tricks

    How do I achieve perfectly tender meat?

    The patented automatic soft roasting mode guarantees automatic, dynamic control over the food probe temperature. The meat becomes tender, stays juicy and is perfectly cooked. Combined with the new three-point food probe, the meat is prepared to perfection at the push of a button – cooking it to exactly the right level so that it can be served when you want.

    • Functions, tips and tricks

    How does top/bottom heat work?

    The cooking space is heated by heating elements at the top and bottom. This feature is suitable for cakes, biscuits, bread and roasted meat. For a crispy result, we recommend using the dark enamel tray.

    • Functions, tips and tricks

    How does top/bottom heat humid work?

    The cooking space is heated by heating elements at the top and bottom. Any moisture released from the food is kept inside the oven cavity. The food retains its moisture. This feature is suitable for gratins, casseroles, roasted meat, bread and yeast pastries.

    • Functions, tips and tricks

    How does bottom heat work?

    Heating is provided by the bottom heating element and allows cake bases to be baked intensively and containers to be sterilised. For a crispy result, we recommend using the dark enamel tray.

    • Functions, tips and tricks

    Would you recommend installing a dishwasher in an elevated position?

    If there is sufficient space in a tall cabinet, an elevated position can be very useful as there is no need to bend down in order to load and empty the dishwasher. Just remember that the maximum length of the armoured hose is three metres.

    • Functions, tips and tricks

    Does the softener have an influence on the drying time?

    The use of softeners can result in a slightly longer drying process, but there are no studies that confirm this assumption.

    • Functions, tips and tricks

    How do the Eco programmes work?

    The Eco programmes allow you to save energy without compromising on quality. Hot air eco and top/bottom heat eco are particularly suitable for stews that require a lot of time in the oven.

    • Functions, tips and tricks

    How does the PizzaPlus programme work?

    The PizzaPlus programme combines hot air with bottom heat. This allows pizzas, Italian focaccias, quiches and flans to achieve a golden-brown surface and crispy base.

    • Functions, tips and tricks

    What are the benefits of the stored recipes?

    Inspiration and ideas for baking and steaming are provided in the nine recipe books «With a passion for detail». We have developed a wide variety of recipes that are designed to suit the appliances in the Excellence Line. The stored recipes are called up automatically on the display and the specified settings are performed in the right order to save time and effort while cooking. Cooking with these recipes automatically prompts you to use operating modes you aren’t familiar with, helping you to get to know the appliance better.

    • Commissioning and operation

    What are the benefits of microwave cooking?

    Microwave ovens have many advantages, and even highly popular with demanding professional chefs. Tender vegetables, fish and meat can be cooked using only a small amount of water and without fat or salt. The result: healthy, low calorie meals whose vitamins are perfectly preserved. The food retains its natural colour and aspect as well as its nutrients and taste. You can quickly and gently defrost frozen food and prepare an entire meal in virtually no time at all.

    • Commissioning and operation

    Can microwave ovens be fitted into cabinets?

    Microwave ovens can be fitted into a tall or wall cabinet. This means they don't take up space on the worktop and their design fits your other V-ZUG appliances.

    • Commissioning and operation

    Are microwaves dangerous?

    No, cooking food in a microwave is completely safe. A study conducted by the Swiss Federal Office of Public Health (FOPH) concluded that there is no reason whatsoever to advise against the use of this cooking method.

    • Functions, tips and tricks

    How do microwaves work?

    Microwaves generate electromagnetic oscillations that are passed on to the food molecules. The rapid movement of these food molecules creates frictional heat, which means the food is cooked from within.

    • Functions, tips and tricks

    What kind of dishes should I use for microwave cooking?

    Use dishes that are dishwasher-proof or made from ceramics, heat-resistant plastics or glass. If you're cooking with low temperatures and short heating times, pasteboard and paper will do as well, and so will heat-resistant plastic bags or wrapping foil.

    • Functions, tips and tricks

    Which dishes are not suitable for microwave cooking?

    Not suitable for microwave use are cast iron pots, pans, sheet pans, aluminium foil, tin cans, cake trays, dishes with gold rims or metal decorations and food thermometers.

    • Functions, tips and tricks

    How does inverter technology contribute to gentle cooking?

    Our exclusive inverter technology steplessly adjusts the oven's output to the amount of energy actually required. This means your microwave consumes less energy, at the same time cooking your food as gently as possible.

    • Functions, tips and tricks

    What is the function of the Favorites button?

    This enables you to select your favourite cooking programme by pushing a single button. Save the settings for your favourite programme, such as heating a mug of milk in the morning, and all you have to do is put the milk in the microwave and push the button.

    • Functions, tips and tricks

    What is the purpose of the hot air function in a microwave oven?

    You can use your microwave in combined mode to prepare a gratin, lasagne, cake or baked potatoes, or bake bread and puff pastry using only the hot air mode. The possibilities are endless. Compared to a regular oven, meals in microwaves take only two-thirds to half the time in combined mode.

    • Commissioning and operation

    Is there anything in particular I need to consider when cooking with microwaves?

    With certain foods such as potatoes or tomatoes, make sure you puncture the peel several times so the steam building up inside them can escape. Also, you should cover your food with wrapping film or a lid. Puncture the film lightly before cooking. Certain foods such as vegetables require you to stir them a few times or add some water during cooking.

    • Functions, tips and tricks

    Do dishwashers also have sprint programmes?

    Extremely fast programmes are offered at each convenience level. These programmes last between 11 and 30 minutes depending on the convenience level.

    • Commissioning and operation

    What can I do if the machine/display breaks down unexpectedly or stops working correctly?

    As with many other electronic appliances, it can help to unplug the appliance and disconnect it from the power for 10 seconds. This reboots the system so that minor faults can be fixed.

    • Functions, tips and tricks

    What after-sales services does V-ZUG offer its customers?

    When you buy one of our quality appliances, we give you a complimentary demonstration at your home to ensure you make the most of all that our machines have to offer. Our website at www.zugplus.ch is regularly updated with seasonal recipe suggestions for our steamers and for the Microbraun SL. And if you have any cooking-related questions, our cookery hotline is there to help.

    • Functions, tips and tricks

    Can powder-based detergents be used with OptiDos?

    No, the two tanks are only for liquid detergent. However, washing with powder is still possible with the AdoraWash V4000 OptiDos, at any time and without technical modification.

    • Functions, tips and tricks

    Is liquid detergent still the trend or will there be a switch to tabs?

    The trend is currently for liquid detergents and is moving away from powder. Tabs are hardly a thing yet when it comes to laundry. Percentages: 68% liquid, 26% powder and 6% caps/tabs (source: Mibelle Group, October 2018)

    • Functions, tips and tricks

    Why are grease stains or other stains left on the washed laundry?

    We recommend checking the dosage setting of the selected OptiDos dispenser and, if necessary, adjusting it in accordance with the currently used agent. Here, we recommend the quantity stated by the manufacturer for 4–5 kg of laundry. The water hardness set may also need to be checked or a powder-based wool detergent (contains bleach) used.

    • Functions, tips and tricks

    What detergent is the right one for my selected programme?

    V-ZUG OptiDos supports the detergent selection with an intuitive, unique selection aid. It uses a symbol to show which detergent from the OptiDos dispenser suits the selected programme best.

    • Functions, tips and tricks

    Can I continue to use powder and special detergents?

    Yes. Thanks to the intuitive, simple programme selection, it is possible to choose whether or not OptiDos should be used for the wash after every programme selection. When selecting “without OptiDos”, the detergent is taken from the right detergent dispenser drawer as usual.

    • Functions, tips and tricks

    How does the «Tip and go» function work?

    You select a main programme with the press of a single button. This means all the required settings are automatically chosen. If desired, select additional functions by pressing the corresponding buttons. If no button is pressed within 20 seconds, the programme selected will start automatically.

    • Functions, tips and tricks

    Is it normal for tumble dryers to generate fluff?

    Fluff consists of fine threads produced by friction during the manufacturing, wearing and washing of textiles. This does not mean that the appliance puts an excessive strain on your laundry. Even with laundry dried on a line, fluff can be observed when you shake or iron it. While the laundry is wet, fluff clings to it. In the tumble dryer, the fluff is separated from the textiles and caught by the fluff filter in the door. The amount of fluff depends on the type of laundry, but finding some fluff in the filter after drying is quite normal.

    • Functions, tips and tricks

    Does drying take less time if the laundry is well spun?

    Indeed, thorough spinning reduces the time and energy required to dry your laundry. Creases caused during spinning will be largely flattened out in the tumble dryer.

    • Functions, tips and tricks

    What do I need to consider when using a sprint programme?

    Sprint programmes are suitable for lightly soiled pre-dinner or coffee dishes. Sprint programmes are not suitable for normally or heavily soiled plates/pans and other items. If you use tabs, we recommend that you select the All in 1 function in the user settings. The All in 1 function extends very fast programmes, meaning that the tabs are able to dissolve and achieve their full cleaning effect.

    • Functions, tips and tricks

    Does the dishwasher have load detection?

    The dishwasher uses sophisticated technology to measure the amount of water which is drained from the dishwasher before flowing back into the water cycle via the drum floor. If little water flows back, the dishwasher recognises that it has a full load. The opposite happens when the dishwasher only has a light load. In this case, a large amount of water flows back into the system and the amount of water is adjusted automatically. This enables the dishwasher to save up to 1.5 litres of water for each main programme selected.

    • Functions, tips and tricks

    Can I wash my drinking and wine glasses together with other crockery and cookware?

    When buying glasses, please check to make sure that they are dishwasher-safe. Also note the information provided by the manufacturer of the glasses or ask the sales personnel. Glasses that are marked as dishwasher-safe can be washed with other crockery in the dishwasher without further thought. Higher temperatures are not a problem for such glasses, as they are manufactured to high standards of quality. As part of the daily use of your glasses, we recommend washing them along with your other crockery and cookware using the automatic programme.

    • Commissioning and operation

    Can you install an extra-high dishwasher under any circumstances?

    Theoretically yes. Please discuss this option with your specialist dealer.

    • Commissioning and operation

    What is the best way of stowing large or unwieldy cutlery?

    If you often clean ladles, wooden spoons, whisks or long meat knives in the dishwasher, we recommend using our Vario cutlery basket insert. The Vario cutlery basket insert is already included as standard in our SL models, but can also be bought as an optional accessory for our models in the N and S lines. The Vario cutlery basket insert can also be retrofitted to older appliances.

    • Functions, tips and tricks

    Are there fridges with an integrated icemaker?

    The FoodCenter, CombiCooler Supreme and the Freezer Supreme (appliances in the Supreme line are only available in selected markets) are all equipped with an ice maker, which can dispense ice cubes, crushed ice or iced water. Perfect for cocktail parties!
    • Functions, tips and tricks

    How can I keep meat, fish and sausages fresh for a longer period of time?

    The FreshControl Zone provides the optimum conditions for storing meat, fish, poultry and sausages for longer at temperatures around freezing point, meaning you can enjoy fresh food without having to go out shopping every day. Often referred to as the 0-degree zone, the FreshControl Zone is perfect for this when humidity is low.
    • Functions, tips and tricks

    How can I safely place big bottles in the fridge?

    Certain appliances feature a bottom compartment complete with bottle drawer, which offers vertical storage for many large bottles in a handy removable basket. A bottle rack for horizontal storage is also available in certain models.
    • Functions, tips and tricks

    How can I place bulkier items in the fridge?

    The break-proof glass shelves are height-adjustable, which means you can make space for larger items in your fridge. Some models have perfected the art of space saving: they feature divided shelves whose front half can be pushed towards the back of the fridge to free space for tall items on the bottom shelf.
    • Functions, tips and tricks

    How can I ensure maximum hygiene in my fridge?

    An innovative synthetic material improves hygiene by significantly impeding the growth and spread of micro-organisms on the inside walls and door of your fridge.
    • Functions, tips and tricks

    How does the steam anti-crease programme work?

    The steam anti-crease additional programme can be selected with a large number of washing programmes. The integrated heating function gently treats shirts, blouses, skirts and other items with steam generated at the end of the wash cycle.  This makes ironing faster and more convenient – and sometimes even removes the need for it altogether.

    • Functions, tips and tricks

    Is there anything in particular to consider when planning to fit a FoodCenter fridge in my kitchen?

    You'll need a dedicated water connection to use the FoodCenter's ice cube dispenser.
    • Functions, tips and tricks

    What is the energy saving potential of a modern refrigerator?

    Under the new energy efficiency rating system, which comes into force on 1 March 2021, our CombiCoolers are in energy efficiency class C. This makes them our most energy-efficient refrigerators. Their long operating life also helps to save operating costs and resources.
    • Functions, tips and tricks

    Why are the fridges fitted with LED spotlights?

    A new lighting concept using modern, high-grade LED spotlights integrated in the side panels ensures effective illumination even when the fridge is full.
    • Functions, tips and tricks

    What is the ClickShelf system?

    Our new CombiCooler generation offers an innovative ClickShelf rack system, which allows you to adjust the height of your racks easily with one hand and make full use of the width at the front when storing your food.
    • Functions, tips and tricks

    What is the purpose of the bottle drawer with removable drinks basket?

    This additional cooling zone offers storage room for beverages at a pleasant drinking temperature. The extractable bottle drawer running on rails is particularly convenient. It contains a removable basket with space for six bottles. Its somewhat higher temperature makes this bottom compartment ideal for cold-sensitive food such as potatoes and exotic fruit.
    • Functions, tips and tricks

    What exactly is the partial load economy system?

    To avoid wasting water and electricity, the ingenious V-ZUG sensor system ensures that consumption precisely corresponds to the actual amount and type of laundry. This means that, with the economical V-ZUG washing machines, you can easily wash a smaller amount of laundry without wasting precious resources.

    • Functions, tips and tricks

    What exactly is dynamic circulation cooling?

    Dynamic circulation cooling ensures an even distribution and circulation of cool air in a large cooling space. This means more flexibility in placing food in the cooling space, as well as shorter cooling times.
    • Functions, tips and tricks

    Why do I need the quick-cool/quick-freeze function?

    Food freshly stored in the cooling or freezing compartment can be cooled quickly and gently using the fast cool or fast freeze function.
    • Functions, tips and tricks

    Why do I need the holiday function?

    With appliances featuring separate temperature control, the holiday function can be used to switch off the fridge compartment while the freezer remains in operation. This is recommended to increase energy efficiency when you're away for longer periods of time.
    • Functions, tips and tricks

    What kind of design is recommended? Should I choose a framed hob or one that is flush with the worktop?

    This is primarily an aesthetic question, but also depends on the kind of worktop you have. Flush hobs are mainly installed with stone worktops. However, make sure that the hob can be accessed from underneath the worktop.

    • Functions, tips and tricks

    How does induction conserve energy?

    Induction is the technology of the future: it is faster and more energy-efficient. One litre of water is brought to the boil in approximately two minutes. This is made possible by smart technology. Induction generates heat exactly where it is needed in the base of the pan. The glass around the heated cooking zone stays virtually cold, so no energy is wasted. An induction stove uses up to 40% less energy compared to other heating methods.

    • Functions, tips and tricks

    Induction hobs offer pan detection. How does this work?

    Have you ever turned your stove on by accident or forgotten to turn off the heat? Now this not a problem any more. Pan detection ensures that the stove generates heat only when a pan is placed on the hob. A timer-controlled safety shut-off monitors each cooking zone and turns it off after a certain period. And if you have some aspiring junior chefs in your family, use the childproof lock to prevent accidents.
    • Functions, tips and tricks

    Induction hobs offer a PowerPlus function. What is it for?

    The PowerPlus function offered by almost all induction hobs helps you save time. If, for example, you need to heat up a large quantity of water, you can have a cooking zone work at an increased power level of up to 140%. PowerPlus puts up to 3700 watts at your disposal.
    • Functions, tips and tricks

    The cooking zones are operated by innovative slider controls. How do they work?

    This slider concept makes cooking even more fun: adjust the heat levels by sliding your finger over the controls.
    • Functions, tips and tricks

    What exactly is a Teppan Yaki designed for?

    Professional caterers have been raving about it, and you can have it in your own kitchen: a Teppan Yaki. Why is this Japanese method of cooking on a flat grilling surface so popular? Because you don't need any pots and pans, it's entertaining for your guests to watch, and you don't have to worry about choosing the right cooking temperature and time. The cooking temperature, for example, can be set precisely according to the kind of food you’re preparing, and it stay at a constant level, no matter how many delicacies you pile onto the griddle. This ensures heat sensitive food is cooked particularly gently so that its taste, quality and nutrients are perfectly preserved. A Teppan Yaki will turn your dinner parties into an unforgettable experience.

    • Functions, tips and tricks

    What actions can I take to prevent undesirable odours?

    To make sure the range hood works as effectively as possible, switch it on three to five minutes before you start cooking. This allows an air flow to be established in the room so that vapours and odours can be conducted away quickly. To prevent the build-up of negative pressure and support the extraction of cooking odours, fresh air must be supplied at the same time. As a result, the following rules apply: always open a window when using air extraction solutions. Once you have finished cooking, keep the fan running for another five to ten minutes. Many range hoods have an automatic run-on function for this purpose. In particular, frying pans should be left under the range hood if they are still hot because they can still disperse odours even after you have finished cooking.
    • Functions, tips and tricks

    What is the automatic run-on function?

    Hoods with the automatic run-on function extract the remaining cooking vapours from the room for a specific time period (between 5 and 20 minutes) even after you have finished cooking and switched off the range hood. After that point, the range hood is switched off automatically. If the appliance is being used in recirculation mode, the activated charcoal filter can also carry out final drying of the furniture base – just like in range hoods that remove vapours by extracting them downwards (downdraft systems). This useful function is integrated into various range hoods and downdraft systems, and is activated by tapping the clock button shown at the end of the cooking process.
    • Functions, tips and tricks

    How long will the LED lights last in my range hood?

    Since 2019, all our range hoods have been equipped exclusively with energy-saving LED lights. LEDs have energy-efficient properties plus a long service life.
    • Functions, tips and tricks

    What should I bear in mind when planning and installing an exhaust duct?

    The exhaust duct should be as short as possible and have as few bends and curves as possible. Ideally, it should have a diameter of 150 mm. Each additional metre added to the exhaust duct and each additional bend will create resistance, reducing the power of the range hood. A more powerful range hood cannot compensate for a poorly designed exhaust duct. This will only result in increased losses and noise levels. Reducing the diameter of the exhaust duct should be avoided where possible – due to the increased flow rate, this will also lead to increased noise levels.
    • Commissioning and operation

    Do I need a V-ZUG-Home login to use the app?

    Yes, you need a V-ZUG-Home login, or you can use your social login (Google or Apple) to use the app.

    • Commissioning and operation

    Can I control my household appliance outside the household network?

    No, for security reasons, the smartphone or tablet must be on the same home network as the V-ZUG appliance. However, you will still receive notifications even when your device is not connected to the home network.

    • Functions, tips and tricks

    Which devices (smartphones and tablets) are compatible with the V-ZUG app?

    The app runs on Android devices from version 13.0 and iOS devices (Apple) from version 17.0.

    • Commissioning and operation

    How do I connect the appliance to the home network?

    To connect your appliance wirelessly via WLAN, follow these steps:

    • Activate V-ZUG-Home in the user settings of your household appliance

    • Download the V-ZUG app on your smartphone or tablet

    • Use the app to connect the appliance to your home network.

    For detailed instructions on connecting your appliance to the V-ZUG app, go to: Connect and enhance your experience with the V-ZUG app

    • Commissioning and operation

    How do I activate V-ZUG-Home?

    Access the user settings of the household appliance and select the V-ZUG-Home function. Depending on the appliance, the V-ZUG-Home modus can be found in the settings or consult the V-ZUG-Home manual for appliance specific variations.

    • Functions, tips and tricks

    What is V-ZUG-Home?

    Activating the V-ZUG-Home mode is required to connect to the V-ZUG app.

    Depending on the appliance, the V-ZUG-Home modus can be found in the settings or consult the V-ZUG-Home manual for appliance specific variations.

    To benefit from the advantages of V-ZUG-Home, please download and install the V-ZUG app from the Google Play or the App Store on your smartphone or tablet.

    • Functions, tips and tricks

    How do I find out if I have an appliance with V-ZUG-Home?

    You will find the V-ZUG-Home configuration in the user settings of each V-ZUG appliance. From there, you can set the V-ZUG-Home mode, read information and restore the factory settings for V-ZUG-Home.

    You can also verify online if your appliance is compatible with the V-ZUG app: Connect Your V-ZUG Appliances with Ease using the V-ZUG App (vzug.com)

    • Commissioning and operation

    Can V-ZUG-Home appliances be integrated into a smart home system?

    Yes, V-ZUG-Home appliances can be integrated into smart home systems. Integration into the DigitalSTROM smart home system is currently possible. For more information, please visit www.digitalstrom.com.

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Tips and how-to videos

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