V‑ZUG know-how: FAQ | V-ZUG Hong Kong

V‑ZUG know-how: FAQ

In our FAQ section, you will find the answers to frequently asked questions about V-ZUG appliances. They are an excellent way to access information quickly.

Search for specific questions and answers here or use filters to find the desired topic.

    • Functions, tips and tricks

    What detergent is the right one for my selected programme?

    V-ZUG OptiDos supports the detergent selection with an intuitive, unique selection aid. It uses a symbol to show which detergent from the OptiDos dispenser suits the selected programme best.

    • Functions, tips and tricks

    How does cooking with induction work?

    Instead of the traditional heating element, an induction coil is placed beneath the glass ceramic hob, generating a varying electromagnetic field. The field generates eddy currents in the base of the pan, which leads to a rapid heating of the magnetic pan material.
    • Functions, tips and tricks

    Is there a separate cooking zone for fish pans?

    Fish pans can be used without difficulty on any cooking hob featuring a frying zone.
    • Functions, tips and tricks

    What is the purpose of a hob with three cooking zones?

    As steamers are becoming increasingly popular, we have found that people tend to use fewer pots and pans in their cooking. This is why we have introduced hobs featuring only three cooking zones that are more generously spaced.
    • Commissioning and operation

    What are the different installation options for hobs?

    Hobs that are fitted flush with the worktop achieve perfect aesthetic integration and create the impression of compact simplicity. Hobs with a set-off glass frame (bevel-edged) have a very elegant appearance, while chromium steel frames and over-large frames (for replacements) convince by their simplicity of installation and their classic design, they fit in a wide variety of kitchen combinations.
    • Commissioning and operation

    Do I need to use special pans with an induction appliance? Are they expensive?

    For induction to work, the base of the pan must be ferromagnetic. As induction hobs are quite popular, there is a broad range of available well-priced pans.

    • Commissioning and operation

    Are my pans suitable for use with an induction appliance?

    Use a magnet to test whether your pans can be used with an induction hob. If the magnet sticks to the base of your pan, you're ready to go, otherwise, the pan will not work with an induction hob.

    • Commissioning and operation

    Are there hob models with an automatic safety shut-off?

    Yes, all V-ZUG induction and autarkic radiant hobs are fitted with an automatic safety shut-off that prevents overheating.

    • Commissioning and operation

    How easy is it to keep food warm on a hob?

    Certain hobs have a lateral warming zone with temperature monitoring. Induction hobs offer a warming function for the different cooking zones.

    • Functions, tips and tricks

    How can I ensure maximum hygiene in my fridge?

    An innovative synthetic material improves hygiene by significantly impeding the growth and spread of micro-organisms on the inside walls and door of your fridge.
    • Functions, tips and tricks

    What is the best way to keep vegetables fresh?

    The 0°C zone (at high humidity) provides the ideal climate to double the storage time of fresh vegetables, salad and herbs.
    • Functions, tips and tricks

    Is there anything in particular to consider when planning to fit a FoodCenter fridge in my kitchen?

    You'll need a dedicated water connection to use the FoodCenter's ice cube dispenser.
    • Functions, tips and tricks

    What is the energy saving potential of a modern refrigerator?

    Under the new energy efficiency rating system, which comes into force on 1 March 2021, our CombiCoolers are in energy efficiency class C. This makes them our most energy-efficient refrigerators. Their long operating life also helps to save operating costs and resources.
    • Functions, tips and tricks

    Why are the fridges fitted with LED spotlights?

    A new lighting concept using modern, high-grade LED spotlights integrated in the side panels ensures effective illumination even when the fridge is full.
    • Maintenance and Cleaning

    How do you clean the hob?

    Slight soiling can be removed with a smooth cloth and a little detergent. To tackle heavy dirt, apply glass ceramic cleaning agent with a sponge, leave it on for a few minutes and then remove it with a cloth. Encrusted dirt can be removed with a hob scraper.
    • Commissioning and operation

    Where can I install the new CoffeeCenter V6000 45?

    An automatic built-in coffee machine that is built into the kitchen front not only makes for an aesthetically pleasing solution that looks the part, but it also frees up worktop space. TheCoffeeCenter V6000 45 in the new Excellence Line design is built into tall cabinets, allowing it to blend in seamlessly with other thermal appliances in this new generation.

    • Functions, tips and tricks

    Is there enough space to put a 2-litre PET bottle in the fridge?

    Even 2-litre bottles can be stored easily and securely.
    • Functions, tips and tricks

    What can be filled in the OptiDos dispensers?

    The following liquid detergents may be added to each dispenser: Universal detergent, colour detergent, fine detergent, softener, wool detergent, baby detergent, detergent for black clothes, detergent for white clothes, outdoor detergent. The dispensers can be flexibly filled according to personal requirements. Both dispensers with detergent, both dispensers with softener, one dispenser of detergent and one dispenser of softener, only one dispenser used with detergent or softener. The dispensers are also easily emptied if necessary and filled with another agent.

    • Functions, tips and tricks

    How many washes can be done with the content of an OptiDos tank before it needs to be refilled?

    Both OptiDos dispensers can each be filled with 1.2 l of liquid detergent or softener. OptiDos calculates the optimum dosing volume according to the selected programme and the laundry volume in the drum. No excessive or insufficient dosage ever again!Examples: Slightly soiled laundry, at medium water hardness, manufacturer’s dosing recommendation is 60 ml. This means that you can wash up to 20 times without refilling. Normally soiled laundry, at soft water hardness, manufacturer’s dosing recommendation is 95 ml. Here, up to 12 washes can be done without refilling (the number of washes depends on the dosing recommendation of the detergent, the laundry volume in the drum, water hardness, degree of soiling).

    • Functions, tips and tricks

    I have some items of clothing that I’m unsure about putting in the washing machine. Does the machine have programmes that can handle them correctly?

    Yes. Hand wash, WetClean and wool programmes are available, and it’s also possible to activate additional functions such as Easy care.

    • Functions, tips and tricks

    I suffer from allergies. Can a washing machine help me cope with them?

    The anti-mite programme eradicates mites and allergens – importantly, that includes house dust mite excretions, which are linked to respiratory problems. These unwelcome house guests are incredibly resilient, but they are completely wiped out by the anti-mite programme found in AdoraWash and Unimatic product lines. The results are so good that even technical institutes are sharing them.

    • Functions, tips and tricks

    How do the washing machines stand out in terms of energy efficiency?

    The energy label provides information about this. Three factors are measured in washing machines – energy consumption, washing performance and spin efficiency. All V-ZUG washing machines have achieved an A+++ rating in energy efficiency.

    • Commissioning and operation

    Is there a safer and more convenient way of removing the baking trays from the baking or cooking chambers?

    The optional fully extending runner allows you to remove up to three baking trays safely and conveniently from the baking chamber. This is particularly practical when basting a piece of meat or for removing biscuits or a flan from the baking tray.

    • Commissioning and operation

    Is there not a risk of burning yourself on the door front?

    All appliances are guaranteed to have low external door temperatures. In the case of normal ovens and steamers, a triple-layer glass door ensures safe operation while cooking. Pyrolytic self-cleaning ovens actually have a four-layer glass door concept. Thanks to the innovative door concept in the Advanced and Excellence Line, the door is ventilated with air from the room, thereby keeping the temperature of the outer door lower than it is for the standard models. What’s more, active appliance door ventilation also enables lower outer door temperatures for pyrolytic self-cleaning appliances.

    • Functions, tips and tricks

    I have sensitive skin that reacts to any traces of detergent left on my washing. How can my washing machine help with this?

    Around 30% of the Swiss population have sensitive skin, which means that they need their laundry to be washed even more thoroughly than usual. The skin protection programme in AdoraWash appliances is there to help with this by using a specially optimised rinsing procedure and ensuring that water penetrates the laundry extremely effectively. The V-ZUG Special Care Drum also whisks away any remaining traces of detergent. These features help to make skin irritation and itching from leftover detergent a thing of the past.

    • Functions, tips and tricks

    Why does the washing drum have so many holes?

    The V-ZUG Special Care Drum has 14,000 holes to protect delicate fabrics and prevent wear and tear from friction during the washing process.

    • Functions, tips and tricks

    Which models are designed for use in a family home or flat?

    The AdoraWash and AdorinaWash product ranges are ideal for family homes or flats, while the Unimatic range is designed for communal laundry rooms and small businesses.

    • Functions, tips and tricks

    What is the automatic run-on function?

    Hoods with the automatic run-on function extract the remaining cooking vapours from the room for a specific time period (between 5 and 20 minutes) even after you have finished cooking and switched off the range hood. After that point, the range hood is switched off automatically. If the appliance is being used in recirculation mode, the activated charcoal filter can also carry out final drying of the furniture base – just like in range hoods that remove vapours by extracting them downwards (downdraft systems). This useful function is integrated into various range hoods and downdraft systems, and is activated by tapping the clock button shown at the end of the cooking process.
    • Functions, tips and tricks

    How can I make sure my laundry is treated gently?

    The innovative DialogSystem takes care of this. The washing machine communicates information on the amount and type of laundry, spinning speed, the selected wash programme etc. to the tumble dryer. Based on these data, the dryer selects the ideal drying programme and determines its precise duration, ensuring that your laundry is not damaged by the wrong choice of drying programme.

    • Functions, tips and tricks

    How can I make use of low electricity rates?

    You can use the delayed start function to set your electricity provider’s low rate times up to 24 hours in advance and use the machine during these times. The current range of AdoraWash washing machines also features the intelligent OptiTime delayed start function. If you use OptiTime at night, for example, and combine it with low electricity rates, you can make energy savings of up to 63% per wash cycle.

    • Functions, tips and tricks

    How does a modern washing machine compare to a 20-year-old model in terms of water consumption?

    A model from 1990 required 80 litres of water and used 1.25 kW of electricity. A current model can manage with just 39 litres of water and 0.85 kW of electricity. The amount of water required depends on the level of soiling and the water hardness. AdoraWash washing machines are equipped with EcoManagement. This function shows how much water and energy were used during the last wash cycle. It also displays average values for the last 20 wash cycles.

    • Functions, tips and tricks

    What exactly is the partial load economy system?

    To avoid wasting water and electricity, the ingenious V-ZUG sensor system ensures that consumption precisely corresponds to the actual amount and type of laundry. This means that, with the economical V-ZUG washing machines, you can easily wash a smaller amount of laundry without wasting precious resources.

    • Functions, tips and tricks

    Is it a good idea to install a sound absorber with a wall/island hood or built-in range hood?

    Yes, we would definitely recommend installing a sound absorber to reduce the overall noise emissions. In extracted air mode, both the fan noise going outside and the outdoor noise coming inside via the extracted air duct can be reduced. In the case of recirculation mode, the sound absorber is positioned directly on the fan nozzle in the hood flue.
    • Functions, tips and tricks

    What material is the ventilation duct of the DSMS hob hood made from?

    The material is a flame-retardant plastic blend, which is self-extinguishing with a V0 classification as per the UL94 standard.
    • Functions, tips and tricks

    What exactly is the vibration absorbing system (VAS)?

    With the new Adora model, VAS compensates an unbalanced load during the spinning phase. This means the machine runs particularly smoothly and quietly. Structure-borne sound and its transmission to adjacent rooms are greatly reduced, which makes the Adora ideal for use in apartments or in buildings with an air-proof envelope such as those built according to the MINERGIE® standard. As documented by official tests, the V-ZUG Adora with VAS conforms perfectly to the stringent requirements of SIA standard 181.

    • Functions, tips and tricks

    What exactly is V-ZUG WetClean?

    WetClean heralds the dawn of a new era in the laundry room. Now you can machine-wash even your particularly delicate favourite clothes. Be it your little black dress, your ball gown or a delicate, frilly blouse, as long as your treasured outfits can be washed with water, just put them in the washing machine. Provided, that is, you have an Adora SLQ. ZUG makes a point of using water intelligently as well as economically. We have developed an innovative technology that harnesses the gentle power of water to wash especially delicate garments. The new Adora SLQ features a separate internal water cycle. A special distribution nozzle smoothly soaks the laundry by spraying water over it, a highly gentle cleaning process that amounts to a textile, wellness programme.

    • Functions, tips and tricks

    What do I need to consider with regard to the exhaust duct?

    If possible, you should make sure that the duct diameter is at least 125 mm and ideally 150 mm. If there is no room for a round pipe, a flat channel with an equivalent cross section may also be used. The use of 90° pipe bends should be kept to a minimum. Narrowing cross sections and reducing pipes with a smooth inner surface should also be avoided. We recommend using short piping lengths, wall boxes with large slats and sufficient replacement air.
    • Functions, tips and tricks

    What are the benefits of the stored recipes?

    Inspiration and ideas for baking and steaming are provided in the nine recipe books «With a passion for detail». We have developed a wide variety of recipes that are designed to suit the appliances in the Excellence Line. The stored recipes are called up automatically on the display and the specified settings are performed in the right order to save time and effort while cooking. Cooking with these recipes automatically prompts you to use operating modes you aren’t familiar with, helping you to get to know the appliance better.

    • Commissioning and operation

    What are the benefits of microwave cooking?

    Microwave ovens have many advantages, and even highly popular with demanding professional chefs. Tender vegetables, fish and meat can be cooked using only a small amount of water and without fat or salt. The result: healthy, low calorie meals whose vitamins are perfectly preserved. The food retains its natural colour and aspect as well as its nutrients and taste. You can quickly and gently defrost frozen food and prepare an entire meal in virtually no time at all.

    • Functions, tips and tricks

    What is the purpose of the turbidity sensor?

    By continuously monitoring water turbidity, the ZUG Adora can detect when your laundry has been sufficiently rinsed. This has two advantages: your clothes are perfectly rinsed and water consumption is reduced by 30%.

    • Functions, tips and tricks

    What do I need to bear in mind in terms of Minergie construction?

    In principle, all variants (exhaust air and/or recirculated air) are permissible for range hoods in Minergie residential buildings. Detailed information on this topic can be found at: https://www.minergie.ch.
    • Functions, tips and tricks

    What is the purpose of the tilting operating panel?

    Your convenience is important to us. Thanks to the articulated design, you can position the operating panel according to your personal preference.

    • Functions, tips and tricks

    How does the «Tip and go» function work?

    You select a main programme by pressing a singlebutton. This means all the required settings are automatically chosen. If desired, you can select additional programmes or functions by pressing the corresponding buttons. If no button is pressed within 20 seconds, the programme selected will start automatically.

    • Functions, tips and tricks

    How can I save energy and water while doing laundry?

    V-ZUG helps you to do this automatically thanks to the partial load water and energy economy function and EcoManagement. The latter shows you in advance whether your choice of programme is going to use large or small amounts of energy and water.  The OptiTime delayed start option also helps you to save lots of energy if you have a bit of spare time.

    • Functions, tips and tricks

    Washing laundry at 20°C is becoming increasingly popular. Do V-ZUG washing machines offer this functionality?

    To meet our customer's requirements, our new laundry room appliances now feature a 20°C wash programme that can be selected by pressing a dedicated button.

    • Functions, tips and tricks

    How long do the LEDs remain lighting if the door is left open?

    The lamps go out automatically after 2 minutes, which means that the washing machine can be left open after washing. The Start/Pause/Light button can be used to switch off the light manually. The automatic lighting can also be deactivated in the user settings.

    • Functions, tips and tricks

    What is the life cycle of the drum lighting LED?

    The lifecycle corresponds to the appliance lifecycle. Therefore 4,000 batches / 15 years.

    • Functions, tips and tricks

    Can the drum lighting LEDs be replaced?

    Yes, the drum lighting can be replaced.

    • Functions, tips and tricks

    Does the AdoraDry V2000 have the same programmes as the Adora TL?

    Not quite. The Down thick, Down thin, Bed linen, Outdoor programmes used very rarely by users have not been adopted. Making a clearer distinction between the V2000 and the V4000.

    • Functions, tips and tricks

    Why does the V6000 model not exist with OptiDos?

    Due to the heat pump, it is not possible to implement it in the AdoraWash V6000 due to a lack of space.

    • Functions, tips and tricks

    How do I explain the use of DualDry in MINERGIE buildings?

    If the laundry room or drying room are also to be connected to the comfort ventilation system, the two systems (comfort ventilation and DualDry) will complement each other when drying wet laundry. This means that increased air humidity in the room is reduced (dehumidified) both by the comfort ventilation system and by our dryer. There may be a problem if the target room humidity of the comfort ventilation system is set higher than that of the dryer. This would mean that the comfort ventilation system becomes permanently moist and our dryer would be permanently dehumidified (especially with our moisture control programme). This seems highly unlikely to me, since a laundry room generally calls for a dry climate and the recommended target room humidities of the comfort ventilation system are somewhat lower than ours – see below).

    • Functions, tips and tricks

    Can water softener be dosed in the OptiDos washing machine? How would this work?

    It cannot be dosed.

    • Maintenance and Cleaning

    How do I prevent the formation of mould?

    Mould is caused by excess humidity in the room. Whenever laundry is hung up, the room air laundry drying function should be started to remove the humidity from the room. Alternatively, the moisture control programme can also be selected.

    • Commissioning and operation

    How must the DualDry be positioned?

    The positioning is shown in the installation instructions.

    • Commissioning and operation

    Can I adjust the degree of dryness With a V-ZUG tumble dryer?

    V-ZUG dryers are designed for minimum energy consumption. A humidity sensor continuously measures your laundry's degree of dryness. If in spite of this, your laundry turns out too dry or not dry enough, you can adjust the degree of dryness according to your needs.

    • Functions, tips and tricks

    What is the capacity of a dishwasher?

    Dishwasher capacity is given in the form of place settings, which constitute a standardised value. A place setting comprises a certain number of plates, glasses, cups, cutlery, bowls and other items. Our dishwashers are able to accommodate between 12 and 14 place settings depending on the model.

    • Functions, tips and tricks

    What is the difference between integrated and fully integrated dishwashers?

    With integrated dishwashers, the operating panel is visible. This is particularly useful for ChromeClass/AluClass models, as they also function as design elements. In contrast, design-integrated models feature a mirrored operating panel that fits perfectly with the FutureLine design. A wood panel the colour of your kitchen is fixed below the operating panel. With fully integrated dishwashers, the operating panel is concealed. Only when you open the appliance, you'll find it integrated in the door's upper edge.

    • Functions, tips and tricks

    What are the different installation options for dishwashers?

    Dishwashers with a customisable design have an operating panel in the same colour as the design elements.  With integrated dishwashers, the operating panel is visible and the lower part of the appliance adopts the colour of your kitchen. Fully integrated dishwashers feature an entire front in your kitchen's colour.

    • Functions, tips and tricks

    Where and how high may the syphon be?

    The maximum feed height of the discharge height is 1.2 m.

    • Functions, tips and tricks

    Where does the extracted water go?

    The DualDry has an integrated discharge pump. The water is directed into a syphon with a hose.

    • Functions, tips and tricks

    What is the moisture control programme?

    The moisture control programme automatically starts the room air laundry drying over 7 days if the appliance detects an increase in humidity. The target humidity in the room can be set between 50% and 60%.

    • Functions, tips and tricks

    What programmes does the DualDry offer?

    In room air laundry drying mode: Extra dry, Standard dry, Iron dry, Damp, Timed drying (up to 3 hours), Moisture control programme.

    • Functions, tips and tricks

    Can the DualDry also be used to keep the room dry?

    Yes, the moisture control programme runs for 7 days and automatically starts drying the room air if the appliance detects an increase in humidity. However, the DualDry is not designed for permanent operation or the dehumidification of very humid rooms.

    • Functions, tips and tricks

    Does the room need to be closed?

    An optimal drying process during room air laundry drying is guaranteed in rooms where the windows and doors are closed. This reduces the penetration of humid air from the outside.

    • Functions, tips and tricks

    Does the DualDry also work in unheated rooms?

    An optimal drying result is reached at a room temperature of 10-30°C. In rooms with very low temperatures, the function may be restricted. The DualDry may not be used under 8°C.

    • Functions, tips and tricks

    Why is the DualDry laundry hanger arranged in the shape of a star?

    A star-shaped installation facilitates an optimal air flow. This results in a faster drying process.

    • Functions, tips and tricks

    Does the choice of detergent have an influence on the drying time?

    No, the drying time is not changed by the use of different detergents.

    • Functions, tips and tricks

    How much heat does the DualDry release when drying laundry in a room?

    DualDry releases a heat capacity of some 350-400 W into the room during operation.

    • Functions, tips and tricks

    Does the softener have an influence on the drying time?

    The use of softeners can result in a slightly longer drying process, but there are no studies that confirm this assumption.

    • Functions, tips and tricks

    What different kinds of hobs are available?

    There are radiant hobs, which are controlled via a stove or switch box (formerly Quicklight). By contrast, autarkic radiant hobs (formerly Toptronic) and induction hobs feature controls situated directly on the glass surface. The space saved in this way can be used by fitting an additional 1/6th drawer. Cooking by forced induction is the nec plus ultra for the chef's home kitchen. The CombiCookTop range (formerly Fusion) includes induction hobs that have an extractor  embedded in the hob.
    • Functions, tips and tricks

    Are there fridges with an integrated icemaker?

    The FoodCenter, CombiCooler Supreme and the Freezer Supreme (appliances in the Supreme line are only available in selected markets) are all equipped with an ice maker, which can dispense ice cubes, crushed ice or iced water. Perfect for cocktail parties!
    • Functions, tips and tricks

    How can I keep meat, fish and sausages fresh for a longer period of time?

    The FreshControl Zone provides the optimum conditions for storing meat, fish, poultry and sausages for longer at temperatures around freezing point, meaning you can enjoy fresh food without having to go out shopping every day. Often referred to as the 0-degree zone, the FreshControl Zone is perfect for this when humidity is low.
    • Functions, tips and tricks

    How can I safely place big bottles in the fridge?

    Certain appliances feature a bottom compartment complete with bottle drawer, which offers vertical storage for many large bottles in a handy removable basket. A bottle rack for horizontal storage is also available in certain models.
    • Functions, tips and tricks

    How can I place bulkier items in the fridge?

    The break-proof glass shelves are height-adjustable, which means you can make space for larger items in your fridge. Some models have perfected the art of space saving: they feature divided shelves whose front half can be pushed towards the back of the fridge to free space for tall items on the bottom shelf.
    • Functions, tips and tricks

    Can I continue to use powder and special detergents?

    Yes. Thanks to the intuitive, simple programme selection, it is possible to choose whether or not OptiDos should be used for the wash after every programme selection. When selecting “without OptiDos”, the detergent is taken from the right detergent dispenser drawer as usual.

    • Commissioning and operation

    Are there health risks involved with using induction hobs?

    In spite of a great number of studies, scientists so far have found no proof that electromagnetic fields pose any environmental or health risks. Like any domestic appliance, induction hobs generate an electromagnetic field. However, the field is many times less powerful than that generated by an electric razor, a hair dryer or a power drill. To find out more visit www.fea.ch, the website of the Swiss Association of the Domestic Electrical Appliances Industry.

    • Maintenance and Cleaning

    What makes induction hobs so easy to clean?

    Induction hobs are impressively fast. They react quickly and are finely adjustable, which means liquids will rarely boil over, if ever. As the heat is generated in the base of the pan only, the glass around the cooking zone is hardly warmed up at all. Therefore spilt food won't burn and the hob can be cleaned easily with a damp cloth.
    • Functions, tips and tricks

    What is the ClickShelf system?

    Our new CombiCooler generation offers an innovative ClickShelf rack system, which allows you to adjust the height of your racks easily with one hand and make full use of the width at the front when storing your food.
    • Functions, tips and tricks

    What is the purpose of the bottle drawer with removable drinks basket?

    This additional cooling zone offers storage room for beverages at a pleasant drinking temperature. The extractable bottle drawer running on rails is particularly convenient. It contains a removable basket with space for six bottles. Its somewhat higher temperature makes this bottom compartment ideal for cold-sensitive food such as potatoes and exotic fruit.
    • Functions, tips and tricks

    Am I tied to a particular type of coffee with the V-ZUG automatic built-in coffee machine?

    The CoffeeCenter V6000 45 uses coffee beans, which means you are free to explore the fascinating world of coffee to your heart’s content.

    • Functions, tips and tricks

    What does it take to make a good cup of coffee?

    In addition to the quality of the beans and the blend, the correct grinding technique is especially important: the more evenly the coffee is ground and dosed, the better the end result. This is where the CoffeeCenter V6000 45 comes in with its innovative new cone grinder that conjures up an aroma intensity unlike anything you have ever experienced before. The perfect temperature and pressure during the brewing process are also crucial when it comes to how the coffee will taste. From ristretto, espresso, espresso macchiato, doppio, cappuccino, flat white, caffè latte and latte macchiato to the latest trends like long coffee, the CoffeeCenter V6000 45 provides the perfectly brewed cup of coffee to suit anyone’s tastes. The integrated milk frother automatically prepares three different levels of froth, depending on whether you are making cappuccino, latte macchiato or caffè latte. The heated milk container is double-walled and keeps the milk fresh for a long time.

    • Functions, tips and tricks

    Why is the grinding so important for a perfect cup of coffee?

    Apart from the quality of the coffee beans and the blend, the right grinding technique is crucial. The more evenly the coffee is ground and dosed, the better the result. The highly innovative new ceramic grinder of the Supremo SL meets these requirements and is extremely durable. And it has another great benefit: it is very quiet.

    • Functions, tips and tricks

    What is the purpose of the hot water and steam nozzle?

    The nozzle produces hot water for tea and other hot drinks. It also lets you conveniently froth cold milk for a delicious cappuccino or hot chocolate.

    • Maintenance and Cleaning

    What is V-ZUG TopClean?

    This is the most high-tech solution of all the cleaning aids. The specially developed enamel coating makes cleaning the cooking chamber or baking trays even easier. Its excellent non-stick properties allow all residue to be removed simply and effortlessly with a damp cloth.

    • Maintenance and Cleaning

    How does pyrolytic self-cleaning work?

    Ovens with pyrolytic features practically clean themselves: Dirt is converted into ash by the special pyrolytic self-cleaning programme, which heats the cooking chamber to extremely high temperatures. The ash can then be wiped away with a damp cloth. Pyrolytic self-cleaning is available as an option in all appliances in convenience level V4000 or above.

    • Functions, tips and tricks

    Why does the wine cooler feature two temperature zones?

    The two cooling zones are vertically adjustable and can be set to two different precise temperatures suitable for white and red wine, respectively. Available temperatures range from 5 to 18°C.

    • Functions, tips and tricks

    Why do I need the Indoor Ice System (IDI)?

    The IDI is a convenient way of dispensing ice cubes, ice chips and ice water. The sensor-controlled ice cube maker automatically provides the correct amount. The IDI is integrated into the fridge door instead of the freezer, which means you gain 20% of freezer space.

    • Functions, tips and tricks

    What is the purpose of the NoFrost technology built into FoodCenter models?

    NoFrost technology means you'll never have to manually defrost your fridge again. All of our FoodCenter models are fitted with NoFrost technology, which means they defrost automatically at regular intervals.
    • Functions, tips and tricks

    Which colours are available for refrigerator front panels?

    The refrigerators can be supplied with White or Nero fronts. It is also possible to attach your own fronting in order to integrate the refrigerator into your kitchen.
    • Functions, tips and tricks

    I don’t often have much time for washing. Are there any fast programmes available?

    Yes, there are –  the 40 °C and 60 °C Sprint programmes. Both of these are able to run with very little water and are gentle on your washing.

    • Functions, tips and tricks

    What is the difference between an oven and a cooker?

    A cooker is always installed underneath the worktop and has switches that allow the hob to be controlled. The oven is usually installed at eye level in a tall unit. This makes operation more convenient and ergonomic.

    • Functions, tips and tricks

    What is EasyCook and how do the filter functions work?

    The EasyCook function provides you with helpful default settings for over 100 selected foods – so you can cook quickly and with confidence even without a recipe. Simply select the desired food under EasyCook, and the appliance will immediately suggest one or more cooking methods. The selection of foods and recipes can be customised. The «Nutritional style» filter setting can be used to remove foods that are not required at the touch of a button. For example, meat can be deselected if the user is a vegetarian. The «National cuisines» filter, on the other hand, expands the range of dishes to include country-specific recipes and can be quickly adapted to your personal culinary style.

    • Functions, tips and tricks

    How does the steam anti-crease programme work?

    The steam anti-crease additional programme can be selected with a large number of washing programmes. The integrated heating function gently treats shirts, blouses, skirts and other items with steam generated at the end of the wash cycle.  This makes ironing faster and more convenient – and sometimes even removes the need for it altogether.

    • Functions, tips and tricks

    Is there a special programme for woollens?

    Yes, there is. The wool programme has been specially designed to treat woollen fabrics extremely gently during the wash cycle and with a much lower spin speed. This produces fantastic results while putting the wool under as little strain as possible.

    • Functions, tips and tricks

    How long will the LED lights last in my range hood?

    Since 2019, all our range hoods have been equipped exclusively with energy-saving LED lights. LEDs have energy-efficient properties plus a long service life.
    • Functions, tips and tricks

    What should I bear in mind when planning and installing an exhaust duct?

    The exhaust duct should be as short as possible and have as few bends and curves as possible. Ideally, it should have a diameter of 150 mm. Each additional metre added to the exhaust duct and each additional bend will create resistance, reducing the power of the range hood. A more powerful range hood cannot compensate for a poorly designed exhaust duct. This will only result in increased losses and noise levels. Reducing the diameter of the exhaust duct should be avoided where possible – due to the increased flow rate, this will also lead to increased noise levels.
    • Functions, tips and tricks

    How important is it for the range hood to cover the entire hob surface?

    The more the range hood covers the hob, the better the extraction performance. This is why flat pull-out deflector plates perform very well. For wall and island hoods, you should make sure that the majority of the hob is well covered.
    • Functions, tips and tricks

    What is the difference between an extracted air and a recirculation air range hood?

    Extracted air range hoods require access to the outdoors. They convey cooking vapours directly outside into the open air via the metal grease filter. In a recirculation air range hood, the air is drawn in, cleaned using an activated charcoal filter and then conveyed back into the kitchen. This option is particularly suitable if there is no way to convey the cooking vapours from the range hood in your kitchen to the outside. Virtually all V-ZUG range hoods can be operated with either extracted air or recirculation air.
    • Functions, tips and tricks

    What types of range hoods are there?

    There are different solutions to suit you – whether you want your range hood to be an eye-catching design feature or for it to be discreetly integrated into your kitchen. On the wall If you want to make your range hood stand out, then a wall hood is a great choice. Wall hoods are also available as slanted versions which provide ample headroom. They are installed on the wall directly above the hob. Integrated into the kitchen units If you would rather incorporate the hood into the kitchen so that it is virtually invisible, then we recommend a built-in range hood with a glass canopy, a flat-panel range hood or an integrated range hood. These are perfect for kitchens in which you need to make clever use of the space. On the ceiling Range hoods designed for ceiling installation are the perfect solution in open-plan kitchens that feature a free-standing cooking island. Choose your favourites from our elegant ceiling range hoods and our wide range of attractive island hoods. Downdraft or in the hob itself Without long detours, cooking vapours are whisked away at the very place where they first develop – on the hob itself. Our integrated hob hood, the pull-out downdraft and the induction hob with integrated range hood offer increased headroom and extract the vapours downwards.
    • Functions, tips and tricks

    Is it possible to use an extracted air or a recirculation air solution in conjunction with the Fusion hob with integrated range hood?

    Yes it is – the unit can be installed with either an extracted air or a recirculation air solution.
Modern oven in an elegant kitchen with open door

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