V-ZUG Care / V-ZUG Care+ guarantee information

Welcome box

Your guarantee services start with a welcome box. It contains useful information, tips on how to operate your appliance, and a little gift. 

Further information: The welcome box will be sent to your home once you have registered your appliance online.

Collection and disposal

The collection and professional disposal of appliances can be organised by the dealer on request.

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V-ZUG Care +

The duration of this additional guarantee package begins once the V-ZUG Care package has expired and continues for a further five years. If you did not purchase V-ZUG Care for your appliance in use, the duration of this package will begin at a time of your choosing within 5 years of the appliance installation.

Anniversary box

Your guarantee services start with an anniversary box. It contains useful information, tips on how to operate your appliance, and a little gift. 

Further information: The anniversary box is sent to your home once you have signed the guarantee package agreement. Customers who have already taken out the V-ZUG Care + extension when purchasing their appliance will automatically receive the anniversary box when the appliance begins its sixth year of operation.

What are you up to?