Search for specific questions and answers here or use filters to find the desired topic.
Filter
Which models are designed for use in a family home or flat?
The AdoraWash and AdorinaWash product ranges are ideal for family homes or flats, while the Unimatic range is designed for communal laundry rooms and small businesses.
How does the steam anti-crease programme work?
The steam anti-crease additional programme can be selected with a large number of washing programmes. The integrated heating function gently treats shirts, blouses, skirts and other items with steam generated at the end of the wash cycle. This makes ironing faster and more convenient – and sometimes even removes the need for it altogether.
Is there a special programme for woollens?
Yes, there is. The wool programme has been specially designed to treat woollen fabrics extremely gently during the wash cycle and with a much lower spin speed. This produces fantastic results while putting the wool under as little strain as possible.
How can I make sure my laundry is treated gently?
The innovative DialogSystem takes care of this. The washing machine communicates information on the amount and type of laundry, spinning speed, the selected wash programme etc. to the tumble dryer. Based on these data, the dryer selects the ideal drying programme and determines its precise duration, ensuring that your laundry is not damaged by the wrong choice of drying programme.
How can I make use of low electricity rates?
You can use the delayed start function to set your electricity provider’s low rate times up to 24 hours in advance and use the machine during these times. The current range of AdoraWash washing machines also features the intelligent OptiTime delayed start function. If you use OptiTime at night, for example, and combine it with low electricity rates, you can make energy savings of up to 63% per wash cycle.
How does a modern washing machine compare to a 20-year-old model in terms of water consumption?
A model from 1990 required 80 litres of water and used 1.25 kW of electricity. A current model can manage with just 39 litres of water and 0.85 kW of electricity. The amount of water required depends on the level of soiling and the water hardness. AdoraWash washing machines are equipped with EcoManagement. This function shows how much water and energy were used during the last wash cycle. It also displays average values for the last 20 wash cycles.
What exactly is the partial load economy system?
To avoid wasting water and electricity, the ingenious V-ZUG sensor system ensures that consumption precisely corresponds to the actual amount and type of laundry. This means that, with the economical V-ZUG washing machines, you can easily wash a smaller amount of laundry without wasting precious resources.
What does EcoStandby refer to in washing machines?
AdoraWash and Unimatic washing machines need the bare minimum of electricity for the standby function, which helps to reduce household electricity consumption.
What exactly is the vibration absorbing system (VAS)?
With the new Adora model, VAS compensates an unbalanced load during the spinning phase. This means the machine runs particularly smoothly and quietly. Structure-borne sound and its transmission to adjacent rooms are greatly reduced, which makes the Adora ideal for use in apartments or in buildings with an air-proof envelope such as those built according to the MINERGIE® standard. As documented by official tests, the V-ZUG Adora with VAS conforms perfectly to the stringent requirements of SIA standard 181.
What exactly is V-ZUG WetClean?
WetClean heralds the dawn of a new era in the laundry room. Now you can machine-wash even your particularly delicate favourite clothes. Be it your little black dress, your ball gown or a delicate, frilly blouse, as long as your treasured outfits can be washed with water, just put them in the washing machine. Provided, that is, you have an Adora SLQ. ZUG makes a point of using water intelligently as well as economically. We have developed an innovative technology that harnesses the gentle power of water to wash especially delicate garments. The new Adora SLQ features a separate internal water cycle. A special distribution nozzle smoothly soaks the laundry by spraying water over it, a highly gentle cleaning process that amounts to a textile, wellness programme.
What is the purpose of the textile type programme?
The Adora SLQ and Adora SL models automatically select the appropriate wash programme for different types of laundry such as jeans, baby clothes or net curtains. The baby garments programme, for example, ensures that your little one's clothes turn out perfectly hygienically clean. Microbiological tests by the Veritas laboratory have confirmed its effectiveness.
What is the purpose of the night economy programme?
The Adora night economy programme reduces energy consumption by 40% and water consumption by 20%. You can make use of lower night electricity rates and protect the environment. What's more, the Adora is very quiet.
What is the purpose of the turbidity sensor?
By continuously monitoring water turbidity, the ZUG Adora can detect when your laundry has been sufficiently rinsed. This has two advantages: your clothes are perfectly rinsed and water consumption is reduced by 30%.
What is the purpose of the degree of soiling button?
This adapts the wash programme to the degree of soiling. This additional function is typical for V-ZUG appliances and helps you save water, time and energy.
What is the purpose of the tilting operating panel?
Your convenience is important to us. Thanks to the articulated design, you can position the operating panel according to your personal preference.
How does the «Tip and go» function work?
You select a main programme by pressing a singlebutton. This means all the required settings are automatically chosen. If desired, you can select additional programmes or functions by pressing the corresponding buttons. If no button is pressed within 20 seconds, the programme selected will start automatically.
How can I save energy and water while doing laundry?
V-ZUG helps you to do this automatically thanks to the partial load water and energy economy function and EcoManagement. The latter shows you in advance whether your choice of programme is going to use large or small amounts of energy and water. The OptiTime delayed start option also helps you to save lots of energy if you have a bit of spare time.
Washing laundry at 20°C is becoming increasingly popular. Do V-ZUG washing machines offer this functionality?
To meet our customer's requirements, our new laundry room appliances now feature a 20°C wash programme that can be selected by pressing a dedicated button.
How long do the LEDs remain lighting if the door is left open?
The lamps go out automatically after 2 minutes, which means that the washing machine can be left open after washing. The Start/Pause/Light button can be used to switch off the light manually. The automatic lighting can also be deactivated in the user settings.
What is the life cycle of the drum lighting LED?
The lifecycle corresponds to the appliance lifecycle. Therefore 4,000 batches / 15 years.
Can the drum lighting LEDs be replaced?
Yes, the drum lighting can be replaced.
Does the AdoraDry V2000 have the same programmes as the Adora TL?
Not quite. The Down thick, Down thin, Bed linen, Outdoor programmes used very rarely by users have not been adopted. Making a clearer distinction between the V2000 and the V4000.
Why does the V6000 model not exist with OptiDos?
Due to the heat pump, it is not possible to implement it in the AdoraWash V6000 due to a lack of space.
How do I explain the use of DualDry in MINERGIE buildings?
If the laundry room or drying room are also to be connected to the comfort ventilation system, the two systems (comfort ventilation and DualDry) will complement each other when drying wet laundry. This means that increased air humidity in the room is reduced (dehumidified) both by the comfort ventilation system and by our dryer. There may be a problem if the target room humidity of the comfort ventilation system is set higher than that of the dryer. This would mean that the comfort ventilation system becomes permanently moist and our dryer would be permanently dehumidified (especially with our moisture control programme). This seems highly unlikely to me, since a laundry room generally calls for a dry climate and the recommended target room humidities of the comfort ventilation system are somewhat lower than ours – see below).
Does the DualDry blow out hot air?
During room air laundry drying, the room air (and therefore the clothes) is dehumidified; to this end, a heat pump is used. The temperature of the air blown out is only slightly above the temperature of the room air. DualDry releases a heat capacity of some 350-400 W into the room during operation. This means that the air blown out in normal operation is 5 - 10°C higher than the room temperature, but it is not electronically heated, which results in very good energy efficiency values. If the DualDry blows out tangibly hot air, this is often caused by a clogged fluff filter. Only when drying in the drum is the laundry dried with heated air.
Can the air flow be changed?
No, the air flow cannot be changed. However, as the air circulation has only a limited impact on the drying, factors such as the size of the room, volume of laundry or how the laundry was hung up are more decisive.
Does the DualDry have an hour timer?
Although the DualDry has time-controlled programmes, they do not need to be used to switch off the appliance automatically. An integrated humidity sensor measures the level of dryness reached and automatically deactivates the DualDry if the desired degree has been reached.
The drying period depends on the following factors:
spinning capacity of the selected washing programme, textile types, laundry volume in the room, room temperature and humidity, placement of the laundry in the room and how it is arranged, hanging habits (“double” over a line, “single” over a line with pegs, “single” over two lines)
How do I recognise a clogged filter in the DualDry?
The appliance reports a fault. A9: Cleaning sieves and mats.
How long does the drying take?
According to the measurement in line with the standard, the drying capacity at a maximum room size of 9 m² is 1.34 kg/h and it takes 5h 40min.
How high is the laundry hanger installed?
Ideally so that the dry air flow of the DualDry flows directly on the laundry. However, the laundry also dries if the positioning is less ideal. The customer is free to install the hangar as they like. In an apartment building, the washing line is usually at a height of 180 - 190 cm. The washing line should not be lower than the air release flap.
May I use a softener?
Yes. The softener can be used for both drying processes. It is irrelevant whether the laundry is dried in the drum or on a washing line. Deposits of softener on the drum surface are reduced to a minimum by the lower temperatures.
What is the difference between a dryer (heat pump tumble dryer) and a room air laundry dryer (DualDry)?
With a heat pump tumble dryer, the drying takes place in a closed drum. The laundry is added to the drum and dried with the temperature of 55°C released by the integrated cooling circuit. With DualDry, the laundry is hung up on a washing line in the room. The DualDry blows dry air into the laundry items. They release the humidity into the room air. The humid room air is channelled via the evaporator installed in the DualDry. In doing so, the vapour in the air condensates on the cold evaporator surface. The dried and cooled air is then warmed up via the condenser and blown into the hanging laundry. DualDry uses the same heat pump to dehumidify the room air. However, the drying takes place at far lower temperatures.
How do I benefit from the room air function? The laundry can be hung up anyway.
If the laundry is dried in a room, the humidity must be transported out of the room through ventilation in order to prevent humidity damage, such as the formation of mould on walls. By ventilating, a lot of heating energy is lost in winter, which increases heating costs. DualDry removes the humidity from the air. This means that ventilation is required less frequently. Furthermore, the laundry can also be dried in rooms without windows, meaning an extra room is not required.
Should I use fabric conditioner if I want to dry my laundry in the tumble dryer?
Do not use fabric conditioner if drying the washing in a tumble dryer, unless the manufacturer states otherwise. Tumble drying automatically leaves the washing soft and fluffy to the touch. Using fabric conditioner can cause a thin, barely visible film to form on the drum and humidity sensors. This can lead to malfunctions and prevent the appliance from achieving the required degree of dryness.
Why does the appliance run for so long?
Room air laundry drying takes more time, as the laundry is streamed less efficiently with air and the temperatures during this process are also lower than when drying in the drum. Other factors that slow down the drying process: A lot of laundry in a small room, very damp laundry (of small spinning speed), open doors or windows, humidity that additionally enters the room, clogged front filter mat, items that prevent the release of air, soiled or faulty humidity sensor.
How big may the room be?
The recommended maximum size of the room is 25 m² (50 m³)
How much laundry can be dried?
The nominal load is 1–7 kg for the drying process in the machine. If room air laundry drying is applied, a maximum room size of 25 m² is recommended. The room air laundry dryer has a drying capacity of 1.34 kg/h, which corresponds to about 5 hours for a full laundry load of 7 kg.
Should I choose a vented dryer or a condenser dryer?
It depends: for a vented dryer, you'll need to install an air duct leading outside from where you intend to place the dryer.
Can I use the tumble dryer for highly delicate items?
This is what you've been waiting for. The «ultra care» programme dries your delicate items at 55°C in just 90 minutes. A piece of advice: treat your laundry with even more care by giving it ample space in the washing drum.
Can V-ZUG washing machines help me keep creases out of my laundry?
Our anti-crease programme is yet another highlight of the comprehensive V-ZUG laundry care range. It is designed primarily for blouses, shirts, T-shirts and cotton trousers that are treated for 20 minutes. Put the items on hangers while they are still slightly damp. Iron them lightly if required and they will look as good as new.
Does the room need to be closed?
An optimal drying process during room air laundry drying is guaranteed in rooms where the windows and doors are closed. This reduces the penetration of humid air from the outside.
Does the DualDry also work in unheated rooms?
An optimal drying result is reached at a room temperature of 10-30°C. In rooms with very low temperatures, the function may be restricted. The DualDry may not be used under 8°C.
Why is the DualDry laundry hanger arranged in the shape of a star?
A star-shaped installation facilitates an optimal air flow. This results in a faster drying process.
Does the choice of detergent have an influence on the drying time?
No, the drying time is not changed by the use of different detergents.
How much heat does the DualDry release when drying laundry in a room?
DualDry releases a heat capacity of some 350-400 W into the room during operation.
Does the softener have an influence on the drying time?
The use of softeners can result in a slightly longer drying process, but there are no studies that confirm this assumption.
What is the purpose of the WetClean programme?
You use this to loosen up delicate textiles. (Remove them immediately after the programme has completed.)
How does the «Tip and go» function work?
You select a main programme with the press of a single button. This means all the required settings are automatically chosen. If desired, select additional functions by pressing the corresponding buttons. If no button is pressed within 20 seconds, the programme selected will start automatically.
Is it normal for tumble dryers to generate fluff?
Fluff consists of fine threads produced by friction during the manufacturing, wearing and washing of textiles. This does not mean that the appliance puts an excessive strain on your laundry. Even with laundry dried on a line, fluff can be observed when you shake or iron it. While the laundry is wet, fluff clings to it. In the tumble dryer, the fluff is separated from the textiles and caught by the fluff filter in the door. The amount of fluff depends on the type of laundry, but finding some fluff in the filter after drying is quite normal.
Does drying take less time if the laundry is well spun?
Indeed, thorough spinning reduces the time and energy required to dry your laundry. Creases caused during spinning will be largely flattened out in the tumble dryer.
Why was the DualDry not also implemented in the V6000?
The DualDry was implemented in accordance with the OptiDos appliance for the V4000. This means that the two new V-ZUG products can be perfectly combined with one another.Furthermore, it is more cost-effective to offer the DualDry with the V4000 than would be possible with the V6000.
Why was the DualDry not also implemented in the Unimatic?
The DualDry was implemented in the Adora, as the air throughput was too low for a laundry room in an apartment building. Furthermore, the operating modes cannot run at the same time. If laundry is hanging up in the room and another tenant decides to use the tumble dryer, then this eliminates the possibility of room air laundry drying as the humidity within the room is no longer regulated.
Does the use of the DualDry with the moisture control programme still have an effect and is it even influenced by the Minergie system?
It is unlikely that the combination of “comfort ventilation (target humidity: 30–50%) and DualDry (target humidity: 50–60%)” would cause problems.
DualDry: why is the moisture control programme restricted to a maximum of 7 days?
This restriction prevents the appliance from being used as a construction dryer. This is not what it is designed for. The running time has an influence on the components and can also be considered a safety issue. A period of 7 days has been defined as once a week is generally considered sufficient for washing and drying.
What different types of fridges are available?
There are refrigerators with or without an internal freezer compartment, pure freezers, refrigerator/freezer combinations, and wine coolers. Under-counter refrigerators are fitted underneath worktops in studio apartments or small flats. Conventional refrigerators are integrated into tall cupboards. These are available as fully integrated versions as well as in White or Nero. The real colossus of the refrigerator world comes in the form of the FoodCenter, whose features even include an ice maker for ice cubes, crushed ice or iced water in addition to a gigantic refrigerator compartment. We also offer luxury refrigerators and freezers in the Supreme line, whose sheer space and flexibility make them ideal for stocking up.
Are there fridges with an integrated icemaker?
The FoodCenter, CombiCooler Supreme and the Freezer Supreme (appliances in the Supreme line are only available in selected markets) are all equipped with an ice maker, which can dispense ice cubes, crushed ice or iced water. Perfect for cocktail parties!How can I keep meat, fish and sausages fresh for a longer period of time?
The FreshControl Zone provides the optimum conditions for storing meat, fish, poultry and sausages for longer at temperatures around freezing point, meaning you can enjoy fresh food without having to go out shopping every day. Often referred to as the 0-degree zone, the FreshControl Zone is perfect for this when humidity is low.How can I safely place big bottles in the fridge?
Certain appliances feature a bottom compartment complete with bottle drawer, which offers vertical storage for many large bottles in a handy removable basket. A bottle rack for horizontal storage is also available in certain models.How can I place bulkier items in the fridge?
The break-proof glass shelves are height-adjustable, which means you can make space for larger items in your fridge. Some models have perfected the art of space saving: they feature divided shelves whose front half can be pushed towards the back of the fridge to free space for tall items on the bottom shelf.How can I ensure maximum hygiene in my fridge?
An innovative synthetic material improves hygiene by significantly impeding the growth and spread of micro-organisms on the inside walls and door of your fridge.What is the best way to keep vegetables fresh?
The 0°C zone (at high humidity) provides the ideal climate to double the storage time of fresh vegetables, salad and herbs.Is there anything in particular to consider when planning to fit a FoodCenter fridge in my kitchen?
You'll need a dedicated water connection to use the FoodCenter's ice cube dispenser.What is the energy saving potential of a modern refrigerator?
Under the new energy efficiency rating system, which comes into force on 1 March 2021, our CombiCoolers are in energy efficiency class C. This makes them our most energy-efficient refrigerators. Their long operating life also helps to save operating costs and resources.Why are the fridges fitted with LED spotlights?
A new lighting concept using modern, high-grade LED spotlights integrated in the side panels ensures effective illumination even when the fridge is full.What is the ClickShelf system?
Our new CombiCooler generation offers an innovative ClickShelf rack system, which allows you to adjust the height of your racks easily with one hand and make full use of the width at the front when storing your food.What is the purpose of the bottle drawer with removable drinks basket?
This additional cooling zone offers storage room for beverages at a pleasant drinking temperature. The extractable bottle drawer running on rails is particularly convenient. It contains a removable basket with space for six bottles. Its somewhat higher temperature makes this bottom compartment ideal for cold-sensitive food such as potatoes and exotic fruit.Is there enough space to put a 2-litre PET bottle in the fridge?
Even 2-litre bottles can be stored easily and securely.What exactly is dynamic circulation cooling?
Dynamic circulation cooling ensures an even distribution and circulation of cool air in a large cooling space. This means more flexibility in placing food in the cooling space, as well as shorter cooling times.Why do I need the quick-cool/quick-freeze function?
Food freshly stored in the cooling or freezing compartment can be cooled quickly and gently using the fast cool or fast freeze function.Why do I need the holiday function?
With appliances featuring separate temperature control, the holiday function can be used to switch off the fridge compartment while the freezer remains in operation. This is recommended to increase energy efficiency when you're away for longer periods of time.Can an existing cooker or oven be replaced with a steamer?
The CombairSteamer fits best in an existing niche (762 mm) for a standard oven or cooker. These appliances combine a complete oven and steaming functions. CombairSteamers offer all the steaming programmes of a steam cooker and the classic functions of an oven – such as hot air, top/bottom heat and grill. If expanding the niche is possible, we recommend the classic combination of a 45 oven and a 45 CombiSteamer, allowing you to benefit from the flexibility of having two cooking chambers.
How do I achieve perfectly tender meat?
The patented automatic soft roasting mode guarantees automatic, dynamic control over the food probe temperature. The meat becomes tender, stays juicy and is perfectly cooked. Combined with the new three-point food probe, the meat is prepared to perfection at the push of a button – cooking it to exactly the right level so that it can be served when you want.
How much does the water tank hold and what is easiest way to clean it?
The water tank holds one litre of water, which is sufficient for different steaming periods and is dependent on the temperature and the nature of the food. With Vacuisine, it is possible to reach over 48 hours of cooking time without having to refill the water tank. The water tanks in the Excellence Line can be cleaned in a dishwasher.
How does the hot air humid operating mode on the steamer work?
A heating element behind the hot air diffuser plate heats up the air inside the cooking chamber, which is circulated evenly. Any moisture escaping from the food is kept to a minimum within the cooking chamber. The food retains its moisture. The feature is suitable for gratins, casseroles, bread and yeast pastries on two levels.
How does the hot air with steaming operating mode work?
A heating element behind the hot air diffuser plate heats up the air inside the cooking chamber, which is circulated evenly. Steam is then introduced into the cooking chamber. The use of steam can improve heat transfer to the food. Incidentally, steam over 100 °C is not visible. The programme is particularly suitable for gratins, casseroles, meat, frozen products, chestnuts, puff and yeast pastry, bread and convenience products on 1 or 2 levels.
Limescale deposits require a lot of cleaning – how do I deal with them?
The external steam generator ensures that the only thing that can get into the interior is steam. As steam doesn’t leave limescale residue, you don’t have to worry about this when using the V-ZUG steamer. Cleaning is made so much easier, as there’s no limescale to remove from the interior. What’s more, the water tank for the steamers in the Excellence Line has a perfectly smooth surface, which helps to prevent limescale deposits from forming.
At the end of the steaming process, does residual water not remain?
The external steam generator and the climate sensor ensure that only the required amount of steam can enter the cooking chamber. The steam that condenses on the food accumulates on the base of the cooking chamber as residual water. This residual water depends on the amount of food in the chamber, its temperature and the cooking time. During the cooking process, bottom heating evaporates the residual water. For a normal quantity of vegetables, the residual water on the bottom can usually be removed by wiping with a cloth. Where larger quantities of food, or frozen food, are concerned, the stainless steel tray under the perforated cooking tray helps to collect residual water.
How are the external steam generators descaled?
The external steam generator indicates when it should be descaled. This is dependent on water hardness and the level of use. An automated descaling programme will guide you through the simple process.
Do the steamers have a cleaning programme?
The new Excellence Line steamers and combi-steam cookers can be cleaned with little effort thanks to the stainless-steel cooking chamber. Guided programmes remove the dirt automatically. For tough soiling, we have developed a special cleaning solution – the SteamerCleaner.
How often should a V-ZUG steamer be descaled?
The descale indicator only appears every 6 to 18 months depending on water hardness and level of use. The descale recommendation will not stop you using the appliance – you can continue to use it and choose when you descale it. The automatic descaling programme reduces the effort required to a few simple steps.
Is there a safer and more convenient way of removing the baking trays from the baking or cooking chambers?
The optional fully extending runner allows you to remove up to three baking trays safely and conveniently from the baking chamber. This is particularly practical when basting a piece of meat or for removing biscuits or a flan from the baking tray.
Is there not a risk of burning yourself on the door front?
All appliances are guaranteed to have low external door temperatures. In the case of normal ovens and steamers, a triple-layer glass door ensures safe operation while cooking. Pyrolytic self-cleaning ovens actually have a four-layer glass door concept. Thanks to the innovative door concept in the Advanced and Excellence Line, the door is ventilated with air from the room, thereby keeping the temperature of the outer door lower than it is for the standard models. What’s more, active appliance door ventilation also enables lower outer door temperatures for pyrolytic self-cleaning appliances.
What are the advantages of the Electronic Steam System (ESS)?
The advantages are clear – efficient, powerful, finely regulated and fast steam build-up, quick climate change, needs-based consumption of water and energy, water is pumped back into the water tank after the cooking process, and no stagnant water remains in the pipes.
Why is the interior of the V-ZUG steamer made from stainless steel?
Stainless steel is the only material that can be used for household appliances as it doesn’t rust when it comes into contact with water. All V-ZUG steamers are made with this material.
Why are there no fully extending runners as accessories for the PowerSteam?
We have chosen to dispense with fully extending runners to maintain our high standards with regard to perfect cooking results. These alter the microwave field significantly and result in localised changes to the heating of the food.
What must be taken into account when using accessories in a combi-appliance with microwave oven?
Do not use metal accessories such as cooking trays, baking trays or cutlery. These could create sparks. Check before use whether the accessories are microwaveable. Use the perforated plastic cooking tray for PowerSteam.
Why does the PowerSteam not have an energy label?
According to the standard, combined appliances with microwave ovens are not allowed to have energy labels. We have been reprimanded by the European Standards Committee regarding the MSLQ. That is why we have removed the energy-label from both the PowerSteam and the MSLQ. (We would have otherwise achieved the good rating of A+)
Which foods should be handled with extra care in the combi-appliance with microwave oven?
Use a fork to prick the skin or peel of foods such as potatoes, tomatoes, sausages or shellfish. Beat and scramble eggs before cooking. For fried eggs: Prick the yolk before cooking.
When is it worthwhile installing an extra-high dishwasher?
An extra-high model offers space for plates with a diameter of 33cm. This means that an extra-high dishwasher makes sense if you want to use it for large plates, tall wine glasses or baking trays.
How exactly does the automatic programme work?
The automatic programme is capable of detecting what your dirty dishes need, thereby reducing the consumption of water, electricity and dishwater salt by up to 30%. The programme also works out how long the washing cycle needs to last. This could be anywhere between 50 and 85 minutes.
What exactly is a water hardness controller?
The water hardness controller ensures that the water always has the ideal hardness. This makes the detergent more effective and ensures that the dishes and glasses are treated gently.
How does the impulse-controlled rinse agent sensor work?
The impulse-controlled rinse agent sensor ensures that only the minimum amount of rinse agent is used, depending on water hardness and load.
Why do dishwashers need a hygiene programme?
The hygiene programme is designed for particularly sensitive items such as cutting boards and baby bottles.
How much energy does the energy saver button actually save?
The energy saver programme reduces the washing temperature by 5°C, which results in an energy saving of 10%.
What are the advantages of a cutlery drawer?
Because the cutlery drawer is located at the top of the dishwasher, loading cutlery is ergonomic and puts less strain on your back. The cutlery drawer is designed so that the cutlery does not come into contact with each other, enabling optimal cleaning and protecting your expensive cutlery. Espresso cups can be placed in the central part of the cutlery drawer. Thanks to the cutlery drawer, the cutlery basket in the lower basket is no longer required, leaving more space for plates and other items.
Can long-stemmed glasses still be placed in the upper basket if the cutlery drawer is used?
Yes, the cutlery drawer is designed so that the right-hand external wing can be retracted sideways, meaning that long-stemmed glasses can still be placed in the upper basket below.
What is the difference between the Party programme and the Sprint programme?
The Sprint programme lasts 20 minutes and is suitable for quickly cleaning lightly soiled pre-dinner glasses. The Party programme lasts 11 minutes and is perfect for when an exceptionally large number of dishes need to be washed quickly ready to be used again – for example, a party with many guests. When using the party programme, the dishwasher starts with a 20-minute heating phase, after which the dishwasher can be fully loaded up to five times in a row.
My dishes are still not clean when they come out of the dishwasher – what can I do?
There are a number of reasons for unsatisfactory cleaning results. The most common are listed below: - Too many dishes are packed too closely together in the dishwasher, preventing the water jets from the spray nozzles from reaching every part of the dishes and resulting in spray shadows. Spray shadows are surfaces on dishes that have been missed by the water jet and are therefore not cleaned. - The dishwasher's spray arms are blocked, meaning that the water spray pressure is too low for proper cleaning. In this case, you can simply remove the spray arms (see the operating instructions) and clean the nozzles under the tap. - Select the RinsePlus user setting on the dishwasher. RinsePlus increases the amount of water and extends the programme duration.
My dishes are still damp when they come out of the dishwasher – what can I do?
- You need to increase the amount of rinse aid in the user settings (ex-works level 4). This will increase the level of rinse agent used in the rinsing process, thereby improving the dryness. - Select the DryPlus user setting on the dishwasher. DryPlus increases the temperature during final rinsing and extends the programme duration.
Is there a very quiet programme?
Specifically designed with night-time usage in mind, the Silent programme emits no noise at all. During the night, the programme can last longer, but needs to be as quiet as possible – which is exactly what the Silent programme offers.
Do dishwashers also have sprint programmes?
Extremely fast programmes are offered at each convenience level. These programmes last between 11 and 30 minutes depending on the convenience level.
What do I need to consider when using a sprint programme?
Sprint programmes are suitable for lightly soiled pre-dinner or coffee dishes. Sprint programmes are not suitable for normally or heavily soiled plates/pans and other items. If you use tabs, we recommend that you select the All in 1 function in the user settings. The All in 1 function extends very fast programmes, meaning that the tabs are able to dissolve and achieve their full cleaning effect.
Does the dishwasher have load detection?
The dishwasher uses sophisticated technology to measure the amount of water which is drained from the dishwasher before flowing back into the water cycle via the drum floor. If little water flows back, the dishwasher recognises that it has a full load. The opposite happens when the dishwasher only has a light load. In this case, a large amount of water flows back into the system and the amount of water is adjusted automatically. This enables the dishwasher to save up to 1.5 litres of water for each main programme selected.
Can I wash my drinking and wine glasses together with other crockery and cookware?
When buying glasses, please check to make sure that they are dishwasher-safe. Also note the information provided by the manufacturer of the glasses or ask the sales personnel. Glasses that are marked as dishwasher-safe can be washed with other crockery in the dishwasher without further thought. Higher temperatures are not a problem for such glasses, as they are manufactured to high standards of quality. As part of the daily use of your glasses, we recommend washing them along with your other crockery and cookware using the automatic programme.
Can you install an extra-high dishwasher under any circumstances?
Theoretically yes. Please discuss this option with your specialist dealer.
What is the best way of stowing large or unwieldy cutlery?
If you often clean ladles, wooden spoons, whisks or long meat knives in the dishwasher, we recommend using our Vario cutlery basket insert. The Vario cutlery basket insert is already included as standard in our SL models, but can also be bought as an optional accessory for our models in the N and S lines. The Vario cutlery basket insert can also be retrofitted to older appliances.
I would like to use dishwasher tabs. Is there anything in particular that I need to consider?
All-in-1 tabs consist of pressed amounts of powder/rinse agent and salt. Because the substances are pressed, they cannot dissolve quickly enough to achieve their full cleaning effect when used in fast programmes. The amounts of rinse aid and salt are also not enough to achieve the best possible cleaning result. This is why it is essential to add additional salt and rinse aid to the dishwasher! V-ZUG's dishwashers are equipped with the All in 1 function, which can be used with tabs of any kind. You can activate this function for any V-ZUG dishwasher via the user settings. With this function, the dishwasher automatically extends the programme duration by a maximum of 10 minutes for very short programmes, and extends the final drying time by a maximum of 15 minutes. This enables the tabs to dissolve and achieve their full cleaning effect. The All in 1 function also automatically adjusts the use of salt and rinse aid, reducing it by 50 %, and guarantees excellent cleaning and drying results every time!
How can I make sure that vases and decanters are placed safely?
Thanks to the four included Easy pin extenders, large dishes such as vases, decanters, tall beer glasses or baby bottles are just as safe in the upper rack as in the lower rack.
I want to make use of times with low electricity rates. Can I set the dishwasher to run during the night?
The delayed start function makes it easy to take advantage of low night electricity rates. What's more, the appliance remembers the time it was set to on the previous occasion, and with a mere 42dB(A), our dishwashers know how to keep their noise down. You won't hear a thing.
this is a FAQ question
thsi is the related FAQ answerDo I need a V-ZUG-Home login to use the app?
Yes, you need a V-ZUG-Home login, or you can use your social login (Google or Apple) to use the app.
Induction hobs offer a PowerPlus function. What is it for?
The PowerPlus function offered by almost all induction hobs helps you save time. If, for example, you need to heat up a large quantity of water, you can have a cooking zone work at an increased power level of up to 140%. PowerPlus puts up to 3700 watts at your disposal.The cooking zones are operated by innovative slider controls. How do they work?
This slider concept makes cooking even more fun: adjust the heat levels by sliding your finger over the controls.What exactly is a Teppan Yaki designed for?
Professional caterers have been raving about it, and you can have it in your own kitchen: a Teppan Yaki. Why is this Japanese method of cooking on a flat grilling surface so popular? Because you don't need any pots and pans, it's entertaining for your guests to watch, and you don't have to worry about choosing the right cooking temperature and time. The cooking temperature, for example, can be set precisely according to the kind of food you’re preparing, and it stay at a constant level, no matter how many delicacies you pile onto the griddle. This ensures heat sensitive food is cooked particularly gently so that its taste, quality and nutrients are perfectly preserved. A Teppan Yaki will turn your dinner parties into an unforgettable experience.What different kinds of hobs are available?
There are radiant hobs, which are controlled via a stove or switch box (formerly Quicklight). By contrast, autarkic radiant hobs (formerly Toptronic) and induction hobs feature controls situated directly on the glass surface. The space saved in this way can be used by fitting an additional 1/6th drawer. Cooking by forced induction is the nec plus ultra for the chef's home kitchen. The CombiCookTop range (formerly Fusion) includes induction hobs that have an extractor embedded in the hob.How does cooking with induction work?
Instead of the traditional heating element, an induction coil is placed beneath the glass ceramic hob, generating a varying electromagnetic field. The field generates eddy currents in the base of the pan, which leads to a rapid heating of the magnetic pan material.Is there a separate cooking zone for fish pans?
Fish pans can be used without difficulty on any cooking hob featuring a frying zone.What is the purpose of a hob with three cooking zones?
As steamers are becoming increasingly popular, we have found that people tend to use fewer pots and pans in their cooking. This is why we have introduced hobs featuring only three cooking zones that are more generously spaced.What are the different installation options for hobs?
Hobs that are fitted flush with the worktop achieve perfect aesthetic integration and create the impression of compact simplicity. Hobs with a set-off glass frame (bevel-edged) have a very elegant appearance, while chromium steel frames and over-large frames (for replacements) convince by their simplicity of installation and their classic design, they fit in a wide variety of kitchen combinations.Are my pans suitable for use with an induction appliance?
Use a magnet to test whether your pans can be used with an induction hob. If the magnet sticks to the base of your pan, you're ready to go, otherwise, the pan will not work with an induction hob.
Are there hob models with an automatic safety shut-off?
Yes, all V-ZUG induction and autarkic radiant hobs are fitted with an automatic safety shut-off that prevents overheating.
How easy is it to keep food warm on a hob?
Certain hobs have a lateral warming zone with temperature monitoring. Induction hobs offer a warming function for the different cooking zones.
Ergonomic cooking is important to me. What do I need to consider?
Make sure the cooking zones are generously spaced so the pans don't touch. We'd recommend a hob with cooking zones in a V- or A-shaped alignment. You might also consider a panorama hob, where the cooking zones are positioned in a single line for easy access.
Are there health risks involved with using induction hobs?
In spite of a great number of studies, scientists so far have found no proof that electromagnetic fields pose any environmental or health risks. Like any domestic appliance, induction hobs generate an electromagnetic field. However, the field is many times less powerful than that generated by an electric razor, a hair dryer or a power drill. To find out more visit www.fea.ch, the website of the Swiss Association of the Domestic Electrical Appliances Industry.
What makes induction hobs so easy to clean?
Induction hobs are impressively fast. They react quickly and are finely adjustable, which means liquids will rarely boil over, if ever. As the heat is generated in the base of the pan only, the glass around the cooking zone is hardly warmed up at all. Therefore spilt food won't burn and the hob can be cleaned easily with a damp cloth.How do you clean the hob?
Slight soiling can be removed with a smooth cloth and a little detergent. To tackle heavy dirt, apply glass ceramic cleaning agent with a sponge, leave it on for a few minutes and then remove it with a cloth. Encrusted dirt can be removed with a hob scraper.What are the advantages of having a steamer?
A steamer allows for gentle steam cooking that does not wash out valuable vitamins, minerals and flavours from your food. The unpressurised steaming process operates at temperatures between 30 and 100 °C to enable simple, precision cooking. A smart climate sensor allows the food to be steamed in the best possible conditions, regardless of the amount. The colours are preserved perfectly. Ideal for a healthy and balanced diet.
Are appliance doors with AutoDoor a safety risk for unsupervised children?
No. If the appliance door reaches its stopping point or encounters resistance, movement is stopped. The appliance door is uncoupled from the drive at a certain angle and can be moved freely. If an appliance door with AutoDoor is stopped manually, you must press the button again or close the appliance door manually to reset it.
How do I open the door of an AutoDoor appliance in the event of a power cut?
The appliance door can always be opened by hand or by using a wooden spoon. The best way to do this is to hold the corners of the glass front and open the door by hand.
What is the «professional baking» function used for?
Bread, rolls and plaited loaves can be achieved at the push of a button using the professional baking application, delivering bakery-level quality. The application provides support right from the process of the dough rising and creates the perfect environment for making the dough ready to bake in the shortest possible time. The combination of hot air and steam keeps the food from drying out while baking and achieves a golden-brown surface. It allows puff pastry dishes to achieve a highly aerated finish.
What is the V-ZUG BakeOmatic?
Whether it’s your own creation, something spontaneous or a recipe from a book, everything is fully automated! With the V-ZUG BakeOmatic, there is no need to enter the cooking duration, temperature, operating mode or weight manually. Whether it’s a carefully thought out menu for guests or something you’ve thrown together using ingredients from the garden, refrigerator or pantry, the BakeOmatic always delivers quick, simple and tasty results. Thanks to unique sensor technology in the climate control system (CCS) with active ventilation flap, your cooking chamber will reach the ideal conditions for your dish. Your steamer or oven will automatically detect the weight and size of the dish and will select the best sequence of the various operating modes with exactly the right temperature and duration. What’s more, you can find out exactly when the dish will be ready just moments after you begin.
What about the consumption values / energy efficiency of ovens and steamers?
Our cookers, ovens and steamers are all classified in the most economical energy efficiency class A.
Why is it important to have a selectable temperature range?
A freely selectable temperature range between 30 and 100 °C allows for complete freedom while cooking. After all, a delicious caramel flan will only be the perfect consistency if it is steamed at exactly 90 °C. Fish is best poached at 80 °C and, if you want to make your own yoghurt, 40 °C is the temperature you need. Precise temperature settings are also essential for the Vacuisine function, which allows for slow cooking at low temperatures (lower than 100 °C) in vacuum-sealed pouches. Professional chefs call this method of cooking «sous vide».
How does the steam operating mode work?
The cooking chamber is heated simultaneously by steam and hot air. The food is heated up or cooked by steaming. This feature is suitable for cooking vegetables, rice, cereal products, pulses and egg dishes, for poaching meat, fish and poultry, for making yoghurt and for sterilising. To keep cleaning to a minimum, it is best to slide the stainless steel tray under the perforated cooking tray and collect the small amount of residual water in it.
How does the regeneration operating mode work?
The cooking chamber is heated by steam and hot air. The food is reheated gently without drying it out. This feature is suitable for reheating cooked food or for cooking convenience products and ready meals. Regeneration can be carried out simultaneously on several levels with no flavour transfer.
How does the hot air operating mode on the steamer work?
A heating element behind the hot air diffuser plate heats up the air inside the cooking chamber, which is circulated evenly. The feature is suitable for cakes, biscuits, bread and roasted meat on two levels. Set the temperature approx. 20 °C lower than for top/bottom heat.
Do I still need an oven if I have a steamer?
V-ZUG steamers make for ideal additional appliances. This means you can always enjoy the benefits of having a steamer: You can prepare a delicious gratin or a piece of meat with automatic soft roasting in the oven, while the steamer handles ingredients such as rice, vegetables or an exquisite dessert. Stress-free cooking guaranteed.
Why does the wine cooler feature two temperature zones?
The two cooling zones are vertically adjustable and can be set to two different precise temperatures suitable for white and red wine, respectively. Available temperatures range from 5 to 18°C.Can body odour also be removed from fabrics?
Yes, in principle, body odour can also be removed from fabrics. It should be kept in mind, however, that body odour is produced to help remove bacteria. Since sweat is unique to each individual, the treatment result may differ from person to person. We recommend washing sweaty clothes.
Is an artificial odour applied to the fabric during the refresh programme?
No – the photocatalysis process only removes odours and does not apply odorous or odour-masking substances to the fabric. A cupboard deodoriser can be used to match the scent to your liking.
Can rain-soaked clothes also be dried?
Yes, wet clothes can easily be dried again in next to no time using the additional drying programme.
How is the odour removal function in the RefreshButler different to other drying cabinet appliances?
The RefreshButler actually eliminates odorous substances, thereby removing odours with a lasting effect. Other appliances simply mask odorous substances with perfume or odour-masking scents during the refresh programme.
Can all textiles be refreshed in the RefreshButler?
Virtually all of them – but we advise against using the RefreshButler on water-sensitive fabrics such as fur or leather.
What is meant by MonoFridge mode?
With MonoFridge, you can transform the freezer compartment into a standard refrigerator in just a few hours, freeing up even more space for fresh food.What is the most economical way to use a refrigerator?
Minimise your energy consumption and costs by defrosting your refrigerator regularly, positioning it in a cool place, not on the balcony, letting warm food cool down before placing it in the fridge and tightly covering liquids such as sauces.What actions can I take to prevent undesirable odours?
To make sure the range hood works as effectively as possible, switch it on three to five minutes before you start cooking. This allows an air flow to be established in the room so that vapours and odours can be conducted away quickly. To prevent the build-up of negative pressure and support the extraction of cooking odours, fresh air must be supplied at the same time. As a result, the following rules apply: always open a window when using air extraction solutions. Once you have finished cooking, keep the fan running for another five to ten minutes. Many range hoods have an automatic run-on function for this purpose. In particular, frying pans should be left under the range hood if they are still hot because they can still disperse odours even after you have finished cooking.What is the automatic run-on function?
Hoods with the automatic run-on function extract the remaining cooking vapours from the room for a specific time period (between 5 and 20 minutes) even after you have finished cooking and switched off the range hood. After that point, the range hood is switched off automatically. If the appliance is being used in recirculation mode, the activated charcoal filter can also carry out final drying of the furniture base – just like in range hoods that remove vapours by extracting them downwards (downdraft systems). This useful function is integrated into various range hoods and downdraft systems, and is activated by tapping the clock button shown at the end of the cooking process.How long will the LED lights last in my range hood?
Since 2019, all our range hoods have been equipped exclusively with energy-saving LED lights. LEDs have energy-efficient properties plus a long service life.What should I bear in mind when planning and installing an exhaust duct?
The exhaust duct should be as short as possible and have as few bends and curves as possible. Ideally, it should have a diameter of 150 mm. Each additional metre added to the exhaust duct and each additional bend will create resistance, reducing the power of the range hood. A more powerful range hood cannot compensate for a poorly designed exhaust duct. This will only result in increased losses and noise levels. Reducing the diameter of the exhaust duct should be avoided where possible – due to the increased flow rate, this will also lead to increased noise levels.How important is it for the range hood to cover the entire hob surface?
The more the range hood covers the hob, the better the extraction performance. This is why flat pull-out deflector plates perform very well. For wall and island hoods, you should make sure that the majority of the hob is well covered.What is the difference between an extracted air and a recirculation air range hood?
Extracted air range hoods require access to the outdoors. They convey cooking vapours directly outside into the open air via the metal grease filter. In a recirculation air range hood, the air is drawn in, cleaned using an activated charcoal filter and then conveyed back into the kitchen. This option is particularly suitable if there is no way to convey the cooking vapours from the range hood in your kitchen to the outside. Virtually all V-ZUG range hoods can be operated with either extracted air or recirculation air.What types of range hoods are there?
There are different solutions to suit you – whether you want your range hood to be an eye-catching design feature or for it to be discreetly integrated into your kitchen. On the wall If you want to make your range hood stand out, then a wall hood is a great choice. Wall hoods are also available as slanted versions which provide ample headroom. They are installed on the wall directly above the hob. Integrated into the kitchen units If you would rather incorporate the hood into the kitchen so that it is virtually invisible, then we recommend a built-in range hood with a glass canopy, a flat-panel range hood or an integrated range hood. These are perfect for kitchens in which you need to make clever use of the space. On the ceiling Range hoods designed for ceiling installation are the perfect solution in open-plan kitchens that feature a free-standing cooking island. Choose your favourites from our elegant ceiling range hoods and our wide range of attractive island hoods. Downdraft or in the hob itself Without long detours, cooking vapours are whisked away at the very place where they first develop – on the hob itself. Our integrated hob hood, the pull-out downdraft and the induction hob with integrated range hood offer increased headroom and extract the vapours downwards.Is it possible to use an extracted air or a recirculation air solution in conjunction with the Fusion hob with integrated range hood?
Yes it is – the unit can be installed with either an extracted air or a recirculation air solution.Which range hoods are particularly quiet?
The level of noise emitted by a range hood depends on the model and extracted air system chosen. In the case of extracted air range hoods, the following rule applies: the smaller the diameter of the exhaust duct, the louder the appliance. As a result, we recommend using a pipe diameter of 150 mm in extracted air mode.Is it a good idea to install a sound absorber with a wall/island hood or built-in range hood?
Yes, we would definitely recommend installing a sound absorber to reduce the overall noise emissions. In extracted air mode, both the fan noise going outside and the outdoor noise coming inside via the extracted air duct can be reduced. In the case of recirculation mode, the sound absorber is positioned directly on the fan nozzle in the hood flue.What material is the ventilation duct of the DSMS hob hood made from?
The material is a flame-retardant plastic blend, which is self-extinguishing with a V0 classification as per the UL94 standard.What does the energy efficiency category say about a range hood?
The energy efficiency category helps you to understand a range hood’s energy consumption and to compare it to others. Since the start of 2020, products have been given a rating on a scale of A+++ to D. The most energy-efficient V-ZUG range hoods are in efficiency category A++.How do the hob hood and the hob with integrated range hood work?
Steam and odours rise at a maximum rate of one metre per second. The V-ZUG hob hood or hob with integrated range hood extracts the air using a cross current that is higher than the rising speed of the cooking vapour. As a result, cooking vapours and odours can be effectively extracted straight away at the hob.Does the hob ventilation/hob hood ventilation also work with taller pots?
Cooking vapours can be extracted without any problems in the case of pots up to 20 cm tall. For pots that are over 21 cm tall, we recommend placing the pot lid at an angle in order to direct the steam towards the range hood.What do I need to consider with regard to the exhaust duct?
If possible, you should make sure that the duct diameter is at least 125 mm and ideally 150 mm. If there is no room for a round pipe, a flat channel with an equivalent cross section may also be used. The use of 90° pipe bends should be kept to a minimum. Narrowing cross sections and reducing pipes with a smooth inner surface should also be avoided. We recommend using short piping lengths, wall boxes with large slats and sufficient replacement air.What do I need to know about range hoods using recirculation air?
Compared with the extracted air solution, there is much less to consider for range hoods with recirculation air, particularly if you have chimney-based heating (such as gas, oil or coal-fired heaters, flow heaters, water heaters and open fireplaces). They are easy to install and they can be operated without restrictions if the range hood is used in recirculation mode with an activated charcoal filter. To use recirculation mode, you must provide an activated charcoal filter – the filter absorbs unpleasant odours and ensures there is fresh air in the kitchen while you are cooking.Where can I find the planning information for range hoods?
You can find detailed planning information in our planning guide. For more advanced range hood topics and advice about what to consider during the planning stage, please refer to our TechInfo.What do I need to bear in mind in terms of Minergie construction?
In principle, all variants (exhaust air and/or recirculated air) are permissible for range hoods in Minergie residential buildings. Detailed information on this topic can be found at: https://www.minergie.ch.What is OptiLink?
Hobs and range hoods that feature the OptiLink function communicate with each other via Bluetooth. The fan level automatically adjusts to the current cooking level and switches off automatically when the hob is switched off – so you can focus all your attention on cooking without having to think about operating the range hood. All models in the V6000 and V4000 series have this technology integrated as standard at no extra cost.Does every hob work with OptiLink?
To fully enjoy OptiLink, both the hob and the hood must be equipped with the OptiLink function. Look out for the "Fan wheel with chain links" symbol in the "Equipment and operating modes" section.How many hobs can I connect to a range hood via Bluetooth?
Up to three hobs at the same time.Is there anything that may NOT be filled in the OptiDos dispenser?
Yes. Powder detergent, tabs, Javelle water or comparable bleaches may not be filled in the containers.
How is the correct dosing volume of liquid detergent set?
As standard, we recommend entering the dosing volume of the detergent manufacturer for 4–5 kg of laundry, medium soiling and the local water hardness in the machine. In most cases, the recommended dosing volume of the manufacturer can be found in a table on the rear of the packaging.
What can be filled in the OptiDos dispensers?
The following liquid detergents may be added to each dispenser: Universal detergent, colour detergent, fine detergent, softener, wool detergent, baby detergent, detergent for black clothes, detergent for white clothes, outdoor detergent. The dispensers can be flexibly filled according to personal requirements. Both dispensers with detergent, both dispensers with softener, one dispenser of detergent and one dispenser of softener, only one dispenser used with detergent or softener. The dispensers are also easily emptied if necessary and filled with another agent.
How many washes can be done with the content of an OptiDos tank before it needs to be refilled?
Both OptiDos dispensers can each be filled with 1.2 l of liquid detergent or softener. OptiDos calculates the optimum dosing volume according to the selected programme and the laundry volume in the drum. No excessive or insufficient dosage ever again!Examples: Slightly soiled laundry, at medium water hardness, manufacturer’s dosing recommendation is 60 ml. This means that you can wash up to 20 times without refilling. Normally soiled laundry, at soft water hardness, manufacturer’s dosing recommendation is 95 ml. Here, up to 12 washes can be done without refilling (the number of washes depends on the dosing recommendation of the detergent, the laundry volume in the drum, water hardness, degree of soiling).
I have some items of clothing that I’m unsure about putting in the washing machine. Does the machine have programmes that can handle them correctly?
Yes. Hand wash, WetClean and wool programmes are available, and it’s also possible to activate additional functions such as Easy care.
I suffer from allergies. Can a washing machine help me cope with them?
The anti-mite programme eradicates mites and allergens – importantly, that includes house dust mite excretions, which are linked to respiratory problems. These unwelcome house guests are incredibly resilient, but they are completely wiped out by the anti-mite programme found in AdoraWash and Unimatic product lines. The results are so good that even technical institutes are sharing them.
How do the washing machines stand out in terms of energy efficiency?
The energy label provides information about this. Three factors are measured in washing machines – energy consumption, washing performance and spin efficiency. All V-ZUG washing machines have achieved an A+++ rating in energy efficiency.
I don’t often have much time for washing. Are there any fast programmes available?
Yes, there are – the 40 °C and 60 °C Sprint programmes. Both of these are able to run with very little water and are gentle on your washing.
I have sensitive skin that reacts to any traces of detergent left on my washing. How can my washing machine help with this?
Around 30% of the Swiss population have sensitive skin, which means that they need their laundry to be washed even more thoroughly than usual. The skin protection programme in AdoraWash appliances is there to help with this by using a specially optimised rinsing procedure and ensuring that water penetrates the laundry extremely effectively. The V-ZUG Special Care Drum also whisks away any remaining traces of detergent. These features help to make skin irritation and itching from leftover detergent a thing of the past.
Why does the washing drum have so many holes?
The V-ZUG Special Care Drum has 14,000 holes to protect delicate fabrics and prevent wear and tear from friction during the washing process.
How often does the activated charcoal filter need to be replaced?
The activated charcoal filters can be easily removed and regenerated, depending on the model. The most efficient long-life plus activated charcoal filter, for example, can be regenerated in the oven every three to six months. The long-life activated charcoal filter can be cleaned in the dishwasher and then dried in the oven. Conventional activated charcoal filters need to be replaced every six months or so.Is it still necessary to soak encrusted gratin dishes and fondue pans in water over night?
The fondue/raclette programme provides a remedy for this. Caquelons and raclette pans become perfectly clean without soaking. The programme is also suitable as a "super intensive programme" thanks to the active softening phase. Pre-rinsing burnt gratin dishes is a thing of the past thanks to this world first from V-ZUG.
My dishwasher has an unpleasant odour – what can I do?
To remove unpleasant odours, you can take the following steps. Remove the filter and clean it thoroughly. Select a more powerful programme, such as the Intensive programme. Refill the regenerating salt. Run the Pre-rinsing programme from time to time. Buy a commercially available dishwasher cleaner and add this using the Intensive programme.
What kind of regeneration salt do I need to use for the dishwasher?
You can use either fine or coarse-grained regular regeneration salt.
Is there a programme that automatically detects the degree of soiling?
Yes, our ingenious automatic wash programme continuously measures how dirty the dishes are and adapts the washing process accordingly. This ensures the appliance only uses the amount of time and resources required to get the dishes perfectly clean.
How has the use of water in our dishwashers developed over time?
20 years ago, our dishwashers would still use 38 litres of water. Now, our SL line dishwashers start from as little as 5 litres of water in the Automatic programme.
How has the use of energy in our dishwashers developed over time?
In the standard programme, our heat pump device uses a record low of 0.55 kWh of energy. 20 years ago, this figure would have been four times as great, with dishwashers using 2 kWh of energy.
What is the capacity of a dishwasher?
Dishwasher capacity is given in the form of place settings, which constitute a standardised value. A place setting comprises a certain number of plates, glasses, cups, cutlery, bowls and other items. Our dishwashers are able to accommodate between 12 and 14 place settings depending on the model.
What is the difference between integrated and fully integrated dishwashers?
With integrated dishwashers, the operating panel is visible. This is particularly useful for ChromeClass/AluClass models, as they also function as design elements. In contrast, design-integrated models feature a mirrored operating panel that fits perfectly with the FutureLine design. A wood panel the colour of your kitchen is fixed below the operating panel. With fully integrated dishwashers, the operating panel is concealed. Only when you open the appliance, you'll find it integrated in the door's upper edge.
What are the different installation options for dishwashers?
Dishwashers with a customisable design have an operating panel in the same colour as the design elements. With integrated dishwashers, the operating panel is visible and the lower part of the appliance adopts the colour of your kitchen. Fully integrated dishwashers feature an entire front in your kitchen's colour.
How long does the shortest wash programme last?
If you're in a hurry, for example during a party, the Adora SL's sprint programme will clean your dishes in just 19 minutes. And when we say clean, we mean spick and span.
Would you recommend installing a dishwasher in an elevated position?
If there is sufficient space in a tall cabinet, an elevated position can be very useful as there is no need to bend down in order to load and empty the dishwasher. Just remember that the maximum length of the armoured hose is three metres.
I don’t always have enough dirty dishes to load the dishwasher completely. What would you recommend?
Part load – the programme adapts to smaller loads. Far less water is consumed, with a saving of between 1 and 6 litres. The programme runtime is reduced by up to 30 minutes.
I don't always have enough dirty dishes to load the dishwasher completely. What would you recommend?
The «Upper rack» only function makes a ZUG dishwasher even more flexible and will save 2.6 litres of water, depending on the wash programme.
How much water is used in a dishwasher during a wash cycle compared to a hand wash?
When washing items by hand, around 40 litres of water must be heated up. With V-ZUG's best appliances, this figure is reduced by almost 90 %, with the Adora SL requiring just 5 litres of water.
How much water does a dishwasher consume compared to doing the dishes by hand?
A dishwasher is such a valuable domestic helper that you can hardly imagine life without it. In recent years, dishwasher's water and energy consumption has been significantly reduced. This means that having an appliance clean the dishes is no longer just a time saver. Today, it is also much more economical and better for the environment than doing the dishes by hand. To clean the amount of dishes a ZUG Adora tackles in a single wash cycle, you would consume up to 40 litres of water, while the Adora manages with just 12.
Do I still need to add salt to the dishwasher if I am using all-in-1 tabs?
Yes, absolutely! The salt is needed to regenerate the dishwasher's integrated softening unit. The softening unit descales the water that flows through the dishwasher. If the water is not descaled, limescale builds up on the integrated components in the dishwasher. The all-in-1 tabs only soften the water which enters the dishwasher when a programme is selected. This is only partly effective, as each tab contains only a limited amount of salt.
Do I still need to add a rinse aid to the dishwasher if I am using all-in-1 tabs?
Yes, absolutely. For optimum cleaning and drying results, we always recommend adding rinse aid to the dishwasher. The amount of rinse aid in the tabs is not sufficient to achieve optimum drying results.
Can I also connect the dishwasher to a hot water supply?
You can set up our dishwashers for use with hot water. To do this, you will need to select the hot water function in the user settings. The dishwasher will now work in an operating mode adapted for use with hot water.
What should I do if an error message such as A1 appears on the display?
Please first check the operating instructions to see if the solution is given there. If not, please call our free service number on 0800 850 850.
Can I also put wine glasses in the lower basket?
Yes, you can use the lower basket glass compartment to put wine glasses in the lower basket. The glass compartment can easily be placed in the lower basket and can hold several wine glasses, drinking glasses and cups. You can order the glass compartment as an accessory set from our online shop.
Can I put all dishes in the dishwasher?
We recommend the following: Not all dishes are suitable for cleaning in a dishwasher. - Wash items made of wood or plastic that are sensitive to alkalis or heat by hand. - Earthenware tends to crack and splinter. - Glass and porcelain prints are only resistant to a limited extent and may dissolve over time. - Glass can become cloudy depending on the type and the detergent used. Check with your glass supplier whether the glass is dishwasher-safe. - Tension may develop in polished and thick-walled crystal glasses and bowls, which may lead to breakages. - Do not wash dishes with stickers. Dissolved stickers can block the filter system. - Objects made of silver, copper and tin tend to stain brown or black. - Aluminium tends to form stains. Wash aluminium separately or by hand.
What kind of design is recommended? Should I choose a framed hob or one that is flush with the worktop?
This is primarily an aesthetic question, but also depends on the kind of worktop you have. Flush hobs are mainly installed with stone worktops. However, make sure that the hob can be accessed from underneath the worktop.
