V‑ZUG know-how: FAQ

No – the photocatalysis process only removes odours and does not apply odorous or odour-masking substances to the fabric. A cupboard deodoriser can be used to match the scent to your liking.

The RefreshButler actually eliminates odorous substances, thereby removing odours with a lasting effect. Other appliances simply mask odorous substances with perfume or odour-masking scents during the refresh programme.

If the laundry is dried in a room, the humidity must be transported out of the room through ventilation in order to prevent humidity damage, such as the formation of mould on walls. By ventilating, a lot of heating energy is lost in winter, which increases heating costs. DualDry removes the humidity from the air. This means that ventilation is required less frequently. Furthermore, the laundry can also be dried in rooms without windows, meaning an extra room is not required.

Because the cutlery drawer is located at the top of the dishwasher, loading cutlery is ergonomic and puts less strain on your back. The cutlery drawer is designed so that the cutlery does not come into contact with each other, enabling optimal cleaning and protecting your expensive cutlery. Espresso cups can be placed in the central part of the cutlery drawer. Thanks to the cutlery drawer, the cutlery basket in the lower basket is no longer required, leaving more space for plates and other items.

V-ZUG offers the appliance hygiene function in AdoraWash Vx000 washing machines. It appears at regular intervals on the appliance. The programme cleans the drum interior (while it is empty) at the maximum temperature, eliminating any bacteria that might lead to unpleasant odours.

Specifically designed with night-time usage in mind, the Silent programme emits no noise at all. During the night, the programme can last longer, but needs to be as quiet as possible – which is exactly what the Silent programme offers.

No. Both detergent dispensers are supplied with the washing machine and can be immediately filled with the desired liquid agents or softeners.

OptiDos can play a valuable role in your daily routine. You no longer have to think about dosing the detergent. V-ZUG has also made the operation and selection of the correct programme as easy as possible. 3 clicks are sufficient to start the washing machine with the desired programme and automatic dosing.

The AdoraWash Vx000 washing machines are equipped with the partial load water and energy economy function as standard. It is completely automatic and checks how much washing is in the drum before the start of every wash cycle, achieving water savings of as much as 60% compared with using the maximum amount of water in the drum.

All our latest washing machines (Adora) and tumble dryers (Adora) are available with the door hinges on the right-hand or left-hand side. This means you can choose the most suitable version for your circumstances.

As with many other electronic appliances, it can help to unplug the appliance and disconnect it from the power for 10 seconds. This reboots the system so that minor faults can be fixed.

Indeed, thorough spinning reduces the time and energy required to dry your laundry. Creases caused during spinning will be largely flattened out in the tumble dryer.

The trend is currently for liquid detergents and is moving away from powder. Tabs are hardly a thing yet when it comes to laundry. Percentages: 68% liquid, 26% powder and 6% caps/tabs (source: Mibelle Group, October 2018)

The FoodCenter, CombiCooler Supreme and the Freezer Supreme (appliances in the Supreme line are only available in selected markets) are all equipped with an ice maker, which can dispense ice cubes, crushed ice or iced water. Perfect for cocktail parties!

By pulling out the OptiDos drawer, the load capacity for both dispensers is shown on the touch display and whether or not there is sufficient detergent. If the filing level is low, a notification will automatically appear on the display after the wash (without pulling out the detergent dispenser drawer).

The break-proof glass shelves are height-adjustable, which means you can make space for larger items in your fridge. Some models have perfected the art of space saving: they feature divided shelves whose front half can be pushed towards the back of the fridge to free space for tall items on the bottom shelf.

The 0°C zone (at high humidity) provides the ideal climate to double the storage time of fresh vegetables, salad and herbs.

Yes, you can use the lower basket glass compartment to put wine glasses in the lower basket. The glass compartment can easily be placed in the lower basket and can hold several wine glasses, drinking glasses and cups. You can order the glass compartment as an accessory set from our online shop.

This is primarily an aesthetic question, but also depends on the kind of worktop you have. Flush hobs are mainly installed with stone worktops. However, make sure that the hob can be accessed from underneath the worktop.

Yes, there are –  the 40 °C and 60 °C Sprint programmes. Both of these are able to run with very little water and are gentle on your washing.

The V-ZUG Special Care Drum has 14,000 holes to protect delicate fabrics and prevent wear and tear from friction during the washing process.

This slider concept makes cooking even more fun: adjust the heat levels by sliding your finger over the controls.

With MonoFridge, you can transform the freezer compartment into a standard refrigerator in just a few hours, freeing up even more space for fresh food.

You can use the delayed start function to set your electricity provider’s low rate times up to 24 hours in advance and use the machine during these times. The current range of AdoraWash washing machines also features the intelligent OptiTime delayed start function. If you use OptiTime at night, for example, and combine it with low electricity rates, you can make energy savings of up to 63% per wash cycle.

To avoid wasting water and electricity, the ingenious V-ZUG sensor system ensures that consumption precisely corresponds to the actual amount and type of laundry. This means that, with the economical V-ZUG washing machines, you can easily wash a smaller amount of laundry without wasting precious resources.

With the new Adora model, VAS compensates an unbalanced load during the spinning phase. This means the machine runs particularly smoothly and quietly. Structure-borne sound and its transmission to adjacent rooms are greatly reduced, which makes the Adora ideal for use in apartments or in buildings with an air-proof envelope such as those built according to the MINERGIE® standard. As documented by official tests, the V-ZUG Adora with VAS conforms perfectly to the stringent requirements of SIA standard 181.

The exhaust duct should be as short as possible and have as few bends and curves as possible. Ideally, it should have a diameter of 150 mm. Each additional metre added to the exhaust duct and each additional bend will create resistance, reducing the power of the range hood. A more powerful range hood cannot compensate for a poorly designed exhaust duct. This will only result in increased losses and noise levels. Reducing the diameter of the exhaust duct should be avoided where possible – due to the increased flow rate, this will also lead to increased noise levels.

There are different solutions to suit you – whether you want your range hood to be an eye-catching design feature or for it to be discreetly integrated into your kitchen. On the wall If you want to make your range hood stand out, then a wall hood is a great choice. Wall hoods are also available as slanted versions which provide ample headroom. They are installed on the wall directly above the hob. Integrated into the kitchen units If you would rather incorporate the hood into the kitchen so that it is virtually invisible, then we recommend a built-in range hood with a glass canopy, a flat-panel range hood or an integrated range hood. These are perfect for kitchens in which you need to make clever use of the space. On the ceiling Range hoods designed for ceiling installation are the perfect solution in open-plan kitchens that feature a free-standing cooking island. Choose your favourites from our elegant ceiling range hoods and our wide range of attractive island hoods. Downdraft or in the hob itself Without long detours, cooking vapours are whisked away at the very place where they first develop – on the hob itself. Our integrated hob hood, the pull-out downdraft and the induction hob with integrated range hood offer increased headroom and extract the vapours downwards.

The level of noise emitted by a range hood depends on the model and extracted air system chosen. In the case of extracted air range hoods, the following rule applies: the smaller the diameter of the exhaust duct, the louder the appliance. As a result, we recommend using a pipe diameter of 150 mm in extracted air mode.

The material is a flame-retardant plastic blend, which is self-extinguishing with a V0 classification as per the UL94 standard.

The nozzle produces hot water for tea and other hot drinks. It also lets you conveniently froth cold milk for a delicious cappuccino or hot chocolate.

Steam and odours rise at a maximum rate of one metre per second. The V-ZUG hob hood or hob with integrated range hood extracts the air using a cross current that is higher than the rising speed of the cooking vapour. As a result, cooking vapours and odours can be effectively extracted straight away at the hob.

Cooking vapours can be extracted without any problems in the case of pots up to 20 cm tall. For pots that are over 21 cm tall, we recommend placing the pot lid at an angle in order to direct the steam towards the range hood.

If the laundry room or drying room are also to be connected to the comfort ventilation system, the two systems (comfort ventilation and DualDry) will complement each other when drying wet laundry. This means that increased air humidity in the room is reduced (dehumidified) both by the comfort ventilation system and by our dryer. There may be a problem if the target room humidity of the comfort ventilation system is set higher than that of the dryer. This would mean that the comfort ventilation system becomes permanently moist and our dryer would be permanently dehumidified (especially with our moisture control programme). This seems highly unlikely to me, since a laundry room generally calls for a dry climate and the recommended target room humidities of the comfort ventilation system are somewhat lower than ours – see below).

You can find detailed planning information in our planning guide. For more advanced range hood topics and advice about what to consider during the planning stage, please refer to our TechInfo.

The EasyCook function provides you with helpful default settings for over 100 selected foods – so you can cook quickly and with confidence even without a recipe. Simply select the desired food under EasyCook, and the appliance will immediately suggest one or more cooking methods. The selection of foods and recipes can be customised. The «Nutritional style» filter setting can be used to remove foods that are not required at the touch of a button. For example, meat can be deselected if the user is a vegetarian. The «National cuisines» filter, on the other hand, expands the range of dishes to include country-specific recipes and can be quickly adapted to your personal culinary style.

Ideally so that the dry air flow of the DualDry flows directly on the laundry. However, the laundry also dries if the positioning is less ideal. The customer is free to install the hangar as they like. In an apartment building, the washing line is usually at a height of 180 - 190 cm. The washing line should not be lower than the air release flap.

Our cookers, ovens and steamers are all classified in the most economical energy efficiency class A or better.

For safety reasons, we recommend that the cooking area is always well lit.

Three levels are available in OptiLink mode that vary in terms of their reaction times and the maximum possible power level. Level 1: Silent mode – reaction time 60 seconds and maximum power level 2 Level 2: Standard mode – reaction time 45 seconds and maximum power level 3 Level 3: Intensive mode – reaction time 20 seconds and maximum power level Intensive You can easily select whichever operating mode you want. When the appliance is switched off, press the "Light" and "Automatic run-on" buttons at the same time. The operating mode that is currently selected will be shown on the power level display. You can change the operating mode by pressing the power button. The selected setting will be saved 5 seconds after the last input.

Some range hoods are equipped with a warning light that shows you when the metal grease filter needs to be cleaned. The operating hours counter can be used to roughly estimate whether the metal grease filter is full or not.

The cooking space is heated by heating elements at the top and bottom. This feature is suitable for cakes, biscuits, bread and roasted meat. For a crispy result, we recommend using the dark enamel tray.

A heating element behind the hot air diffuser plate heats up the air inside the cooking chamber, which is circulated evenly. The feature is suitable for cakes, biscuits, bread and roasted meat on two levels. Set the temperature approx. 20 °C lower than for top/bottom heat.

In room air laundry drying mode: Extra dry, Standard dry, Iron dry, Damp, Timed drying (up to 3 hours), Moisture control programme.

Inspiration and ideas for baking and steaming are provided in the nine recipe books «With a passion for detail». We have developed a wide variety of recipes that are designed to suit the appliances in the Excellence Line. The stored recipes are called up automatically on the display and the specified settings are performed in the right order to save time and effort while cooking. Cooking with these recipes automatically prompts you to use operating modes you aren’t familiar with, helping you to get to know the appliance better.

Dishwashers with a customisable design have an operating panel in the same colour as the design elements.  With integrated dishwashers, the operating panel is visible and the lower part of the appliance adopts the colour of your kitchen. Fully integrated dishwashers feature an entire front in your kitchen's colour.

If there is sufficient space in a tall cabinet, an elevated position can be very useful as there is no need to bend down in order to load and empty the dishwasher. Just remember that the maximum length of the armoured hose is three metres.

Use dishes that are dishwasher-proof or made from ceramics, heat-resistant plastics or glass. If you're cooking with low temperatures and short heating times, pasteboard and paper will do as well, and so will heat-resistant plastic bags or wrapping foil.

We recommend only using durgol swiss steamer for descaling.  Standard descaling solutions are not suitable as they may contain foam-creating additives or not be effective enough. Using a different descaler could cause overfoaming, inadequate descaling or, in extreme cases, damage to the appliance.

The DualDry is extremely energy-efficient. In tumble drying mode, it meets the requirements for energy efficiency class A++ and in room air laundry drying, the requirements for energy efficiency class A1.