V‑ZUG know-how: FAQ

The FreshControl Zone provides the optimum conditions for storing meat, fish, poultry and sausages for longer at temperatures around freezing point, meaning you can enjoy fresh food without having to go out shopping every day. Often referred to as the 0-degree zone, the FreshControl Zone is perfect for this when humidity is low.

In spite of a great number of studies, scientists so far have found no proof that electromagnetic fields pose any environmental or health risks. Like any domestic appliance, induction hobs generate an electromagnetic field. However, the field is many times less powerful than that generated by an electric razor, a hair dryer or a power drill. To find out more visit www.fea.ch, the website of the Swiss Association of the Domestic Electrical Appliances Industry.

All appliances are guaranteed to have low external door temperatures. In the case of normal ovens and steamers, a triple-layer glass door ensures safe operation while cooking. Pyrolytic self-cleaning ovens actually have a four-layer glass door concept. Thanks to the innovative door concept in the Advanced and Excellence Line, the door is ventilated with air from the room, thereby keeping the temperature of the outer door lower than it is for the standard models. What’s more, active appliance door ventilation also enables lower outer door temperatures for pyrolytic self-cleaning appliances.

The EasyCook function provides you with helpful default settings for over 100 selected foods – so you can cook quickly and with confidence even without a recipe. Simply select the desired food under EasyCook, and the appliance will immediately suggest one or more cooking methods. The selection of foods and recipes can be customised. The «Nutritional style» filter setting can be used to remove foods that are not required at the touch of a button. For example, meat can be deselected if the user is a vegetarian. The «National cuisines» filter, on the other hand, expands the range of dishes to include country-specific recipes and can be quickly adapted to your personal culinary style.

The cooking space is heated by heating elements at the top and bottom. This feature is suitable for cakes, biscuits, bread and roasted meat. For a crispy result, we recommend using the dark enamel tray.

The PizzaPlus programme combines hot air with bottom heat. This allows pizzas, Italian focaccias, quiches and flans to achieve a golden-brown surface and crispy base.

Range hoods need enough replacement air to guarantee optimum extraction performance. You can ensure this by opening a window or incorporating a replacement air unit. If there is insufficient replacement air, this can create negative pressure (a vacuum) – the range hood will become significantly louder and it will have difficulty conveying the cooking odours outside.

Microwave ovens have many advantages, and even highly popular with demanding professional chefs. Tender vegetables, fish and meat can be cooked using only a small amount of water and without fat or salt. The result: healthy, low calorie meals whose vitamins are perfectly preserved. The food retains its natural colour and aspect as well as its nutrients and taste. You can quickly and gently defrost frozen food and prepare an entire meal in virtually no time at all.

Three levels are available in OptiLink mode that vary in terms of their reaction times and the maximum possible power level. Level 1: Silent mode – reaction time 60 seconds and maximum power level 2 Level 2: Standard mode – reaction time 45 seconds and maximum power level 3 Level 3: Intensive mode – reaction time 20 seconds and maximum power level Intensive You can easily select whichever operating mode you want. When the appliance is switched off, press the "Light" and "Automatic run-on" buttons at the same time. The operating mode that is currently selected will be shown on the power level display. You can change the operating mode by pressing the power button. The selected setting will be saved 5 seconds after the last input.

Not suitable for microwave use are cast iron pots, pans, sheet pans, aluminium foil, tin cans, cake trays, dishes with gold rims or metal decorations and food thermometers.

20 years ago, our dishwashers would still use 38 litres of water. Now, our SL line dishwashers start from as little as 5 litres of water in the Automatic programme.

Dishwashers with a customisable design have an operating panel in the same colour as the design elements.  With integrated dishwashers, the operating panel is visible and the lower part of the appliance adopts the colour of your kitchen. Fully integrated dishwashers feature an entire front in your kitchen's colour.

If there is sufficient space in a tall cabinet, an elevated position can be very useful as there is no need to bend down in order to load and empty the dishwasher. Just remember that the maximum length of the armoured hose is three metres.

No. If the appliance door reaches its stopping point or encounters resistance, movement is stopped. The appliance door is uncoupled from the drive at a certain angle and can be moved freely. If an appliance door with AutoDoor is stopped manually, you must press the button again or close the appliance door manually to reset it.

Bread, rolls and plaited loaves can be achieved at the push of a button using the professional baking application, delivering bakery-level quality. The application provides support right from the process of the dough rising and creates the perfect environment for making the dough ready to bake in the shortest possible time. The combination of hot air and steam keeps the food from drying out while baking and achieves a golden-brown surface. It allows puff pastry dishes to achieve a highly aerated finish.

All ovens and steamers have an efficiency rating of A or higher. The higher the comfort level, the better the energy label.

The cooking chamber is heated simultaneously by steam and hot air. The food is heated up or cooked by steaming. This feature is suitable for cooking vegetables, rice, cereal products, pulses and egg dishes, for poaching meat, fish and poultry, for making yoghurt and for sterilising. To keep cleaning to a minimum, it is best to slide the stainless steel tray under the perforated cooking tray and collect the small amount of residual water in it.

A heating element behind the hot air diffuser plate heats up the air inside the cooking chamber, which is circulated evenly. The feature is suitable for cakes, biscuits, bread and roasted meat on two levels. Set the temperature approx. 20 °C lower than for top/bottom heat.

The CombairSteamer fits best in an existing niche (762 mm) for a standard oven or cooker. These appliances combine a complete oven and steaming functions. CombairSteamers offer all the steaming programmes of a steam cooker and the classic functions of an oven – such as hot air, top/bottom heat and grill. If expanding the niche is possible, we recommend the classic combination of a 45 oven and a 45 CombiSteamer, allowing you to benefit from the flexibility of having two cooking chambers.

The water tank holds one litre of water, which is sufficient for different steaming periods and is dependent on the temperature and the nature of the food. With Vacuisine, it is possible to reach over 48 hours of cooking time without having to refill the water tank. The water tanks in the Excellence Line can be cleaned in a dishwasher.

A heating element behind the hot air diffuser plate heats up the air inside the cooking chamber, which is circulated evenly. Steam is then introduced into the cooking chamber. The use of steam can improve heat transfer to the food. Incidentally, steam over 100 °C is not visible. The programme is particularly suitable for gratins, casseroles, meat, frozen products, chestnuts, puff and yeast pastry, bread and convenience products on 1 or 2 levels.

After steaming, there will be both condense water in the cooking space and residual water in the internal water system. Once the cooking space has cooled to hand warm, use a soft cloth or sponge to remove condense water and any food particles. Wipe dry with a soft cloth. When the message, "Do not remove the water tank" disappears, the internal water system has emptied and the water tank may be removed, emptied and dried before reinserting. This should be done after a cooking session with steam. For dried-on soiling, the Steam cleaning or Intensive cleaning programmes make cleaning easier.

The new Excellence Line steamers and combi-steam cookers can be cleaned with little effort thanks to the stainless-steel cooking chamber. Guided programmes remove the dirt automatically. For tough soiling, we have developed a special cleaning solution – the SteamerCleaner.

The optional fully extending runner allows you to remove up to three baking trays safely and conveniently from the baking chamber. This is particularly practical when basting a piece of meat or for removing biscuits or a flan from the baking tray.

The advantages are clear – efficient, powerful, finely regulated and fast steam build-up, quick climate change, needs-based consumption of water and energy, water is pumped back into the water tank after the cooking process, and no stagnant water remains in the pipes.

Fully extending runners are not offered because they can affect the microwave field, leading to uneven heating and potentially compromising cooking results. By dispensing with them, we ensure consistently perfect cooking performance.

According to the standard, combined appliances with microwave ovens are not allowed to have energy labels. We have been reprimanded by the European Standards Committee regarding the MSLQ. That is why we have removed the energy-label from both the PowerSteam and the MSLQ. (We would have otherwise achieved the good rating of A+)

The CombiCookTop V2000 is a sleek cooktop with a fully integrated extractor, now also available in 60 cm width. It allows for drawer or storage space directly below the appliance, making kitchen planning more flexible. The grease filter sits in a removable, dishwasher-safe cassette for easy cleaning. The activated charcoal filter can be lifted out easily, and two filter options are available: a long-life filter, which can be regenerated in the oven up to eight times for a service life of up to three years, helping to reduce maintenance costs; and a standard filter, which is replaced as needed and disposed of with household waste.

The software update improves coil performance, providing faster heating, especially with small pots (Ø 110–150 mm). Operation is now more intuitive, and existing FullFlex appliances can be easily upgraded via the V-ZUG app. The PowerPlus function is now shown directly on the slider next to power level 9, making it quicker and easier to access the highest power.

The new knobs are made of high-quality anodized aluminum and come in Black, Platinum, and Pearl. They are durable, offer a premium look, include a prepared interface for easy connection, and can also be retrofitted later.

The FullFlex hob is available in Black, Platinum, and now also Pearl. The Black version has an even deeper shade for a smoother transition from the display to the frame. Platinum replaces the previous gray colour, offering a more refined and modern appearance. Pearl expands the design palette, providing additional flexibility for easy integration into kitchen designs.

The CookTop V2000 allows customers to choose between the modern V-ZUG single slider or a unique knob control solution. Both options feature an intuitive, attractive user interface. The control knobs are available in V-ZUG design colours Black, Platinum and Pearl and allow quick, precise adjustment of power levels.

The appliance has one fluff filter and two filter mats. Since the gentle stream of air and extremely gentle treatment only remove a small amount of fluff from the fabric, the fluff filter only needs to be emptied occasionally. The appliance automatically detects when the fluff filter is heavily clogged. A notification appears in the display when the fluff filter needs cleaning.

The water hardness controller ensures that the water always has the ideal hardness. This makes the detergent more effective and ensures that the dishes and glasses are treated gently.

Certain hobs have a lateral warming zone with temperature monitoring. Induction hobs offer a warming function for the different cooking zones.