All information concerning the appliance, such as delivery, installation, commissioning (warranty card), demonstration, service contract or troubleshooting, is continuously recorded and can be retrieved at any time via the serial number. For this reason, we always ask for the serial number so that we can provide information or support in the event of an issue relating to an appliance.
The serial number is printed on the appliance type plate and consists of three parts:
«SN» (formerly FN) as an identifying feature
a model number with 3 to 5 digits (e.g. 864)
a serial number (e.g. 000621)
Important: The serial number should also be noted down in the instruction manual so that you always have the number at hand, even years after purchase.