V‑ZUG know-how: FAQ | V-ZUG Eurasian Economic Union

V‑ZUG know-how: FAQ

In our FAQ section, you will find the answers to frequently asked questions about V-ZUG appliances. They are an excellent way to access information quickly.

Search for specific questions and answers here or use filters to find the desired topic.

    • Functions, tips and tricks

    What energy efficiency class does the DualDry have?

    The DualDry is extremely energy-efficient. In tumble drying mode, it meets the requirements for energy efficiency class A++ and in room air laundry drying, the requirements for energy efficiency class A1.

    • Functions, tips and tricks

    Can the start time be programmed?

    The programme start can be individually defined via the delayed start. Furthermore, the controls can be automated via the moisture control programme.

    • Functions, tips and tricks

    How loud is the room air function?

    64 dB(A) in room air operation according to test regulation.

    • Functions, tips and tricks

    Is an artificial odour applied to the fabric during the refresh programme?

    No – the photocatalysis process only removes odours and does not apply odorous or odour-masking substances to the fabric. A cupboard deodoriser can be used to match the scent to your liking.

    • Functions, tips and tricks

    My dishes are still not clean when they come out of the dishwasher – what can I do?

    There are a number of reasons for unsatisfactory cleaning results. The most common are listed below: - Too many dishes are packed too closely together in the dishwasher, preventing the water jets from the spray nozzles from reaching every part of the dishes and resulting in spray shadows. Spray shadows are surfaces on dishes that have been missed by the water jet and are therefore not cleaned. - The dishwasher's spray arms are blocked, meaning that the water spray pressure is too low for proper cleaning. In this case, you can simply remove the spray arms (see the operating instructions) and clean the nozzles under the tap. - Select the RinsePlus user setting on the dishwasher. RinsePlus increases the amount of water and extends the programme duration.

    • Functions, tips and tricks

    How is the odour removal function in the RefreshButler different to other drying cabinet appliances?

    The RefreshButler actually eliminates odorous substances, thereby removing odours with a lasting effect. Other appliances simply mask odorous substances with perfume or odour-masking scents during the refresh programme.

    • Functions, tips and tricks

    Can all textiles be refreshed in the RefreshButler?

    Virtually all of them – but we advise against using the RefreshButler on water-sensitive fabrics such as fur or leather.

    • Functions, tips and tricks

    How does the RefreshButler dry the clothes?

    The integrated heat pump and the ventilation system blow warm air into the interior and whisk away the humid air.

    • Commissioning and operation

    Can you install an extra-high dishwasher under any circumstances?

    Theoretically yes. Please discuss this option with your specialist dealer.

    • Commissioning and operation

    I would like to use dishwasher tabs. Is there anything in particular that I need to consider?

    All-in-1 tabs consist of pressed amounts of powder/rinse agent and salt. Because the substances are pressed, they cannot dissolve quickly enough to achieve their full cleaning effect when used in fast programmes. The amounts of rinse aid and salt are also not enough to achieve the best possible cleaning result. This is why it is essential to add additional salt and rinse aid to the dishwasher! V-ZUG's dishwashers are equipped with the All in 1 function, which can be used with tabs of any kind. You can activate this function for any V-ZUG dishwasher via the user settings. With this function, the dishwasher automatically extends the programme duration by a maximum of 10 minutes for very short programmes, and extends the final drying time by a maximum of 15 minutes. This enables the tabs to dissolve and achieve their full cleaning effect. The All in 1 function also automatically adjusts the use of salt and rinse aid, reducing it by 50 %, and guarantees excellent cleaning and drying results every time!

    • Functions, tips and tricks

    Should I choose a vented dryer or a condenser dryer?

    It depends: for a vented dryer, you'll need to install an air duct leading outside from where you intend to place the dryer.

    • Functions, tips and tricks

    Can I use the tumble dryer for highly delicate items?

    This is what you've been waiting for. The «ultra care» programme dries your delicate items at 55°C in just 90 minutes. A piece of advice: treat your laundry with even more care by giving it ample space in the washing drum.

    • Commissioning and operation

    I don’t always have enough dirty dishes to load the dishwasher completely. What would you recommend?

    Part load – the programme adapts to smaller loads. Far less water is consumed, with a saving of between 1 and 6 litres. The programme runtime is reduced by up to 30 minutes.

    • Commissioning and operation

    I don't always have enough dirty dishes to load the dishwasher completely. What would you recommend?

    The «Upper rack» only function makes a ZUG dishwasher even more flexible and will save 2.6 litres of water, depending on the wash programme.

    • Commissioning and operation

    Are additional accessories required to use OptiDos?

    No. Both detergent dispensers are supplied with the washing machine and can be immediately filled with the desired liquid agents or softeners.

    • Commissioning and operation

    Can organic or soap detergents also be used?

    Yes. In the user settings, modular detergents can be activated by activating the function. This type of detergent is added to the detergent dispenser drawer on the right.

    • Commissioning and operation

    How do I use OptiDos from V-ZUG in everyday life?

    OptiDos can play a valuable role in your daily routine. You no longer have to think about dosing the detergent. V-ZUG has also made the operation and selection of the correct programme as easy as possible. 3 clicks are sufficient to start the washing machine with the desired programme and automatic dosing.

    • Commissioning and operation

    Can I put the tumble dryer on top of the washing machine if I don’t have much space?

    Yes, you can put the tumble dryer either next to or on top of the washing machine. The stacking kits supplied (AdoraWash/AdoraDry) make it safe and easy to install the machines.

    • Commissioning and operation

    Can I also connect the washing machine to a hot water supply?

    Yes, you can –  if you have a solar installation at home, you can use the hot water it generates for the washing machine.  This is an optional feature on AdoraWash Vx000 washing machines.

    • Commissioning and operation

    I want to place the tumble dryer next to the washing machine. Can I choose which side door hinges are fitted?

    All our latest washing machines (Adora) and tumble dryers (Adora) are available with the door hinges on the right-hand or left-hand side. This means you can choose the most suitable version for your circumstances.

    • Commissioning and operation

    Can I also put wine glasses in the lower basket?

    Yes, you can use the lower basket glass compartment to put wine glasses in the lower basket. The glass compartment can easily be placed in the lower basket and can hold several wine glasses, drinking glasses and cups. You can order the glass compartment as an accessory set from our online shop.

    • Commissioning and operation

    What can I do if the machine/display breaks down unexpectedly or stops working correctly?

    As with many other electronic appliances, it can help to unplug the appliance and disconnect it from the power for 10 seconds. This reboots the system so that minor faults can be fixed.

    • Functions, tips and tricks

    What after-sales services does V-ZUG offer its customers?

    When you buy one of our quality appliances, we give you a complimentary demonstration at your home to ensure you make the most of all that our machines have to offer. Our website at www.zugplus.ch is regularly updated with seasonal recipe suggestions for our steamers and for the Microbraun SL. And if you have any cooking-related questions, our cookery hotline is there to help.

    • Functions, tips and tricks

    Can powder-based detergents be used with OptiDos?

    No, the two tanks are only for liquid detergent. However, washing with powder is still possible with the AdoraWash V4000 OptiDos, at any time and without technical modification.

    • Functions, tips and tricks

    Are there fridges with an integrated icemaker?

    The FoodCenter, CombiCooler Supreme and the Freezer Supreme (appliances in the Supreme line are only available in selected markets) are all equipped with an ice maker, which can dispense ice cubes, crushed ice or iced water. Perfect for cocktail parties!
    • Functions, tips and tricks

    Why are grease stains or other stains left on the washed laundry?

    We recommend checking the dosage setting of the selected OptiDos dispenser and, if necessary, adjusting it in accordance with the currently used agent. Here, we recommend the quantity stated by the manufacturer for 4–5 kg of laundry. The water hardness set may also need to be checked or a powder-based wool detergent (contains bleach) used.

    • Functions, tips and tricks

    How can I safely place big bottles in the fridge?

    Certain appliances feature a bottom compartment complete with bottle drawer, which offers vertical storage for many large bottles in a handy removable basket. A bottle rack for horizontal storage is also available in certain models.
    • Functions, tips and tricks

    Induction hobs offer a PowerPlus function. What is it for?

    The PowerPlus function offered by almost all induction hobs helps you save time. If, for example, you need to heat up a large quantity of water, you can have a cooking zone work at an increased power level of up to 140%. PowerPlus puts up to 3700 watts at your disposal.
    • Functions, tips and tricks

    How do I know long the tank content will last?

    By pulling out the OptiDos drawer, the load capacity for both dispensers is shown on the touch display and whether or not there is sufficient detergent. If the filing level is low, a notification will automatically appear on the display after the wash (without pulling out the detergent dispenser drawer).

    • Functions, tips and tricks

    What different kinds of hobs are available?

    There are radiant hobs, which are controlled via a stove or switch box (formerly Quicklight). By contrast, autarkic radiant hobs (formerly Toptronic) and induction hobs feature controls situated directly on the glass surface. The space saved in this way can be used by fitting an additional 1/6th drawer. Cooking by forced induction is the nec plus ultra for the chef's home kitchen. The CombiCookTop range (formerly Fusion) includes induction hobs that have an extractor  embedded in the hob.
    • Functions, tips and tricks

    What can be filled in the OptiDos dispensers?

    The following liquid detergents may be added to each dispenser: Universal detergent, colour detergent, fine detergent, softener, wool detergent, baby detergent, detergent for black clothes, detergent for white clothes, outdoor detergent. The dispensers can be flexibly filled according to personal requirements. Both dispensers with detergent, both dispensers with softener, one dispenser of detergent and one dispenser of softener, only one dispenser used with detergent or softener. The dispensers are also easily emptied if necessary and filled with another agent.

    • Functions, tips and tricks

    What is the purpose of a hob with three cooking zones?

    As steamers are becoming increasingly popular, we have found that people tend to use fewer pots and pans in their cooking. This is why we have introduced hobs featuring only three cooking zones that are more generously spaced.
    • Functions, tips and tricks

    Why do I need the quick-cool/quick-freeze function?

    Food freshly stored in the cooling or freezing compartment can be cooled quickly and gently using the fast cool or fast freeze function.
    • Functions, tips and tricks

    Why do I need the holiday function?

    With appliances featuring separate temperature control, the holiday function can be used to switch off the fridge compartment while the freezer remains in operation. This is recommended to increase energy efficiency when you're away for longer periods of time.
    • Functions, tips and tricks

    Why does the wine cooler feature two temperature zones?

    The two cooling zones are vertically adjustable and can be set to two different precise temperatures suitable for white and red wine, respectively. Available temperatures range from 5 to 18°C.
    • Functions, tips and tricks

    Why do I need the Indoor Ice System (IDI)?

    The IDI is a convenient way of dispensing ice cubes, ice chips and ice water. The sensor-controlled ice cube maker automatically provides the correct amount. The IDI is integrated into the fridge door instead of the freezer, which means you gain 20% of freezer space.
    • Commissioning and operation

    Are my pans suitable for use with an induction appliance?

    Use a magnet to test whether your pans can be used with an induction hob. If the magnet sticks to the base of your pan, you're ready to go, otherwise, the pan will not work with an induction hob.

    • Functions, tips and tricks

    I have sensitive skin that reacts to any traces of detergent left on my washing. How can my washing machine help with this?

    Around 30% of the Swiss population have sensitive skin, which means that they need their laundry to be washed even more thoroughly than usual. The skin protection programme in AdoraWash appliances is there to help with this by using a specially optimised rinsing procedure and ensuring that water penetrates the laundry extremely effectively. The V-ZUG Special Care Drum also whisks away any remaining traces of detergent. These features help to make skin irritation and itching from leftover detergent a thing of the past.

    • Functions, tips and tricks

    Which colours are available for refrigerator front panels?

    The refrigerators can be supplied with White or Nero fronts. It is also possible to attach your own fronting in order to integrate the refrigerator into your kitchen.
    • Commissioning and operation

    Are there health risks involved with using induction hobs?

    In spite of a great number of studies, scientists so far have found no proof that electromagnetic fields pose any environmental or health risks. Like any domestic appliance, induction hobs generate an electromagnetic field. However, the field is many times less powerful than that generated by an electric razor, a hair dryer or a power drill. To find out more visit www.fea.ch, the website of the Swiss Association of the Domestic Electrical Appliances Industry.

    • Functions, tips and tricks

    What is meant by MonoFridge mode?

    With MonoFridge, you can transform the freezer compartment into a standard refrigerator in just a few hours, freeing up even more space for fresh food.
    • Maintenance and Cleaning

    What makes induction hobs so easy to clean?

    Induction hobs are impressively fast. They react quickly and are finely adjustable, which means liquids will rarely boil over, if ever. As the heat is generated in the base of the pan only, the glass around the cooking zone is hardly warmed up at all. Therefore spilt food won't burn and the hob can be cleaned easily with a damp cloth.
    • Commissioning and operation

    What is the most economical way to use a refrigerator?

    Minimise your energy consumption and costs by defrosting your refrigerator regularly, positioning it in a cool place, not on the balcony, letting warm food cool down before placing it in the fridge and tightly covering liquids such as sauces.
    • Functions, tips and tricks

    What actions can I take to prevent undesirable odours?

    To make sure the range hood works as effectively as possible, switch it on three to five minutes before you start cooking. This allows an air flow to be established in the room so that vapours and odours can be conducted away quickly. To prevent the build-up of negative pressure and support the extraction of cooking odours, fresh air must be supplied at the same time. As a result, the following rules apply: always open a window when using air extraction solutions. Once you have finished cooking, keep the fan running for another five to ten minutes. Many range hoods have an automatic run-on function for this purpose. In particular, frying pans should be left under the range hood if they are still hot because they can still disperse odours even after you have finished cooking.
    • Functions, tips and tricks

    How long will the LED lights last in my range hood?

    Since 2019, all our range hoods have been equipped exclusively with energy-saving LED lights. LEDs have energy-efficient properties plus a long service life.

    • Functions, tips and tricks

    What should I bear in mind when planning and installing an exhaust duct?

    The exhaust duct should be as short as possible and have as few bends and curves as possible. Ideally, it should have a diameter of 150 mm. Each additional metre added to the exhaust duct and each additional bend will create resistance, reducing the power of the range hood. A more powerful range hood cannot compensate for a poorly designed exhaust duct. This will only result in increased losses and noise levels. Reducing the diameter of the exhaust duct should be avoided where possible – due to the increased flow rate, this will also lead to increased noise levels.
    • Functions, tips and tricks

    What is the purpose of the hot water and steam nozzle?

    The nozzle produces hot water for tea and other hot drinks. It also lets you conveniently froth cold milk for a delicious cappuccino or hot chocolate.

    • Functions, tips and tricks

    What exactly is V-ZUG WetClean?

    WetClean heralds the dawn of a new era in the laundry room. Now you can machine-wash even your particularly delicate favourite clothes. Be it your little black dress, your ball gown or a delicate, frilly blouse, as long as your treasured outfits can be washed with water, just put them in the washing machine. Provided, that is, you have an Adora SLQ. ZUG makes a point of using water intelligently as well as economically. We have developed an innovative technology that harnesses the gentle power of water to wash especially delicate garments. The new Adora SLQ features a separate internal water cycle. A special distribution nozzle smoothly soaks the laundry by spraying water over it, a highly gentle cleaning process that amounts to a textile, wellness programme.

    • Functions, tips and tricks

    What is the purpose of the textile type programme?

    The Adora SLQ and Adora SL models automatically select the appropriate wash programme for different types of laundry such as jeans, baby clothes or net curtains. The baby garments programme, for example, ensures that your little one's clothes turn out perfectly hygienically clean. Microbiological tests by the Veritas laboratory have confirmed its effectiveness.

    • Functions, tips and tricks

    What is the purpose of the night economy programme?

    The Adora night economy programme reduces energy consumption by 40% and water consumption by 20%. You can make use of lower night electricity rates and protect the environment. What's more, the Adora is very quiet.

    • Functions, tips and tricks

    Is it possible to use an extracted air or a recirculation air solution in conjunction with the Fusion hob with integrated range hood?

    Yes it is – the unit can be installed with either an extracted air or a recirculation air solution.

    • Functions, tips and tricks

    Which range hoods are particularly quiet?

    The level of noise emitted by a range hood depends on the model and extracted air system chosen. In the case of extracted air range hoods, the following rule applies: the smaller the diameter of the exhaust duct, the louder the appliance. As a result, we recommend using a pipe diameter of 150 mm in extracted air mode.
    • Functions, tips and tricks

    What is the purpose of the tilting operating panel?

    Your convenience is important to us. Thanks to the articulated design, you can position the operating panel according to your personal preference.

    • Functions, tips and tricks

    How does the «Tip and go» function work?

    You select a main programme by pressing a singlebutton. This means all the required settings are automatically chosen. If desired, you can select additional programmes or functions by pressing the corresponding buttons. If no button is pressed within 20 seconds, the programme selected will start automatically.

    • Functions, tips and tricks

    How can I save energy and water while doing laundry?

    V-ZUG helps you to do this automatically thanks to the partial load water and energy economy function and EcoManagement. The latter shows you in advance whether your choice of programme is going to use large or small amounts of energy and water.  The OptiTime delayed start option also helps you to save lots of energy if you have a bit of spare time.

    • Functions, tips and tricks

    What is EasyCook and how do the filter functions work?

    The EasyCook function provides you with helpful default settings for over 100 selected foods – so you can cook quickly and with confidence even without a recipe. Simply select the desired food under EasyCook, and the appliance will immediately suggest one or more cooking methods. The selection of foods and recipes can be customised. The «Nutritional style» filter setting can be used to remove foods that are not required at the touch of a button. For example, meat can be deselected if the user is a vegetarian. The «National cuisines» filter, on the other hand, expands the range of dishes to include country-specific recipes and can be quickly adapted to your personal culinary style.

    • Functions, tips and tricks

    Can an existing cooker or oven be replaced with a steamer?

    The CombairSteamer fits best in an existing niche (762 mm) for a standard oven or cooker. These appliances combine a complete oven and steaming functions. CombairSteamers offer all the steaming programmes of a steam cooker and the classic functions of an oven – such as hot air, top/bottom heat and grill. If expanding the niche is possible, we recommend the classic combination of a 45 oven and a 45 CombiSteamer, allowing you to benefit from the flexibility of having two cooking spaces.

    • Functions, tips and tricks

    What about the consumption values / energy efficiency of ovens and steamers?

    Our cookers, ovens and steamers are all classified in the most economical energy efficiency class A or better.

    • Functions, tips and tricks

    What is V-ZUG BakeOmatic?

    Whether it’s your own creation, something spontaneous or a recipe from a book, everything is fully automated! With V-ZUG BakeOmatic, there is no need to enter the cooking duration, temperature, operating mode or weight manually. Whether it’s a carefully thought out menu for guests or something you’ve thrown together using ingredients from the garden, refrigerator or pantry, BakeOmatic always delivers quick, simple and tasty results. Thanks to unique sensor technology in the climate control system (CCS) with active ventilation valve, your oven cavity will maintain ideal cooking conditions for your dish. Your steamer or oven will automatically detect the weight and size of the dish and will select the best sequence of the various operating modes with exactly the right temperature and duration. What’s more, you can find out exactly when the dish will be ready just moments after you begin.

    • Functions, tips and tricks

    What are the advantages of baking with hot air over traditional top/bottom heat?

    Advantages over traditional top/bottom heat are that the results are comparable to what you can buy at a bakery. The V-ZUG hot-air concept achieves much more efficient (hot) air distribution because the hot air circulates in the oven cavity and the heat cooks the top and bottom of the baked goods more evenly. What’s more, you can even bake on two levels at the same time using hot air.

    • Functions, tips and tricks

    Is there a heating mode for pizza and flans?

    The PizzaPlus programme combines hot air with bottom heat. This is what makes your pizza, quiche or fruit tart base wonderfully crispy.

    • Functions, tips and tricks

    How do I achieve perfectly tender meat?

    The patented automatic soft roasting mode guarantees automatic, dynamic control over the food probe temperature. The meat becomes tender, stays juicy and is perfectly cooked. Combined with the new three-point food probe, the meat is prepared to perfection at the push of a button – cooking it to exactly the right level so that it can be served when you want.

    • Maintenance and Cleaning

    Does the DualDry require maintenance?

    Apart from the usual cleaning processes, no further maintenance is required.

    • Maintenance and Cleaning

    How do I need to clean the DualDry?

    The DualDry is cleaned like an Adora heat pump dryer. This means that the fluff filter should be regularly cleaned and the air inlet flap wiped with a damp cloth. The front insertion can be rinsed under running water.

    • Maintenance and Cleaning

    Why is it so important to clean the dryer's fluff filters on a regular basis?

    Blocked fluff filters and filter pads weaken the airflow. This means the laundry takes more time and energy to dry. This is why the fluff filters and filter pads should be cleaned regularly as stated in the operating manual.

    • Functions, tips and tricks

    How does hot air work?

    A heating element behind the hot air diffuser plate heats up the air inside the cooking chamber, which is circulated evenly. The feature is suitable for cakes, biscuits, bread and roasted meat on two levels. Set the temperature approx. 20 °C lower than for top/bottom heat.

    • Functions, tips and tricks

    How does the hot air humid programme work?

    A heating element behind the hot air diffuser plate heats up the air inside the cooking chamber, which is circulated evenly. Any moisture escaping from the food is kept to a minimum within the cooking chamber. The food retains its moisture. The feature is suitable for gratins, casseroles, bread and yeast pastries on two levels.

    • Functions, tips and tricks

    How do I connect my hob to the range hood so that I can use OptiLink?

    Connecting, or pairing, your V-ZUG built-in range hood with our networkable hobs is a breeze.
    • Functions, tips and tricks

    What are the benefits of the stored recipes?

    Inspiration and ideas for baking and steaming are provided in the nine recipe books «With a passion for detail». We have developed a wide variety of recipes that are designed to suit the appliances in the Excellence Line. The stored recipes are called up automatically on the display and the specified settings are performed in the right order to save time and effort while cooking. Cooking with these recipes automatically prompts you to use operating modes you aren’t familiar with, helping you to get to know the appliance better.

    • Commissioning and operation

    What are the benefits of microwave cooking?

    Microwave ovens have many advantages, and even highly popular with demanding professional chefs. Tender vegetables, fish and meat can be cooked using only a small amount of water and without fat or salt. The result: healthy, low calorie meals whose vitamins are perfectly preserved. The food retains its natural colour and aspect as well as its nutrients and taste. You can quickly and gently defrost frozen food and prepare an entire meal in virtually no time at all.

    • Functions, tips and tricks

    Does the unit have a discharge pump?

    Yes, a discharge pump is installed. The maximum feed height of the discharge height is 1.2 m.

    • Functions, tips and tricks

    It is possible to dry laundry in the drum and in the room at the same time?

    No, only one operating mode works at a time.

    • Functions, tips and tricks

    Where and how high may the syphon be?

    The maximum feed height of the discharge height is 1.2 m.

    • Functions, tips and tricks

    Where does the extracted water go?

    The DualDry has an integrated discharge pump. The water is directed into a syphon with a hose.

    • Commissioning and operation

    Do I need to air the room when I use my range hood?

    You should always ensure there is a supply of replacement air when the range hood is running. In the case of a recirculation air range hood, this enables air that is still moist after passing through the filters to be replaced. In extracted air solutions, an open window helps to optimise the air flow and prevents negative pressure building up in the kitchen.

    • Functions, tips and tricks

    Which dishes are not suitable for microwave cooking?

    Not suitable for microwave use are cast iron pots, pans, sheet pans, aluminium foil, tin cans, cake trays, dishes with gold rims or metal decorations and food thermometers.

    • Functions, tips and tricks

    How does inverter technology contribute to gentle cooking?

    Our exclusive inverter technology steplessly adjusts the oven's output to the amount of energy actually required. This means your microwave consumes less energy, at the same time cooking your food as gently as possible.

    • Functions, tips and tricks

    What is the function of the Favorites button?

    This enables you to select your favourite cooking programme by pushing a single button. Save the settings for your favourite programme, such as heating a mug of milk in the morning, and all you have to do is put the milk in the microwave and push the button.

    • Functions, tips and tricks

    What is the purpose of the hot air function in a microwave oven?

    You can use your microwave in combined mode to prepare a gratin, lasagne, cake or baked potatoes, or bake bread and puff pastry using only the hot air mode. The possibilities are endless. Compared to a regular oven, meals in microwaves take only two-thirds to half the time in combined mode.

    • Functions, tips and tricks

    Does the room need to be closed?

    An optimal drying process during room air laundry drying is guaranteed in rooms where the windows and doors are closed. This reduces the penetration of humid air from the outside.

    • Functions, tips and tricks

    Does the DualDry also work in unheated rooms?

    An optimal drying result is reached at a room temperature of 10-30°C. In rooms with very low temperatures, the function may be restricted. The DualDry may not be used under 8°C.

    • Functions, tips and tricks

    Why is the DualDry laundry hanger arranged in the shape of a star?

    A star-shaped installation facilitates an optimal air flow. This results in a faster drying process.

    • Maintenance and Cleaning

    My dishwasher has an unpleasant odour – what can I do?

    To remove unpleasant odours, you can take the following steps. Remove the filter and clean it thoroughly. Select a more powerful programme, such as the Intensive programme. Refill the regenerating salt. Run the Pre-rinsing programme from time to time. Buy a commercially available dishwasher cleaner and add this using the Intensive programme.

    • Maintenance and Cleaning

    What kind of regeneration salt do I need to use for the dishwasher?

    You can use either fine or coarse-grained regular regeneration salt.

    • Functions, tips and tricks

    Is there a programme that automatically detects the degree of soiling?

    Yes, our ingenious automatic wash programme continuously measures how dirty the dishes are and adapts the washing process accordingly. This ensures the appliance only uses the amount of time and resources required to get the dishes perfectly clean.

    • Functions, tips and tricks

    How has the use of water in our dishwashers developed over time?

    20 years ago, our dishwashers would still use 38 litres of water. Now, our SL line dishwashers start from as little as 5 litres of water in the Automatic programme.

    • Functions, tips and tricks

    How has the use of energy in our dishwashers developed over time?

    In the standard programme, our heat pump device uses a record low of 0.38 kWh of energy. 20 years ago, this figure would have been four times as great, with dishwashers using 2 kWh of energy.

    • Functions, tips and tricks

    What is the difference between integrated and fully integrated dishwashers?

    With integrated dishwashers, the operating panel is visible. This is particularly useful for ChromeClass/AluClass models, as they also function as design elements. In contrast, design-integrated models feature a mirrored operating panel that fits perfectly with the FutureLine design. A wood panel the colour of your kitchen is fixed below the operating panel. With fully integrated dishwashers, the operating panel is concealed. Only when you open the appliance, you'll find it integrated in the door's upper edge.

    • Functions, tips and tricks

    What are the different installation options for dishwashers?

    Dishwashers with a customisable design have an operating panel in the same colour as the design elements.  With integrated dishwashers, the operating panel is visible and the lower part of the appliance adopts the colour of your kitchen. Fully integrated dishwashers feature an entire front in your kitchen's colour.

    • Functions, tips and tricks

    How long does the shortest wash programme last?

    If you're in a hurry, for example during a party, the Adora SL's sprint programme will clean your dishes in just 19 minutes. And when we say clean, we mean spick and span.

    • Functions, tips and tricks

    Would you recommend installing a dishwasher in an elevated position?

    If there is sufficient space in a tall cabinet, an elevated position can be very useful as there is no need to bend down in order to load and empty the dishwasher. Just remember that the maximum length of the armoured hose is three metres.

    • Commissioning and operation

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    • Commissioning and operation

    Do I need a V-ZUG-Home login to use the app?

    Yes, you need a V-ZUG-Home login, or you can use your social login (Google or Apple) to use the app.

    • Functions, tips and tricks

    What are the advantages of having a steamer?

    A steamer allows for gentle steam cooking that does not wash out valuable vitamins, minerals and flavours from your food. The unpressurised steaming process operates at temperatures between 30 and 100 °C to enable simple, precision cooking. A smart climate sensor allows the food to be steamed in the best possible conditions, regardless of the amount. The colours are preserved perfectly. Ideal for a healthy and balanced diet.

    • Commissioning and operation

    Are appliance doors with AutoDoor a safety risk for unsupervised children?

    No. If the appliance door reaches its stopping point or encounters resistance, movement is stopped. The appliance door is uncoupled from the drive at a certain angle and can be moved freely. If an appliance door with AutoDoor is stopped manually, you must press the button again or close the appliance door manually to reset it.

    • Commissioning and operation

    How do I open the door of an AutoDoor appliance in the event of a power cut?

    The appliance door can always be opened by hand. The best way to do this is to hold the top corners of the glass front and open the door by hand.

    • Functions, tips and tricks

    What is the «professional baking» function used for?

    Bread, rolls and plaited loaves can be achieved at the push of a button using the professional baking application, delivering bakery-level quality. The application provides support right from the process of the dough rising and creates the perfect environment for making the dough ready to bake in the shortest possible time. The combination of hot air and steam keeps the food from drying out while baking and achieves a golden-brown surface. It allows puff pastry dishes to achieve a highly aerated finish.

    • Functions, tips and tricks

    What is the V-ZUG BakeOmatic?

    Whether it’s your own creation, something spontaneous or a recipe from a book, everything is fully automated! With the V-ZUG BakeOmatic, there is no need to enter the cooking duration, temperature, operating mode or weight manually. Whether it’s a carefully thought out menu for guests or something you’ve thrown together using ingredients from the garden, refrigerator or pantry, the BakeOmatic always delivers quick, simple and tasty results. Thanks to unique sensor technology in the climate control system (CCS) with active ventilation flap, your cooking chamber will reach the ideal conditions for your dish. Your steamer or oven will automatically detect the weight and size of the dish and will select the best sequence of the various operating modes with exactly the right temperature and duration. What’s more, you can find out exactly when the dish will be ready just moments after you begin.

    • Commissioning and operation

    What about the consumption values / energy efficiency of ovens and steamers?

    All ovens and steamers have an efficiency rating of A or higher. The higher the comfort level, the better the energy label.

    • Commissioning and operation

    Why is it important to have a selectable temperature range?

    A freely selectable temperature range between 30 and 100 °C provides precise control for gentle cooking, helping preserve the texture, flavor, and nutrients of food. You can set the exact temperature needed for delicate foods such as fish, vegetables, custards, or chocolate. It is ideal for proofing dough, fermenting yogurt, reheating, or keeping food warm without drying it out. Fine temperature control also ensures consistent, reliable results for recipes that require precision.

Modern oven in an elegant kitchen with open door

Tips and how-to videos

Our know-how section features helpful tips and advice on all product categories. Watch our explanatory videos and discover the best ways to use your appliance now.