Device information, user manuals and device registration

Make your appliance experience effortless. Enter the serial number of your V-ZUG appliance to access important information and register your appliance. Here you will find user and installation manuals for appliances such as refrigerators, ovens, steamers, and washing machines, as well as options to order spare parts and accessories. You will also receive helpful troubleshooting tips and guidance on how to deal with error messages.

Identify and register appliance

Using your appliance's serial number, you can find operating instructions, further helpful appliance information, and the option to register your warranty here.

Serial number

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Service & support

We are here to help you with any questions you may have about your V‑ZUG appliance, or if you need support with repairs or installation. Contact us now for assistance.

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Register your warranty

V-ZUG provides excellent customer service throughout the life of your product. To ensure that your appliances will continue to make your everyday life easier for years to come, we recommend registering the warranty for them online.

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V-ZUG Care and V-ZUG Care +

With our two special V-ZUG Care packages, you can choose the type of support that suits you best. Optionally ensure your appliance for 5 or 10 years and benefit from exclusive advantages included in the packages. Among them are service contracts, unique gift boxes, product demos and more.

Discover all benefits