V‑ZUG know-how: FAQ

The AdoraWash and AdorinaWash product ranges are ideal for family homes or flats, while the Unimatic range is designed for communal laundry rooms and small businesses.

Yes, there is. The wool programme has been specially designed to treat woollen fabrics extremely gently during the wash cycle and with a much lower spin speed. This produces fantastic results while putting the wool under as little strain as possible.

You can use the delayed start function to set your electricity provider’s low rate times up to 24 hours in advance and use the machine during these times. The current range of AdoraWash washing machines also features the intelligent OptiTime delayed start function. If you use OptiTime at night, for example, and combine it with low electricity rates, you can make energy savings of up to 63% per wash cycle.

The two cooling zones are vertically adjustable and can be set to two different precise temperatures suitable for white and red wine, respectively. Available temperatures range from 5 to 18°C.

NoFrost technology means you'll never have to manually defrost your fridge again. All of our FoodCenter models are fitted with NoFrost technology, which means they defrost automatically at regular intervals.

Some of our refrigerators feature three different temperature zones. In addition to the freezer compartment and the main refrigerator compartment, the Magnum 2 60i and Cooltronic 60i eco refrigerators, for example, also offer a cold storage compartment with infinitely variable humidity control (0-degree zone), in which food stays fresh up to three times longer. The Noblesse 60i eco and the DeLuxe 60i both feature a bottom compartment complete with bottle drawer (8–12°C) in which food that is sensitive to the cold (such as potatoes) can be stored at a mild temperature and drinks can be kept at a pleasant drinking temperature. These different temperature zones offer the greatest possible flexibility.

Minimise your energy consumption and costs by defrosting your refrigerator regularly, positioning it in a cool place, not on the balcony, letting warm food cool down before placing it in the fridge and tightly covering liquids such as sauces.

Hoods with the automatic run-on function extract the remaining cooking vapours from the room for a specific time period (between 5 and 20 minutes) even after you have finished cooking and switched off the range hood. After that point, the range hood is switched off automatically. If the appliance is being used in recirculation mode, the activated charcoal filter can also carry out final drying of the furniture base – just like in range hoods that remove vapours by extracting them downwards (downdraft systems). This useful function is integrated into various range hoods and downdraft systems, and is activated by tapping the clock button shown at the end of the cooking process.

The exhaust duct should be as short as possible and have as few bends and curves as possible. Ideally, it should have a diameter of 150 mm. Each additional metre added to the exhaust duct and each additional bend will create resistance, reducing the power of the range hood. A more powerful range hood cannot compensate for a poorly designed exhaust duct. This will only result in increased losses and noise levels. Reducing the diameter of the exhaust duct should be avoided where possible – due to the increased flow rate, this will also lead to increased noise levels.

Extracted air range hoods require access to the outdoors. They convey cooking vapours directly outside into the open air via the metal grease filter. In a recirculation air range hood, the air is drawn in, cleaned using an activated charcoal filter and then conveyed back into the kitchen. This option is particularly suitable if there is no way to convey the cooking vapours from the range hood in your kitchen to the outside. Virtually all V-ZUG range hoods can be operated with either extracted air or recirculation air.

Yes it is – the unit can be installed with either an extracted air or a recirculation air solution.

Yes, we would definitely recommend installing a sound absorber to reduce the overall noise emissions. In extracted air mode, both the fan noise going outside and the outdoor noise coming inside via the extracted air duct can be reduced. In the case of recirculation mode, the sound absorber is positioned directly on the fan nozzle in the hood flue.

Apart from the usual cleaning processes, no further maintenance is required.

Blocked fluff filters and filter pads weaken the airflow. This means the laundry takes more time and energy to dry. This is why the fluff filters and filter pads should be cleaned regularly as stated in the operating manual.

Ideally so that the dry air flow of the DualDry flows directly on the laundry. However, the laundry also dries if the positioning is less ideal. The customer is free to install the hangar as they like. In an apartment building, the washing line is usually at a height of 180 - 190 cm. The washing line should not be lower than the air release flap.

A normal 230 volt socket (T13 / 10 A secured).

V-ZUG dryers are designed for minimum energy consumption. A humidity sensor continuously measures your laundry's degree of dryness. If in spite of this, your laundry turns out too dry or not dry enough, you can adjust the degree of dryness according to your needs.

Yes, a discharge pump is installed. The maximum feed height of the discharge height is 1.2 m.

The maximum feed height of the discharge height is 1.2 m.

The moisture control programme automatically starts the room air laundry drying over 7 days if the appliance detects an increase in humidity. The target humidity in the room can be set between 50% and 60%.

Yes, the moisture control programme runs for 7 days and automatically starts drying the room air if the appliance detects an increase in humidity. However, the DualDry is not designed for permanent operation or the dehumidification of very humid rooms.

An optimal drying result is reached at a room temperature of 10-30°C. In rooms with very low temperatures, the function may be restricted. The DualDry may not be used under 8°C.

No, the drying time is not changed by the use of different detergents.

The fondue/raclette programme provides a remedy for this. Caquelons and raclette pans become perfectly clean without soaking. The programme is also suitable as a "super intensive programme" thanks to the active softening phase. Pre-rinsing burnt gratin dishes is a thing of the past thanks to this world first from V-ZUG.

The CombairSteamer fits best in an existing niche (762 mm) for a standard oven or cooker. These appliances combine a complete oven and steaming functions. CombairSteamers offer all the steaming programmes of a steam cooker and the classic functions of an oven – such as hot air, top/bottom heat and grill. If expanding the niche is possible, we recommend the classic combination of a 45 oven and a 45 CombiSteamer, allowing you to benefit from the flexibility of having two cooking spaces.

Yes, you need a V-ZUG-Home login, or you can use your social login (Google or Apple) to use the app.

The app runs on Android devices from version 10.0 and iOS devices (Apple) from version 13.0.

Access the user settings of the household appliance and select the V-ZUG-Home function. Depending on the appliance, the V-ZUG-Home modus can be found in the settings or consult the V-ZUG-Home manual for appliance specific variations.

You will find the V-ZUG-Home configuration in the user settings of each V-ZUG appliance. From there, you can set the V-ZUG-Home mode, read information and restore the factory settings for V-ZUG-Home.

You can also verify online if your appliance is compatible with the V-ZUG app: Connect Your V-ZUG Appliances with Ease using the V-ZUG App (vzug.com)

The following functions can be controlled remotely via the V-ZUG app:

• Stop the current program

• Send recipes and programs to your oven or steamer

• Adjust certain user settings on your household appliance

The Eco programmes allow you to save energy without compromising on quality. Hot air eco and top/bottom heat eco are particularly suitable for stews that require a lot of time in the oven.

Inspiration and ideas for baking and steaming are provided in the nine recipe books «With a passion for detail». We have developed a wide variety of recipes that are designed to suit the appliances in the Excellence Line. The stored recipes are called up automatically on the display and the specified settings are performed in the right order to save time and effort while cooking. Cooking with these recipes automatically prompts you to use operating modes you aren’t familiar with, helping you to get to know the appliance better.

Microwave ovens can be fitted into a tall or wall cabinet. This means they don't take up space on the worktop and their design fits your other V-ZUG appliances.

Microwaves generate electromagnetic oscillations that are passed on to the food molecules. The rapid movement of these food molecules creates frictional heat, which means the food is cooked from within.

Not suitable for microwave use are cast iron pots, pans, sheet pans, aluminium foil, tin cans, cake trays, dishes with gold rims or metal decorations and food thermometers.

This enables you to select your favourite cooking programme by pushing a single button. Save the settings for your favourite programme, such as heating a mug of milk in the morning, and all you have to do is put the milk in the microwave and push the button.

With certain foods such as potatoes or tomatoes, make sure you puncture the peel several times so the steam building up inside them can escape. Also, you should cover your food with wrapping film or a lid. Puncture the film lightly before cooking. Certain foods such as vegetables require you to stir them a few times or add some water during cooking.

A freely selectable temperature range between 30 and 100 °C allows for complete freedom while cooking. After all, a delicious caramel flan will only be the perfect consistency if it is steamed at exactly 90 °C. Fish is best poached at 80 °C and, if you want to make your own yoghurt, 40 °C is the temperature you need. Precise temperature settings are also essential for the Vacuisine function, which allows for slow cooking at low temperatures (lower than 100 °C) in vacuum-sealed pouches. Professional chefs call this method of cooking «sous vide».

The cooking chamber is heated by steam and hot air. The food is reheated gently without drying it out. This feature is suitable for reheating cooked food or for cooking convenience products and ready meals. Regeneration can be carried out simultaneously on several levels with no flavour transfer.

V-ZUG steamers make for ideal additional appliances. This means you can always enjoy the benefits of having a steamer: You can prepare a delicious gratin or a piece of meat with automatic soft roasting in the oven, while the steamer handles ingredients such as rice, vegetables or an exquisite dessert. Stress-free cooking guaranteed.

The programme start can be individually defined via the delayed start. Furthermore, the controls can be automated via the moisture control programme.

During room air laundry drying, the room air (and therefore the clothes) is dehumidified; to this end, a heat pump is used. The temperature of the air blown out is only slightly above the temperature of the room air. DualDry releases a heat capacity of some 350-400 W into the room during operation. This means that the air blown out in normal operation is 5 - 10°C higher than the room temperature, but it is not electronically heated, which results in very good energy efficiency values. If the DualDry blows out tangibly hot air, this is often caused by a clogged fluff filter. Only when drying in the drum is the laundry dried with heated air.

Although the DualDry has time-controlled programmes, they do not need to be used to switch off the appliance automatically. An integrated humidity sensor measures the level of dryness reached and automatically deactivates the DualDry if the desired degree has been reached.

The appliance reports a fault. A9: Cleaning sieves and mats.

Very careful drying as drying is without heat and friction, walls kept dry and therefore no formation of mould, quick drying, no hanging in stuffy cellar rooms for days on end, possible to dry anything that can be stored in the room (e.g. tents, carpets, sleeping bags, covers).

With a heat pump tumble dryer, the drying takes place in a closed drum. The laundry is added to the drum and dried with the temperature of 55°C released by the integrated cooling circuit. With DualDry, the laundry is hung up on a washing line in the room. The DualDry blows dry air into the laundry items. They release the humidity into the room air. The humid room air is channelled via the evaporator installed in the DualDry. In doing so, the vapour in the air condensates on the cold evaporator surface. The dried and cooled air is then warmed up via the condenser and blown into the hanging laundry. DualDry uses the same heat pump to dehumidify the room air. However, the drying takes place at far lower temperatures.

As drying in a room takes place at low temperatures and the laundry in a room can be less efficiently streamed with air, drying laundry in a room can require slightly more energy than when drying in the drum.

The recommended maximum size of the room is 25 m² (50 m³)

It depends: for a vented dryer, you'll need to install an air duct leading outside from where you intend to place the dryer.

Our anti-crease programme is yet another highlight of the comprehensive V-ZUG laundry care range. It is designed primarily for blouses, shirts, T-shirts and cotton trousers that are treated for 20 minutes. Put the items on hangers while they are still slightly damp. Iron them lightly if required and they will look as good as new.