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Do I need a V-ZUG-Home login to use the app?
Yes, you need a V-ZUG-Home login, or you can use your social login (Google or Apple) to use the app.
Can I control my household appliance outside the household network?
No, for security reasons, the smartphone or tablet must be on the same home network as the V-ZUG appliance. However, you will still receive notifications even when your device is not connected to the home network.
Which devices (smartphones and tablets) are compatible with the V-ZUG app?
The app runs on Android devices from version 10.0 and iOS devices (Apple) from version 13.0.
How do I connect the appliance to the home network?
To connect your appliance wirelessly via WLAN, follow these steps:
Activate V-ZUG-Home in the user settings of your household appliance
Download the V-ZUG app on your smartphone or tablet
Use the app to connect the appliance to your home network.
For detailed instructions on connecting your appliance to the V-ZUG app, go to: Connect and enhance your experience with the V-ZUG app
How do I activate V-ZUG-Home?
Access the user settings of the household appliance and select the V-ZUG-Home function. Depending on the appliance, the V-ZUG-Home modus can be found in the settings or consult the V-ZUG-Home manual for appliance specific variations.
What is V-ZUG-Home?
Activating the V-ZUG-Home mode is required to connect to the V-ZUG app.
Depending on the appliance, the V-ZUG-Home modus can be found in the settings or consult the V-ZUG-Home manual for appliance specific variations.
To benefit from the advantages of V-ZUG-Home, please download and install the V-ZUG app from the Google Play or the App Store on your smartphone or tablet.
How do I find out if I have an appliance with V-ZUG-Home?
You will find the V-ZUG-Home configuration in the user settings of each V-ZUG appliance. From there, you can set the V-ZUG-Home mode, read information and restore the factory settings for V-ZUG-Home.
You can also verify online if your appliance is compatible with the V-ZUG app: Connect Your V-ZUG Appliances with Ease using the V-ZUG App (vzug.com)
Can V-ZUG-Home appliances be integrated into a smart home system?
Yes, V-ZUG-Home appliances can be integrated into smart home systems. Integration into the DigitalSTROM smart home system is currently possible. For more information, please visit www.digitalstrom.com.
How does the impulse-controlled rinse agent sensor work?
The impulse-controlled rinse agent sensor ensures that only the minimum amount of rinse agent is used, depending on water hardness and load.
Which descaling solutions are suitable?
We recommend only using durgol swiss steamer for descaling. Standard descaling solutions are not suitable as they may contain foam-creating additives or not be effective enough. Using a different descaler could cause overfoaming, inadequate descaling or, in extreme cases, damage to the appliance.
How much energy does the energy saver button actually save?
The energy saver programme reduces the washing temperature by 5°C, which results in an energy saving of 10%.
Do fluff filters need to be cleaned?
The appliance has one fluff filter and two filter mats. Since the gentle stream of air and extremely gentle treatment only remove a small amount of fluff from the fabric, the fluff filter only needs to be emptied occasionally. The appliance automatically detects when the fluff filter is heavily clogged. A notification appears in the display when the fluff filter needs cleaning.
Can the air flow be changed?
No, the air flow cannot be changed. However, as the air circulation has only a limited impact on the drying, factors such as the size of the room, volume of laundry or how the laundry was hung up are more decisive.
Which household appliances are compatible with V-ZUG-Home?
The range of V-ZUG-Home appliances is continually expanding. You can find the current category overview on the following page: Connect and enhance your experience with the V-ZUG app
How effectively are creases removed?
The extent to which creases are removed very much depends on the type of fabric, as the fibre types all behave differently. Creases in textiles made from cotton and polyester fabric blends or wool, for instance, can be removed significantly more effectively than those in textiles made from linen, cotton or silk. A superior crease removal effect can also be achieved with cotton shirts labelled as "anti-crease" or "easy-care".
How long does the drying take?
According to the measurement in line with the standard, the drying capacity at a maximum room size of 9 m² is 1.34 kg/h and it takes 5h 40min.
Where can I configure the user settings of the household appliance in the app?
To configure the user settings, select the desired appliance in the app, then click on Settings. A new window will open, displaying the user settings.
How does the refresh programme work and how does it remove unpleasant odours?
The refresh programme draws out and then eliminates odours from textiles using a combination of an elevated temperature and steam.
Can I receive notifications outside of my in-house network?
Yes, you will receive notifications everywhere, either via a wireless network (WLAN) or mobile Internet.
In which countries is the V-ZUG app available?
Austria
Australia
Belgium
Denmark
France
Germany
Italy
Luxembourg
Netherlands
Spain
Singapore
Switzerland
United Kingdom
Isreael
Turkey
Hong Kong
China (separate app stores + Apple) - currently only a light version on the market (as of 06/22)
Can all textiles be refreshed in the RefreshButler?
Virtually all of them – but we advise against using the RefreshButler on water-sensitive fabrics such as fur or leather.
Is there a programme to quickly loosen up laundry?
The «WetClean» programme is ideal for that purpose. It takes just five minutes to breathe new life into your woollens. Your woolly jumpers and similar garments will feel much softer and fluffier on your skin - no more scratchiness or skin irritation.
How does it eliminate germs and bacteria from clothing?
Recurring cycles of steam and special photocatalysis technology remove 99.99 % of germs and bacteria from clothing.
How does the RefreshButler dry the clothes?
The integrated heat pump and the ventilation system blow warm air into the interior and whisk away the humid air.
When does the water tank need to be filled or emptied?
We recommend filling the fresh water tank at the start of each programme and emptying both tanks at the end of each programme.The appliance automatically detects and notifies you when the condensation tank is full or the fresh water tank is empty.
What is the purpose of the extra dry programme?
This programme is designed for thick, multi-layered textiles and varying loads. It is less suitable for T-shirts and undergarments as they risk shrinking.
How can I make sure that vases and decanters are placed safely?
Thanks to the four included Easy pin extenders, large dishes such as vases, decanters, tall beer glasses or baby bottles are just as safe in the upper rack as in the lower rack.
I want to make use of times with low electricity rates. Can I set the dishwasher to run during the night?
The delayed start function makes it easy to take advantage of low night electricity rates. What's more, the appliance remembers the time it was set to on the previous occasion, and with a mere 42dB(A), our dishwashers know how to keep their noise down. You won't hear a thing.
What is the purpose to the irondry programme?
Use this programme if you plan to iron your laundry immediately after washing it.
I don't always have enough dirty dishes to load the dishwasher completely. What would you recommend?
The «Upper rack» only function makes a ZUG dishwasher even more flexible and will save 2.6 litres of water, depending on the wash programme.
How much water is used in a dishwasher during a wash cycle compared to a hand wash?
When washing items by hand, around 40 litres of water must be heated up. With V-ZUG's best appliances, this figure is reduced by almost 90 %, with the Adora SL requiring just 5 litres of water.
How much water does a dishwasher consume compared to doing the dishes by hand?
A dishwasher is such a valuable domestic helper that you can hardly imagine life without it. In recent years, dishwasher's water and energy consumption has been significantly reduced. This means that having an appliance clean the dishes is no longer just a time saver. Today, it is also much more economical and better for the environment than doing the dishes by hand. To clean the amount of dishes a ZUG Adora tackles in a single wash cycle, you would consume up to 40 litres of water, while the Adora manages with just 12.
Do I still need to add salt to the dishwasher if I am using all-in-1 tabs?
Yes, absolutely! The salt is needed to regenerate the dishwasher's integrated softening unit. The softening unit descales the water that flows through the dishwasher. If the water is not descaled, limescale builds up on the integrated components in the dishwasher. The all-in-1 tabs only soften the water which enters the dishwasher when a programme is selected. This is only partly effective, as each tab contains only a limited amount of salt.
Do I still need to add a rinse aid to the dishwasher if I am using all-in-1 tabs?
Yes, absolutely. For optimum cleaning and drying results, we always recommend adding rinse aid to the dishwasher. The amount of rinse aid in the tabs is not sufficient to achieve optimum drying results.
Can I also connect the dishwasher to a hot water supply?
You can set up our dishwashers for use with hot water. To do this, you will need to select the hot water function in the user settings. The dishwasher will now work in an operating mode adapted for use with hot water.
What should I do if an error message such as A1 appears on the display?
Please first check the operating instructions to see if the solution is given there. If not, please call our free service number on 0800 850 850.
Can I also put wine glasses in the lower basket?
Yes, you can use the lower basket glass compartment to put wine glasses in the lower basket. The glass compartment can easily be placed in the lower basket and can hold several wine glasses, drinking glasses and cups. You can order the glass compartment as an accessory set from our online shop.
Why do I need a Bluetooth and a WLAN connection when connecting the appliance with the V-ZUG app? Which one is active and when?
For security reasons, the Bluetooth connection is required for initial pairing and for functions that can only be carried out in the vicinity of the appliance. Therefore it is only active as long as you are in the vicinity of the appliance.
The appliance’s WLAN connection is always active. If remote access is not set up, you must be in the same WLAN network as your mobile phone or tablet. If remote access is set up, you only need an active connection to the Internet with your mobile phone or tablet.
Can organic or soap detergents also be used?
Yes. In the user settings, modular detergents can be activated by activating the function. This type of detergent is added to the detergent dispenser drawer on the right.
How do I use OptiDos from V-ZUG in everyday life?
OptiDos can play a valuable role in your daily routine. You no longer have to think about dosing the detergent. V-ZUG has also made the operation and selection of the correct programme as easy as possible. 3 clicks are sufficient to start the washing machine with the desired programme and automatic dosing.
Why was the DualDry not also implemented in the Unimatic?
The DualDry was implemented in the Adora, as the air throughput was too low for a laundry room in an apartment building. Furthermore, the operating modes cannot run at the same time. If laundry is hanging up in the room and another tenant decides to use the tumble dryer, then this eliminates the possibility of room air laundry drying as the humidity within the room is no longer regulated.
The cooking zones are operated by innovative slider controls. How do they work?
This slider concept makes cooking even more fun: adjust the heat levels by sliding your finger over the controls.
DualDry: why is the moisture control programme restricted to a maximum of 7 days?
This restriction prevents the appliance from being used as a construction dryer. This is not what it is designed for. The running time has an influence on the components and can also be considered a safety issue. A period of 7 days has been defined as once a week is generally considered sufficient for washing and drying.
How do I link up my appliance?
Detailed information is available online: https://home.vzug.com/en/
What can I do if the machine/display breaks down unexpectedly or stops working correctly?
As with many other electronic appliances, it can help to unplug the appliance and disconnect it from the power for 10 seconds. This reboots the system so that minor faults can be fixed.
How can I keep meat, fish and sausages fresh for a longer period of time?
The FreshControl Zone provides the optimum conditions for storing meat, fish, poultry and sausages for longer at temperatures around freezing point, meaning you can enjoy fresh food without having to go out shopping every day. Often referred to as the 0-degree zone, the FreshControl Zone is perfect for this when humidity is low.
How does the regeneration operating mode work?
The cooking chamber is heated by steam and hot air. The food is reheated gently without drying it out. This feature is suitable for reheating cooked food or for cooking convenience products and ready meals. Regeneration can be carried out simultaneously on several levels with no flavour transfer.
How does cooking with induction work?
Instead of the traditional heating element, an induction coil is placed beneath the glass ceramic hob, generating a varying electromagnetic field. The field generates eddy currents in the base of the pan, which leads to a rapid heating of the magnetic pan material.
Do I still need an oven if I have a steamer?
V-ZUG steamers make for ideal additional appliances. This means you can always enjoy the benefits of having a steamer: You can prepare a delicious gratin or a piece of meat with automatic soft roasting in the oven, while the steamer handles ingredients such as rice, vegetables or an exquisite dessert. Stress-free cooking guaranteed.
How can I place bulkier items in the fridge?
The break-proof glass shelves are height-adjustable, which means you can make space for larger items in your fridge. Some models have perfected the art of space saving: they feature divided shelves whose front half can be pushed towards the back of the fridge to free space for tall items on the bottom shelf.
How can I ensure maximum hygiene in my fridge?
An innovative synthetic material improves hygiene by significantly impeding the growth and spread of micro-organisms on the inside walls and door of your fridge.
What is the best way to keep vegetables fresh?
The 0°C zone (at high humidity) provides the ideal climate to double the storage time of fresh vegetables, salad and herbs.
What can be filled in the OptiDos dispensers?
The following liquid detergents may be added to each dispenser: Universal detergent, colour detergent, fine detergent, softener, wool detergent, baby detergent, detergent for black clothes, detergent for white clothes, outdoor detergent. The dispensers can be flexibly filled according to personal requirements. Both dispensers with detergent, both dispensers with softener, one dispenser of detergent and one dispenser of softener, only one dispenser used with detergent or softener. The dispensers are also easily emptied if necessary and filled with another agent.
How many washes can be done with the content of an OptiDos tank before it needs to be refilled?
Both OptiDos dispensers can each be filled with 1.2 l of liquid detergent or softener. OptiDos calculates the optimum dosing volume according to the selected programme and the laundry volume in the drum. No excessive or insufficient dosage ever again!Examples: Slightly soiled laundry, at medium water hardness, manufacturer’s dosing recommendation is 60 ml. This means that you can wash up to 20 times without refilling. Normally soiled laundry, at soft water hardness, manufacturer’s dosing recommendation is 95 ml. Here, up to 12 washes can be done without refilling (the number of washes depends on the dosing recommendation of the detergent, the laundry volume in the drum, water hardness, degree of soiling).
I have some items of clothing that I’m unsure about putting in the washing machine. Does the machine have programmes that can handle them correctly?
Yes. Hand wash, WetClean and wool programmes are available, and it’s also possible to activate additional functions such as Easy care.
I suffer from allergies. Can a washing machine help me cope with them?
The anti-mite programme eradicates mites and allergens – importantly, that includes house dust mite excretions, which are linked to respiratory problems. These unwelcome house guests are incredibly resilient, but they are completely wiped out by the anti-mite programme found in AdoraWash and Unimatic product lines. The results are so good that even technical institutes are sharing them.
Why are the fridges fitted with LED spotlights?
A new lighting concept using modern, high-grade LED spotlights integrated in the side panels ensures effective illumination even when the fridge is full.
Ergonomic cooking is important to me. What do I need to consider?
Make sure the cooking zones are generously spaced so the pans don't touch. We'd recommend a hob with cooking zones in a V- or A-shaped alignment. You might also consider a panorama hob, where the cooking zones are positioned in a single line for easy access.
I have sensitive skin that reacts to any traces of detergent left on my washing. How can my washing machine help with this?
Around 30% of the Swiss population have sensitive skin, which means that they need their laundry to be washed even more thoroughly than usual. The skin protection programme in AdoraWash appliances is there to help with this by using a specially optimised rinsing procedure and ensuring that water penetrates the laundry extremely effectively. The V-ZUG Special Care Drum also whisks away any remaining traces of detergent. These features help to make skin irritation and itching from leftover detergent a thing of the past.
Is there not a risk of burning yourself on the door front?
All appliances are guaranteed to have low external door temperatures. In the case of normal ovens and steamers, a triple-layer glass door ensures safe operation while cooking. Pyrolytic self-cleaning ovens actually have a four-layer glass door concept. Thanks to the innovative door concept in the Advanced and Excellence Line, the door is ventilated with air from the room, thereby keeping the temperature of the outer door lower than it is for the standard models. What’s more, active appliance door ventilation also enables lower outer door temperatures for pyrolytic self-cleaning appliances.
Why does the washing drum have so many holes?
The V-ZUG Special Care Drum has 14,000 holes to protect delicate fabrics and prevent wear and tear from friction during the washing process.
Is there enough space to put a 2-litre PET bottle in the fridge?
Even 2-litre bottles can be stored easily and securely.
How do you clean the hob?
Slight soiling can be removed with a smooth cloth and a little detergent. To tackle heavy dirt, apply glass ceramic cleaning agent with a sponge, leave it on for a few minutes and then remove it with a cloth. Encrusted dirt can be removed with a hob scraper.
What exactly is dynamic circulation cooling?
Dynamic circulation cooling ensures an even distribution and circulation of cool air in a large cooling space. This means more flexibility in placing food in the cooling space, as well as shorter cooling times.
Why is the interior of the V-ZUG steamer made from stainless steel?
Stainless steel is the only material that can be used for household appliances as it doesn’t rust when it comes into contact with water. All V-ZUG steamers are made with this material.
Where can I install the new CoffeeCenter V6000 45?
An automatic built-in coffee machine that is built into the kitchen front not only makes for an aesthetically pleasing solution that looks the part, but it also frees up worktop space. TheCoffeeCenter V6000 45 in the new Excellence Line design is built into tall cabinets, allowing it to blend in seamlessly with other thermal appliances in this new generation.
Why aren’t fully extending runners available as accessories for the PowerSteam?
Fully extending runners are not offered because they can affect the microwave field, leading to uneven heating and potentially compromising cooking results. By dispensing with them, we ensure consistently perfect cooking performance.
Why do I need the holiday function?
With appliances featuring separate temperature control, the holiday function can be used to switch off the fridge compartment while the freezer remains in operation. This is recommended to increase energy efficiency when you're away for longer periods of time.
What must be taken into account when using accessories in a combi-appliance with microwave oven?
Do not use metal accessories such as cooking trays, baking trays or cutlery. These could create sparks. Check before use whether the accessories are microwaveable. Use the perforated plastic cooking tray for PowerSteam.
What does it take to make a good cup of coffee?
In addition to the quality of the beans and the blend, the correct grinding technique is especially important: the more evenly the coffee is ground and dosed, the better the end result. This is where the CoffeeCenter V6000 45 comes in with its innovative new cone grinder that conjures up an aroma intensity unlike anything you have ever experienced before. The perfect temperature and pressure during the brewing process are also crucial when it comes to how the coffee will taste. From ristretto, espresso, espresso macchiato, doppio, cappuccino, flat white, caffè latte and latte macchiato to the latest trends like long coffee, the CoffeeCenter V6000 45 provides the perfectly brewed cup of coffee to suit anyone’s tastes. The integrated milk frother automatically prepares three different levels of froth, depending on whether you are making cappuccino, latte macchiato or caffè latte. The heated milk container is double-walled and keeps the milk fresh for a long time.
Which foods should be handled with extra care in the combi-appliance with microwave oven?
Foods with skins or shells, such as potatoes, tomatoes, sausages, and shellfish, should be pricked with a fork before cooking. Eggs should be beaten or scrambled, and for fried eggs, the yolk should be pricked to prevent bursting.
How can I make use of low electricity rates?
You can use the delayed start function to set your electricity provider’s low rate times up to 24 hours in advance and use the machine during these times. The current range of AdoraWash washing machines also features the intelligent OptiTime delayed start function. If you use OptiTime at night, for example, and combine it with low electricity rates, you can make energy savings of up to 63% per wash cycle.
How does a modern washing machine compare to a 20-year-old model in terms of water consumption?
A model from 1990 required 80 litres of water and used 1.25 kW of electricity. A current model can manage with just 39 litres of water and 0.85 kW of electricity. The amount of water required depends on the level of soiling and the water hardness. AdoraWash washing machines are equipped with EcoManagement. This function shows how much water and energy were used during the last wash cycle. It also displays average values for the last 20 wash cycles.
What is V-ZUG TopClean?
TopClean is a specially developed coating that is applied on top of the enamel inside the cooking space and on baking trays. This added layer gives the surface excellent non-stick properties, making cleaning much easier. Most residue can be removed using a damp cloth and mild detergent, which reduces the need for harsh cleaning agents and extensive scrubbing.
What is different with the new control knobs on the V2000 hobs?
The new control knobs offer intuitive, accessible operation with improved haptic and optional acoustic feedback. Supported by VisionAssist, they enable precise and simple control. Their traditional interaction appeals to many users, and they are available in Black, Platinum, and Pearl for flexible kitchen design integration.
What does EcoStandby refer to in washing machines?
AdoraWash and Unimatic washing machines need the bare minimum of electricity for the standby function, which helps to reduce household electricity consumption.
What exactly is the vibration absorbing system (VAS)?
With the new Adora model, VAS compensates an unbalanced load during the spinning phase. This means the machine runs particularly smoothly and quietly. Structure-borne sound and its transmission to adjacent rooms are greatly reduced, which makes the Adora ideal for use in apartments or in buildings with an air-proof envelope such as those built according to the MINERGIE® standard. As documented by official tests, the V-ZUG Adora with VAS conforms perfectly to the stringent requirements of SIA standard 181.
Which appliances are available with a BlackDesignMatte surface?
The BlackDesignMatte surface is available for the following appliances: CombiCookTop V2000 (60 cm) - available in BlackDesignMatte and glossy BlackDesign; CookTop V2000 (60 cm and 80 cm) - available in BlackDesignMatte and glossy BlackDesign
What exactly is V-ZUG WetClean?
WetClean heralds the dawn of a new era in the laundry room. Now you can machine-wash even your particularly delicate favourite clothes. Be it your little black dress, your ball gown or a delicate, frilly blouse, as long as your treasured outfits can be washed with water, just put them in the washing machine. Provided, that is, you have an Adora SLQ. ZUG makes a point of using water intelligently as well as economically. We have developed an innovative technology that harnesses the gentle power of water to wash especially delicate garments. The new Adora SLQ features a separate internal water cycle. A special distribution nozzle smoothly soaks the laundry by spraying water over it, a highly gentle cleaning process that amounts to a textile, wellness programme.
What is the purpose of the textile type programme?
The Adora SLQ and Adora SL models automatically select the appropriate wash programme for different types of laundry such as jeans, baby clothes or net curtains. The baby garments programme, for example, ensures that your little one's clothes turn out perfectly hygienically clean. Microbiological tests by the Veritas laboratory have confirmed its effectiveness.
Is there a safer and more convenient way of removing the baking trays from the baking or cooking chambers?
The optional fully extending runner allows you to remove up to three baking trays safely and conveniently from the baking chamber. This is particularly practical when basting a piece of meat or for removing biscuits or a flan from the baking tray.
What actions can I take to prevent undesirable odours?
To make sure the range hood works as effectively as possible, switch it on three to five minutes before you start cooking. This allows an air flow to be established in the room so that vapours and odours can be conducted away quickly. To prevent the build-up of negative pressure and support the extraction of cooking odours, fresh air must be supplied at the same time. As a result, the following rules apply: always open a window when using air extraction solutions. Once you have finished cooking, keep the fan running for another five to ten minutes. Many range hoods have an automatic run-on function for this purpose. In particular, frying pans should be left under the range hood if they are still hot because they can still disperse odours even after you have finished cooking.
What is the automatic run-on function?
Hoods with the automatic run-on function extract the remaining cooking vapours from the room for a specific time period (between 5 and 20 minutes) even after you have finished cooking and switched off the range hood. After that point, the range hood is switched off automatically. If the appliance is being used in recirculation mode, the activated charcoal filter can also carry out final drying of the furniture base – just like in range hoods that remove vapours by extracting them downwards (downdraft systems). This useful function is integrated into various range hoods and downdraft systems, and is activated by tapping the clock button shown at the end of the cooking process.
How long will the LED lights last in my range hood?
Since 2019, all our range hoods have been equipped exclusively with energy-saving LED lights. LEDs have energy-efficient properties plus a long service life.
What should I bear in mind when planning and installing an exhaust duct?
The exhaust duct should be as short as possible and have as few bends and curves as possible. Ideally, it should have a diameter of 150 mm. Each additional metre added to the exhaust duct and each additional bend will create resistance, reducing the power of the range hood. A more powerful range hood cannot compensate for a poorly designed exhaust duct. This will only result in increased losses and noise levels. Reducing the diameter of the exhaust duct should be avoided where possible – due to the increased flow rate, this will also lead to increased noise levels.
What is EasyCook and how do the filter functions work?
The EasyCook function provides you with helpful default settings for over 100 selected foods – so you can cook quickly and with confidence even without a recipe. Simply select the desired food under EasyCook, and the appliance will immediately suggest one or more cooking methods. The selection of foods and recipes can be customised. The «Nutritional style» filter setting can be used to remove foods that are not required at the touch of a button. For example, meat can be deselected if the user is a vegetarian. The «National cuisines» filter, on the other hand, expands the range of dishes to include country-specific recipes and can be quickly adapted to your personal culinary style.
Will V-ZUG continue to provide service for digital V-Upgrades?
Yes. V-ZUG will continue to provide service and support for all V-Upgrades for at least two years from the date of activation. During this period, our service team will remain available to help with any questions or technical issues relating to the relevant V-Upgrade.
I currently have V-Upgrade on a trial basis. What happens now?
Customers with an active trial will retain access to the corresponding V-Upgrade permanently and free of charge, unless otherwise communicated.
If you do not wish to keep it, please contact the service team by July 2028. Service hotline: 0800 850 850.
What types of range hoods are there?
There are different solutions to suit you – whether you want your range hood to be an eye-catching design feature or for it to be discreetly integrated into your kitchen. On the wall If you want to make your range hood stand out, then a wall hood is a great choice. Wall hoods are also available as slanted versions which provide ample headroom. They are installed on the wall directly above the hob. Integrated into the kitchen units If you would rather incorporate the hood into the kitchen so that it is virtually invisible, then we recommend a built-in range hood with a glass canopy, a flat-panel range hood or an integrated range hood. These are perfect for kitchens in which you need to make clever use of the space. On the ceiling Range hoods designed for ceiling installation are the perfect solution in open-plan kitchens that feature a free-standing cooking island. Choose your favourites from our elegant ceiling range hoods and our wide range of attractive island hoods. Downdraft or in the hob itself Without long detours, cooking vapours are whisked away at the very place where they first develop – on the hob itself. Our integrated hob hood, the pull-out downdraft and the induction hob with integrated range hood offer increased headroom and extract the vapours downwards.
Which range hoods are particularly quiet?
The level of noise emitted by a range hood depends on the model and extracted air system chosen. In the case of extracted air range hoods, the following rule applies: the smaller the diameter of the exhaust duct, the louder the appliance. As a result, we recommend using a pipe diameter of 150 mm in extracted air mode.
Will new digital V-Upgrades be introduced in the future, or for other appliances?
At present, we do not plan to introduce new V-Upgrades for any of our appliances. Our focus is on delivering the best possible overall experience for our customers through reliable products, excellent service, and continued digital improvements.
I have an active V-Upgrade subscription. What happens now?
Customers with an active subscription will also retain access to the corresponding V-Upgrade permanently and free of charge, unless otherwise communicated.
Apple subscriptions are cancelled automatically at the end of the current billing period. V‑Upgrade will be permanently activated on the appliance at no additional cost from July 1, 2026, without any action required.
If you do not wish to keep it, please contact the service team by July 2028. Service hotline: 0800 850 850.
What does the energy efficiency category say about a range hood?
The energy efficiency category helps you to understand a range hood’s energy consumption and to compare it to others. Since the start of 2020, products have been given a rating on a scale of A+++ to D. The most energy-efficient V-ZUG range hoods are in efficiency category A++.
How do the hob hood and the hob with integrated range hood work?
Steam and odours rise at a maximum rate of one metre per second. The V-ZUG hob hood or hob with integrated range hood extracts the air using a cross current that is higher than the rising speed of the cooking vapour. As a result, cooking vapours and odours can be effectively extracted straight away at the hob.
How do I achieve perfectly tender meat?
The patented automatic soft roasting mode guarantees automatic, dynamic control over the food probe temperature. The meat becomes tender, stays juicy and is perfectly cooked. Combined with the new three-point food probe, the meat is prepared to perfection at the push of a button – cooking it to exactly the right level so that it can be served when you want.
How does top/bottom heat work?
The cooking space is heated by heating elements at the top and bottom. This feature is suitable for cakes, biscuits, bread and roasted meat. For a crispy result, we recommend using the dark enamel tray.
How exactly does the automatic programme work?
The automatic programme is capable of detecting what your dirty dishes need, thereby reducing the consumption of water, electricity and dishwater salt by up to 30%. The programme also works out how long the washing cycle needs to last. This could be anywhere between 50 and 85 minutes.
What exactly is a water hardness controller?
The water hardness controller ensures that the water always has the ideal hardness. This makes the detergent more effective and ensures that the dishes and glasses are treated gently.
Why do dishwashers need a hygiene programme?
The hygiene programme is designed for particularly sensitive items such as cutting boards and baby bottles.
How do I find the IP address of my V-ZUG household appliance?
Select the following menu items on your household appliance:
Settings
Configure V-ZUG Home
Display information
IP address
