V‑ZUG know-how: FAQ | V-ZUG United Kingdom

V‑ZUG know-how: FAQ

In our FAQ section, you will find the answers to frequently asked questions about V-ZUG appliances. They are an excellent way to access information quickly.

Search for specific questions and answers here or use filters to find the desired topic.

    • Commissioning and operation

    Can softener or pre-detergent be added manually via the drawer on the right if OptiDos is used? Do additional settings need to be made?

    Yes, the softener can be added separately in the right compartment even if detergent was chosen from the OptiDos drawer. This does not require any additional settings, as the detergent compartment on the right-hand side is rinsed for every wash.

    • Functions, tips and tricks

    Can V-ZUG washing machines help me keep creases out of my laundry?

    Our anti-crease programme is yet another highlight of the comprehensive V-ZUG laundry care range. It is designed primarily for blouses, shirts, T-shirts and cotton trousers that are treated for 20 minutes. Put the items on hangers while they are still slightly damp. Iron them lightly if required and they will look as good as new.

    • Functions, tips and tricks

    Is there a programme to quickly loosen up laundry?

    The «WetClean» programme is ideal for that purpose. It takes just five minutes to breathe new life into your woollens. Your woolly jumpers and similar garments will feel much softer and fluffier on your skin - no more scratchiness or skin irritation.

    • Functions, tips and tricks

    What is the purpose of the extra dry programme?

    This programme is designed for thick, multi-layered textiles and varying loads. It is less suitable for T-shirts and undergarments as they risk shrinking.

    • Functions, tips and tricks

    What is the purpose of the normal dry programme?

    This programme is designed for homogenous loads - an entire machine full of terry towels or underwear, for example.

    • Commissioning and operation

    I would like to use dishwasher tabs. Is there anything in particular that I need to consider?

    All-in-1 tabs consist of pressed amounts of powder/rinse agent and salt. Because the substances are pressed, they cannot dissolve quickly enough to achieve their full cleaning effect when used in fast programmes. The amounts of rinse aid and salt are also not enough to achieve the best possible cleaning result. This is why it is essential to add additional salt and rinse aid to the dishwasher! V-ZUG's dishwashers are equipped with the All in 1 function, which can be used with tabs of any kind. You can activate this function for any V-ZUG dishwasher via the user settings. With this function, the dishwasher automatically extends the programme duration by a maximum of 10 minutes for very short programmes, and extends the final drying time by a maximum of 15 minutes. This enables the tabs to dissolve and achieve their full cleaning effect. The All in 1 function also automatically adjusts the use of salt and rinse aid, reducing it by 50 %, and guarantees excellent cleaning and drying results every time!

    • Functions, tips and tricks

    What is the purpose of the damp programme?

    Use this programme if you're going to press your laundry (e. g. tablecloths) with a mangle after washing it.

    • Commissioning and operation

    How do I link up my appliance?

    Detailed information is available online: https://home.vzug.com/en/

    • Commissioning and operation

    What can I do if the machine/display breaks down unexpectedly or stops working correctly?

    As with many other electronic appliances, it can help to unplug the appliance and disconnect it from the power for 10 seconds. This reboots the system so that minor faults can be fixed.

    • Functions, tips and tricks

    What after-sales services does V-ZUG offer its customers?

    When you buy one of our quality appliances, we give you a complimentary demonstration at your home to ensure you make the most of all that our machines have to offer. Our website at www.zugplus.ch is regularly updated with seasonal recipe suggestions for our steamers and for the Microbraun SL. And if you have any cooking-related questions, our cookery hotline is there to help.

    • Functions, tips and tricks

    Can powder-based detergents be used with OptiDos?

    No, the two tanks are only for liquid detergent. However, washing with powder is still possible with the AdoraWash V4000 OptiDos, at any time and without technical modification.

    • Functions, tips and tricks

    Is liquid detergent still the trend or will there be a switch to tabs?

    The trend is currently for liquid detergents and is moving away from powder. Tabs are hardly a thing yet when it comes to laundry. Percentages: 68% liquid, 26% powder and 6% caps/tabs (source: Mibelle Group, October 2018)

    • Functions, tips and tricks

    Why are grease stains or other stains left on the washed laundry?

    We recommend checking the dosage setting of the selected OptiDos dispenser and, if necessary, adjusting it in accordance with the currently used agent. Here, we recommend the quantity stated by the manufacturer for 4–5 kg of laundry. The water hardness set may also need to be checked or a powder-based wool detergent (contains bleach) used.

    • Functions, tips and tricks

    What detergent is the right one for my selected programme?

    V-ZUG OptiDos supports the detergent selection with an intuitive, unique selection aid. It uses a symbol to show which detergent from the OptiDos dispenser suits the selected programme best.

    • Commissioning and operation

    Can I also connect the dishwasher to a hot water supply?

    You can set up our dishwashers for use with hot water. To do this, you will need to select the hot water function in the user settings. The dishwasher will now work in an operating mode adapted for use with hot water.

    • Functions, tips and tricks

    What is added to which OptiDos dispenser?

    By pulling out the OptiDos drawer, the detergents added to both dispensers are automatically shown on the touch display.

    • Commissioning and operation

    Can I also put wine glasses in the lower basket?

    Yes, you can use the lower basket glass compartment to put wine glasses in the lower basket. The glass compartment can easily be placed in the lower basket and can hold several wine glasses, drinking glasses and cups. You can order the glass compartment as an accessory set from our online shop.

    • Functions, tips and tricks

    Is there anything that may NOT be filled in the OptiDos dispenser?

    Yes. Powder detergent, tabs, Javelle water or comparable bleaches may not be filled in the containers.

    • Functions, tips and tricks

    How is the correct dosing volume of liquid detergent set?

    As standard, we recommend entering the dosing volume of the detergent manufacturer for 4–5 kg of laundry, medium soiling and the local water hardness in the machine. In most cases, the recommended dosing volume of the manufacturer can be found in a table on the rear of the packaging.

    • Functions, tips and tricks

    What can be filled in the OptiDos dispensers?

    The following liquid detergents may be added to each dispenser: Universal detergent, colour detergent, fine detergent, softener, wool detergent, baby detergent, detergent for black clothes, detergent for white clothes, outdoor detergent. The dispensers can be flexibly filled according to personal requirements. Both dispensers with detergent, both dispensers with softener, one dispenser of detergent and one dispenser of softener, only one dispenser used with detergent or softener. The dispensers are also easily emptied if necessary and filled with another agent.

    • Functions, tips and tricks

    How many washes can be done with the content of an OptiDos tank before it needs to be refilled?

    Both OptiDos dispensers can each be filled with 1.2 l of liquid detergent or softener. OptiDos calculates the optimum dosing volume according to the selected programme and the laundry volume in the drum. No excessive or insufficient dosage ever again!Examples: Slightly soiled laundry, at medium water hardness, manufacturer’s dosing recommendation is 60 ml. This means that you can wash up to 20 times without refilling. Normally soiled laundry, at soft water hardness, manufacturer’s dosing recommendation is 95 ml. Here, up to 12 washes can be done without refilling (the number of washes depends on the dosing recommendation of the detergent, the laundry volume in the drum, water hardness, degree of soiling).

    • Functions, tips and tricks

    I have some items of clothing that I’m unsure about putting in the washing machine. Does the machine have programmes that can handle them correctly?

    Yes. Hand wash, WetClean and wool programmes are available, and it’s also possible to activate additional functions such as Easy care.

    • Functions, tips and tricks

    I suffer from allergies. Can a washing machine help me cope with them?

    The anti-mite programme eradicates mites and allergens – importantly, that includes house dust mite excretions, which are linked to respiratory problems. These unwelcome house guests are incredibly resilient, but they are completely wiped out by the anti-mite programme found in AdoraWash and Unimatic product lines. The results are so good that even technical institutes are sharing them.

    • Functions, tips and tricks

    How do the washing machines stand out in terms of energy efficiency?

    The energy label provides information about this. Three factors are measured in washing machines – energy consumption, washing performance and spin efficiency. All V-ZUG washing machines have achieved an A+++ rating in energy efficiency.

    • Functions, tips and tricks

    I don’t often have much time for washing. Are there any fast programmes available?

    Yes, there are –  the 40 °C and 60 °C Sprint programmes. Both of these are able to run with very little water and are gentle on your washing.

    • Functions, tips and tricks

    I have sensitive skin that reacts to any traces of detergent left on my washing. How can my washing machine help with this?

    Around 30% of the Swiss population have sensitive skin, which means that they need their laundry to be washed even more thoroughly than usual. The skin protection programme in AdoraWash appliances is there to help with this by using a specially optimised rinsing procedure and ensuring that water penetrates the laundry extremely effectively. The V-ZUG Special Care Drum also whisks away any remaining traces of detergent. These features help to make skin irritation and itching from leftover detergent a thing of the past.

    • Functions, tips and tricks

    Why does the washing drum have so many holes?

    The V-ZUG Special Care Drum has 14,000 holes to protect delicate fabrics and prevent wear and tear from friction during the washing process.

    • Functions, tips and tricks

    Which models are designed for use in a family home or flat?

    The AdoraWash and AdorinaWash product ranges are ideal for family homes or flats, while the Unimatic range is designed for communal laundry rooms and small businesses.

    • Functions, tips and tricks

    Is there anything in particular to consider when planning to fit a FoodCenter fridge in my kitchen?

    You'll need a dedicated water connection to use the FoodCenter's ice cube dispenser.

    • Functions, tips and tricks

    What is the energy saving potential of a modern refrigerator?

    Under the new energy efficiency rating system, which comes into force on 1 March 2021, our CombiCoolers are in energy efficiency class C. This makes them our most energy-efficient refrigerators. Their long operating life also helps to save operating costs and resources.

    • Functions, tips and tricks

    Why are the fridges fitted with LED spotlights?

    A new lighting concept using modern, high-grade LED spotlights integrated in the side panels ensures effective illumination even when the fridge is full.

    • Functions, tips and tricks

    What is the ClickShelf system?

    Our new CombiCooler generation offers an innovative ClickShelf rack system, which allows you to adjust the height of your racks easily with one hand and make full use of the width at the front when storing your food.

    • Functions, tips and tricks

    What is the purpose of the bottle drawer with removable drinks basket?

    This additional cooling zone offers storage room for beverages at a pleasant drinking temperature. The extractable bottle drawer running on rails is particularly convenient. It contains a removable basket with space for six bottles. Its somewhat higher temperature makes this bottom compartment ideal for cold-sensitive food such as potatoes and exotic fruit.

    • Functions, tips and tricks

    Is there enough space to put a 2-litre PET bottle in the fridge?

    Even 2-litre bottles can be stored easily and securely.

    • Functions, tips and tricks

    What exactly is dynamic circulation cooling?

    Dynamic circulation cooling ensures an even distribution and circulation of cool air in a large cooling space. This means more flexibility in placing food in the cooling space, as well as shorter cooling times.

    • Functions, tips and tricks

    Why do I need the quick-cool/quick-freeze function?

    Food freshly stored in the cooling or freezing compartment can be cooled quickly and gently using the fast cool or fast freeze function.

    • Functions, tips and tricks

    Why do I need the holiday function?

    With appliances featuring separate temperature control, the holiday function can be used to switch off the fridge compartment while the freezer remains in operation. This is recommended to increase energy efficiency when you're away for longer periods of time.

    • Functions, tips and tricks

    Why does the wine cooler feature two temperature zones?

    The two cooling zones are vertically adjustable and can be set to two different precise temperatures suitable for white and red wine, respectively. Available temperatures range from 5 to 18°C.

    • Functions, tips and tricks

    Why do I need the Indoor Ice System (IDI)?

    The IDI is a convenient way of dispensing ice cubes, ice chips and ice water. The sensor-controlled ice cube maker automatically provides the correct amount. The IDI is integrated into the fridge door instead of the freezer, which means you gain 20% of freezer space.

    • Functions, tips and tricks

    What is the purpose of the NoFrost technology built into FoodCenter models?

    NoFrost technology means you'll never have to manually defrost your fridge again. All of our FoodCenter models are fitted with NoFrost technology, which means they defrost automatically at regular intervals.

    • Functions, tips and tricks

    What is the purpose of the degree of soiling button?

    This adapts the wash programme to the degree of soiling. This additional function is typical for V-ZUG appliances and helps you save water, time and energy.

    • Functions, tips and tricks

    What is the purpose of the tilting operating panel?

    Your convenience is important to us. Thanks to the articulated design, you can position the operating panel according to your personal preference.

    • Functions, tips and tricks

    How does the «Tip and go» function work?

    You select a main programme by pressing a singlebutton. This means all the required settings are automatically chosen. If desired, you can select additional programmes or functions by pressing the corresponding buttons. If no button is pressed within 20 seconds, the programme selected will start automatically.

    • Functions, tips and tricks

    What is the purpose of the hot water and steam nozzle?

    The nozzle produces hot water for tea and other hot drinks. It also lets you conveniently froth cold milk for a delicious cappuccino or hot chocolate.

    • Maintenance and Cleaning

    What is V-ZUG TopClean?

    TopClean is a specially developed coating that is applied on top of the enamel inside the cooking space and on baking trays. This added layer gives the surface excellent non-stick properties, making cleaning much easier. Most residue can be removed using a damp cloth and mild detergent, which reduces the need for harsh cleaning agents and extensive scrubbing.

    • Functions, tips and tricks

    Washing laundry at 20°C is becoming increasingly popular. Do V-ZUG washing machines offer this functionality?

    To meet our customer's requirements, our new laundry room appliances now feature a 20°C wash programme that can be selected by pressing a dedicated button.

    • Functions, tips and tricks

    How long do the LEDs remain lighting if the door is left open?

    The lamps go out automatically after 2 minutes, which means that the washing machine can be left open after washing. The Start/Pause/Light button can be used to switch off the light manually. The automatic lighting can also be deactivated in the user settings.

    • Functions, tips and tricks

    What is the life cycle of the drum lighting LED?

    The lifecycle corresponds to the appliance lifecycle. Therefore 4,000 batches / 15 years.

    • Functions, tips and tricks

    Can the drum lighting LEDs be replaced?

    Yes, the drum lighting can be replaced.

    • Functions, tips and tricks

    Does the AdoraDry V2000 have the same programmes as the Adora TL?

    Not quite. The Down thick, Down thin, Bed linen, Outdoor programmes used very rarely by users have not been adopted. Making a clearer distinction between the V2000 and the V4000.

    • Functions, tips and tricks

    What are the advantages of baking with hot air over traditional top/bottom heat?

    Advantages over traditional top/bottom heat are that the results are comparable to what you can buy at a bakery. The V-ZUG hot-air concept achieves much more efficient (hot) air distribution because the hot air circulates in the oven cavity and the heat cooks the top and bottom of the baked goods more evenly. What’s more, you can even bake on two levels at the same time using hot air.

    • Functions, tips and tricks

    How do I explain the use of DualDry in MINERGIE buildings?

    If the laundry room or drying room are also to be connected to the comfort ventilation system, the two systems (comfort ventilation and DualDry) will complement each other when drying wet laundry. This means that increased air humidity in the room is reduced (dehumidified) both by the comfort ventilation system and by our dryer. There may be a problem if the target room humidity of the comfort ventilation system is set higher than that of the dryer. This would mean that the comfort ventilation system becomes permanently moist and our dryer would be permanently dehumidified (especially with our moisture control programme). This seems highly unlikely to me, since a laundry room generally calls for a dry climate and the recommended target room humidities of the comfort ventilation system are somewhat lower than ours – see below).

    • Functions, tips and tricks

    How does top/bottom heat work?

    The cooking space is heated by heating elements at the top and bottom. This feature is suitable for cakes, biscuits, bread and roasted meat. For a crispy result, we recommend using the dark enamel tray.

    • Functions, tips and tricks

    How does top/bottom heat humid work?

    The cooking space is heated by heating elements at the top and bottom. Any moisture released from the food is kept inside the oven cavity. The food retains its moisture. This feature is suitable for gratins, casseroles, roasted meat, bread and yeast pastries.

    • Functions, tips and tricks

    How does bottom heat work?

    Heating is provided by the bottom heating element and allows cake bases to be baked intensively and containers to be sterilised. For a crispy result, we recommend using the dark enamel tray.

    • Functions, tips and tricks

    How does hot air work?

    A heating element behind the hot air diffuser plate heats up the air inside the cooking chamber, which is circulated evenly. The feature is suitable for cakes, biscuits, bread and roasted meat on two levels. Set the temperature approx. 20 °C lower than for top/bottom heat.

    • Functions, tips and tricks

    How does the hot air humid programme work?

    A heating element behind the hot air diffuser plate heats up the air inside the cooking chamber, which is circulated evenly. Any moisture escaping from the food is kept to a minimum within the cooking chamber. The food retains its moisture. The feature is suitable for gratins, casseroles, bread and yeast pastries on two levels.

    • Functions, tips and tricks

    How do the Eco programmes work?

    The Eco programmes allow you to save energy without compromising on quality. Hot air eco and top/bottom heat eco are particularly suitable for stews that require a lot of time in the oven.

    • Functions, tips and tricks

    How does the PizzaPlus programme work?

    The PizzaPlus programme combines hot air with bottom heat. This allows pizzas, Italian focaccias, quiches and flans to achieve a golden-brown surface and crispy base.

    • Functions, tips and tricks

    What are the benefits of the stored recipes?

    Inspiration and ideas for baking and steaming are provided in the nine recipe books «With a passion for detail». We have developed a wide variety of recipes that are designed to suit the appliances in the Excellence Line. The stored recipes are called up automatically on the display and the specified settings are performed in the right order to save time and effort while cooking. Cooking with these recipes automatically prompts you to use operating modes you aren’t familiar with, helping you to get to know the appliance better.

    • Commissioning and operation

    What are the benefits of microwave cooking?

    Microwave ovens have many advantages, and even highly popular with demanding professional chefs. Tender vegetables, fish and meat can be cooked using only a small amount of water and without fat or salt. The result: healthy, low calorie meals whose vitamins are perfectly preserved. The food retains its natural colour and aspect as well as its nutrients and taste. You can quickly and gently defrost frozen food and prepare an entire meal in virtually no time at all.

    • Commissioning and operation

    Can microwave ovens be fitted into cabinets?

    Microwave ovens can be fitted into a tall or wall cabinet. This means they don't take up space on the worktop and their design fits your other V-ZUG appliances.

    • Commissioning and operation

    Are microwaves dangerous?

    No, cooking food in a microwave is completely safe. A study conducted by the Swiss Federal Office of Public Health (FOPH) concluded that there is no reason whatsoever to advise against the use of this cooking method.

    • Functions, tips and tricks

    What material is the ventilation duct of the DSMS hob hood made from?

    The material is a flame-retardant plastic blend, which is self-extinguishing with a V0 classification as per the UL94 standard.

    • Functions, tips and tricks

    What does the energy efficiency category say about a range hood?

    The energy efficiency category helps you to understand a range hood’s energy consumption and to compare it to others. Since the start of 2020, products have been given a rating on a scale of A+++ to D. The most energy-efficient V-ZUG range hoods are in efficiency category A++.

    • Functions, tips and tricks

    How do the hob hood and the hob with integrated range hood work?

    Steam and odours rise at a maximum rate of one metre per second. The V-ZUG hob hood or hob with integrated range hood extracts the air using a cross current that is higher than the rising speed of the cooking vapour. As a result, cooking vapours and odours can be effectively extracted straight away at the hob.

    • Functions, tips and tricks

    Does the hob ventilation/hob hood ventilation also work with taller pots?

    Cooking vapours can be extracted without any problems in the case of pots up to 20 cm tall. For pots that are over 21 cm tall, we recommend placing the pot lid at an angle in order to direct the steam towards the range hood.

    • Functions, tips and tricks

    What do I need to consider with regard to the exhaust duct?

    If possible, you should make sure that the duct diameter is at least 125 mm and ideally 150 mm. If there is no room for a round pipe, a flat channel with an equivalent cross section may also be used. The use of 90° pipe bends should be kept to a minimum. Narrowing cross sections and reducing pipes with a smooth inner surface should also be avoided. We recommend using short piping lengths, wall boxes with large slats and sufficient replacement air.

    • Functions, tips and tricks

    Does the unit have a discharge pump?

    Yes, a discharge pump is installed. The maximum feed height of the discharge height is 1.2 m.

    • Functions, tips and tricks

    It is possible to dry laundry in the drum and in the room at the same time?

    No, only one operating mode works at a time.

    • Functions, tips and tricks

    Does every hob work with OptiLink?

    To fully enjoy OptiLink, both the hob and the hood must be equipped with the OptiLink function. Look out for the "Fan wheel with chain links" symbol in the "Equipment and operating modes" section.

    • Functions, tips and tricks

    Does the choice of detergent have an influence on the drying time?

    No, the drying time is not changed by the use of different detergents.

    • Functions, tips and tricks

    How much heat does the DualDry release when drying laundry in a room?

    DualDry releases a heat capacity of some 350-400 W into the room during operation.

    • Functions, tips and tricks

    Does the softener have an influence on the drying time?

    The use of softeners can result in a slightly longer drying process, but there are no studies that confirm this assumption.

    • Functions, tips and tricks

    What should I bear in mind when planning and installing an exhaust duct?

    The exhaust duct should be as short as possible and have as few bends and curves as possible. Ideally, it should have a diameter of 150 mm. Each additional metre added to the exhaust duct and each additional bend will create resistance, reducing the power of the range hood. A more powerful range hood cannot compensate for a poorly designed exhaust duct. This will only result in increased losses and noise levels. Reducing the diameter of the exhaust duct should be avoided where possible – due to the increased flow rate, this will also lead to increased noise levels.

    • Functions, tips and tricks

    How important is it for the range hood to cover the entire hob surface?

    The more the range hood covers the hob, the better the extraction performance. This is why flat pull-out deflector plates perform very well. For wall and island hoods, you should make sure that the majority of the hob is well covered.

    • Functions, tips and tricks

    What is the difference between an extracted air and a recirculation air range hood?

    Extracted air range hoods require access to the outdoors. They convey cooking vapours directly outside into the open air via the metal grease filter. In a recirculation air range hood, the air is drawn in, cleaned using an activated charcoal filter and then conveyed back into the kitchen. This option is particularly suitable if there is no way to convey the cooking vapours from the range hood in your kitchen to the outside. Virtually all V-ZUG range hoods can be operated with either extracted air or recirculation air.

    • Maintenance and Cleaning

    Does the DualDry require maintenance?

    Apart from the usual cleaning processes, no further maintenance is required.

    • Maintenance and Cleaning

    How do I need to clean the DualDry?

    The DualDry is cleaned like an Adora heat pump dryer. This means that the fluff filter should be regularly cleaned and the air inlet flap wiped with a damp cloth. The front insertion can be rinsed under running water.

    • Maintenance and Cleaning

    Why is it so important to clean the dryer's fluff filters on a regular basis?

    Blocked fluff filters and filter pads weaken the airflow. This means the laundry takes more time and energy to dry. This is why the fluff filters and filter pads should be cleaned regularly as stated in the operating manual.

    • Functions, tips and tricks

    Which range hoods are particularly quiet?

    The level of noise emitted by a range hood depends on the model and extracted air system chosen. In the case of extracted air range hoods, the following rule applies: the smaller the diameter of the exhaust duct, the louder the appliance. As a result, we recommend using a pipe diameter of 150 mm in extracted air mode.

    • Functions, tips and tricks

    Is it a good idea to install a sound absorber with a wall/island hood or built-in range hood?

    Yes, we would definitely recommend installing a sound absorber to reduce the overall noise emissions. In extracted air mode, both the fan noise going outside and the outdoor noise coming inside via the extracted air duct can be reduced. In the case of recirculation mode, the sound absorber is positioned directly on the fan nozzle in the hood flue.

    • Commissioning and operation

    What kind of power connection do I need?

    A normal 230 volt socket (T13 / 10 A secured).

    • Commissioning and operation

    How must the DualDry be positioned?

    The positioning is shown in the installation instructions.

    • Commissioning and operation

    Can I adjust the degree of dryness With a V-ZUG tumble dryer?

    V-ZUG dryers are designed for minimum energy consumption. A humidity sensor continuously measures your laundry's degree of dryness. If in spite of this, your laundry turns out too dry or not dry enough, you can adjust the degree of dryness according to your needs.

    • Functions, tips and tricks

    How does inverter technology contribute to gentle cooking?

    Our exclusive inverter technology steplessly adjusts the oven's output to the amount of energy actually required. This means your microwave consumes less energy, at the same time cooking your food as gently as possible.

    • Functions, tips and tricks

    What is the function of the Favorites button?

    This enables you to select your favourite cooking programme by pushing a single button. Save the settings for your favourite programme, such as heating a mug of milk in the morning, and all you have to do is put the milk in the microwave and push the button.

    • Functions, tips and tricks

    What is the purpose of the hot air function in a microwave oven?

    You can use your microwave in combined mode to prepare a gratin, lasagne, cake or baked potatoes, or bake bread and puff pastry using only the hot air mode. The possibilities are endless. Compared to a regular oven, meals in microwaves take only two-thirds to half the time in combined mode.

    • Commissioning and operation

    Is there anything in particular I need to consider when cooking with microwaves?

    With certain foods such as potatoes or tomatoes, make sure you puncture the peel several times so the steam building up inside them can escape. Also, you should cover your food with wrapping film or a lid. Puncture the film lightly before cooking. Certain foods such as vegetables require you to stir them a few times or add some water during cooking.

    • Functions, tips and tricks

    What do I need to bear in mind in terms of Minergie construction?

    In principle, all variants (exhaust air and/or recirculated air) are permissible for range hoods in Minergie residential buildings. Detailed information on this topic can be found at: https://www.minergie.ch.

    • Functions, tips and tricks

    What is OptiLink?

    Hobs and range hoods that feature the OptiLink function communicate with each other via Bluetooth. The fan level automatically adjusts to the current cooking level and switches off automatically when the hob is switched off – so you can focus all your attention on cooking without having to think about operating the range hood. All models in the V6000 and V4000 series have this technology integrated as standard at no extra cost.

    • Functions, tips and tricks

    Does the room need to be closed?

    An optimal drying process during room air laundry drying is guaranteed in rooms where the windows and doors are closed. This reduces the penetration of humid air from the outside.

    • Functions, tips and tricks

    Does the DualDry also work in unheated rooms?

    An optimal drying result is reached at a room temperature of 10-30°C. In rooms with very low temperatures, the function may be restricted. The DualDry may not be used under 8°C.

    • Functions, tips and tricks

    Why is the DualDry laundry hanger arranged in the shape of a star?

    A star-shaped installation facilitates an optimal air flow. This results in a faster drying process.

    • Commissioning and operation

    Should I leave the windows and doors open or closed when using the range hood?

    Range hoods need enough replacement air to guarantee optimum extraction performance. You can ensure this by opening a window or incorporating a replacement air unit. If there is insufficient replacement air, this can create negative pressure (a vacuum) – the range hood will become significantly louder and it will have difficulty conveying the cooking odours outside.

    • Commissioning and operation

    Do I need to air the room when I use my range hood?

    You should always ensure there is a supply of replacement air when the range hood is running. In the case of a recirculation air range hood, this enables air that is still moist after passing through the filters to be replaced. In extracted air solutions, an open window helps to optimise the air flow and prevents negative pressure building up in the kitchen.

    • Maintenance and Cleaning

    Why and how often does the RefreshButler need to be descaled?

    The appliance automatically detects when descaling is necessary. If the refresh or hygiene programmes are used every 2 days, the following descaling intervals will be necessary: Descaling interval depending on water hardness: ▪ Hard: approx. every 3 months ▪ Medium: approx. every 4 months ▪ Soft: approx. every 7 months

    • Functions, tips and tricks

    Which appliances are available with a BlackDesignMatte surface?

    The BlackDesignMatte surface is available for the following appliances: CombiCookTop V2000 (60 cm) - available in BlackDesignMatte and glossy BlackDesign; CookTop V2000 (60 cm and 80 cm) - available in BlackDesignMatte and glossy BlackDesign

    • Maintenance and Cleaning

    What steps need to be taken if the appliance is not going to be used for an extended period of time?

    If you are not going to use the appliance for an extended period of time, empty the water tank and open the appliance door.

    • Maintenance and Cleaning

    Do fluff filters need to be cleaned?

    The appliance has one fluff filter and two filter mats. Since the gentle stream of air and extremely gentle treatment only remove a small amount of fluff from the fabric, the fluff filter only needs to be emptied occasionally. The appliance automatically detects when the fluff filter is heavily clogged. A notification appears in the display when the fluff filter needs cleaning.

Modern oven in an elegant kitchen with open door

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