V-Connect

V-Connect - an innovative solution for administrations and their building maintenance teams

V-Connect is the innovative solution from V-ZUG AG for administrations and their building maintenance teams, which facilitates fault reporting, simplifies the repair process and increases transparency.

The solution includes the V-Connect app and the V-Connect button.
With V-Connect, the household appliance data can be read for the supported models. These are displayed in the app - if there is a fault, possible remedial measures are suggested to the building maintenance personal. The app allows the personal to book a binding on-site appointment for troubleshooting your V-ZUG household appliance with our service.

The use of V-Connect V-ZUG is possible for household appliances serviced by V-ZUG Service.

playbutton

Why V-Connect?

  • V-Connect simplifies and speeds up the administrative work of reporting and resolving faults.
  • Digital and telephone support helps resolve household appliance faults more efficiently.
  • If a fault is identified on an appliance, your maintenance staff will be able to view the cause and potential solutions using the V-Connect app.
  • Maintenance staff can report faults digitally using the V-Connect app and can use the app at any time to book an on-site appointment with V-ZUG Service.
  • Maintenance staff can use the V-Connect app to view the data "Operating hours" and "Number of loads" and the date on which the household appliance first went into operation.

 

A day with V-Connect

Are you interested?

Prerequisites

  • V-Connect button and V-Connect app
  • Completed registration by participating maintenance staff
  • V-ZUG is your current Service Partner
  • Smartphone (iOS Version 12.4 and above or Android 7.0 and above) with data plan and App Store/Play Store account
  • For selected functionality: V-ZUG household appliance with accessible infrared interface

Interested? Please contact your V-ZUG sales or service representative or get in touch with the V-Connect team directly by using the following contact form.

 

You must complete fields marked with an asterisk (*).

Topic*
Personal details
Title*
Your message
Newsletter and privacy
Sender of and responsible for this newsletter is V-ZUG AG (“V-ZUG”). In the context of a newsletter dispatch, V-ZUG may use measuring instruments or other identification, including but not limited to tracking pixels, web beacons, etc. V-ZUG measures whether and when an e-mail was opened, and which linked content was clicked on. The following personal data is processed thereby: E-mail-address, IP-address. These data are processed to determine the effectiveness of the newsletter and to prepare content in a more customized way for subscribers. Furthermore, V-ZUG processes personal data in compliance with the privacy policy, available at: www.vzug.com/b2b/ch/en/privacystatement

The V-Connect app was awarded "Bronze" in the 2021 Best of Swiss Apps "Functionality" category.

Information for trading partners

  • The current product version of V-Connect V-ZUG is only available to individual property managers directly supported by V-ZUG Service & Support and their janitors in Switzerland.
  • The development of a specific solution for the needs of the trading partners is planned within the next 1-2 years.

Documents

V-Connect: Read data

playbutton

V-Connect: Report fault

playbutton