V‑ZUG know-how: FAQ

An extra-high model offers space for plates with a diameter of 33 cm. This means that an extra-high dishwasher makes sense if you want to use it for large plates, tall wine glasses or baking trays.

The water hardness controller ensures that the water always has the ideal hardness. This makes the detergent more effective and ensures that the dishes and glasses are treated gently.

According to the measurement in line with the standard, the drying capacity at a maximum room size of 9 m² is 1.34 kg/h and it takes 5h 40min.

Because the cutlery drawer is located at the top of the dishwasher, loading cutlery is ergonomic and puts less strain on your back. The cutlery drawer is designed so that the pieces of cutlery do not come into contact with each other, enabling optimal cleaning and protecting your expensive cutlery. Espresso cups can be placed in the central part of the cutlery drawer. Thanks to the cutlery drawer, the cutlery basket in the lower basket is no longer required, leaving more space for plates and other items.

Yes, in principle, body odour can also be removed from fabrics. It should be kept in mind, however, that body odour is produced to help remove bacteria. Since sweat is unique to each individual, the treatment result may differ from person to person. We recommend washing sweaty clothes.

Remote access has been extensively tested and works for all devices that are equipped with it. If problems occur, check if software updates for the appliance are available. Local conditions, such as the location of the appliance, can also make the connection more difficult.

The language settings depend on the settings on your smartphone or tablet. The region selected during onboarding does not influence the language.

To change the language in the app, please set the desired language in your mobile phone or tablet settings.

The integrated heat pump and the ventilation system blow warm air into the interior and whisk away the humid air.

There can be various reasons for this. The frequency and type of flashing provide information:

• Slow flashing when the screen is switched on (1s on, 1s off): V-ZUG Home mode is active, but there is no wi-fi connection. If the appliance has already been paired and does not reconnect, follow the instructions for “I cannot connect to my appliance.”

• Irregular, short flashes: Data is being transferred to the appliance. This is normal and just indicates activity.

• Rapid flashing when the screen is switched on (1/4s on, 1/4s off): Ready for Bluetooth connection, only active during pairing.

No. If the appliance door reaches its stopping point or encounters resistance, movement is stopped. The appliance door is uncoupled from the drive at a certain angle and can be moved freely. If an appliance door with AutoDoor is stopped manually, you must press the button again or close the appliance door manually to reset it.

All woollens labelled as washable can be dried in the tumble dryer. The appliance uses a gentle drying process with adapted drum action and a low temperature (approximately 45°C).

A freely selectable temperature range between 30°C and 100°C allows for complete freedom while cooking. After all, a delicious caramel flan will only be the perfect consistency if it is steamed at exactly 90°C. Fish is best poached at 80°C and, if you want to make your own yoghurt, 40°C is the temperature you need. Precise temperature settings are also essential for the Vacuisine function, which allows for slow cooking at low temperatures (lower than 100°C) in vacuum-sealed pouches. Professional chefs call this method of cooking “sous vide”.

Indeed, thorough spinning reduces the time and energy required to dry your laundry. Creases caused during spinning will be largely flattened out in the tumble dryer.

We recommend the following: Not all dishes are suitable for cleaning in a dishwasher. - Hand-wash items made of wood or plastic that are sensitive to alkalis or heat. - Earthenware tends to crack and splinter. - Glass and porcelain prints are only resistant to a limited extent and may dissolve over time. - Glass can become cloudy depending on the type and the detergent used. Check with your glass supplier whether the glass is dishwasher-safe. - Tension may develop in polished and thick-walled crystal glasses and bowls, which may lead to breakages. - Do not wash dishes with stickers. Dissolved stickers can block the filter system. - Objects made of silver, copper and tin tend to stain brown or black. - Aluminium tends to form stains. Wash aluminium separately or by hand.

Induction is the technology of the future: it is faster and more energy-efficient. One litre of water is brought to the boil in approximately two minutes. This is made possible by smart technology. Induction generates heat exactly where it is needed in the base of the pot. The glass around the heated cooking zone stays virtually cold, so no energy is wasted. An induction stove uses up to 40% less energy compared to other heating methods.

The PowerPlus function offered by almost all induction cooktops helps you save time. If, for example, you need to heat up a large quantity of water, you can have a cooking zone work at an increased power level of up to 140%. PowerPlus puts up to 3700 watts at your disposal.

Professional caterers have been raving about it, and you can have it in your own kitchen: a Teppan Yaki. Why is this Japanese method of cooking on a flat grilling surface so popular? Because you don’t need any pots and pans, it’s entertaining for your guests to watch, and you don’t have to worry about choosing the right cooking temperature and time. The cooking temperature, for example, can be set precisely according to the kind of food you’re preparing, and it stay at a constant level, no matter how many delicacies you pile onto the griddle. This ensures heat sensitive food is cooked particularly gently so that its taste, quality and nutrients are perfectly preserved. A Teppan Yaki will turn your dinner parties into an unforgettable experience.

Instead of the traditional heating element, an induction coil is placed beneath the glass ceramic cooktop, generating a varying electromagnetic field. The field generates eddy currents in the base of the pan, which leads to a rapid heating of the magnetic pan material.

As steamers are becoming increasingly popular, we have found that people tend to use fewer pots and pans in their cooking. This is why we have introduced cooktops featuring only three cooking zones that are more generously spaced.

For induction to work, the base of the pan must be ferromagnetic. As induction cooktops are quite popular, there is a broad range of well-priced pans available.

Under the new energy efficiency rating system, which comes into force on 1 March 2021, our CombiCoolers are in energy efficiency class C. This makes them our most energy-efficient refrigerators. Their long operating life also helps to save operating costs and resources.

Our new CombiCooler generation offers an innovative ClickShelf rack system, which allows you to adjust the height of your racks easily with one hand and make full use of the width at the front when storing your food.

Even 2-litre bottles can be stored easily and securely.

Yes, there are – the 40°C and 60°C Sprint programs. Both of these are able to run with very little water and are gentle on your washing.

The V-ZUG Special Care Drum has 14,000 holes to protect delicate fabrics and prevent wear and tear from friction during the washing process.

The new control knobs offer intuitive, accessible operation with improved tactile and optional acoustic feedback. Supported by VisionAssist, they enable precise and simple control. Their traditional interaction appeals to many users, and they are available in Black, Platinum, and Pearl for flexible kitchen design integration.

The BlackDesignMatte surface is available for the following appliances: CombiCookTop V2000 (60 cm) - available in BlackDesignMatte and glossy BlackDesign; CookTop V2000 (60 cm and 80 cm) - available in BlackDesignMatte and glossy BlackDesign

A cooker is always installed underneath the worktop and has switches that allow the cooktop to be controlled. The oven is usually installed at eye level in a tall unit. This makes operation more convenient and ergonomic.

The CombairSteamer fits best in an existing niche (762 mm) for a standard oven or cooker. These appliances combine a complete oven and steaming functions. CombairSteamers offer all the steaming programs of a steam cooker and the classic functions of an oven – such as hot air, top/bottom heat and grill. If expanding the niche is possible, we recommend the classic combination of a 45 oven and a 45 CombiSteamer, allowing you to benefit from the flexibility of having two cooking chambers.

The more the range hood covers the cooktop, the better the extraction performance. This is why flat pull-out deflector plates perform very well. For wall and island hoods, you should make sure that the majority of the cooktop is well covered.

There are different solutions to suit you – whether you want your range hood to be an eye-catching design feature or for it to be discreetly integrated into your kitchen. On the wall If you want to make your range hood stand out, then a wall hood is a great choice. Wall hoods are also available as slanted versions which provide ample headroom. They are installed on the wall directly above the cooktop. Integrated into the kitchen units If you would rather incorporate the hood into the kitchen so that it is virtually invisible, then we recommend a built-in range hood with a glass canopy, a flat-panel range hood or an integrated range hood. These are perfect for kitchens in which you need to make clever use of the space. On the ceiling Range hoods designed for ceiling installation are the perfect solution in open-plan kitchens that feature a free-standing cooking island. Choose your favourites from our elegant ceiling range hoods and our wide range of attractive island hoods. Downdraft or in the cooktop itself Without long detours, cooking vapours are whisked away at the very place where they first develop – on the cooktop itself. Our integrated cooktop hood, the pull-out downdraft and the induction cooktop with integrated range hood offer increased headroom and extract the vapours downwards.

The level of noise emitted by a range hood depends on the model and extracted air system chosen. In the case of extracted air range hoods, the following rule applies: the smaller the diameter of the exhaust duct, the louder the appliance. As a result, we recommend using a pipe diameter of 150 mm in extracted air mode.

The material is a flame-retardant plastic blend, which is self-extinguishing with a V0 classification as per the UL94 standard.

Steam and odours rise at a maximum rate of one metre per second. The V-ZUG cooktop hood or cooktop with integrated range hood extracts the air using a cross current that is higher than the rising speed of the cooking vapour. As a result, cooking vapours and odours can be effectively extracted straight away at the cooktop.

If possible, you should make sure that the duct diameter is at least 125 mm and ideally 150 mm. If there is no room for a round pipe, a flat channel with an equivalent cross section may also be used. The use of 90° pipe bends should be kept to a minimum. Narrowing cross sections and reducing pipes with a smooth inner surface should also be avoided. We recommend using short piping lengths, wall boxes with large slats and sufficient replacement air.

Yes, the drum lighting can be replaced.

Due to the heat pump, it is not possible to implement it in the AdoraWash V6000 due to a lack of space.

The DualDry is extremely energy-efficient. In tumble drying mode, it meets the requirements for energy efficiency class A++ and in room air laundry drying, the requirements for energy efficiency class A1.

64 dB(A) in room air operation according to test regulation.

No, the air flow cannot be changed. However, as the air circulation has only a limited impact on the drying, factors such as the size of the room, volume of laundry or how the laundry was hung up are more decisive.

spinning capacity of the selected washing programme, textile types, laundry volume in the room, room temperature and humidity, placement of the laundry in the room and how it is arranged, hanging habits (“double” over a line, “single” over a line with pegs, “single” over two lines)

The hygiene program is designed for particularly sensitive items such as cutting boards and baby bottles.

The additional hygiene program eliminates germs using an elevated temperature (above 60°C) over a relatively long exposure time. Independent laboratory trials have confirmed a reduction in germs of up to 99.99%.

The Sprint program lasts 20 minutes and is suitable for quickly cleaning lightly soiled pre-dinner glasses. The Party program lasts 11 minutes and is perfect for when an exceptionally large number of dishes need to be washed quickly ready to be used again – for example, for a party with many guests. When using the party program, the dishwasher starts with a 20-minute heating phase, after which the dishwasher can be fully loaded up to five times in a row.

Room air laundry drying takes more time, as the laundry is streamed less efficiently with air and the temperatures during this process are also lower than when drying in the drum. Other factors that slow down the drying process: A lot of laundry in a small room, very damp laundry (of small spinning speed), open doors or windows, humidity that additionally enters the room, clogged front filter mat, items that prevent the release of air, soiled or faulty humidity sensor.

The nominal load is 1–7 kg for the drying process in the machine. If room air laundry drying is applied, a maximum room size of 25 m² is recommended. The room air laundry dryer has a drying capacity of 1.34 kg/h, which corresponds to about 5 hours for a full laundry load of 7 kg.

This is what you've been waiting for. The «ultra care» programme dries your delicate items at 55°C in just 90 minutes. A piece of advice: treat your laundry with even more care by giving it ample space in the washing drum.

There are two options. In the event of minor soiling, the unique, automatic cleaning program can be started via the OptiDos settings. It rinses both OptiDos dispensers with water. The second option can be applied when switching from softener to detergent or in the event of strong soiling (e.g. built-up deposits of detergent). This involves easily removing the OptiDos drawer manually without using tools and cleaning it by rinsing under the tap. Do not clean the drawer in the dishwasher.

A steamer allows for gentle steam cooking that does not wash out valuable vitamins, minerals and flavours from your food. The unpressurised steaming process operates at temperatures between 30°C and 100°C to enable simple, precision cooking. A smart climate sensor allows the food to be steamed in the best possible conditions, regardless of the amount. The colours are preserved perfectly. Ideal for a healthy and balanced diet.

When washing items by hand, around 40 litres of water must be heated up. With V-ZUG’s best appliances, this figure is reduced by almost 90%, with the Adora SL requiring just 5 litres of water.