V‑ZUG know-how: FAQ

In our FAQ section, you will find the answers to frequently asked questions about V-ZUG appliances. They are an excellent way to access information quickly.

Search for specific questions and answers here or use filters to find the desired topic.

    • Functions, tips and tricks

    What energy efficiency class does the DualDry have?

    The DualDry is extremely energy-efficient. In tumble drying mode, it meets the requirements for energy efficiency class A++ and in room air laundry drying, the requirements for energy efficiency class A1.

    • Functions, tips and tricks

    Why do I need the Indoor Ice System (IDI)?

    The IDI is a convenient way of dispensing ice cubes, ice chips and ice water. The sensor-controlled ice cube maker automatically provides the correct amount. The IDI is integrated into the fridge door instead of the freezer, which means you gain 20% of freezer space.

    • Functions, tips and tricks

    What is the purpose of the NoFrost technology built into FoodCenter models?

    NoFrost technology means you'll never have to manually defrost your fridge again. All of our FoodCenter models are fitted with NoFrost technology, which means they defrost automatically at regular intervals.

    • Maintenance and Cleaning

    Do fluff filters need to be cleaned?

    The appliance has one fluff filter and two filter mats. Since the gentle stream of air and extremely gentle treatment only remove a small amount of fluff from the fabric, the fluff filter only needs to be emptied occasionally. The appliance automatically detects when the fluff filter is heavily clogged. A notification appears in the display when the fluff filter needs cleaning.

    • Functions, tips and tricks

    How are creases reduced?

    Applying steam makes the textile fibres smooth, causing creases to unfold. Clothing is smoothed out using a combination of its own weight and a gentle stream of air.

    • Functions, tips and tricks

    How are textiles sanitised?

    The additional hygiene program eliminates germs using an elevated temperature (above 60°C) over a relatively long exposure time. Independent laboratory trials have confirmed a reduction in germs of up to 99.99%.

    • Functions, tips and tricks

    How do I recognise a clogged filter in the DualDry?

    The appliance reports a fault. A9: Cleaning sieves and mats.

    • Functions, tips and tricks

    How long does the drying take?

    According to the measurement in line with the standard, the drying capacity at a maximum room size of 9 m² is 1.34 kg/h and it takes 5h 40min.

    • Functions, tips and tricks

    What are the key benefits to a room air laundry dryer?

    Very careful drying as drying is without heat and friction, walls kept dry and therefore no formation of mould, quick drying, no hanging in stuffy cellar rooms for days on end, possible to dry anything that can be stored in the room (e.g. tents, carpets, sleeping bags, covers).

    • Functions, tips and tricks

    Can rain-soaked clothes also be dried?

    Yes, wet clothes can easily be dried again in next to no time using the additional drying program.

    • Functions, tips and tricks

    How long will the LED lights last in my range hood?

    Since 2019, all our range hoods have been equipped exclusively with energy-saving LED lights. LEDs have energy-efficient properties plus a long service life.

    • Functions, tips and tricks

    What should I bear in mind when planning and installing an exhaust duct?

    The exhaust duct should be as short as possible and have as few bends and curves as possible. Ideally, it should have a diameter of 150 mm. Each additional metre added to the exhaust duct and each additional bend will create resistance, reducing the power of the range hood. A more powerful range hood cannot compensate for a poorly designed exhaust duct. This will only result in increased losses and noise levels. Reducing the diameter of the exhaust duct should be avoided where possible – due to the increased flow rate, this will also lead to increased noise levels.

    • Functions, tips and tricks

    How does it eliminate germs and bacteria from clothing?

    Recurring cycles of steam and special photocatalysis technology remove 99.99% of germs and bacteria from clothing.

    • Functions, tips and tricks

    What is the difference between an extracted air range hood and a recirculation air range hood?

    Extracted air range hoods require access to the outdoors. They convey cooking vapours directly outside into the open air via the metal grease filter. In a recirculation air range hood, the air is drawn in, cleaned using an activated charcoal filter and then conveyed back into the kitchen. This option is particularly suitable if there is no way to convey the cooking vapours from the range hood in your kitchen to the outside. Virtually all V-ZUG range hoods can be operated with either extracted air or recirculation air.

    • Functions, tips and tricks

    What types of range hoods are there?

    There are different solutions to suit you – whether you want your range hood to be an eye-catching design feature or for it to be discreetly integrated into your kitchen. On the wall If you want to make your range hood stand out, then a wall hood is a great choice. Wall hoods are also available as slanted versions which provide ample headroom. They are installed on the wall directly above the cooktop. Integrated into the kitchen units If you would rather incorporate the hood into the kitchen so that it is virtually invisible, then we recommend a built-in range hood with a glass canopy, a flat-panel range hood or an integrated range hood. These are perfect for kitchens in which you need to make clever use of the space. On the ceiling Range hoods designed for ceiling installation are the perfect solution in open-plan kitchens that feature a free-standing cooking island. Choose your favourites from our elegant ceiling range hoods and our wide range of attractive island hoods. Downdraft or in the cooktop itself Without long detours, cooking vapours are whisked away at the very place where they first develop – on the cooktop itself. Our integrated cooktop hood, the pull-out downdraft and the induction cooktop with integrated range hood offer increased headroom and extract the vapours downwards.

    • Maintenance and Cleaning

    When does the OptiDos drawer need to be cleaned?

    As required, in the event of strong soiling and when changing from softener to detergent.

    • Functions, tips and tricks

    Which range hoods are particularly quiet?

    The level of noise emitted by a range hood depends on the model and extracted air system chosen. In the case of extracted air range hoods, the following rule applies: the smaller the diameter of the exhaust duct, the louder the appliance. As a result, we recommend using a pipe diameter of 150 mm in extracted air mode.

    • Maintenance and Cleaning

    How does the appliance hygiene program work?

    Start it without putting any laundry in the washing machine. The program heats a small amount of water to approximately 80°C and then treats the inside of the appliance with steam to significantly reduce the number of germs.

    • Commissioning and operation

    Can softener or prewash be added manually via the drawer on the right if OptiDos is used? Do additional settings need to be made?

    Yes, the softener can be added separately in the right compartment even if detergent was chosen from the OptiDos drawer. This does not require any additional settings, as the detergent compartment on the right-hand side is rinsed for every wash.

    • Commissioning and operation

    When does it make sense to use washing powder?

    Primarily for white laundry. Because only washing powder contains bleach and can therefore better remove stains from fruit, coffee, tea, etc.

    • Functions, tips and tricks

    What is the purpose of the normal dry programme?

    This programme is designed for homogenous loads - an entire machine full of terry towels or underwear, for example.

    • Commissioning and operation

    Are additional accessories required to use OptiDos?

    No. Both detergent dispensers are supplied with the washing machine and can be immediately filled with the desired liquid agents or softeners.

    • Commissioning and operation

    Can organic or soap detergents also be used?

    Yes. In the user settings, modular detergents can be activated by activating the function. This type of detergent is added to the detergent dispenser drawer on the right.

    • Functions, tips and tricks

    What is the purpose of the WetClean programme?

    You use this to loosen up delicate textiles. (Remove them immediately after the programme has completed.)

    • Functions, tips and tricks

    What do I need to know about range hoods using recirculation air?

    Compared with the extracted air solution, there is much less to consider for range hoods with recirculation air, particularly if you have flue-based heating (such as gas, oil or coal-fired heaters, flow heaters, water heaters and open fireplaces). They are easy to install and they can be operated without restrictions if the range hood is used in recirculation mode with an activated charcoal filter. To use recirculation mode, you must provide an activated charcoal filter – the filter absorbs unpleasant odours and ensures there is fresh air in the kitchen while you are cooking.

    • Functions, tips and tricks

    Does drying take less time if the laundry is well spun?

    Indeed, thorough spinning reduces the time and energy required to dry your laundry. Creases caused during spinning will be largely flattened out in the tumble dryer.

    • Functions, tips and tricks

    What do I need to bear in mind in terms of Minergie construction?

    In principle, all variants (exhaust air and/or recirculated air) are permissible for range hoods in Minergie residential buildings. Detailed information on this topic can be found at: https://www.minergie.ch.

    • Functions, tips and tricks

    Why was the DualDry not also implemented in the Unimatic?

    The DualDry was implemented in the Adora, as the air throughput was too low for a laundry room in an apartment building. Furthermore, the operating modes cannot run at the same time. If laundry is hanging up in the room and another tenant decides to use the tumble dryer, then this eliminates the possibility of room air laundry drying as the humidity within the room is no longer regulated.

    • Functions, tips and tricks

    Does every cooktop work with OptiLink?

    To fully enjoy OptiLink, both the cooktop and the hood must be equipped with the OptiLink function. Look out for the “Fan wheel with chain links” symbol in the “Equipment and operating modes” section.

    • Functions, tips and tricks

    Which models are designed for use in a family home or flat?

    The AdoraWash and AdorinaWash product ranges are ideal for family homes or flats, while the Unimatic range is designed for communal laundry rooms and small businesses.

    • Functions, tips and tricks

    How do I connect my cooktop to the range hood so that I can use OptiLink?

    Connecting, or pairing, your V-ZUG built-in range hood with our networkable cooktops is a breeze.

    • Commissioning and operation

    Can I adjust the colour temperature for the range hood lighting?

    Yes you can – various range hoods have the FlexLED function. This allows you to easily adjust the colour temperature, from a warm-white 2700 kelvins to a cool 4000. This feature creates the perfect atmosphere in harmony with the kitchen lighting and can be individually tailored to all kinds of lighting concepts.

    • Commissioning and operation

    What makes the extractor hoods particularly user-friendly?

    We recommend conveying the extracted air outside wherever possible, as this carries smells away from the kitchen. The most effective solution is to use an exhaust system (duct) with a diameter of 150 mm.

    • Functions, tips and tricks

    What after-sales services does V-ZUG offer its customers?

    When you buy one of our quality appliances, we give you a complimentary demonstration at your home to ensure you make the most of all that our machines have to offer. Our website at www.zugplus.ch is regularly updated with seasonal recipe suggestions for our steamers and for the Microbraun SL. And if you have any cooking-related questions, our cookery hotline is there to help.

    • Functions, tips and tricks

    How does a modern washing machine compare to a 20-year-old model in terms of water consumption?

    A model from 1990 required 80 litres of water and used 1.25 kW of electricity. A current model can manage with just 39 litres of water and 0.85 kW of electricity. The amount of water required depends on the level of soiling and the water hardness. AdoraWash washing machines are equipped with EcoManagement. This function shows how much water and energy were used during the last wash cycle. It also displays average values for the last 20 wash cycles.

    • Functions, tips and tricks

    What exactly is the partial load economy system?

    To avoid wasting water and electricity, the ingenious V-ZUG sensor system ensures that consumption precisely corresponds to the actual amount and type of laundry. This means that, with the economical V-ZUG washing machines, you can easily wash a smaller amount of laundry without wasting precious resources.

    • Commissioning and operation

    Can I adjust the reaction times for the cooktop and range hood in OptiLink operating mode?

    Three levels are available in OptiLink mode that vary in terms of their reaction times and the maximum possible power level. Level 1: Silent mode – reaction time 60 seconds and maximum power level 2 Level 2: Standard mode – reaction time 45 seconds and maximum power level 3 Level 3: Intensive mode – reaction time 20 seconds and maximum power level Intensive You can easily select whichever operating mode you want. When the appliance is switched off, press the "Light" and "Automatic run-on" buttons at the same time. The operating mode that is currently selected will be shown on the power level display. You can change the operating mode by pressing the power button. The selected setting will be saved 5 seconds after the last input.

    • Maintenance and Cleaning

    Can you clean the metal grease filters in the dishwasher?

    All metal grease filters should be cleaned at least once every two months (more frequently in the event of intensive use, and at the latest when the noise increases). Range hoods with saturation indicators on the display remind you to clean them regularly. You can soak the metal grease filter by hand and clean it with gentle detergent. It can, of course, also be cleaned in the dishwasher – simply choose an intensive program. If you choose to wash the filter in the dishwasher, do not place any other crockery in the dishwasher.

    • Functions, tips and tricks

    What detergent is the right one for my selected program?

    V-ZUG OptiDos supports the detergent selection with an intuitive, unique selection aid. It uses a symbol to show which detergent from the OptiDos dispenser suits the selected program best.

    • Functions, tips and tricks

    What is the purpose of the textile type program?

    The Adora SLQ and Adora SL models automatically select the appropriate wash program for different types of laundry such as jeans, baby clothes or net curtains. The baby garments program, for example, ensures that your little one's clothes turn out perfectly hygienically clean. Microbiological tests by the Veritas laboratory have confirmed its effectiveness.

    • Functions, tips and tricks

    What is added to which OptiDos dispenser?

    By pulling out the OptiDos drawer, the detergents added to both dispensers are automatically shown on the touch display.

    • Functions, tips and tricks

    What is the purpose of the turbidity sensor?

    By continuously monitoring water turbidity, the ZUG Adora can detect when your laundry has been sufficiently rinsed. This has two advantages: your clothes are perfectly rinsed and water consumption is reduced by 30%.

    • Functions, tips and tricks

    What is the purpose of the degree of soiling button?

    This adapts the wash program to the degree of soiling. This additional function is typical for V-ZUG appliances and helps you save water, time and energy.

    • Functions, tips and tricks

    How is the correct dosing volume of liquid detergent set?

    As standard, we recommend entering the dosing volume of the detergent manufacturer for 4–5 kg of laundry, medium soiling and the local water hardness in the machine. In most cases, the recommended dosing volume of the manufacturer can be found in a table on the back of the packaging.

    • Functions, tips and tricks

    How does the “Tip and go” function work?

    You select a main program by pressing a single button. This means all the required settings are chosen automatically. If desired, you can select additional programs or functions by pressing the corresponding buttons. If no button is pressed within 20 seconds, the program selected will start automatically.

    • Functions, tips and tricks

    How can I save energy and water while doing laundry?

    V-ZUG helps you to do this automatically thanks to the partial load water and energy economy function and EcoManagement. The latter shows you in advance whether your choice of program is going to use large or small amounts of energy and water.  The OptiTime delayed start option also helps you to save lots of energy if you have a bit of spare time.

    • Functions, tips and tricks

    Washing laundry at 20°C is becoming increasingly popular. Do V-ZUG washing machines offer this functionality?

    To meet our customer's requirements, our new laundry room appliances now feature a 20°C wash program that can be selected by pressing a dedicated button.

    • Functions, tips and tricks

    I have some items of clothing that I’m unsure about putting in the washing machine. Does the machine have programs that can handle them correctly?

    Yes. Hand wash, WetClean and wool programs are available, and it’s also possible to activate additional functions such as Easy care.

    • Functions, tips and tricks

    What is the life cycle of the drum lighting LED?

    The lifecycle corresponds to the appliance lifecycle. Therefore 4000 batches / 15 years.

    • Functions, tips and tricks

    How do the washing machines stand out in terms of energy efficiency?

    The energy label provides information about this. Three factors are measured in washing machines – energy consumption, washing performance and spin efficiency. All V-ZUG washing machines have achieved an A+++ rating in energy efficiency.

    • Functions, tips and tricks

    I don’t often have much time for washing. Are there any fast programs available?

    Yes, there are – the 40°C and 60°C Sprint programs. Both of these are able to run with very little water and are gentle on your washing.

    • Functions, tips and tricks

    Why does the V6000 model not come with OptiDos?

    Due to the heat pump, it is not possible to implement it in the AdoraWash V6000 due to a lack of space.

    • Functions, tips and tricks

    How do I explain the use of DualDry in MINERGIE buildings?

    If the laundry room or drying room are also to be connected to the comfort ventilation system, the two systems (comfort ventilation and DualDry) will complement each other when drying wet laundry. This means that increased air humidity in the room is reduced (dehumidified) both by the comfort ventilation system and by our dryer. There may be a problem if the target room humidity of the comfort ventilation system is set higher than that of the dryer. This would mean that the comfort ventilation system becomes permanently moist and our dryer would be permanently dehumidified (especially with our moisture control program). This seems highly unlikely, since a laundry room generally calls for a dry climate and the recommended target room humidities of the comfort ventilation system are somewhat lower than ours (see below).

    • Functions, tips and tricks

    Can water softener be dosed in the OptiDos washing machine? How would this work?

    It cannot be dosed.

    • Maintenance and Cleaning

    How do I prevent the formation of mould?

    Mould is caused by excess humidity in the room. Whenever laundry is hung up, the room air laundry drying function should be started to remove the humidity from the room. Alternatively, the moisture control programme can also be selected.

    • Maintenance and Cleaning

    May I ventilate the drying room before and after drying?

    As soon as the drying process is complete and the DualDry has been switched off, we recommend ventilating the room for 5-10 minutes.

    • Maintenance and Cleaning

    Does the DualDry require maintenance?

    Apart from the usual cleaning processes, no further maintenance is required.

    • Maintenance and Cleaning

    How do I need to clean the DualDry?

    The DualDry is cleaned like an Adora heat pump dryer. This means that the fluff filter should be regularly cleaned and the air inlet flap wiped with a damp cloth. The front insertion can be rinsed under running water.

    • Maintenance and Cleaning

    Why is it so important to clean the dryer's fluff filters on a regular basis?

    Blocked fluff filters and filter pads weaken the airflow. This means the laundry takes more time and energy to dry. This is why the fluff filters and filter pads should be cleaned regularly as stated in the operating manual.

    • Commissioning and operation

    How much rope do I need per wash?

    40 m of rope per 10 kg of laundry are required.

    • Commissioning and operation

    How high is the laundry hanger installed?

    Ideally so that the dry air flow of the DualDry flows directly on the laundry. However, the laundry also dries if the positioning is less ideal. The customer is free to install the hangar as they like. In an apartment building, the washing line is usually at a height of 180 - 190 cm. The washing line should not be lower than the air release flap.

    • Commissioning and operation

    May I use a softener?

    Yes. The softener can be used for both drying processes. It is irrelevant whether the laundry is dried in the drum or on a washing line. Deposits of softener on the drum surface are reduced to a minimum by the lower temperatures.

    • Commissioning and operation

    What kind of power connection do I need?

    A normal 230 volt socket (T13 / 10 A secured).

    • Commissioning and operation

    How must the DualDry be positioned?

    The positioning is shown in the installation instructions.

    • Commissioning and operation

    Can I adjust the degree of dryness With a V-ZUG tumble dryer?

    V-ZUG dryers are designed for minimum energy consumption. A humidity sensor continuously measures your laundry's degree of dryness. If in spite of this, your laundry turns out too dry or not dry enough, you can adjust the degree of dryness according to your needs.

    • Commissioning and operation

    Should I use fabric conditioner if I want to dry my laundry in the tumble dryer?

    Do not use fabric conditioner if drying the washing in a tumble dryer, unless the manufacturer states otherwise. Tumble drying automatically leaves the washing soft and fluffy to the touch. Using fabric conditioner can cause a thin, barely visible film to form on the drum and humidity sensors. This can lead to malfunctions and prevent the appliance from achieving the required degree of dryness.

    • Functions, tips and tricks

    Does the unit have a discharge pump?

    Yes, a discharge pump is installed. The maximum feed height of the discharge height is 1.2 m.

    • Functions, tips and tricks

    It is possible to dry laundry in the drum and in the room at the same time?

    No, only one operating mode works at a time.

    • Functions, tips and tricks

    Where and how high may the syphon be?

    The maximum feed height of the discharge height is 1.2 m.

    • Functions, tips and tricks

    Where does the extracted water go?

    The DualDry has an integrated discharge pump. The water is directed into a syphon with a hose.

    • Functions, tips and tricks

    What is the moisture control programme?

    The moisture control programme automatically starts the room air laundry drying over 7 days if the appliance detects an increase in humidity. The target humidity in the room can be set between 50% and 60%.

    • Functions, tips and tricks

    What programmes does the DualDry offer?

    In room air laundry drying mode: Extra dry, Standard dry, Iron dry, Damp, Timed drying (up to 3 hours), Moisture control programme.

    • Functions, tips and tricks

    Can the DualDry also be used to keep the room dry?

    Yes, the moisture control programme runs for 7 days and automatically starts drying the room air if the appliance detects an increase in humidity. However, the DualDry is not designed for permanent operation or the dehumidification of very humid rooms.

    • Functions, tips and tricks

    Does the room need to be closed?

    An optimal drying process during room air laundry drying is guaranteed in rooms where the windows and doors are closed. This reduces the penetration of humid air from the outside.

    • Functions, tips and tricks

    Does the DualDry also work in unheated rooms?

    An optimal drying result is reached at a room temperature of 10-30°C. In rooms with very low temperatures, the function may be restricted. The DualDry may not be used under 8°C.

    • Functions, tips and tricks

    Why is the DualDry laundry hanger arranged in the shape of a star?

    A star-shaped installation facilitates an optimal air flow. This results in a faster drying process.

    • Functions, tips and tricks

    Does the choice of detergent have an influence on the drying time?

    No, the drying time is not changed by the use of different detergents.

    • Functions, tips and tricks

    How much heat does the DualDry release when drying laundry in a room?

    DualDry releases a heat capacity of some 350-400 W into the room during operation.

    • Functions, tips and tricks

    Does the softener have an influence on the drying time?

    The use of softeners can result in a slightly longer drying process, but there are no studies that confirm this assumption.

    • Commissioning and operation

    Where can I install the new CoffeeCenter V6000 45?

    An automatic built-in coffee machine that is built into the kitchen front not only makes for an aesthetically pleasing solution that looks the part, but it also frees up worktop space. The CoffeeCenter V6000 45 in the new Excellence Line design is built into tall cabinets, allowing it to blend in seamlessly with other thermal appliances in this new generation.

    • Functions, tips and tricks

    Am I tied to a particular type of coffee with the V-ZUG automatic built-in coffee machine?

    The CoffeeCenter V6000 45 uses coffee beans, which means you are free to explore the fascinating world of coffee to your heart’s content.

    • Functions, tips and tricks

    What does it take to make a good cup of coffee?

    In addition to the quality of the beans and the blend, the correct grinding technique is especially important: the more evenly the coffee is ground and dosed, the better the end result. This is where the CoffeeCenter V6000 45 comes in with its innovative new cone grinder that conjures up an aroma intensity unlike anything you have ever experienced before. The perfect temperature and pressure during the brewing process are also crucial when it comes to how the coffee will taste. From ristretto, espresso, espresso macchiato, doppio, cappuccino, flat white, caffè latte and latte macchiato to the latest trends like long coffee, the CoffeeCenter V6000 45 provides the perfectly brewed cup of coffee to suit anyone’s tastes. The integrated milk frother automatically prepares three different levels of froth, depending on whether you are making cappuccino, latte macchiato or caffè latte. The heated milk container is double-walled and keeps the milk fresh for a long time.

    • Functions, tips and tricks

    Why is the grinding so important for a perfect cup of coffee?

    Apart from the quality of the coffee beans and the blend, the right grinding technique is crucial. The more evenly the coffee is ground and dosed, the better the result. The highly innovative new ceramic grinder of the Supremo SL meets these requirements and is extremely durable. And it has another great benefit: it is very quiet.

    • Functions, tips and tricks

    What is the purpose of the hot water and steam nozzle?

    The nozzle produces hot water for tea and other hot drinks. It also lets you conveniently froth cold milk for a delicious cappuccino or hot chocolate.

    • Maintenance and Cleaning

    What is V-ZUG TopClean?

    This is the most high-tech solution of all the cleaning aids. The specially developed enamel coating makes cleaning the cooking chamber or baking trays even easier. Its excellent non-stick properties allow all residue to be removed simply and effortlessly with a damp cloth.

    • Maintenance and Cleaning

    How does pyrolytic self-cleaning work?

    Ovens with pyrolytic features practically clean themselves: Dirt is converted into ash by the special pyrolytic self-cleaning program, which heats the cooking chamber to extremely high temperatures. The ash can then be wiped away with a damp cloth. Pyrolytic self-cleaning is available as an option in all appliances in convenience level V4000 or above.

    • Commissioning and operation

    Are appliances with AutoDoor a safety risk for unsupervised children?

    No. If the appliance door reaches its stopping point or encounters resistance, movement is stopped. The appliance door is uncoupled from the drive at a certain angle and can be moved freely. If an appliance door with AutoDoor is stopped manually, you must press the button again or close the appliance door manually to reset it.

    • Commissioning and operation

    How do I open the door of an AutoDoor appliance in the event of a power cut?

    The appliance door can always be opened by hand or by using a wooden spoon. The best way to do this is to hold the corners of the glass front and open the door by hand.

    • Commissioning and operation

    Is there a safer and more convenient way of removing the baking trays from the baking or cooking cavity?

    The optional fully extending runner allows you to remove up to three baking trays safely and conveniently from the baking cavity. This is particularly practical when basting a piece of meat or for removing biscuits or a flan from the baking tray.

    • Commissioning and operation

    Is there not a risk of burning yourself on the door front?

    All appliances are guaranteed to have low external door temperatures. In the case of normal ovens and steamers, a triple-layer glass door ensures safe operation while cooking. Pyrolytic self-cleaning ovens actually have a four-layer glass door concept. Thanks to the innovative door concept in the Excellence Line, the door is ventilated with air from the room, thereby keeping the temperature of the outer door lower than it is for the standard models. What’s more, active appliance door ventilation also enables lower outer door temperatures for pyrolytic self-cleaning appliances.

    • Functions, tips and tricks

    What is the difference between an oven and a cooker?

    A cooker is always installed underneath the worktop and has switches that allow the cooktop to be controlled. The oven is usually installed at eye level in a tall unit. This makes operation more convenient and ergonomic.

    • Functions, tips and tricks

    What is EasyCook and how do the filter functions work?

    The EasyCook function provides you with helpful default settings for over 100 selected foods – so you can cook quickly and with confidence even without a recipe. Simply select the desired food under EasyCook, and the appliance will immediately suggest one or more cooking methods. The selection of foods and recipes can be customised. The “Nutritional style” filter setting can be used to remove foods that are not required at the touch of a button. For example, meat can be deselected if the user is a vegetarian. The “National cuisines” filter, on the other hand, expands the range of dishes to include country-specific recipes and can be quickly adapted to your personal culinary style.

    • Functions, tips and tricks

    Can an existing cooker or oven be replaced with a steamer?

    The CombairSteamer fits best in an existing niche (762 mm) for a standard oven or cooker. These appliances combine a complete oven and steaming functions. CombairSteamers offer all the steaming programs of a steam cooker and the classic functions of an oven – such as hot air, top/bottom heat and grill. If expanding the niche is possible, we recommend the classic combination of a 45 oven and a 45 CombiSteamer, allowing you to benefit from the flexibility of having two cooking chambers.

    • Functions, tips and tricks

    What about the consumption values / energy efficiency of ovens and steamers?

    Our cookers, ovens and steamers are all classified in the most economical energy efficiency class A or better.

    • Functions, tips and tricks

    What is V-ZUG BakeOmatic?

    Whether it’s your own creation, something spontaneous or a recipe from a book, everything is fully automated! With V-ZUG BakeOmatic, there is no need to enter the cooking duration, temperature, operating mode or weight manually. Whether it’s a carefully thought out menu for guests or something you’ve thrown together using ingredients from the garden, refrigerator or pantry, BakeOmatic always delivers quick, simple and tasty results. Thanks to unique sensor technology in the climate control system (CCS) with active ventilation flap, your cooking chamber will reach the ideal conditions for your dish. Your steamer or oven will automatically detect the weight and size of the dish and will select the best sequence of the various operating modes with exactly the right temperature and duration. What’s more, you can find out exactly when the dish will be ready just moments after you begin.

    • Functions, tips and tricks

    What are the advantages of baking with hot air over traditional top/bottom heat?

    Advantages over traditional top/bottom heat are that the results are comparable to what you can buy at a bakery. The V-ZUG hot-air concept achieves much more efficient (hot) air distribution because the real hot air circulates in the oven cavity and the heat cooks the top and bottom of the baked goods evenly. What’s more, you can even bake on two levels at the same time using hot air.

    • Functions, tips and tricks

    Is there a heating mode for pizza and flans?

    The PizzaPlus program combines hot air with bottom heat. This is what makes your pizza, quiche or fruit tart base wonderfully crispy.

    • Functions, tips and tricks

    How do I achieve perfectly tender meat?

    The patented automatic soft roasting mode guarantees automatic, dynamic control over the food probe temperature. The meat becomes tender, stays juicy and is perfectly cooked. Combined with the new three-point food probe, the meat is prepared to perfection at the push of a button – cooking it to exactly the right level so that it can be served when you want.

    • Functions, tips and tricks

    How does top/bottom heat work?

    The cooking space is heated by heating elements at the top and bottom. This feature is suitable for cakes, biscuits, bread and roasted meat. For a crispy result, we recommend using the dark enamel tray.

    • Functions, tips and tricks

    How does top/bottom heat humid work?

    The cooking space is heated by heating elements at the top and bottom. Any moisture escaping from the food is kept to a minimum within the oven cavity. The food retains its moisture. This feature is suitable for gratins, casseroles, roasted meat, bread and yeast pastries.