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Can I control my household appliance outside the household network?
No, for security reasons, your smartphone or tablet must be on the same home network as your V-ZUG appliance. But you will still get notifications even when your device is not connected to the home network.
Which devices (smartphones and tablets) are compatible with the V-ZUG app?
The app runs on Android devices from version 10.0 and iOS devices (Apple) from version 13.0.
How do I connect my appliance to the home network?
To connect your appliance wirelessly using wi-fi, follow these steps:
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Activate V-ZUG-Home in the user settings of your household appliance
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Download the V-ZUG app on your smartphone or tablet
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Use the app to connect the appliance to your home network.
For detailed instructions on connecting your appliance to the V-ZUG app, go to: Connect and enhance your experience with the V-ZUG app
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How do I activate V-ZUG-Home?
Access the user settings of your household appliance and select the V-ZUG-Home function. Depending on the appliance, V-ZUG-Home mode may be found in the settings, or you can consult the V-ZUG-Home manual for appliance-specific instructions.
What is V-ZUG-Home?
Activating V-ZUG-Home mode is required to connect to the V-ZUG app.
Depending on the appliance, V-ZUG-Home mode may be found in the settings, or you can consult the V-ZUG-Home manual for appliance-specific instructions.
To benefit from the advantages of V-ZUG-Home, please download and install the V-ZUG app from Google Play or the App Store on your smartphone or tablet.
How do I find out if my appliance has V-ZUG-Home?
You will find the V-ZUG-Home configuration in the user settings of each V-ZUG appliance. From there, you can set the V-ZUG-Home mode, find information and restore the factory settings for V-ZUG-Home.
You can also verify online if your appliance is compatible with the V-ZUG app: Connect your V-ZUG Appliances with Ease using the V-ZUG App (vzug.com)
Can V-ZUG-Home appliances be integrated into a smart home system?
Yes, V-ZUG-Home appliances can be integrated into smart home systems. Integration into the DigitalSTROM smart home system is currently possible. For more information, please visit www.digitalstrom.com.
Which functions can I access remotely using the V-ZUG app?
The following functions can be controlled remotely in the V-ZUG app:
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Stop current program
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Send recipes and programs to your oven or steamer
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Adjust certain user settings on your household appliance
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How do I find the IP address of my V-ZUG household appliance?
Select the following items on the menu of your household appliance:
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Settings
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Configure V-ZUG Home
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Display information
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IP address
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How do I install the V-ZUG app?
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Download the app from the Apple App Store (link) for iOS or Google Play Store (link) for Android devices and install it on your smartphone or tablet
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Follow the set-up instructions in the app
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Create or log in with your V-ZUG-Home account or use one of your social logins
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Which household appliances are compatible with V-ZUG-Home?
The V-ZUG-Home appliance range is always expanding. You can find the current category overview on the following page: Connect and enhance your experience with the V-ZUG app
Do I always need an internet connection to use the app?
Yes, an internet connection is required to fully utilise V-ZUG-Home and the V-ZUG app.
Where can I configure the user settings of my household appliance in the app?
To configure the user settings, select the desired appliance in the app, then click on Settings. A new window will open, displaying the user settings.
How can I display my V-ZUG appliance on a smartphone or tablet?
To display your V-ZUG appliance, activate V-ZUG-Home in the user settings of your household appliance. Next, download the V-ZUG app on your smartphone or tablet, register or log in with your V-ZUG-Home account or social login and connect your appliance in the app.
Can I get notifications when outside my in-house network?
Yes, you will get notifications wherever you have a wireless network (wi-fi) or mobile internet connection.
Why won’t my household appliance connect to the home network with wi-fi?
Please ensure the following conditions are met:
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Ensure that the router is switched on and that the smartphone/tablet can access the home network. Check that the wi-fi symbol is visible on the smartphone/tablet.
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Is V-ZUG-Home activated on your household appliance?
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Has the V-ZUG app been downloaded?
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Can the app detect your household appliance?
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Is your smartphone/tablet connected to the wi-fi (home network)?
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Is Bluetooth activated on the smartphone/tablet?
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Is “Location” enabled?
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Has the PIN been entered correctly (6 digits)?
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Is the correct wi-fi network displayed? If not, the device may have poor wi-fi reception.
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Has the wi-fi password been entered correctly?
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