In conjunction with the use of the V-ZUG Home app (the "Application"), V-ZUG stores the following personal data once the user registration process has been completed (double opt-in): title, first name and surname, e-mail address and password. When a new V-ZUG household appliance is connected to the Application, location data is processed. However, this processing only takes place during activation and only within the scope of and for the purposes of authenticating the User. The appliance connection is confirmed by e-mail. Every time the Application is accessed, relevant information is recorded in a log file. This involves processing the following personal data: IP address of the requesting mobile device, serial number of the V-ZUG appliance, UID of the smartphone or tablet when using push notifications. This data is processed in order to facilitate use of the Application in its current version, to guarantee system security and stability and – in aggregated and anonymized form – for statistical and analytical purposes. Data may also be passed on to third parties – exclusively in anonymized form – for these purposes. IP addresses will only be evaluated in the event of attacks on the network infrastructure of the V-ZUG website. Log data will be automatically and irretrievably deleted after 3 months. V-ZUG's legal basis for processing this data is to meet contractual obligations or to safeguard justified interests.
In conjunction with the use of the V-ZUG Home app, users of a particular connected V-ZUG appliance are visible to other users of the same V-ZUG appliance via the V-ZUG Home app, and potentially also the appliance itself. This visibility is restricted to first and last name as well as the appliance usage data that can be retrieved from the V-ZUG Home app (e.g. whether the appliance is currently in operation). Moreover, each user has the option of removing the connection of all other users to the same V-ZUG appliance.
The User of the Application has the option of consenting to the transfer of usage and diagnostic data to V-ZUG in order to improve products and services. If the User consents to the transfer of usage and diagnostic data, technical data (e.g. temperature, selected programme and duration) will be transferred along with the serial number of the appliance when the appliance is used via the Application. Consent can be provided separately for each appliance connected to the Application and can be revoked at any time.
Users of the Application can provide V-ZUG with voluntary feedback. When sending feedback, the User can supply their title, first name, surname and e-mail address on a voluntary basis along with their message. If this information is not provided, it will not be possible to identify the person involved or to draw any conclusions about the behaviour of the User.
Any additional data relating to business partners (e.g. postal address, telephone number, date of birth, etc.) is provided on a voluntary basis. The same conditions apply to processing of such data.
For users within the territory of the People’s Republic of China the following provisions apply in addition: Controller of personal information and personal sensitive information is V-ZUG (Shanghai) Domestic Appliance Co. Ltd, Block 1 & 2, No. 1320 Yu Yuan Road, 200050 Shanghai, China. Personal data is stored on servers within the territory of the People’s Republic of China. V-ZUG processes the following personal sensitive information: network identity information (combination of personal information subject account and password and, in case of voluntary provision by the user, information about food allergy, subject to valid consent, if such consent is required by applicable law.
Personal information may be transferred to overseas recipients, subject to valid consent, if such consent is required according to applicable law. Overseas recipient is V-ZUG Ltd., Industriestrasse 66, 6300 Zug, Switzerland. The following personal information may be transferred: name, surname, e-mail address, mobile phone number, user preferences and WIFI password. Personal data may only be transferred to overseas recipients for the following purposes: software update of connected appliances, technical user support, processing of data subject requests (restrict or refuse, copy, correction and supplementation, deletion, withdrawal of consent).
Personal information and personal sensitive information may be transferred to the following sub-processors (i.e. other personal information processors): Flyingnets, 2nd Floor, Block F, Phase II, Xuhui Vanke Center, No. 9339 Humin Road, Xuhui District, Shanghai, People’s Republic of China, for the provision of cloud hosting services, subject to valid consent, if such consent is required by applicable law. The following personal information may be transferred: name, surname, e-mail address, mobile phone number, user preferences and WIFI password. Personal information and personal sensitive information may only be processed by sub-processors for the following purposes: technical user support, processing of data subject requests (restrict or refuse, copy, correction and supplementation, deletion, withdrawal of consent).