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What energy efficiency class does the DualDry have?
The DualDry is extremely energy-efficient. In tumble drying mode, it meets the requirements for energy efficiency class A++ and in room air laundry drying, the requirements for energy efficiency class A1.
Can the start time be programmed?
The programme start can be individually defined via the delayed start. Furthermore, the controls can be automated via the moisture control programme.
How loud is the room air function?
64 dB(A) in room air operation according to test regulation.
Why are grease stains or other stains left on the washed laundry?
We recommend checking the dosage setting of the selected OptiDos dispenser and, if necessary, adjusting it in accordance with the currently used agent. Here, we recommend the quantity stated by the manufacturer for 4–5 kg of laundry. The water hardness set may also need to be checked or a powder-based wool detergent (contains bleach) used.
What detergent is the right one for my selected programme?
V-ZUG OptiDos supports the detergent selection with an intuitive, unique selection aid. It uses a symbol to show which detergent from the OptiDos dispenser suits the selected programme best.
Does the room need to be closed?
An optimal drying process during room air laundry drying is guaranteed in rooms where the windows and doors are closed. This reduces the penetration of humid air from the outside.
Does the DualDry have an hour timer?
Although the DualDry has time-controlled programmes, they do not need to be used to switch off the appliance automatically. An integrated humidity sensor measures the level of dryness reached and automatically deactivates the DualDry if the desired degree has been reached.
What is the metal grease filter saturation indicator?
Some range hoods are equipped with a warning light that shows you when the metal grease filter needs to be cleaned. The operating hours counter can be used to roughly estimate whether the metal grease filter is full or not.How often does the activated charcoal filter need to be replaced?
The activated charcoal filters can be easily removed and regenerated, depending on the model. The most efficient long-life plus activated charcoal filter, for example, can be regenerated in the oven every three to six months. The long-life activated charcoal filter can be cleaned in the dishwasher and then dried in the oven. Conventional activated charcoal filters need to be replaced every six months or so.How much heat does the DualDry release when drying laundry in a room?
DualDry releases a heat capacity of some 350-400 W into the room during operation.
Does the softener have an influence on the drying time?
The use of softeners can result in a slightly longer drying process, but there are no studies that confirm this assumption.
Which models are designed for use in a family home or flat?
The AdoraWash and AdorinaWash product ranges are ideal for family homes or flats, while the Unimatic range is designed for communal laundry rooms and small businesses.
How does the steam anti-crease programme work?
The steam anti-crease additional programme can be selected with a large number of washing programmes. The integrated heating function gently treats shirts, blouses, skirts and other items with steam generated at the end of the wash cycle. This makes ironing faster and more convenient – and sometimes even removes the need for it altogether.
Is there a special programme for woollens?
Yes, there is. The wool programme has been specially designed to treat woollen fabrics extremely gently during the wash cycle and with a much lower spin speed. This produces fantastic results while putting the wool under as little strain as possible.
How can I make sure my laundry is treated gently?
The innovative DialogSystem takes care of this. The washing machine communicates information on the amount and type of laundry, spinning speed, the selected wash programme etc. to the tumble dryer. Based on these data, the dryer selects the ideal drying programme and determines its precise duration, ensuring that your laundry is not damaged by the wrong choice of drying programme.
How can I make use of low electricity rates?
You can use the delayed start function to set your electricity provider’s low rate times up to 24 hours in advance and use the machine during these times. The current range of AdoraWash washing machines also features the intelligent OptiTime delayed start function. If you use OptiTime at night, for example, and combine it with low electricity rates, you can make energy savings of up to 63% per wash cycle.
What steps need to be taken if the appliance is not going to be used for an extended period of time?
If you are not going to use the appliance for an extended period of time, empty the water tank and open the appliance door.
Do fluff filters need to be cleaned?
The appliance has one fluff filter and two filter mats. Since the gentle stream of air and extremely gentle treatment only remove a small amount of fluff from the fabric, the fluff filter only needs to be emptied occasionally. The appliance automatically detects when the fluff filter is heavily clogged. A notification appears in the display when the fluff filter needs cleaning.
How are creases reduced?
Applying steam makes the textile fibres smooth, causing creases to unfold. Clothing is smoothed out using a combination of its own weight and a gentle stream of air.
How effectively are creases removed?
The extent to which creases are removed very much depends on the type of fabric, as the fibre types all behave differently. Creases in textiles made from cotton and polyester fabric blends or wool, for instance, can be removed significantly more effectively than those in textiles made from linen, cotton or silk. A superior crease removal effect can also be achieved with cotton shirts labelled as "anti-crease" or "easy-care".
How are textiles sanitised?
The additional hygiene programme eliminates germs using an elevated temperature (above 60 °C) over a longer exposure time. Independent laboratory trials have confirmed a reduction in germs of up to 99.99 %.
How does the refresh programme work and how does it remove unpleasant odours?
The refresh programme draws out and then eliminates odours from textiles using a combination of an elevated temperature and steam.
Can body odour also be removed from fabrics?
Yes, in principle, body odour can also be removed from fabrics. It should be kept in mind, however, that body odour is produced to help remove bacteria. Since sweat is unique to each individual, the treatment result may differ from person to person. We recommend washing sweaty clothes.
Is an artificial odour applied to the fabric during the refresh programme?
No – the photocatalysis process only removes odours and does not apply odorous or odour-masking substances to the fabric. A cupboard deodoriser can be used to match the scent to your liking.
What is the automatic run-on function?
Hoods with the automatic run-on function extract the remaining cooking vapours from the room for a specific time period (between 5 and 20 minutes) even after you have finished cooking and switched off the range hood. After that point, the range hood is switched off automatically. If the appliance is being used in recirculation mode, the activated charcoal filter can also carry out final drying of the furniture base – just like in range hoods that remove vapours by extracting them downwards (downdraft systems). This useful function is integrated into various range hoods and downdraft systems, and is activated by tapping the clock button shown at the end of the cooking process.How is the odour removal function in the RefreshButler different to other drying cabinet appliances?
The RefreshButler actually eliminates odorous substances, thereby removing odours with a lasting effect. Other appliances simply mask odorous substances with perfume or odour-masking scents during the refresh programme.
What should I bear in mind when planning and installing an exhaust duct?
The exhaust duct should be as short as possible and have as few bends and curves as possible. Ideally, it should have a diameter of 150 mm. Each additional metre added to the exhaust duct and each additional bend will create resistance, reducing the power of the range hood. A more powerful range hood cannot compensate for a poorly designed exhaust duct. This will only result in increased losses and noise levels. Reducing the diameter of the exhaust duct should be avoided where possible – due to the increased flow rate, this will also lead to increased noise levels.
How does it eliminate germs and bacteria from clothing?
Recurring cycles of steam and special photocatalysis technology remove 99.99 % of germs and bacteria from clothing.
Washing laundry at 20°C is becoming increasingly popular. Do V-ZUG washing machines offer this functionality?
To meet our customer's requirements, our new laundry room appliances now feature a 20°C wash programme that can be selected by pressing a dedicated button.
How long do the LEDs remain lighting if the door is left open?
The lamps go out automatically after 2 minutes, which means that the washing machine can be left open after washing. The Start/Pause/Light button can be used to switch off the light manually. The automatic lighting can also be deactivated in the user settings.
How does the OptiDos drawer need to be cleaned?
There are two options. In the event of minor soiling, the unique, automatic cleaning programme can be started via the OptiDos settings. It rinses both OptiDos dispensers with water. The second option can be applied when switching from softener to detergent or in the event of strong soiling (e.g. deposited detergent). In doing so, the OptiDos drawer can be easily removed manually without using tools and cleaned by rinsing under the tap. Do not clean the drawer in the dishwasher.
When does the OptiDos drawer need to be cleaned?
As required, in the event of strong soiling and when changing from softener to detergent.
How does the appliance hygiene function stop the build-up of odours?
V-ZUG offers the appliance hygiene function in AdoraWash Vx000 washing machines. It appears at regular intervals on the appliance. The programme cleans the drum interior (while it is empty) at the maximum temperature, eliminating any bacteria that might lead to unpleasant odours.
What material is the ventilation duct of the DSMS hob hood made from?
The material is a flame-retardant plastic blend, which is self-extinguishing with a V0 classification as per the UL94 standard.What does the energy efficiency category say about a range hood?
The energy efficiency category helps you to understand a range hood’s energy consumption and to compare it to others. Since the start of 2020, products have been given a rating on a scale of A+++ to D. The most energy-efficient V-ZUG range hoods are in efficiency category A++.How do the hob hood and the hob with integrated range hood work?
Steam and odours rise at a maximum rate of one metre per second. The V-ZUG hob hood or hob with integrated range hood extracts the air using a cross current that is higher than the rising speed of the cooking vapour. As a result, cooking vapours and odours can be effectively extracted straight away at the hob.May I ventilate the drying room before and after drying?
As soon as the drying process is complete and the DualDry has been switched off, we recommend ventilating the room for 5-10 minutes.
Does the DualDry require maintenance?
Apart from the usual cleaning processes, no further maintenance is required.
Are additional accessories required to use OptiDos?
No. Both detergent dispensers are supplied with the washing machine and can be immediately filled with the desired liquid agents or softeners.
Why is it so important to clean the dryer's fluff filters on a regular basis?
Blocked fluff filters and filter pads weaken the airflow. This means the laundry takes more time and energy to dry. This is why the fluff filters and filter pads should be cleaned regularly as stated in the operating manual.
How do I use OptiDos from V-ZUG in everyday life?
OptiDos can play a valuable role in your daily routine. You no longer have to think about dosing the detergent. V-ZUG has also made the operation and selection of the correct programme as easy as possible. 3 clicks are sufficient to start the washing machine with the desired programme and automatic dosing.
Can I put the tumble dryer on top of the washing machine if I don’t have much space?
Yes, you can put the tumble dryer either next to or on top of the washing machine. The stacking kits supplied (AdoraWash/AdoraDry) make it safe and easy to install the machines.
How can I save water while doing laundry?
The AdoraWash Vx000 washing machines are equipped with the partial load water and energy economy function as standard. It is completely automatic and checks how much washing is in the drum before the start of every wash cycle, achieving water savings of as much as 60% compared with using the maximum amount of water in the drum.
Can I also connect the washing machine to a hot water supply?
Yes, you can – if you have a solar installation at home, you can use the hot water it generates for the washing machine. This is an optional feature on AdoraWash Vx000 washing machines.
Can I adjust the degree of dryness With a V-ZUG tumble dryer?
V-ZUG dryers are designed for minimum energy consumption. A humidity sensor continuously measures your laundry's degree of dryness. If in spite of this, your laundry turns out too dry or not dry enough, you can adjust the degree of dryness according to your needs.
How do I link up my appliance?
Detailed information is available online: https://home.vzug.com/en/
What makes the extractor hoods particularly user-friendly?
We recommend conveying the extracted air outside wherever possible, as this carries smells away from the kitchen. The most effective solution is to use an exhaust system (duct) with a diameter of 150 mm.
What after-sales services does V-ZUG offer its customers?
When you buy one of our quality appliances, we give you a complimentary demonstration at your home to ensure you make the most of all that our machines have to offer. Our website at www.zugplus.ch is regularly updated with seasonal recipe suggestions for our steamers and for the Microbraun SL. And if you have any cooking-related questions, our cookery hotline is there to help.
Do I need to air the room when I use my range hood?
You should always ensure there is a supply of replacement air when the range hood is running. In the case of a recirculation air range hood, this enables air that is still moist after passing through the filters to be replaced. In extracted air solutions, an open window helps to optimise the air flow and prevents negative pressure building up in the kitchen.
Is liquid detergent still the trend or will there be a switch to tabs?
The trend is currently for liquid detergents and is moving away from powder. Tabs are hardly a thing yet when it comes to laundry. Percentages: 68% liquid, 26% powder and 6% caps/tabs (source: Mibelle Group, October 2018)
What programmes does the DualDry offer?
In room air laundry drying mode: Extra dry, Standard dry, Iron dry, Damp, Timed drying (up to 3 hours), Moisture control programme.
Can I adjust the reaction times for the hob and range hood in OptiLink operating mode?
Three levels are available in OptiLink mode that vary in terms of their reaction times and the maximum possible power level. Level 1: Silent mode – reaction time 60 seconds and maximum power level 2 Level 2: Standard mode – reaction time 45 seconds and maximum power level 3 Level 3: Intensive mode – reaction time 20 seconds and maximum power level Intensive You can easily select whichever operating mode you want. When the appliance is switched off, press the "Light" and "Automatic run-on" buttons at the same time. The operating mode that is currently selected will be shown on the power level display. You can change the operating mode by pressing the power button. The selected setting will be saved 5 seconds after the last input.
Can I continue to use powder and special detergents?
Yes. Thanks to the intuitive, simple programme selection, it is possible to choose whether or not OptiDos should be used for the wash after every programme selection. When selecting “without OptiDos”, the detergent is taken from the right detergent dispenser drawer as usual.
What is added to which OptiDos dispenser?
By pulling out the OptiDos drawer, the detergents added to both dispensers are automatically shown on the touch display.
Why is the DualDry laundry hanger arranged in the shape of a star?
A star-shaped installation facilitates an optimal air flow. This results in a faster drying process.
How do I recognise a clogged filter in the DualDry?
The appliance reports a fault. A9: Cleaning sieves and mats.
How long does the drying take?
According to the measurement in line with the standard, the drying capacity at a maximum room size of 9 m² is 1.34 kg/h and it takes 5h 40min.
My dishwasher has an unpleasant odour – what can I do?
To remove unpleasant odours, you can take the following steps. Remove the filter and clean it thoroughly. Select a more powerful programme, such as the Intensive programme. Refill the regenerating salt. Run the Pre-rinsing programme from time to time. Buy a commercially available dishwasher cleaner and add this using the Intensive programme.
What is the difference between the DualDry and a conventional room air laundry dryer?
DualDry is a combination of tumble dryer and room air laundry dryer.
Is there a programme that automatically detects the degree of soiling?
Yes, our ingenious automatic wash programme continuously measures how dirty the dishes are and adapts the washing process accordingly. This ensures the appliance only uses the amount of time and resources required to get the dishes perfectly clean.
I have some items of clothing that I’m unsure about putting in the washing machine. Does the machine have programmes that can handle them correctly?
Yes. Hand wash, WetClean and wool programmes are available, and it’s also possible to activate additional functions such as Easy care.
How has the use of energy in our dishwashers developed over time?
In the standard programme, our heat pump device uses a record low of 0.55 kWh of energy. 20 years ago, this figure would have been four times as great, with dishwashers using 2 kWh of energy.
How do the washing machines stand out in terms of energy efficiency?
The energy label provides information about this. Three factors are measured in washing machines – energy consumption, washing performance and spin efficiency. All V-ZUG washing machines have achieved an A+++ rating in energy efficiency.
What is the difference between integrated and fully integrated dishwashers?
With integrated dishwashers, the operating panel is visible. This is particularly useful for ChromeClass/AluClass models, as they also function as design elements. In contrast, design-integrated models feature a mirrored operating panel that fits perfectly with the FutureLine design. A wood panel the colour of your kitchen is fixed below the operating panel. With fully integrated dishwashers, the operating panel is concealed. Only when you open the appliance, you'll find it integrated in the door's upper edge.
I have sensitive skin that reacts to any traces of detergent left on my washing. How can my washing machine help with this?
Around 30% of the Swiss population have sensitive skin, which means that they need their laundry to be washed even more thoroughly than usual. The skin protection programme in AdoraWash appliances is there to help with this by using a specially optimised rinsing procedure and ensuring that water penetrates the laundry extremely effectively. The V-ZUG Special Care Drum also whisks away any remaining traces of detergent. These features help to make skin irritation and itching from leftover detergent a thing of the past.
Should I choose a vented dryer or a condenser dryer?
It depends: for a vented dryer, you'll need to install an air duct leading outside from where you intend to place the dryer.
Can I use the tumble dryer for highly delicate items?
This is what you've been waiting for. The «ultra care» programme dries your delicate items at 55°C in just 90 minutes. A piece of advice: treat your laundry with even more care by giving it ample space in the washing drum.
Can V-ZUG washing machines help me keep creases out of my laundry?
Our anti-crease programme is yet another highlight of the comprehensive V-ZUG laundry care range. It is designed primarily for blouses, shirts, T-shirts and cotton trousers that are treated for 20 minutes. Put the items on hangers while they are still slightly damp. Iron them lightly if required and they will look as good as new.
Is there a programme to quickly loosen up laundry?
The «WetClean» programme is ideal for that purpose. It takes just five minutes to breathe new life into your woollens. Your woolly jumpers and similar garments will feel much softer and fluffier on your skin - no more scratchiness or skin irritation.
What is the purpose of the extra dry programme?
This programme is designed for thick, multi-layered textiles and varying loads. It is less suitable for T-shirts and undergarments as they risk shrinking.
What is the purpose of the normal dry programme?
This programme is designed for homogenous loads - an entire machine full of terry towels or underwear, for example.
What is the purpose to the irondry programme?
Use this programme if you plan to iron your laundry immediately after washing it.
What is the purpose of the damp programme?
Use this programme if you're going to press your laundry (e. g. tablecloths) with a mangle after washing it.
Can I dry woollens in the tumble dryer?
All woollens labelled as washable can be dried in the tumble dryer. The appliance uses a gentle drying process with adapted drum action and a low temperature (approximately 45°C).
What is the purpose of the WetClean programme?
You use this to loosen up delicate textiles. (Remove them immediately after the programme has completed.)
How does the «Tip and go» function work?
You select a main programme with the press of a single button. This means all the required settings are automatically chosen. If desired, select additional functions by pressing the corresponding buttons. If no button is pressed within 20 seconds, the programme selected will start automatically.
Is it normal for tumble dryers to generate fluff?
Fluff consists of fine threads produced by friction during the manufacturing, wearing and washing of textiles. This does not mean that the appliance puts an excessive strain on your laundry. Even with laundry dried on a line, fluff can be observed when you shake or iron it. While the laundry is wet, fluff clings to it. In the tumble dryer, the fluff is separated from the textiles and caught by the fluff filter in the door. The amount of fluff depends on the type of laundry, but finding some fluff in the filter after drying is quite normal.
Does drying take less time if the laundry is well spun?
Indeed, thorough spinning reduces the time and energy required to dry your laundry. Creases caused during spinning will be largely flattened out in the tumble dryer.
Why was the DualDry not also implemented in the V6000?
The DualDry was implemented in accordance with the OptiDos appliance for the V4000. This means that the two new V-ZUG products can be perfectly combined with one another.Furthermore, it is more cost-effective to offer the DualDry with the V4000 than would be possible with the V6000.
Why was the DualDry not also implemented in the Unimatic?
The DualDry was implemented in the Adora, as the air throughput was too low for a laundry room in an apartment building. Furthermore, the operating modes cannot run at the same time. If laundry is hanging up in the room and another tenant decides to use the tumble dryer, then this eliminates the possibility of room air laundry drying as the humidity within the room is no longer regulated.
Does the use of the DualDry with the moisture control programme still have an effect and is it even influenced by the Minergie system?
It is unlikely that the combination of “comfort ventilation (target humidity: 30–50%) and DualDry (target humidity: 50–60%)” would cause problems.
DualDry: why is the moisture control programme restricted to a maximum of 7 days?
This restriction prevents the appliance from being used as a construction dryer. This is not what it is designed for. The running time has an influence on the components and can also be considered a safety issue. A period of 7 days has been defined as once a week is generally considered sufficient for washing and drying.
What different types of fridges are available?
There are refrigerators with or without an internal freezer compartment, pure freezers, refrigerator/freezer combinations, and wine coolers. Under-counter refrigerators are fitted underneath worktops in studio apartments or small flats. Conventional refrigerators are integrated into tall cupboards. These are available as fully integrated versions as well as in White or Nero. The real colossus of the refrigerator world comes in the form of the FoodCenter, whose features even include an ice maker for ice cubes, crushed ice or iced water in addition to a gigantic refrigerator compartment. We also offer luxury refrigerators and freezers in the Supreme line, whose sheer space and flexibility make them ideal for stocking up.Are there fridges with an integrated icemaker?
The FoodCenter, CombiCooler Supreme and the Freezer Supreme (appliances in the Supreme line are only available in selected markets) are all equipped with an ice maker, which can dispense ice cubes, crushed ice or iced water. Perfect for cocktail parties!
How can I keep meat, fish and sausages fresh for a longer period of time?
The FreshControl Zone provides the optimum conditions for storing meat, fish, poultry and sausages for longer at temperatures around freezing point, meaning you can enjoy fresh food without having to go out shopping every day. Often referred to as the 0-degree zone, the FreshControl Zone is perfect for this when humidity is low.How can I safely place big bottles in the fridge?
Certain appliances feature a bottom compartment complete with bottle drawer, which offers vertical storage for many large bottles in a handy removable basket. A bottle rack for horizontal storage is also available in certain models.How can I place bulkier items in the fridge?
The break-proof glass shelves are height-adjustable, which means you can make space for larger items in your fridge. Some models have perfected the art of space saving: they feature divided shelves whose front half can be pushed towards the back of the fridge to free space for tall items on the bottom shelf.How can I ensure maximum hygiene in my fridge?
An innovative synthetic material improves hygiene by significantly impeding the growth and spread of micro-organisms on the inside walls and door of your fridge.What is the best way to keep vegetables fresh?
The 0°C zone (at high humidity) provides the ideal climate to double the storage time of fresh vegetables, salad and herbs.Is there anything in particular to consider when planning to fit a FoodCenter fridge in my kitchen?
You'll need a dedicated water connection to use the FoodCenter's ice cube dispenser.What is the energy saving potential of a modern refrigerator?
Under the new energy efficiency rating system, which comes into force on 1 March 2021, our CombiCoolers are in energy efficiency class C. This makes them our most energy-efficient refrigerators. Their long operating life also helps to save operating costs and resources.Why are the fridges fitted with LED spotlights?
A new lighting concept using modern, high-grade LED spotlights integrated in the side panels ensures effective illumination even when the fridge is full.What is the ClickShelf system?
Our new CombiCooler generation offers an innovative ClickShelf rack system, which allows you to adjust the height of your racks easily with one hand and make full use of the width at the front when storing your food.What is the purpose of the bottle drawer with removable drinks basket?
This additional cooling zone offers storage room for beverages at a pleasant drinking temperature. The extractable bottle drawer running on rails is particularly convenient. It contains a removable basket with space for six bottles. Its somewhat higher temperature makes this bottom compartment ideal for cold-sensitive food such as potatoes and exotic fruit.Is there enough space to put a 2-litre PET bottle in the fridge?
Even 2-litre bottles can be stored easily and securely.What exactly is dynamic circulation cooling?
Dynamic circulation cooling ensures an even distribution and circulation of cool air in a large cooling space. This means more flexibility in placing food in the cooling space, as well as shorter cooling times.Why do I need the quick-cool/quick-freeze function?
Food freshly stored in the cooling or freezing compartment can be cooled quickly and gently using the fast cool or fast freeze function.Why do I need the holiday function?
With appliances featuring separate temperature control, the holiday function can be used to switch off the fridge compartment while the freezer remains in operation. This is recommended to increase energy efficiency when you're away for longer periods of time.this is a FAQ question
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Do I need a V-ZUG-Home login to use the app?
Yes, you need a V-ZUG-Home login, or you can use your social login (Google or Apple) to use the app.
