New: Online advice

Consulting hours

ZUGORAMA Zug

Monday to Friday 9 a.m. to 5 p.m.
Language: German and English


ZUGORAMA Bellinzona

Monday to Friday 9 a.m. - 12 noon and 1 p.m. to 5 p.m.
Language: Italian

Simple, easy and personalized

No software download needed

The advice session will take place via an easy-to-use Microsoft Teams link. You don't need to download any software.
*The app only needs to be downloaded if you are using your mobile phone

Privacy

During the video advice session, you decide whether you want to turn your camera on for our advisor, or just communicate using the microphone.

Consulting hours

Monday to Friday 9 a.m. to 5 p.m.

How to register

  1. Click on the Register button for the required ZUGORAMA in your language to book an appointment.
  2. Choose a free appointment slot (a tick will then be displayed) and click on Continue. 
  3. Fill in your details. Make sure you select "online" as the advice type in the "Address" step. Then send off the form.
  4. One of our employees will send you a Microsoft Teams invitation. 
 

How the online advice session works

  1. Once you have registered for an online appointment using the above link, you will receive a Microsoft Teams invitation via e-mail.
  2. Open the Microsoft Teams invitation and click on the link for the Microsoft Teams meeting.  You can "Join as a guest". You don't need a Microsoft account – you simply have to enter your name. (If you want to join the meeting on your smartphone, you will need to download the Microsoft Teams app onto your phone.) 
  3. Make sure your microphone is switched on. 
  4. You can activate your camera if you wish to do so. 
  5. A customer advisor will greet you and offer you advice. 

We're taking our time for you

Our advisors schedule up to 90 minutes for online appointments. This means we can offer you the usual V-ZUG quality so you can discover more about the appliances that best suit your needs.  

We look forward to your virtual visit. 

Book online session now

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