Service Hotline
The freephone number (0800 850 850) gives you direct access to the ZUG service team. You can reach us on Monday - Friday, 7.30am - noon and 1.00 - 5.00pm.
✆ 0800 850 850
We would ask you to have the following information to hand when reporting a fault:
- Model designation/type
- Serial number (formerly fabrication number)
Online appointment booking service
| ✓ Easily and quickly report a fault |
| ✓ Can be done when phone lines are closed |
| ✓ Appointments can be booked directly |