Fault checklist

This is where you can find out how you can remedy faults yourself and possibly save calling on our customer service.

Please use the following checklist to carry out the necessary checks.


  1. Have you switched the appliance on properly?
  2. Are the fuses blown?
  3. Is it plugged in?
  4. Is the power on?
  5. You should also refer to the troubleshooting section of the operating instructions.

Further questions for washing machines:
Is the water tap open?
Has the coarse filter or foreign body trap been cleaned?

Has this helped? If not, we suggest you contact our service.