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Do I need a V-ZUG-Home login to use the app?
Yes, you need a V-ZUG-Home login, or you can use your social login (Google or Apple) to use the app.
Can I control my household appliance outside the household network?
No, for security reasons, the smartphone or tablet must be on the same home network as the V-ZUG appliance. However, you will still receive notifications even when your device is not connected to the home network.
Which devices (smartphones and tablets) are compatible with the V-ZUG app?
The app runs on Android devices from version 10.0 and iOS devices (Apple) from version 13.0.
How do I connect the appliance to the home network?
To connect your appliance wirelessly via WLAN, follow these steps:
Activate V-ZUG-Home in the user settings of your household appliance
Download the V-ZUG app on your smartphone or tablet
Use the app to connect the appliance to your home network.
For detailed instructions on connecting your appliance to the V-ZUG app, go to: Connect and enhance your experience with the V-ZUG app
How do I activate V-ZUG-Home?
Access the user settings of the household appliance and select the V-ZUG-Home function. Depending on the appliance, the V-ZUG-Home modus can be found in the settings or consult the V-ZUG-Home manual for appliance specific variations.
What is V-ZUG-Home?
Activating the V-ZUG-Home mode is required to connect to the V-ZUG app.
Depending on the appliance, the V-ZUG-Home modus can be found in the settings or consult the V-ZUG-Home manual for appliance specific variations.
To benefit from the advantages of V-ZUG-Home, please download and install the V-ZUG app from the Google Play or the App Store on your smartphone or tablet.
How do I find out if I have an appliance with V-ZUG-Home?
You will find the V-ZUG-Home configuration in the user settings of each V-ZUG appliance. From there, you can set the V-ZUG-Home mode, read information and restore the factory settings for V-ZUG-Home.
You can also verify online if your appliance is compatible with the V-ZUG app: Connect Your V-ZUG Appliances with Ease using the V-ZUG App (vzug.com)
Can V-ZUG-Home appliances be integrated into a smart home system?
Yes, V-ZUG-Home appliances can be integrated into smart home systems. Integration into the DigitalSTROM smart home system is currently possible. For more information, please visit www.digitalstrom.com.
Why and how often does the RefreshButler need to be descaled?
The appliance automatically detects when descaling is necessary. If the refresh or hygiene programmes are used every 2 days, the following descaling intervals will be necessary: Descaling interval depending on water hardness: ▪ Hard: approx. every 3 months ▪ Medium: approx. every 4 months ▪ Soft: approx. every 7 months
How do I find the IP address of my V-ZUG household appliance?
Select the following menu items on your household appliance:
Settings
Configure V-ZUG Home
Display information
IP address
How do I install the V-ZUG app?
Download the app from the Apple App Store (Link) for iOS or Google Play Store (Link) for Android devices and install it on your smartphone or tablet
Follow the instruction of the onboarding in the app
Create or login with your V-ZUG-Home account or use your social logins
Which household appliances are compatible with V-ZUG-Home?
The range of V-ZUG-Home appliances is continually expanding. You can find the current category overview on the following page: Connect and enhance your experience with the V-ZUG app
Is an internet connection required for the use of the app?
Yes, an internet connection is required for full utilisation of V-ZUG-Home and the V-ZUG app.
Where can I configure the user settings of the household appliance in the app?
To configure the user settings, select the desired appliance in the app, then click on Settings. A new window will open, displaying the user settings.
How can I display the V-ZUG appliance on a smartphone or tablet?
To display your V-ZUG appliance, activate V-ZUG-Home in the user settings of your household appliance. Next, download the V-ZUG app on your smartphone or tablet, register or login with your V-ZUG-Home account or social login and connect your appliance in the app.
What energy efficiency class does the DualDry have?
The DualDry is extremely energy-efficient. In tumble drying mode, it meets the requirements for energy efficiency class A++ and in room air laundry drying, the requirements for energy efficiency class A1.
Why can my household appliance not be connected to the home network via WLAN?
Please ensure the following conditions are met:
Ensure the router is switched on and that the smartphone/tablet can access the home network. Check if the WLAN symbol is visible on the smartphone/tablet.
Is V-ZUG-Home activated on the household appliance?
Has the V-ZUG app been downloaded?
Can the app detect the household appliance?
Is the smartphone/tablet connected to the WLAN (home network)?
Is Bluetooth activated on the smartphone/tablet?
Is 'Location' enabled?
Has the PIN been entered correctly (6 digits)?
Is the correct WLAN displayed? If not, the device may have poor WiFi reception.
Has the WLAN password been entered correctly?
Can body odour also be removed from fabrics?
Yes, in principle, body odour can also be removed from fabrics. It should be kept in mind, however, that body odour is produced to help remove bacteria. Since sweat is unique to each individual, the treatment result may differ from person to person. We recommend washing sweaty clothes.
Why is a 2.4 GHz WLAN needed for connecting the appliance with the V-ZUG app?
The 2.4 GHz WLAN penetrates walls and floors better than the 5 GHz WLAN can. V-ZUG therefore uses 2.4 GHz WLAN to ensure an optimum connection to your appliances.
How loud is the room air function?
64 dB(A) in room air operation according to test regulation.
Does the DualDry blow out hot air?
During room air laundry drying, the room air (and therefore the clothes) is dehumidified; to this end, a heat pump is used. The temperature of the air blown out is only slightly above the temperature of the room air. DualDry releases a heat capacity of some 350-400 W into the room during operation. This means that the air blown out in normal operation is 5 - 10°C higher than the room temperature, but it is not electronically heated, which results in very good energy efficiency values. If the DualDry blows out tangibly hot air, this is often caused by a clogged fluff filter. Only when drying in the drum is the laundry dried with heated air.
Can the air flow be changed?
No, the air flow cannot be changed. However, as the air circulation has only a limited impact on the drying, factors such as the size of the room, volume of laundry or how the laundry was hung up are more decisive.
Why am I not able to use all the functions of the appliance via the V-ZUG app?
There may be various reasons for this:
For security reasons, specific functionality may only be used on the appliance.
The functionality has not yet been implemented and will be added in a future version.
For other technical reasons that make it more user friendly to keep the functionality on the appliance.
How much energy does the energy saver button actually save?
The energy saver programme reduces the washing temperature by 5°C, which results in an energy saving of 10%.
How long does the drying take?
According to the measurement in line with the standard, the drying capacity at a maximum room size of 9 m² is 1.34 kg/h and it takes 5h 40min.
What are the advantages of a cutlery drawer?
Because the cutlery drawer is located at the top of the dishwasher, loading cutlery is ergonomic and puts less strain on your back. The cutlery drawer is designed so that the cutlery does not come into contact with each other, enabling optimal cleaning and protecting your expensive cutlery. Espresso cups can be placed in the central part of the cutlery drawer. Thanks to the cutlery drawer, the cutlery basket in the lower basket is no longer required, leaving more space for plates and other items.
Can long-stemmed glasses still be placed in the upper basket if the cutlery drawer is used?
Yes, the cutlery drawer is designed so that the right-hand external wing can be retracted sideways, meaning that long-stemmed glasses can still be placed in the upper basket below.
How does the RefreshButler dry the clothes?
The integrated heat pump and the ventilation system blow warm air into the interior and whisk away the humid air.
When does the water tank need to be filled or emptied?
We recommend filling the fresh water tank at the start of each programme and emptying both tanks at the end of each programme.The appliance automatically detects and notifies you when the condensation tank is full or the fresh water tank is empty.
My dishes are still damp when they come out of the dishwasher – what can I do?
- You need to increase the amount of rinse aid in the user settings (ex-works level 4). This will increase the level of rinse agent used in the rinsing process, thereby improving the dryness. - Select the DryPlus user setting on the dishwasher. DryPlus increases the temperature during final rinsing and extends the programme duration.
How does the OptiDos drawer need to be cleaned?
There are two options. In the event of minor soiling, the unique, automatic cleaning programme can be started via the OptiDos settings. It rinses both OptiDos dispensers with water. The second option can be applied when switching from softener to detergent or in the event of strong soiling (e.g. deposited detergent). In doing so, the OptiDos drawer can be easily removed manually without using tools and cleaned by rinsing under the tap. Do not clean the drawer in the dishwasher.
Why does the V-ZUG app remote access not work equally well with all appliances?
Remote access has been extensively tested and works for all devices that are equipped with it. If problems occur, check whether it is possible to update the appliances software. Local conditions can also make the connection more difficult, such as the location of the appliance.
When does the OptiDos drawer need to be cleaned?
As required, in the event of strong soiling and when changing from softener to detergent.
How does the appliance hygiene function stop the build-up of odours?
V-ZUG offers the appliance hygiene function in AdoraWash Vx000 washing machines. It appears at regular intervals on the appliance. The programme cleans the drum interior (while it is empty) at the maximum temperature, eliminating any bacteria that might lead to unpleasant odours.
Does the dishwasher have load detection?
The dishwasher uses sophisticated technology to measure the amount of water which is drained from the dishwasher before flowing back into the water cycle via the drum floor. If little water flows back, the dishwasher recognises that it has a full load. The opposite happens when the dishwasher only has a light load. In this case, a large amount of water flows back into the system and the amount of water is adjusted automatically. This enables the dishwasher to save up to 1.5 litres of water for each main programme selected.
How much laundry can be dried?
The nominal load is 1–7 kg for the drying process in the machine. If room air laundry drying is applied, a maximum room size of 25 m² is recommended. The room air laundry dryer has a drying capacity of 1.34 kg/h, which corresponds to about 5 hours for a full laundry load of 7 kg.
Can softener or pre-detergent be added manually via the drawer on the right if OptiDos is used? Do additional settings need to be made?
Yes, the softener can be added separately in the right compartment even if detergent was chosen from the OptiDos drawer. This does not require any additional settings, as the detergent compartment on the right-hand side is rinsed for every wash.
What are the advantages of having a steamer?
A steamer allows for gentle steam cooking that does not wash out valuable vitamins, minerals and flavours from your food. The unpressurised steaming process operates at temperatures between 30 and 100 °C to enable simple, precision cooking. A smart climate sensor allows the food to be steamed in the best possible conditions, regardless of the amount. The colours are preserved perfectly. Ideal for a healthy and balanced diet.
What is the best way of stowing large or unwieldy cutlery?
If you often clean ladles, wooden spoons, whisks or long meat knives in the dishwasher, we recommend using our Vario cutlery basket insert. The Vario cutlery basket insert is already included as standard in our SL models, but can also be bought as an optional accessory for our models in the N and S lines. The Vario cutlery basket insert can also be retrofitted to older appliances.
Can V-ZUG washing machines help me keep creases out of my laundry?
Our anti-crease programme is yet another highlight of the comprehensive V-ZUG laundry care range. It is designed primarily for blouses, shirts, T-shirts and cotton trousers that are treated for 20 minutes. Put the items on hangers while they are still slightly damp. Iron them lightly if required and they will look as good as new.
How do I open the door of an AutoDoor appliance in the event of a power cut?
The appliance door can always be opened by hand. The best way to do this is to hold the top corners of the glass front and open the door by hand.
Is there a programme to quickly loosen up laundry?
The «WetClean» programme is ideal for that purpose. It takes just five minutes to breathe new life into your woollens. Your woolly jumpers and similar garments will feel much softer and fluffier on your skin - no more scratchiness or skin irritation.
What is the purpose of the extra dry programme?
This programme is designed for thick, multi-layered textiles and varying loads. It is less suitable for T-shirts and undergarments as they risk shrinking.
What is the V-ZUG BakeOmatic?
Whether it’s your own creation, something spontaneous or a recipe from a book, everything is fully automated! With the V-ZUG BakeOmatic, there is no need to enter the cooking duration, temperature, operating mode or weight manually. Whether it’s a carefully thought out menu for guests or something you’ve thrown together using ingredients from the garden, refrigerator or pantry, the BakeOmatic always delivers quick, simple and tasty results. Thanks to unique sensor technology in the climate control system (CCS) with active ventilation flap, your cooking chamber will reach the ideal conditions for your dish. Your steamer or oven will automatically detect the weight and size of the dish and will select the best sequence of the various operating modes with exactly the right temperature and duration. What’s more, you can find out exactly when the dish will be ready just moments after you begin.
What is the purpose to the irondry programme?
Use this programme if you plan to iron your laundry immediately after washing it.
Can I also connect the washing machine to a hot water supply?
Yes, you can – if you have a solar installation at home, you can use the hot water it generates for the washing machine. This is an optional feature on AdoraWash Vx000 washing machines.
Why is it important to have a selectable temperature range?
A freely selectable temperature range between 30 and 100 °C provides precise control for gentle cooking, helping preserve the texture, flavor, and nutrients of food. You can set the exact temperature needed for delicate foods such as fish, vegetables, custards, or chocolate. It is ideal for proofing dough, fermenting yogurt, reheating, or keeping food warm without drying it out. Fine temperature control also ensures consistent, reliable results for recipes that require precision.
How do I link up my appliance?
Detailed information is available online: https://home.vzug.com/en/
How much water is used in a dishwasher during a wash cycle compared to a hand wash?
When washing items by hand, around 40 litres of water must be heated up. With V-ZUG's best appliances, this figure is reduced by almost 90 %, with the Adora SL requiring just 5 litres of water.
How does the «Tip and go» function work?
You select a main programme with the press of a single button. This means all the required settings are automatically chosen. If desired, select additional functions by pressing the corresponding buttons. If no button is pressed within 20 seconds, the programme selected will start automatically.
How does the hot air operating mode on the steamer work?
A heating element behind the hot air diffuser plate heats up the air inside the cooking chamber, which is circulated evenly. The feature is suitable for cakes, biscuits, bread and roasted meat on two levels. Set the temperature approx. 20 °C lower than for top/bottom heat.
Do I still need an oven if I have a steamer?
V-ZUG steamers make for ideal additional appliances. This means you can always enjoy the benefits of having a steamer: You can prepare a delicious gratin or a piece of meat with automatic soft roasting in the oven, while the steamer handles ingredients such as rice, vegetables or an exquisite dessert. Stress-free cooking guaranteed.
Do I still need to add a rinse aid to the dishwasher if I am using all-in-1 tabs?
Yes, absolutely. For optimum cleaning and drying results, we always recommend adding rinse aid to the dishwasher. The amount of rinse aid in the tabs is not sufficient to achieve optimum drying results.
Can I also connect the dishwasher to a hot water supply?
You can set up our dishwashers for use with hot water. To do this, you will need to select the hot water function in the user settings. The dishwasher will now work in an operating mode adapted for use with hot water.
Why was the DualDry not also implemented in the Unimatic?
The DualDry was implemented in the Adora, as the air throughput was too low for a laundry room in an apartment building. Furthermore, the operating modes cannot run at the same time. If laundry is hanging up in the room and another tenant decides to use the tumble dryer, then this eliminates the possibility of room air laundry drying as the humidity within the room is no longer regulated.
How should I clean and empty my steamer after cooking?
After steaming, there will be both condense water in the cooking space and residual water in the internal water system. Once the cooking space has cooled to hand warm, use a soft cloth or sponge to remove condense water and any food particles. Wipe dry with a soft cloth. When the message, "Do not remove the water tank" disappears, the internal water system has emptied and the water tank may be removed, emptied and dried before reinserting. This should be done after a cooking session with steam. For dried-on soiling, the Steam cleaning or Intensive cleaning programmes make cleaning easier.
Is there anything that may NOT be filled in the OptiDos dispenser?
Yes. Powder detergent, tabs, Javelle water or comparable bleaches may not be filled in the containers.
How is the correct dosing volume of liquid detergent set?
As standard, we recommend entering the dosing volume of the detergent manufacturer for 4–5 kg of laundry, medium soiling and the local water hardness in the machine. In most cases, the recommended dosing volume of the manufacturer can be found in a table on the rear of the packaging.
What kind of design is recommended? Should I choose a framed hob or one that is flush with the worktop?
This is primarily an aesthetic question, but also depends on the kind of worktop you have. Flush hobs are mainly installed with stone worktops. However, make sure that the hob can be accessed from underneath the worktop.
How does induction conserve energy?
Induction is the technology of the future: it is faster and more energy-efficient. One litre of water is brought to the boil in approximately two minutes. This is made possible by smart technology. Induction generates heat exactly where it is needed in the base of the pan. The glass around the heated cooking zone stays virtually cold, so no energy is wasted. An induction stove uses up to 40% less energy compared to other heating methods.
Induction hobs offer pan detection. How does this work?
Have you ever turned your stove on by accident or forgotten to turn off the heat? Now this not a problem any more. Pan detection ensures that the stove generates heat only when a pan is placed on the hob. A timer-controlled safety shut-off monitors each cooking zone and turns it off after a certain period. And if you have some aspiring junior chefs in your family, use the childproof lock to prevent accidents.Induction hobs offer a PowerPlus function. What is it for?
The PowerPlus function offered by almost all induction hobs helps you save time. If, for example, you need to heat up a large quantity of water, you can have a cooking zone work at an increased power level of up to 140%. PowerPlus puts up to 3700 watts at your disposal.How do the washing machines stand out in terms of energy efficiency?
The energy label provides information about this. Three factors are measured in washing machines – energy consumption, washing performance and spin efficiency. All V-ZUG washing machines have achieved an A+++ rating in energy efficiency.
Is there anything in particular to consider when planning to fit a FoodCenter fridge in my kitchen?
You'll need a dedicated water connection to use the FoodCenter's ice cube dispenser.What is the energy saving potential of a modern refrigerator?
Under the new energy efficiency rating system, which comes into force on 1 March 2021, our CombiCoolers are in energy efficiency class C. This makes them our most energy-efficient refrigerators. Their long operating life also helps to save operating costs and resources.Why are the fridges fitted with LED spotlights?
A new lighting concept using modern, high-grade LED spotlights integrated in the side panels ensures effective illumination even when the fridge is full.Which foods should be handled with extra care in the combi-appliance with microwave oven?
Foods with skins or shells, such as potatoes, tomatoes, sausages, and shellfish, should be pricked with a fork before cooking. Eggs should be beaten or scrambled, and for fried eggs, the yolk should be pricked to prevent bursting.
What are the highlights of the CombiCookTop V2000?
The CombiCookTop V2000 is a sleek cooktop with a fully integrated extractor, now also available in 60 cm width. It allows for drawer or storage space directly below the appliance, making kitchen planning more flexible. The grease filter sits in a removable, dishwasher-safe cassette for easy cleaning. The activated charcoal filter can be lifted out easily, and two filter options are available: a long-life filter, which can be regenerated in the oven up to eight times for a service life of up to three years, helping to reduce maintenance costs; and a standard filter, which is replaced as needed and disposed of with household waste.
Is there enough space to put a 2-litre PET bottle in the fridge?
Even 2-litre bottles can be stored easily and securely.What exactly is dynamic circulation cooling?
Dynamic circulation cooling ensures an even distribution and circulation of cool air in a large cooling space. This means more flexibility in placing food in the cooling space, as well as shorter cooling times.What does the new software provide for CookTop V6000 FullFlex hobs, and how can customers with existing FullFlex hobs install the update?
The software update improves coil performance, providing faster heating, especially with small pots (Ø 110–150 mm). Operation is now more intuitive, and existing FullFlex appliances can be easily upgraded via the V-ZUG app. The PowerPlus function is now shown directly on the slider next to power level 9, making it quicker and easier to access the highest power.
Which appliances are available with a BlackDesignMatte surface?
The BlackDesignMatte surface is available for the following appliances: CombiCookTop V2000 (60 cm) - available in BlackDesignMatte and glossy BlackDesign; CookTop V2000 (60 cm and 80 cm) - available in BlackDesignMatte and glossy BlackDesign
Why do I need the Indoor Ice System (IDI)?
The IDI is a convenient way of dispensing ice cubes, ice chips and ice water. The sensor-controlled ice cube maker automatically provides the correct amount. The IDI is integrated into the fridge door instead of the freezer, which means you gain 20% of freezer space.What is the purpose of the NoFrost technology built into FoodCenter models?
NoFrost technology means you'll never have to manually defrost your fridge again. All of our FoodCenter models are fitted with NoFrost technology, which means they defrost automatically at regular intervals.Which colours are available for refrigerator front panels?
The refrigerators can be supplied with White or Nero fronts. It is also possible to attach your own fronting in order to integrate the refrigerator into your kitchen.Are there any refrigerators with multiple temperature zones and what advantages do they offer?
Some of our refrigerators feature three different temperature zones. In addition to the freezer compartment and the main refrigerator compartment, the Magnum 2 60i and Cooltronic 60i eco refrigerators, for example, also offer a cold storage compartment with infinitely variable humidity control (0-degree zone), in which food stays fresh up to three times longer. The Noblesse 60i eco and the DeLuxe 60i both feature a bottom compartment complete with bottle drawer (8–12°C) in which food that is sensitive to the cold (such as potatoes) can be stored at a mild temperature and drinks can be kept at a pleasant drinking temperature. These different temperature zones offer the greatest possible flexibility.What is meant by MonoFridge mode?
With MonoFridge, you can transform the freezer compartment into a standard refrigerator in just a few hours, freeing up even more space for fresh food.What control options does the CookTop V2000 offer?
The CookTop V2000 allows customers to choose between the modern V-ZUG single slider or a unique knob control solution. Both options feature an intuitive, attractive user interface. The control knobs are available in V-ZUG design colours Black, Platinum and Pearl and allow quick, precise adjustment of power levels.
Will V-ZUG continue to provide service for digital V-Upgrades?
Yes. V-ZUG will continue to provide service and support for all V-Upgrades for at least two years from the date of activation. During this period, our service team will remain available to help with any questions or technical issues relating to the relevant V-Upgrade.
Where can I install the new CoffeeCenter V6000 45?
An automatic built-in coffee machine that is built into the kitchen front not only makes for an aesthetically pleasing solution that looks the part, but it also frees up worktop space. TheCoffeeCenter V6000 45 in the new Excellence Line design is built into tall cabinets, allowing it to blend in seamlessly with other thermal appliances in this new generation.
Am I tied to a particular type of coffee with the V-ZUG automatic built-in coffee machine?
The CoffeeCenter V6000 45 uses coffee beans, which means you are free to explore the fascinating world of coffee to your heart’s content.
I have an active trial or subscription that now continues free of charge. Is there any action required on my part?
No. Wherever a trial or subscription continues free of charge as part of this transition, the V-Upgrade remains available without further steps.
Apple subscriptions are cancelled automatically at the end of the current billing period, after which the V‑Upgrade is permanently activated on the appliance at no additional cost.
Action is only required if you do not wish to keep the V-Upgrade, or if it is not displaying correctly on the appliance or in your account.
Will new digital V-Upgrades be introduced in the future, or for other appliances?
At present, we do not plan to introduce new V-Upgrades for any of our appliances. Our focus is on delivering the best possible overall experience for our customers through reliable products, excellent service, and continued digital improvements.
Can water softener be dosed in the OptiDos washing machine? How would this work?
It cannot be dosed.
How do I prevent the formation of mould?
Mould is caused by excess humidity in the room. Whenever laundry is hung up, the room air laundry drying function should be started to remove the humidity from the room. Alternatively, the moisture control programme can also be selected.
Are appliances with AutoDoor a safety risk for unsupervised children?
No. If the appliance door reaches its stopping point or encounters resistance, movement is stopped. The appliance door is uncoupled from the drive at a certain angle and can be moved freely. If an appliance door with AutoDoor is stopped manually, you must press the button again or close the appliance door manually to reset it.
How do I open the door of an AutoDoor appliance in the event of a power cut?
The appliance door can always be opened by hand or by using a wooden spoon. The best way to do this is to hold the corners of the glass front and open the door by hand.
Is there a safer and more convenient way of removing the baking trays from the baking or cooking chambers?
The optional fully extending runner allows you to remove up to three baking trays safely and conveniently from the baking chamber. This is particularly practical when basting a piece of meat or for removing biscuits or a flan from the baking tray.
How do I need to clean the DualDry?
The DualDry is cleaned like an Adora heat pump dryer. This means that the fluff filter should be regularly cleaned and the air inlet flap wiped with a damp cloth. The front insertion can be rinsed under running water.
Why is it so important to clean the dryer's fluff filters on a regular basis?
Blocked fluff filters and filter pads weaken the airflow. This means the laundry takes more time and energy to dry. This is why the fluff filters and filter pads should be cleaned regularly as stated in the operating manual.
Which functions can I use remotely with the V-ZUG app?
The following functions can be controlled remotely via the V-ZUG app:
Stop the current program
Send recipes and programs to your oven or steamer
Adjust certain user settings on your household appliance
Which descaling solutions are suitable?
We recommend only using durgol swiss steamer for descaling. Standard descaling solutions are not suitable as they may contain foam-creating additives or not be effective enough. Using a different descaler could cause overfoaming, inadequate descaling or, in extreme cases, damage to the appliance.
What steps need to be taken if the appliance is not going to be used for an extended period of time?
If you are not going to use the appliance for an extended period of time, empty the water tank and open the appliance door.
Do fluff filters need to be cleaned?
The appliance has one fluff filter and two filter mats. Since the gentle stream of air and extremely gentle treatment only remove a small amount of fluff from the fabric, the fluff filter only needs to be emptied occasionally. The appliance automatically detects when the fluff filter is heavily clogged. A notification appears in the display when the fluff filter needs cleaning.
How are creases reduced?
Applying steam makes the textile fibres smooth, causing creases to unfold. Clothing is smoothed out using a combination of its own weight and a gentle stream of air.
How effectively are creases removed?
The extent to which creases are removed very much depends on the type of fabric, as the fibre types all behave differently. Creases in textiles made from cotton and polyester fabric blends or wool, for instance, can be removed significantly more effectively than those in textiles made from linen, cotton or silk. A superior crease removal effect can also be achieved with cotton shirts labelled as "anti-crease" or "easy-care".
How are textiles sanitised?
The additional hygiene programme eliminates germs using an elevated temperature (above 60 °C) over a longer exposure time. Independent laboratory trials have confirmed a reduction in germs of up to 99.99 %.
How exactly does the automatic programme work?
The automatic programme is capable of detecting what your dirty dishes need, thereby reducing the consumption of water, electricity and dishwater salt by up to 30%. The programme also works out how long the washing cycle needs to last. This could be anywhere between 50 and 85 minutes.
Do I have to stay connected to the 2.4 GHz WLAN with my smartphone after setup to use the V-ZUG app?
No, after successful setup you can use both frequencies. The appliance remains connected to the 2.4 GHz WLAN. However, make sure that the 2.4 GHz and 5 GHz WLAN are in the same local network, otherwise only remote access is possible. This is the case if both WLAN networks are running on the same router.
What exactly is a water hardness controller?
The water hardness controller ensures that the water always has the ideal hardness. This makes the detergent more effective and ensures that the dishes and glasses are treated gently.
