Spare part shop

Order V-ZUG spare parts online!

Kitchen and laundry appliances are used every day. Our appliances are characterized by robustness and a long service life. However, certain appliance components are exposed to wear and tear in daily use and have to be replaced at a certain point.

You can order the right spare part for your appliance online using the serial number (SN number) – formerly the FN number.

What if you don’t know where to find the serial number (SN number) for your appliance?

It's simple: you can find the SN (FN) on the identification plate on the appliance. We explain here where the identification plate is located on your appliance:

Identification plate finder

Spare parts search with a serial number (SN number)

Enter the SN number in the appropriate field and click on “Show spare parts”.

A new window will open and will show you the appliance components (exploded view) and the components it contains in various views.

Select a component and the relevant spare part in the next step.

Add it to your shopping basket and complete your purchase by clicking on “Go to checkout” or continue shopping.

Enter device serial number (SN)

Spare Parts Order Form

What if you didn't get any search results by entering the SN and were thus unable to order spare parts in our online shop?

In this case we will be happy to help you and ask you to enter your data in the form shown in the link below:

Spare parts order form

Our V-ZUG support staff will contact you very shortly to process your enquiry as quickly as possible.

Please enter the necessary data in our form field.

Please note that we will be able to assist you more easily if all fields marked with an * (mandatory fields) are filled in correctly.

V-ZUG support contact data

The V-ZUG support team is here for you and looks forward to assisting you. Your enquiry will be dealt with quickly, professionally and to your complete satisfaction.

Contact via e-mail

ersatzteile@vzug.com

Contact via telephone

In German:  Phone:  +41 58 767 67 - 84 
In French:  Phone:  +41 58 767 67 - 70 
In Italian:  Phone:  +41 58 767 67 - 71 

You can reach us by telephone: Monday to Friday:  7:30 a.m. - 12 p.m. and 1 - 5 p.m.

The V-ZUG support team promise to you

  • Your spare parts orders will be processed right away
  • The usual delivery times are max. 3 working days (as of the time your order is received). Times may vary in rare exceptional cases only

V-ZUG spare parts centre

We look forward to welcoming you to our new spare parts centre at Chamerstrasse 48, Hünenberg.
Our professional support team will serve you in person at the counter to ensure that you receive the correct spare part or the right accessory for your appliance.

Location of sales counter

Chamerstrasse 48
6331 Hünenberg ZG

Opening hours

Monday to Friday: 7:30 a.m. - 12 p.m. and 1 p.m. - 5 p.m.