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Do I need a V-ZUG-Home login to use the app?
Yes, you need a V-ZUG-Home login, or you can use your social login (Google or Apple) to use the app.
Can I control my household appliance outside the household network?
No, for security reasons, the smartphone or tablet must be on the same home network as the V-ZUG appliance. However, you will still receive notifications even when your device is not connected to the home network.
Which devices (smartphones and tablets) are compatible with the V-ZUG app?
The app runs on Android devices from version 13.0 and iOS devices (Apple) from version 17.0.
How do I connect the appliance to the home network?
To connect your appliance wirelessly via WLAN, follow these steps:
Activate V-ZUG-Home in the user settings of your household appliance
Download the V-ZUG app on your smartphone or tablet
Use the app to connect the appliance to your home network.
For detailed instructions on connecting your appliance to the V-ZUG app, go to: Connect and enhance your experience with the V-ZUG app
How do I activate V-ZUG-Home?
Access the user settings of the household appliance and select the V-ZUG-Home function. Depending on the appliance, the V-ZUG-Home modus can be found in the settings or consult the V-ZUG-Home manual for appliance specific variations.
What is V-ZUG-Home?
Activating the V-ZUG-Home mode is required to connect to the V-ZUG app.
Depending on the appliance, the V-ZUG-Home modus can be found in the settings or consult the V-ZUG-Home manual for appliance specific variations.
To benefit from the advantages of V-ZUG-Home, please download and install the V-ZUG app from the Google Play or the App Store on your smartphone or tablet.
How do I find out if I have an appliance with V-ZUG-Home?
You will find the V-ZUG-Home configuration in the user settings of each V-ZUG appliance. From there, you can set the V-ZUG-Home mode, read information and restore the factory settings for V-ZUG-Home.
You can also verify online if your appliance is compatible with the V-ZUG app: Connect Your V-ZUG Appliances with Ease using the V-ZUG App (vzug.com)
Can V-ZUG-Home appliances be integrated into a smart home system?
Yes, V-ZUG-Home appliances can be integrated into smart home systems. Integration into the DigitalSTROM smart home system is currently possible. For more information, please visit www.digitalstrom.com.
Which functions can I use remotely with the V-ZUG app?
The following functions can be controlled remotely via the V-ZUG app:
Stop the current program
Send recipes and programs to your oven or steamer
Adjust certain user settings on your household appliance
How do I find the IP address of my V-ZUG household appliance?
Select the following menu items on your household appliance:
Settings
Configure V-ZUG Home
Display information
IP address
What energy efficiency class does the DualDry have?
The DualDry is extremely energy-efficient. In tumble drying mode, it meets the requirements for energy efficiency class A++ and in room air laundry drying, the requirements for energy efficiency class A1.
Which household appliances are compatible with V-ZUG-Home?
The range of V-ZUG-Home appliances is continually expanding. You can find the current category overview on the following page: Connect and enhance your experience with the V-ZUG app
When is it worthwhile installing an extra-high dishwasher?
An extra-high model offers space for plates with a diameter of 33cm. This means that an extra-high dishwasher makes sense if you want to use it for large plates, tall wine glasses or baking trays.
Where can I configure the user settings of the household appliance in the app?
To configure the user settings, select the desired appliance in the app, then click on Settings. A new window will open, displaying the user settings.
How are creases reduced?
Applying steam makes the textile fibres smooth, causing creases to unfold. Clothing is smoothed out using a combination of its own weight and a gentle stream of air.
Can the air flow be changed?
No, the air flow cannot be changed. However, as the air circulation has only a limited impact on the drying, factors such as the size of the room, volume of laundry or how the laundry was hung up are more decisive.
Can I receive notifications outside of my in-house network?
Yes, you will receive notifications everywhere, either via a wireless network (WLAN) or mobile Internet.
The drying period depends on the following factors:
spinning capacity of the selected washing programme, textile types, laundry volume in the room, room temperature and humidity, placement of the laundry in the room and how it is arranged, hanging habits (“double” over a line, “single” over a line with pegs, “single” over two lines)
How do I recognise a clogged filter in the DualDry?
The appliance reports a fault. A9: Cleaning sieves and mats.
How long does the drying take?
According to the measurement in line with the standard, the drying capacity at a maximum room size of 9 m² is 1.34 kg/h and it takes 5h 40min.
Why is a 2.4 GHz WLAN needed for connecting the appliance with the V-ZUG app?
The 2.4 GHz WLAN penetrates walls and floors better than the 5 GHz WLAN can. V-ZUG therefore uses 2.4 GHz WLAN to ensure an optimum connection to your appliances.
Why do dishwashers need a hygiene programme?
The hygiene programme is designed for particularly sensitive items such as cutting boards and baby bottles.
What is the difference between the DualDry and a conventional room air laundry dryer?
DualDry is a combination of tumble dryer and room air laundry dryer.
Why am I not able to use all the functions of the appliance via the V-ZUG app?
There may be various reasons for this:
For security reasons, specific functionality may only be used on the appliance.
The functionality has not yet been implemented and will be added in a future version.
For other technical reasons that make it more user friendly to keep the functionality on the appliance.
What are the advantages of a cutlery drawer?
Because the cutlery drawer is located at the top of the dishwasher, loading cutlery is ergonomic and puts less strain on your back. The cutlery drawer is designed so that the cutlery does not come into contact with each other, enabling optimal cleaning and protecting your expensive cutlery. Espresso cups can be placed in the central part of the cutlery drawer. Thanks to the cutlery drawer, the cutlery basket in the lower basket is no longer required, leaving more space for plates and other items.
How do I benefit from the room air function? The laundry can be hung up anyway.
If the laundry is dried in a room, the humidity must be transported out of the room through ventilation in order to prevent humidity damage, such as the formation of mould on walls. By ventilating, a lot of heating energy is lost in winter, which increases heating costs. DualDry removes the humidity from the air. This means that ventilation is required less frequently. Furthermore, the laundry can also be dried in rooms without windows, meaning an extra room is not required.
Can long-stemmed glasses still be placed in the upper basket if the cutlery drawer is used?
Yes, the cutlery drawer is designed so that the right-hand external wing can be retracted sideways, meaning that long-stemmed glasses can still be placed in the upper basket below.
The V-ZUG-Home symbol on my appliance is always lit. What does this mean?
V-ZUG-Home mode is active, and the appliance is connected to the WLAN.
How big may the room be?
The recommended maximum size of the room is 25 m² (50 m³)
I have no remote access connection via the V-ZUG app. What can I do?
Check whether there is an active Internet connection and whether the appliance is accessible in the home network.
Remove the appliance from your V-ZUG-Home account and try to reconnect it. If this fails, there is no connection to the server. Try again later.
Problems may occur in certain networks, for example if a firewall prevents the connection or if the network is weak.
How much laundry can be dried?
The nominal load is 1–7 kg for the drying process in the machine. If room air laundry drying is applied, a maximum room size of 25 m² is recommended. The room air laundry dryer has a drying capacity of 1.34 kg/h, which corresponds to about 5 hours for a full laundry load of 7 kg.
Why does the V-ZUG app remote access not work equally well with all appliances?
Remote access has been extensively tested and works for all devices that are equipped with it. If problems occur, check whether it is possible to update the appliances software. Local conditions can also make the connection more difficult, such as the location of the appliance.
How does it eliminate germs and bacteria from clothing?
Recurring cycles of steam and special photocatalysis technology remove 99.99 % of germs and bacteria from clothing.
When I try to connect to the appliance with the V-ZUG app via Bluetooth, no code appears and the connection fails.
Please switch Bluetooth on and off again.
If this does not help, unpair all paired V-ZUG Bluetooth devices in the Bluetooth menu on the mobile phone and try again.
Please restart the appliance and try again.
When does the water tank need to be filled or emptied?
We recommend filling the fresh water tank at the start of each programme and emptying both tanks at the end of each programme.The appliance automatically detects and notifies you when the condensation tank is full or the fresh water tank is empty.
Can V-ZUG washing machines help me keep creases out of my laundry?
Our anti-crease programme is yet another highlight of the comprehensive V-ZUG laundry care range. It is designed primarily for blouses, shirts, T-shirts and cotton trousers that are treated for 20 minutes. Put the items on hangers while they are still slightly damp. Iron them lightly if required and they will look as good as new.
When does the OptiDos drawer need to be cleaned?
As required, in the event of strong soiling and when changing from softener to detergent.
Is there a programme to quickly loosen up laundry?
The «WetClean» programme is ideal for that purpose. It takes just five minutes to breathe new life into your woollens. Your woolly jumpers and similar garments will feel much softer and fluffier on your skin - no more scratchiness or skin irritation.
What do I need to consider when using a sprint programme?
Sprint programmes are suitable for lightly soiled pre-dinner or coffee dishes. Sprint programmes are not suitable for normally or heavily soiled plates/pans and other items. If you use tabs, we recommend that you select the All in 1 function in the user settings. The All in 1 function extends very fast programmes, meaning that the tabs are able to dissolve and achieve their full cleaning effect.
What is the purpose of the normal dry programme?
This programme is designed for homogenous loads - an entire machine full of terry towels or underwear, for example.
What is the purpose to the irondry programme?
Use this programme if you plan to iron your laundry immediately after washing it.
Can softener or pre-detergent be added manually via the drawer on the right if OptiDos is used? Do additional settings need to be made?
Yes, the softener can be added separately in the right compartment even if detergent was chosen from the OptiDos drawer. This does not require any additional settings, as the detergent compartment on the right-hand side is rinsed for every wash.
When does it make sense to use washing powder?
Primarily for white laundry. Because only washing powder contains bleach and can therefore better remove stains from fruit, coffee, tea, etc.
How does the «Tip and go» function work?
You select a main programme with the press of a single button. This means all the required settings are automatically chosen. If desired, select additional functions by pressing the corresponding buttons. If no button is pressed within 20 seconds, the programme selected will start automatically.
What if too much foam forms during the wash?
We recommend checking the dosage setting of the selected OptiDos dispenser and, if necessary, adjusting it in accordance with the currently used agent. Here, we recommend the quantity stated by the manufacturer for 4–5 kg of laundry.
Can you install an extra-high dishwasher under any circumstances?
Theoretically yes. Please discuss this option with your specialist dealer.
Are additional accessories required to use OptiDos?
No. Both detergent dispensers are supplied with the washing machine and can be immediately filled with the desired liquid agents or softeners.
Why was the DualDry not also implemented in the V6000?
The DualDry was implemented in accordance with the OptiDos appliance for the V4000. This means that the two new V-ZUG products can be perfectly combined with one another.Furthermore, it is more cost-effective to offer the DualDry with the V4000 than would be possible with the V6000.
How can I make sure that vases and decanters are placed safely?
Thanks to the four included Easy pin extenders, large dishes such as vases, decanters, tall beer glasses or baby bottles are just as safe in the upper rack as in the lower rack.
How do I use OptiDos from V-ZUG in everyday life?
OptiDos can play a valuable role in your daily routine. You no longer have to think about dosing the detergent. V-ZUG has also made the operation and selection of the correct programme as easy as possible. 3 clicks are sufficient to start the washing machine with the desired programme and automatic dosing.
Can I put the tumble dryer on top of the washing machine if I don’t have much space?
Yes, you can put the tumble dryer either next to or on top of the washing machine. The stacking kits supplied (AdoraWash/AdoraDry) make it safe and easy to install the machines.
What about the consumption values / energy efficiency of ovens and steamers?
All ovens and steamers have an efficiency rating of A or higher. The higher the comfort level, the better the energy label.
DualDry: why is the moisture control programme restricted to a maximum of 7 days?
This restriction prevents the appliance from being used as a construction dryer. This is not what it is designed for. The running time has an influence on the components and can also be considered a safety issue. A period of 7 days has been defined as once a week is generally considered sufficient for washing and drying.
How much water does a dishwasher consume compared to doing the dishes by hand?
A dishwasher is such a valuable domestic helper that you can hardly imagine life without it. In recent years, dishwasher's water and energy consumption has been significantly reduced. This means that having an appliance clean the dishes is no longer just a time saver. Today, it is also much more economical and better for the environment than doing the dishes by hand. To clean the amount of dishes a ZUG Adora tackles in a single wash cycle, you would consume up to 40 litres of water, while the Adora manages with just 12.
How can I keep meat, fish and sausages fresh for a longer period of time?
The FreshControl Zone provides the optimum conditions for storing meat, fish, poultry and sausages for longer at temperatures around freezing point, meaning you can enjoy fresh food without having to go out shopping every day. Often referred to as the 0-degree zone, the FreshControl Zone is perfect for this when humidity is low.How can I safely place big bottles in the fridge?
Certain appliances feature a bottom compartment complete with bottle drawer, which offers vertical storage for many large bottles in a handy removable basket. A bottle rack for horizontal storage is also available in certain models.What can I do if the machine/display breaks down unexpectedly or stops working correctly?
As with many other electronic appliances, it can help to unplug the appliance and disconnect it from the power for 10 seconds. This reboots the system so that minor faults can be fixed.
How can I place bulkier items in the fridge?
The break-proof glass shelves are height-adjustable, which means you can make space for larger items in your fridge. Some models have perfected the art of space saving: they feature divided shelves whose front half can be pushed towards the back of the fridge to free space for tall items on the bottom shelf.What after-sales services does V-ZUG offer its customers?
When you buy one of our quality appliances, we give you a complimentary demonstration at your home to ensure you make the most of all that our machines have to offer. Our website at www.zugplus.ch is regularly updated with seasonal recipe suggestions for our steamers and for the Microbraun SL. And if you have any cooking-related questions, our cookery hotline is there to help.
How much does the water tank hold and what is easiest way to clean it?
The water tank holds one litre of water, which is sufficient for different steaming periods and is dependent on the temperature and the nature of the food. With Vacuisine, it is possible to reach over 48 hours of cooking time without having to refill the water tank. The water tanks in the Excellence Line can be cleaned in a dishwasher.
Is liquid detergent still the trend or will there be a switch to tabs?
The trend is currently for liquid detergents and is moving away from powder. Tabs are hardly a thing yet when it comes to laundry. Percentages: 68% liquid, 26% powder and 6% caps/tabs (source: Mibelle Group, October 2018)
How does induction conserve energy?
Induction is the technology of the future: it is faster and more energy-efficient. One litre of water is brought to the boil in approximately two minutes. This is made possible by smart technology. Induction generates heat exactly where it is needed in the base of the pan. The glass around the heated cooking zone stays virtually cold, so no energy is wasted. An induction stove uses up to 40% less energy compared to other heating methods.
Induction hobs offer pan detection. How does this work?
Have you ever turned your stove on by accident or forgotten to turn off the heat? Now this not a problem any more. Pan detection ensures that the stove generates heat only when a pan is placed on the hob. A timer-controlled safety shut-off monitors each cooking zone and turns it off after a certain period. And if you have some aspiring junior chefs in your family, use the childproof lock to prevent accidents.Why are the fridges fitted with LED spotlights?
A new lighting concept using modern, high-grade LED spotlights integrated in the side panels ensures effective illumination even when the fridge is full.How should I clean and empty my steamer after cooking?
After steaming, there will be both condense water in the cooking space and residual water in the internal water system. Once the cooking space has cooled to hand warm, use a soft cloth or sponge to remove condense water and any food particles. Wipe dry with a soft cloth. When the message, "Do not remove the water tank" disappears, the internal water system has emptied and the water tank may be removed, emptied and dried before reinserting. This should be done after a cooking session with steam. For dried-on soiling, the Steam cleaning or Intensive cleaning programmes make cleaning easier.
What is added to which OptiDos dispenser?
By pulling out the OptiDos drawer, the detergents added to both dispensers are automatically shown on the touch display.
How do I know long the tank content will last?
By pulling out the OptiDos drawer, the load capacity for both dispensers is shown on the touch display and whether or not there is sufficient detergent. If the filing level is low, a notification will automatically appear on the display after the wash (without pulling out the detergent dispenser drawer).
Is there anything that may NOT be filled in the OptiDos dispenser?
Yes. Powder detergent, tabs, Javelle water or comparable bleaches may not be filled in the containers.
How is the correct dosing volume of liquid detergent set?
As standard, we recommend entering the dosing volume of the detergent manufacturer for 4–5 kg of laundry, medium soiling and the local water hardness in the machine. In most cases, the recommended dosing volume of the manufacturer can be found in a table on the rear of the packaging.
Do the steamers have a cleaning programme?
The new Excellence Line steamers and combi-steam cookers can be cleaned with little effort thanks to the stainless-steel cooking chamber. Guided programmes remove the dirt automatically. For tough soiling, we have developed a special cleaning solution – the SteamerCleaner.
How often should a V-ZUG steamer be descaled?
The descale indicator only appears every 6 to 18 months depending on water hardness and level of use. The descale recommendation will not stop you using the appliance – you can continue to use it and choose when you descale it. The automatic descaling programme reduces the effort required to a few simple steps.
Is there a safer and more convenient way of removing the baking trays from the baking or cooking chambers?
The optional fully extending runner allows you to remove up to three baking trays safely and conveniently from the baking chamber. This is particularly practical when basting a piece of meat or for removing biscuits or a flan from the baking tray.
Is there not a risk of burning yourself on the door front?
All appliances are guaranteed to have low external door temperatures. In the case of normal ovens and steamers, a triple-layer glass door ensures safe operation while cooking. Pyrolytic self-cleaning ovens actually have a four-layer glass door concept. Thanks to the innovative door concept in the Advanced and Excellence Line, the door is ventilated with air from the room, thereby keeping the temperature of the outer door lower than it is for the standard models. What’s more, active appliance door ventilation also enables lower outer door temperatures for pyrolytic self-cleaning appliances.
What are the advantages of the Electronic Steam System (ESS)?
The advantages are clear – efficient, powerful, finely regulated and fast steam build-up, quick climate change, needs-based consumption of water and energy, water is pumped back into the water tank after the cooking process, and no stagnant water remains in the pipes.
I have some items of clothing that I’m unsure about putting in the washing machine. Does the machine have programmes that can handle them correctly?
Yes. Hand wash, WetClean and wool programmes are available, and it’s also possible to activate additional functions such as Easy care.
What is the purpose of the NoFrost technology built into FoodCenter models?
NoFrost technology means you'll never have to manually defrost your fridge again. All of our FoodCenter models are fitted with NoFrost technology, which means they defrost automatically at regular intervals.Which colours are available for refrigerator front panels?
The refrigerators can be supplied with White or Nero fronts. It is also possible to attach your own fronting in order to integrate the refrigerator into your kitchen.How do the washing machines stand out in terms of energy efficiency?
The energy label provides information about this. Three factors are measured in washing machines – energy consumption, washing performance and spin efficiency. All V-ZUG washing machines have achieved an A+++ rating in energy efficiency.
I don’t often have much time for washing. Are there any fast programmes available?
Yes, there are – the 40 °C and 60 °C Sprint programmes. Both of these are able to run with very little water and are gentle on your washing.
What is the most economical way to use a refrigerator?
Minimise your energy consumption and costs by defrosting your refrigerator regularly, positioning it in a cool place, not on the balcony, letting warm food cool down before placing it in the fridge and tightly covering liquids such as sauces.What actions can I take to prevent undesirable odours?
To make sure the range hood works as effectively as possible, switch it on three to five minutes before you start cooking. This allows an air flow to be established in the room so that vapours and odours can be conducted away quickly. To prevent the build-up of negative pressure and support the extraction of cooking odours, fresh air must be supplied at the same time. As a result, the following rules apply: always open a window when using air extraction solutions. Once you have finished cooking, keep the fan running for another five to ten minutes. Many range hoods have an automatic run-on function for this purpose. In particular, frying pans should be left under the range hood if they are still hot because they can still disperse odours even after you have finished cooking.What is the automatic run-on function?
Hoods with the automatic run-on function extract the remaining cooking vapours from the room for a specific time period (between 5 and 20 minutes) even after you have finished cooking and switched off the range hood. After that point, the range hood is switched off automatically. If the appliance is being used in recirculation mode, the activated charcoal filter can also carry out final drying of the furniture base – just like in range hoods that remove vapours by extracting them downwards (downdraft systems). This useful function is integrated into various range hoods and downdraft systems, and is activated by tapping the clock button shown at the end of the cooking process.What is different with the new control knobs on the V2000 hobs?
The new control knobs offer intuitive, accessible operation with improved haptic and optional acoustic feedback. Supported by VisionAssist, they enable precise and simple control. Their traditional interaction appeals to many users, and they are available in Black, Platinum, and Pearl for flexible kitchen design integration.
What should I bear in mind when planning and installing an exhaust duct?
The exhaust duct should be as short as possible and have as few bends and curves as possible. Ideally, it should have a diameter of 150 mm. Each additional metre added to the exhaust duct and each additional bend will create resistance, reducing the power of the range hood. A more powerful range hood cannot compensate for a poorly designed exhaust duct. This will only result in increased losses and noise levels. Reducing the diameter of the exhaust duct should be avoided where possible – due to the increased flow rate, this will also lead to increased noise levels.
How important is it for the range hood to cover the entire hob surface?
The more the range hood covers the hob, the better the extraction performance. This is why flat pull-out deflector plates perform very well. For wall and island hoods, you should make sure that the majority of the hob is well covered.What is the difference between an extracted air and a recirculation air range hood?
Extracted air range hoods require access to the outdoors. They convey cooking vapours directly outside into the open air via the metal grease filter. In a recirculation air range hood, the air is drawn in, cleaned using an activated charcoal filter and then conveyed back into the kitchen. This option is particularly suitable if there is no way to convey the cooking vapours from the range hood in your kitchen to the outside. Virtually all V-ZUG range hoods can be operated with either extracted air or recirculation air.What is VisionAssist, and which users benefit from it?
VisionAssist is a feature on the CookTop V2000 and CombiCookTop V2000 that improves usability and makes operation more intuitive. It works together with the physical knobs, which provide haptic and optional acoustic feedback (click stops). VisionAssist offers clear guidance for everyday cooking and is especially helpful for users who rely on acoustic power level information, including visually impaired users.
What colours are the CookTop V6000 FullFlex hob available in?
The FullFlex hob is available in Black, Platinum, and now also Pearl. The Black version has an even deeper shade for a smoother transition from the display to the frame. Platinum replaces the previous gray colour, offering a more refined and modern appearance. Pearl expands the design palette, providing additional flexibility for easy integration into kitchen designs.
What installation considerations are there for the CookTop V6000 FullFlex hob?
When planning and installing the FullFlex hob, ensure that the front cabinetry includes a ventilation slit of at least 2 mm to allow proper hot-air exhaust. Detailed requirements can be found in the planning aid.
What control options does the CookTop V2000 offer?
The CookTop V2000 allows customers to choose between the modern V-ZUG single slider or a unique knob control solution. Both options feature an intuitive, attractive user interface. The control knobs are available in V-ZUG design colours Black, Platinum and Pearl and allow quick, precise adjustment of power levels.
What is the purpose of the hot water and steam nozzle?
The nozzle produces hot water for tea and other hot drinks. It also lets you conveniently froth cold milk for a delicious cappuccino or hot chocolate.
Is it possible to use an extracted air or a recirculation air solution in conjunction with the Fusion hob with integrated range hood?
Yes it is – the unit can be installed with either an extracted air or a recirculation air solution.Which range hoods are particularly quiet?
The level of noise emitted by a range hood depends on the model and extracted air system chosen. In the case of extracted air range hoods, the following rule applies: the smaller the diameter of the exhaust duct, the louder the appliance. As a result, we recommend using a pipe diameter of 150 mm in extracted air mode.Are appliances with AutoDoor a safety risk for unsupervised children?
No. If the appliance door reaches its stopping point or encounters resistance, movement is stopped. The appliance door is uncoupled from the drive at a certain angle and can be moved freely. If an appliance door with AutoDoor is stopped manually, you must press the button again or close the appliance door manually to reset it.
Will new digital V-Upgrades be introduced in the future, or for other appliances?
At present, we do not plan to introduce new V-Upgrades for any of our appliances. Our focus is on delivering the best possible overall experience for our customers through reliable products, excellent service, and continued digital improvements.
I have an active V-Upgrade subscription. What happens now?
Customers with an active subscription will also retain access to the corresponding V-Upgrade permanently and free of charge, unless otherwise communicated.
Apple subscriptions are cancelled automatically at the end of the current billing period. V‑Upgrade will be permanently activated on the appliance at no additional cost from July 1, 2026, without any action required.
If you do not wish to keep it, please contact the service team by July 2028. Service hotline: 0800 850 850.
Is my glass ceramic hob induction or radiant?
This is easy to determine. Switch on a cooking zone without placing any cookware on it. If the zone glows red and heats up, it is a radiant hob. If it stays cool, it is induction.
What is the life cycle of the drum lighting LED?
The lifecycle corresponds to the appliance lifecycle. Therefore 4,000 batches / 15 years.
Can the drum lighting LEDs be replaced?
Yes, the drum lighting can be replaced.
How do I install the V-ZUG app?
Download the app from the Apple App Store (Link) for iOS or Google Play Store (Link) for Android devices and install it on your smartphone or tablet
Follow the instruction of the onboarding in the app
Create or login with your V-ZUG-Home account or use your social logins
